Abigail Fritts

Mike was fantastic! He was super fun and attentive. He shared a bit with us about his time here and I loved how his personal touches added to our experience. The food and drinks were amazing as always. The bartenders were also super fun and we could hear them enjoying their job. I would definitely recommend this location for a good time!

Shavon Wilson

Excellent Service from Jessica! Jessica made our visit to Red Lobster fantastic! She was friendly, attentive, and knowledgeable about the menu, offering great recommendations. Our drinks were always full, and she ensured we had everything we needed. Her exceptional service made our meal even more enjoyable. Ask for Jessica—you won’t be disappointed! ⭐⭐⭐⭐⭐

Had an awesome time at this Red Lobster yesterday! staff was so friendly and engaging. Food was delicious also, will be back soon!

Friendly staff and great food! Went for my son's birthday dinner and we had a great time. Prices were pretty reasonable for the quality of seafood. I hadn't been in awhile and will be definitely go…

Friendly staff and great food! Went for my son's birthday dinner and we had a great time. prices were pretty reasonable for the quality of seafood. I hadn't been in awhile and will be definitely go…

easy up front parking access - food special we all ordered was shrimp spendless - 3 variety - all very good and large portions - actually split the dish with my daughter is was so big - then had appe…

easy up front parking access - food special we all ordered was shrimp spendless - 3 variety - all very good and large portions - actually split the dish with my daughter is was so big - then had …

easy up front parking access - food special we all ordered was shrimp spendless - 3 variety - all very good and large portions - actually split the dish with my daughter is was so big - then had ap…

easy up front parking access - food special we all ordered was shrimp spendless - 3 variety - all very good and large portions - actually split the dish with my daughter is was so big - then had ap…

Francis Ngoh

Ordered a fish sandwich that comes with fries according to the menu. Menu listed $1.99 to add a side salad. Good deal methinks so I ordered them. Unfortunately the meal didn't come with promised fries so I told the waitress about it. She brought it later mentioning that I'd waived my fries when I added the salad. ??? The bill surprisingly includes a hefty charge for the fries (too salty BTW). I had to explain to the waitress about what the menu described before she takes the fries off the bill. She don't seem convinced but did the change regardless. Red Lobster, can you train your wait staff on what the menu explicitly covers? If you're not sure, check with other restaurants' menu on what addition means. It certainly does not mean subtraction.

Aliza Siddiqui

Came here for the Rapid Red Curbside delivery for an online order I placed. Came at my scheduled pick-up time, called the number, and the gentleman came and handed me my order within 3 minutes. Was in the mood for some good old Walt’s Favorite Shrimp - it was good! Also tried the Popcorn Shrimp. The food was hot and fresh and warm. The Chesapeake Fries though - they are…. not the best. They weren’t soggy but they weren’t stellar. They’re the kind of fries that sit in the back of your mind like a sad, pathetic memory but there are definitely WORSE fries out there (trust me, my body stored them in my fat cells, so they’re still there), so they are not horrid. Just not the tastiest. I haven’t dined in yet at this location but I ended up staying for 15 minutes in the parking lot and witnessed dozens of customers walk in for the dining experience. Very busy for a weekday afternoon at 4 pm in my opinion. Service looked excellent. I have always enjoyed their Fish and Chips (there is a Daily Deal for this dish on Fridays, so try to wait till Friday to budget for this) and their Walt’s Favorite Shrimp. Oh, and their Chocolate Wave Cake is divine if you wanna add something to your love handles. Overall good service from this location through pick-up thus far.

