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Panda Express

Chinese · Gilroy

3.7 · 611 ressenyes Google
www.pandaexpress.com
Yelp 2.0 (170) Uber Eats 4.5 (450)

Sobre Panda Express

At Panda Express, we serve up delicious Chinese food that's made with quality ingredients and care. Our fast-food chain offers a variety of options for health-conscious diners, from our savory Orange Chicken to fresh vegetables. Reviewers rave about the friendly service and welcoming atmosphere, whe...

At Panda Express, we serve up delicious Chinese food that's made with quality ingredients and care. Our fast-food chain offers a variety of options for health-conscious diners, from our savory Orange Chicken to fresh vegetables. Reviewers rave about the friendly service and welcoming atmosphere, where families and friends can gather over a flavorful meal. We're proud to have a loyal following in Gilroy, where customers appreciate our convenient location on Camino Arroyo Dr. Come taste the difference for yourself!

Què diuen els clients de Panda Express

Panda Express in Gilroy is a fast-food spot with mixed reviews. Many praise the fast drive-thru, generous portions, and tasty food, especially the orange chicken. However, some customers report small entree servings, missing items, rude service, and hair in the food.

Plats populars

orange chicken (4) chow mein (4) Beijing beef teriyaki chicken steamed rice

Ideal per a

Famílies Ràpid

Tip: Go before noon for good, fresh portions. Be sure to check your order before leaving the drive-thru to ensure you receive all items.

Services

🌳 Terrasse 🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Què veure a prop

Butcher Park
A 782m

Butcher Park

parque

Veure detalls

Dades de Wikidata

Preguntes freqüents sobre Panda Express

Panda Express es troba a 6975 Camino Arroyo Dr, Gilroy, CA 95020, Gilroy.
Panda Express ofereix cuina chinese.
Panda Express té horari d'atenció. Consulta el perfil per horaris actualitzats.
Panda Express ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a Panda Express segons les opinions dels clients són: orange chicken, chow mein, Beijing beef, teriyaki chicken, steamed rice.
Panda Express és ideal per a famílies, menjar ràpid.
Panda Express in Gilroy is a fast-food spot with mixed reviews. Many praise the fast drive-thru, generous portions, and tasty food, especially the orange chicken. However, some customers report small entree servings, missing items, rude service, and hair in the food.
Go before noon for good, fresh portions. Be sure to check your order before leaving the drive-thru to ensure you receive all items.
611
Ressenyes

Opinions de Panda Express Gilroy

3.7
611
5★
42%
4★
22%
3★
13%
2★
6%
1★
18%
Ressenyes (120)
K
Kiran Poonia

The service was fast, i would say solid-go-to place when you craving something quick.

M
Maria L Chavez

Went to the Gilroy one right before noon and got good fresh portions of the teriyaki and orange chicken and half steamed rice n chow mien it was delicious !

J
Jay. A.

I like it. Very taste and it has a really nice environment in there. Get alot of food for the price as the workers are generous. 🩷

S
S. G.A.

I drove through on a Monday night to pick up food for the kids. The drive-thru line was open, the order was filled super fast, friendly staff and great food as always! We love the orange chicken of course, Beijing beef, and teriyaki chicken with chow mein. Gotta love it!

Kiran Poonia
Kiran Poonia

The service was fast, i would say solid-go-to place when you craving something quick.

Maria L Chavez
Maria L Chavez

Went to the Gilroy one right before noon and got good fresh portions of the teriyaki and orange chicken and half steamed rice n chow mien it was delicious !

Jay. A.
Jay. A.

I like it. Very taste and it has a really nice environment in there. Get alot of food for the price as the workers are generous. 🩷

S. G.A.
S. G.A.

I drove through on a Monday night to pick up food for the kids. The drive-thru line was open, the order was filled super fast, friendly staff and great food as always! We love the orange chicken of course, Beijing beef, and teriyaki chicken with chow mein. Gotta love it!

R
Reylynn Darling

Yummy. Fresh and cooked well. Clean. Employees were kind. This is a good Panda Express to eat at and take out.

N
Nadine Kirkpatrick

Orange chicken is my kids' favorite! They ate it all. Fast service and clean bathroom. Full & happy!

S
Shruti Garg

Chicken was very firm and tasteful. I don’t like the Steam vegetables, those are very basic no salt as well

v
vanessa fonseca

I just love Panda Express. The only thing I order is chow mein and orange chicken because they're a delicious combination! Definitely recommend, y'all should just add a little more food to the orders beacause sometimes there's still space y'know, but other than that PERFECT. Great job.👏🏼💕

C
CJ Lin

When I was waiting for my mushroom chicken, they provided me with one free drink for free. So nice service 😁.

T
Tim P

This panda Express has a drive through. I have been here several times and it has never been a long wait from the time I order to the time I receive my food at the window. There are times that it gets very busy and with no indoor dining, the drive-through line can get exceedingly long, and therefore creates a long wait. The staff has always been friendly during the times I have visited.

M
Michelle Neal

My sister and I stopped at the drive thru. I got the bowl of chow mein with the mushroom chicken on top. It was super good although I would have liked less zucchini & more chicken or mushrooms.

M
Michelle Neal

The food at Panda Express has always been good when I bought it. The only negative thing I can say is,,, it seems that if you go inside to place your order you get more than if you go to the drive thru.

G
Greg Collins

Martha and Maria during the afternoon shift are amazing. They give the best customer service. They are fast. The food even seems to taste better when either one of them are there. I have giving a 5 star review because of Maria and Martha. If I was their boss I would give them both a promotion and a raise.

d
dobel J

Very good food unfortunately they did not have orange chicken

N
Nachi YT

The employees were super nice And let me in just a few minute before closing. The noodles weren't as fresh but I don't expect the freshest since it's 10pm. However the orange chicken and honey shrimp were still amazing!

T
Tani Rose

This place is a drive thru! What?!? Yeah, I know, amazing right? The line is long at times and appears daunting, but the staff is on point. They had my order ready before I could arrive at the window and pull my debit card out. They're usually friendly too. Thanks. Oh and they never forget to give you sauce, even when you forget to ask for it.

J
Joyceanne Velasco

Drive thru goes fast i like that !

A
A. W.

Our #1 favorite spot everywhere we go. The team is hard working. The food is fresh and tasty - and the portions are huge. Love it!

V
Valerio Gutierrez (Massage therapist)

Food was delicious, fresh and hot. Service was awesome.

L
Linda Fowler

Great food! You get a lot for the price. Great Chinese fast food. Over time the chow mien has changed. It doesn't taste the same, it is now very bland and if sits to long it gets gummy. Will still go there with the hopes it improves.

S
Stacy Ferguson

We have been going to Panda for years. It used to be a favorite but their food was not as enticing and items were often missing going through the drive through. We went this evening for the first time in a very long time. The food was delicious! They must have a new cook. Everything I ordered was delicious - orange chicken, fried rice, chow mein, spring rolls and even my husband said all of his food was really good. Thank you, Panda!

Joyceanne Velasco
Joyceanne Velasco

Drive thru goes fast i like that !

A. W.
A. W.

Our #1 favorite spot everywhere we go. The team is hard working. The food is fresh and tasty - and the portions are huge. Love it!

Stacy Ferguson
Stacy Ferguson

We have been going to Panda for years. It used to be a favorite but their food was not as enticing and items were often missing going through the drive through. We went this evening for the first time in a very long time. The food was delicious! They must have a new cook. Everything I ordered was delicious - orange chicken, fried rice, chow mein, spring rolls and even my husband said all of his food was really good. Thank you, Panda!

Linda Fowler
Linda Fowler

Great food! You get a lot for the price. Great Chinese fast food. Over time the chow mien has changed. It doesn't taste the same, it is now very bland and if sits to long it gets gummy. Will still go there with the hopes it improves.