Aimee Martello (Cherry)

I haven’t been to Red Lobster in probably 15 years and bf had never been. We arrived to try the viral crab boil, and got the Mariners Boil with a side of the garlic butter for me and a side of the Cajun butter for bf. As someone who’s only had 2 seafood boil bags before this, I found this overall enjoyable. I will say I usually find boils too spicy, but even this butter was kind of bland to me and I definitely added salt to it. If I hadn’t ordered the sides like I’d seen online, I’d be disappointed by the amount of sauce overall. I HATE spice and I tried the Cajun butter side, and it mostly tasted like black pepper and cumin, so I still prefer the more bland roasted garlic. Overall though, the seafood quality felt fine. The snow crab leg cluster was a bit small, but not crazily so. It felt like an okay amount to share between the two of us. Our server Meredith was awesome, patient and relatable. I almost felt bad for requesting the extra sides because she was so nice! She gave us a great experience. Overall I would get it again probably, but it was also $50 something, and we have gotten cheaper boils elsewhere.

Red lobster is just that "Red lobster" , there are improvements in the menu and I am glad they brought back hush puppies and other favorites. The biscuits are still one of the best. Ambiance needs up…

red lobster is just that "red lobster" , there are improvements in the menu and I am glad they brought back hush puppies and other favorites. The biscuits are still one of the best. Ambiance …

Good vibe the service excellent and the food delicious. I love the grill lobster, grill salmon and grill shrimp and of course the garlic bread. The stuffed mushrooms is great appetizer.

Good vibe the service excellent and the food delicious. I love the grill lobster, grill salmon and grill shrimp and of course the garlic bread. The stuffed mushrooms is great appetizer.

Good vibe the service excellent and the food delicious. I love the grill lobster, grill salmon and grill shrimp and of course the garlic bread. The stuffed mushrooms is great appetizer.

Good vibe the service excellent and the food delicious. I love the grill lobster, grill salmon and grill shrimp and of course the garlic bread. The stuffed mushrooms is great appetizer.

Good vibe the service excellent and the food delicious. I love the grill lobster, grill salmon and grill shrimp and of course the garlic bread. The stuffed mushrooms is great appetizer.

So me and the homie hit up the Red Lobster, FIRST TIME!!! And first time having Lobster, and I wish it wasn't here! I'm sure it shouldn't be tasting like ocean salty water and RUBBERY! The food was…

This is another chain we have not visited in years. At first overview, they are expensive, usually crowded, slow (service-wise), and a non-threatening choice. \n\nWe got in ahead of the crowd - YAY…

The red flag should have been that there were only 5 cars in the parking lot at 12:30 on a Sunday, in the middle of a bustling city. The place was dark, the music was not conducive to dining, the s…

The red flag should have been that there were only 5 cars in the parking lot at 12:30 on a Sunday, in the middle of a bustling city. The place was dark, the music was not conducive to dining, the s…

Harish V

We had a mixed experience here. The mozzarella sticks were really good, and the seafood-stuffed mushrooms had tasty stuffing, but the mushrooms themselves felt a bit raw. The lobster bisque soup was delicious, and the main course lobster with rice turned out to be the highlight — very yummy and well-cooked. Overall, good flavors, but a few items could be improved.

Holly Gibson

Was disappointed in the food at this location. The fish was overcooked and the side items were undercooked. It was an interesting combination. The popcorn shrimp were amazing, but it was only our appetizer and we ended up eating it more than our fish entrée. The music was very loud, then very soft, then very loud again. It made it a bit interesting. The food took a very long time to come out. For a party of two during off hours it took about an hour. Service was friendly. It seemed like there weren't that many waiters available but she was pretty attentive our table.

This Red Lobster's dining experience was just okay. Service wasn't bad however it wasn't a great meal either. My Alfredo pasta tasted BLAND, even the water had a bit of a bitter taste to it. Our bi…

I haven't been to Red Lobster in a long time but been hearing it's making a comeback as a good seafood chain. So I decided to try it out for lunch one day. Chain restaurant so nothing special about…

Look, I like the family-friendly medium priced restaurants like Red lobster and Olive garden, typically they are very good and used to be reasonably priced. And even as I accept the higher price…

Mediocre seafood is the standard fare here apparently. The chain has had problems and it is apparent. Some of the newer dishes aren't bad but overall it's not an experience I'll opt for.