R
Rachelle Jones

Great Sechuan beef. Only beef I have - omg soo cheesy... was that we were on a trip and they didn't give us enough sauces. Other than that the food was yummy.

C
Cheyenne Robinson

Went through the drive through & it was surprisingly fast, way fast.

E
E Morton

I love that this location has a drive thru. Just don't go on a Friday night, it can get pretty busy. Favorite food from here is the orange chicken and teriyaki chicken.

M
Mark E

Always consistent fresh food and service, East Coast or West Coast at reasonable prices. When we want good chinese food on the road and at home, can't go wrong with Panda.

P
Patti Kobertz

Food was decent today.

C
Chuck Cali

Food and service always good but why are they playing music? You can't listen to it or even figure out what song is playing. Definitely not the place to stay and eat if you want to talk to people.

S
Steve Maxoutopoulis

Panda express has good value chinese food. Sometimes I wish the staff would slow you down when you place your order and pay at the cashier. Sometimes I feel like it's rush rush rush.

R
Rik Daniels

It's fast and easy I get it to go and I get the bigger plate so I have left overs I've never dined in because there's no reason to

Rik Daniels
Rik Daniels

It's fast and easy I get it to go and I get the bigger plate so I have left overs I've never dined in because there's no reason to

W
Winter Holly (Dunkelschwamm)

As good as any Panda Express, you know what to expect. Problem with communication between staff, had to repeat order multiple times and they still didn't get it all right.

J
Jennifer Holiman

Every time I go here I get poor service!!! I've given chances thinking it was certain people but so far it's been everyone I've dealt with. 5/25/16 The service has been way better once I decided to just go inside to order. While we've still had issues with the order being incorrect when ordering through the drive thru, the service going in has been much better.

C
Cameron Myers

Food was like any other panda Express but this location was super busy and it was 9:30 pm on a Saturday and all the tables were dirty and trash cans full and not a single employee of of the many were picking up or cleaning. I am from out of state was passing thru with my family to our next destination, we were in dining for about 20 min and my truck was broken into! I dont like to judge but as other reviews have stated very sketchy people I was on edge from our stop to Walmart across the road and turned out the bad feelings were right. So dont leave anything valuable in your cars. They got a bag with some tampons and chapstick so I hope they enjoy. Very sad with humanity today on my family vacation.

E
Erik Price

I am not a fan of Panda. I know some people love it. My daughter does. It is not on the top of my list. I eat there once a year, if that.

D
David Botello

The food is good and is what you would expect, but the wait times can be long. I've been there a couple of times and they've been out of popular items.

S
Shazette Marineau

Drive thru lady was rude, and there was less food in the box. I prefer my chow mein to be cooked, looked more like spaghetti

J
John Valderrama

Now we have to talk to a recording to place a order. The The Chow main taste like 2 days old. Gilroy dose not have any good chinese food .

S
Shanna A

Always busy, expect waiting 30 minutes thru drive thru or walk up pick up during lunch and dinner hours. You can probably order ahead these days and cut that time significantly, but not sure. Staff not too friendly but I think that's cuz they are so busy. Never have had my order messed up. Portions are smaller than other panda expresses I've been too like in Morgan Hill. My mushroom chicken today had 1 squash and 2 mushrooms, all chicken.....so don't expect consistent amounts of ingredients in your dishes. Honey walnut shrimp, mushroom chicken, and orange chicken are my favs. The chow mein and rice are not the best, they could do an overhaul on those. Chicken egg rolls are good. Wish they had soup on the menu. Food is bland and basic enough my kids love it and they barely like anything other than chicken tenders. Tried some kind of spicy chicken dish the last time I went and that was good too but I can't remember the exact name, I'm guessing szechuan chicken maybe....worth trying not too spicy.

D
DeVil

Holy cow, I never knew that it was possible to spend an hour in line for food at Panda Express. There were possibly 20 people in line ahead of us, sure, but I couldn't fathom why they had only one person on the register when they had a line nearly out the door. Their portions are also much smaller than I remember from other visits to different locations.

O
Olympia Mays

3rd time isn't s charm. 2 stars because they were open and had what my boys wanted at 9pm but, this is the 3rd time we have gone at night and they are out of food. This time by 9:30 and close at 11pm they didn't have mushroom chicken(3rd time), no walnut shrimp, and no honey sesame chicken. They said they only carry the popular items that late. Ummm, it's a big picture on your drive thru board, that means you're encouraging people who can't make up their mind, to buy ot on impulse, why wouldn't you keep it on hand? Salt and pepper chicken is not a big impulse buy picture but they had that😒 How annoying

M
Miss J

Female employee asked questions and do not listen the answer. Another female employee continuously asked for my order as well. Repeated order five times and still had issues. Food is okay awful service

K
Kristina C

Customer service is horrible at this location.. had to wait 2 separate times for 2 different items to be cooked because the server didn't serve my entree and someone else took it for a customer who came after me.

C
Captain Levi

Great food but horrible drive through customer service . Women had the worst attitude I have ever dealt with . Won't be coming hear again . Drive thru server -0⭐

p
p

I’ve been going here for as long as i can remember and i can say that the food is ok, just your local panda express. However, today the bathrooms were DISGUSTING. I recall a couple years back the bathrooms flooded while people including me were in the restaurant. Today there was pee on the floors, poop on the stalls, a disgusting floor and even graffiti/scratches. I would probably go here again but I have not had good bathroom and cleanliness experiences. I don’t know who the manager is but I would definitely get a janitor or talk to the current one.

B
Brian Schar

If you post your hours as closing at 10, then CLOSE AT 10! At 9:30 the chairs were up and they had nothing left at the drive thru. I specifically planned to eat here with my daughter on the way home and I couldn't do it. If you close at 9:30, JUST SAY SO! Will never stop at this unreliable location again.

D
Daniel Herber

I've used a good 20 to 30 different Panda Expresses. The Gilroy location has repeatedly given me really small entree servings. ...especially the last four or five times I've been there this winter. Maybe avoid the night crew and/or drive through window after 8 pm?

Y
Yaneli Rico

Rice was not cooked well, it was hard and dry 😭

A
Alheli Curry

Didn't notice my portion size until I got home. I got a plate full of green beans and a few pieces of shriveled up chicken. If I lived in the same town I would have gone back to complain! I was driving home from the airport and stopped to get an early dinner. Totally unsatisfied. This isn't the 1st time this has happened at this same location. I just thought it was a fluke. Wasn't.......not going back.

Daniel Herber
Daniel Herber

I've used a good 20 to 30 different Panda Expresses. The Gilroy location has repeatedly given me really small entree servings. ...especially the last four or five times I've been there this winter. Maybe avoid the night crew and/or drive through window after 8 pm?

Alheli Curry
Alheli Curry

Didn't notice my portion size until I got home. I got a plate full of green beans and a few pieces of shriveled up chicken. If I lived in the same town I would have gone back to complain! I was driving home from the airport and stopped to get an early dinner. Totally unsatisfied. This isn't the 1st time this has happened at this same location. I just thought it was a fluke. Wasn't.......not going back.

C
Chelsea Santiago

After waiting nearly 30 minutes for the orange chicken, we got home and after eating majority of it at the bottom we found a hair. This is a health hazard and extremely disgusting.

A
AJ Plays

I got there to eat with my 3 year old who loves panda and my 11 year old. we asked for our favorite food and by the time I was getting ready to pay a 5 feet Hispanic male started to complaining about my 2 months old puppy that I was carrying on a dog carrier. He kept screaming over and over for me to get out to point that I felt harassed by him. I asked him what do you want me to do since I was ready to pay and told me to leave that dog were not allowed in the restaurant. As I was living customer asked me what happened they notice my 3 year old started crying about his food. this guy of name luna to confront me in a way to start a fight I just walked out.

P
Phillip Nguyen

Would give 0 stars if could. Thinking bout never returning. Twice now. Can you give less portion for the price?