Jun Huang

We sat down for 15 minutes before a waitress came to our table. The entire table was very sticky. We ordered surf and turf, the steak came out well done while we wanted medium rare. The lobster did not taste fresh at all. At least the staff had a good attitude and replaced our steak. We will most likely not come back again.

This was the worst Red Lobster I have ever been to. We show up at 7 which is usually the dinner rush it's completely empty we are the only ones there. We waited at the host stand for like 5 mins no…

This was the worst red lobster I have ever been to. We show up at 7 which is usually the dinner rush it's completely empty we are the only ones there. We waited at the host stand for like 5 mins …

My daughter and I have been waiting for a while over 30 or more minutes. My daughter ordered an appetizer that took over 20 minutes or more to come out. Our meal hasn't come out yet. The server was…

The service was 2 out of 10 \nThe food was 10 out of 10 \nThe front host she was amazing

Came the day before and waited at the door along side other people for 15 minutes waiting for someone to come and sit is. Ended up leaving because no one came.\n\nI decided to go back the next da…

This place was by far the worst restaurant I've ever been to! As soon as we walked in we put our name down for a table and went to the bar. The bartender was so busy making drinks for the table tha…

We’ve eaten here for years and the food and service had always been excellent…until today. Service was still good but the food was absolutely disgusting. The lobster didn’t taste anything like lob…

We’ve eaten here for years and the food and service had always been excellent…until today. Service was still good but the food was absolutely disgusting. The lobster didn’t taste anything like …

We’ve eaten here for years and the food and service had always been excellent…until today. service was still good but the food was absolutely disgusting. The lobster didn’t taste anything like lo…

Vanessa Anthony

We made a dinner reservation at Red Lobster , Preston road to celebrate our anniversary, and unfortunately, the experience was memorable for all the wrong reasons. I had mentioned while booking that it was our anniversary—not because I expected a parade or free champagne, but honestly, a single tiny candle would’ve been nice. Even after requesting one, apparently candles are rarer than fresh crab here. Not a single one for the slice of cake we ordered. We ordered mocktails, which arrived in plastic glasses—an interesting choice for what’s supposed to be a fine-dining experience. The chili guava mocktail I ordered was less “balanced flavor” and more “sugar with a personality crisis.” I couldn’t finish it. For our 6-year-old, we ordered shrimp popcorn, which came with two heroic orange slices on the side. That was fine. Then came the main event: I ordered crab by the pound, expecting something juicy, flavorful, maybe even saucy. Instead, it was dry as the desert, bland, and served with butter as its only personality trait. Not even basic salt—just vibes. My spouse ordered surf and turf. The steak was tough, tiny, dry, and unseasoned, as if flavor had been personally offended and chose not to show up. Service was painfully slowwwwww, and the final bill crossed $100—plus a 20% tip—for food that felt more like a cautionary tale than an anniversary dinner. Sadly, we won’t be returning. There are far better seafood restaurants in Frisco that understand seasoning, service, and yes—even candles. Anniversary lesson learned. 🦞✨

+1

David Muniz

We came here to celebrate a family birthday dinner. Surprisingly we were seated promptly, all tables around were empty for a Friday night, we expected them to be busy. We understand that service can take a bit longer with a large group, but our dinner ended up taking over an hour and a half. When the food finally arrived, everyone at the table was served except for my wife and me. We waited, thinking ours would be out next, but it never came. When we mentioned it to the staff, they said they would remake our meals, but after another 30 minutes, the food still hadn’t arrived. While we appreciate that our meals were eventually comped, we were surprised that we still had to pay for our drinks, especially given the long delay and missed meals. Unfortunately, this experience made what was supposed to be a special celebration quite disappointing. New menu is a total miss. Took away the option where you choose your 3 favorite shrimp dishes. Photos are to show they were not busy.