E
E K

They close doors at 9 pm. This is the best way to advertise new store hours saying 9:30 - 10:30. 👏 Panda

Chelsea Santiago
Chelsea Santiago

After waiting nearly 30 minutes for the orange chicken, we got home and after eating majority of it at the bottom we found a hair. This is a health hazard and extremely disgusting.

AJ Plays
AJ Plays

I got there to eat with my 3 year old who loves panda and my 11 year old. we asked for our favorite food and by the time I was getting ready to pay a 5 feet Hispanic male started to complaining about my 2 months old puppy that I was carrying on a dog carrier. He kept screaming over and over for me to get out to point that I felt harassed by him. I asked him what do you want me to do since I was ready to pay and told me to leave that dog were not allowed in the restaurant. As I was living customer asked me what happened they notice my 3 year old started crying about his food. this guy of name luna to confront me in a way to start a fight I just walked out.

Phillip Nguyen
Phillip Nguyen

Would give 0 stars if could. Thinking bout never returning. Twice now. Can you give less portion for the price?

E K
E K

They close doors at 9 pm. This is the best way to advertise new store hours saying 9:30 - 10:30. 👏 Panda

G
Gio Smokeless

Poor service rice stale or no flavor staffs didn’t have change for customers and they don’t have spoons either like what ?!! Staffs need to be a little nicer less rude to people telling them go to the back of the line cuz the line was big wow also why are the ladles where they grab the food in the food and then the employees touch it that’s gross that’s crossed contamination I know all this because I used to work for Panda Express

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Vilma Peraza

I was there yeararday, one of employees she was the most rude person. Your Corp office shud send the employees to learn how to trade your costumer's

L
Luis Hernández

The food wasn't that good like it is a any other panda express and at the time to pay it was $13.90 and they charged me $14 even without asking if I wanted them to round up the amount, I asked and they claimed they did no have enough coins. My experience at other panda express is that they ask if you want to round up the amount, but they never round it up your way its always towards the company like they don't have money, I'm not that happy with panda express.

R
Ranieri Araujo

I like Panda Express, don't get me wrong. This particular store was such a disappointment. There was no hot water in bathroom. Paper towel machine was broken so as the soap. Trash cans overflowing all over the place. Dirty tables ( I had to wipe my own in order to eat), not to friendly staff (there were planning of people working) and the food wasn't that great. 🤔

B
Big Ki

Taking my money right next door to Popeyes . I will not tolerate the bad customer service they have here !!!! They tried to rip me off and the employee that was making my food can’t understand English and started to be rude. All they worried about is eating the free food that comes with employment but want to skimp the plates that pays them.

S
Sydney Allred

I have gone through the drive thru twice for dinner and both experiences were disappointing. They don’t fill up the two entree and one side styrofoam tray. They give only half scoops. I have never complained about a Panda Express location before, but this location is awful. Take my advice, don’t waste your money. If you want good American Chinese takout food go to King Eggroll where the food is fresh and the portions are large. At King Eggroll, you actually get what you pay for, unlike the Gilroy Panda Express where you get ripped off.

P
Paul Mitchell

The ai ordering is so slow i sat in the drive thru for 25 minutes till I got to order with only 3 cars ahead of me it gets my order wrong every time ai is a very poor decision

M
Mark Dryer

Never stopping here again. We waited for fresh chow main to be made. The cook finished and the server took 5 more orders and served them while just staring at us waiting for our food.

B
Belene Gutierrez

The drive-thru the menu for light was out and they said they've been fixing it but it was not fixed could not see the menu especially in the dark and the person taking my order was rude and wasn't very helpful since we couldn't see the menu. These young kids are so rude now they have no courtesy at all

R
Ramesh Pulagam

I am big fan and returning customer for panda Express. But yesterday visit was awful. Very much disappointed with the food quantity. The staff is very picky about the food quantity being served and doesn't see a smile on their face or customer happiness.

E
El Compa Chuy

I remember when panda had first started the food was very delicious good quality food I just recently for the past 2 weeks bought some Panda Express it was really oily so I gave them the benefit of the doubt came back again, still oily dripping and oil so I won't be coming to Panda Express ever again they lost a good loyal customer farewell My Friends!!!!

F
Flor Andrade

Food tasted old. They literally count the food that they serve.. soo ridiculous.. Not going there anymore 😕.. bad service

F
Frank Sol

Don’t go there right when they open because you will get the leftovers from the previous day. I got stale rice and chicken.

r
robert conner

Worst costumer service, they messed up my order, and I speak English, they would not make it right wanted me to pay extra for their mistake. Absolutely will never give them another dime of my money and will recommend everyone to go somewhere else.

J
Josiah Gutierrez

I got beef and broccoli and got no beef out of pocket fr bouta have me eat bologna instead of beef cuz I didn’t even know till I tried the chow main like right now at 9:40 that’s dryer that giraffe yk

K
Kevin Glaze

Terrible costomer service. Tried to keep my order because they coulnt give 65 cents change. She was very rude and refused to give me chop sticks.

C
Cleme C

It took 10 min to get my food and another 10 to pay.. The food was so cold by the time it was my turn to pay. I had to eat in my car because all the tables were dirty and inside trash cans were overflowing. Won't be coming to this place anymore.

b
brandy juarez

I showed up to Panda Express in Gilroy to Purchase food for my son it was 9:15pm and they only had three items on the menu and white rice !! terrible service, they should turn their open sign off,…. if they can’t provide the food that’s on the menu!!

J
Jesse Aguirre Delgado

Kicked us out 50 minutes before closing. Lied about closing at 10:30 PM even though they close at 11:00 PM. Me and my family had to eat outside. Never coming again.

A
Anay Martin

The food was so saggy and the served me Less then acceptable when I told the guy to serve me the right amount he refused and said that was it the plate wasn't even half way full

C
Candace Leier

Was told they would have my total when I got to the window so when I got there the lady said it was 19.10. I handed her $20 she gave me my food then asked if I'd like to donate the rest. Because it was not going to be used towards tips for the employees or go to some charity I said no. Then another lady came up and told me I would have to give the food back. Really? They go through all these safety precautions for covid yet they want you to give back the food thats already in the car over 10 cents? Don't think anyone could get more unprofessional then the people working at that establishment. Obviously this company not only needs to do better training on customer service but on health & safety as well. Also probably a good idea to make sure customers have exact amount before giving them there food if you're going to have an exact change policy.

l
lladira rosas

If I could give it 0 stars I would. I went to order food through the drive through. The woman that took my order seemed rushed and bothered by me ordering. I ordered 2 kids meals and she just said to go to the window. Ignored me when I asked for my drinks. I get to the window and she gives me water with my kids meals. I told her I didn’t ask nor want water with the food. She replies by telling me, “that’s what we serve with the kids meals.” Then walks away completely ignoring me. If I didn’t have my kids in the car with me I would have thrown the water back at her. Horrible customer service would not recommend this place at all. Will never buy from them again. Way overpriced for the amount of food they give you that looks like leftovers from the day before.

J
Jose Quinonez

Came here at 9pm on a Tuesday. They shut the indoor dining early and would not make more of any of the entrees that were out. They had a staff of over 5 people so no reason for the laziness.

J
Jeff Kelly (bbunion)

There were a few things that has gone terribly wrong: First, your website stated that this location is open till 10pm. When we arrived right at 9pm (to pickup a mobile order that is to be ready by 9:05p), we can see from outside that the inside is already cleaned and chairs put up, and entrance door LOCKED. I guess I could help excuse that they're only open with drive-thur, but wait a minute, I'm here to pickup a mobile order - and this is the gist of what I'm going to write about. What was appalling is that at that very moment, one of the employee (let's call her Manager-A, with a headset) was opening & re-closing the door for an employee to leave so I began to explain that I'm here to pickup an mobile order that should be ready very soon, if not already ready. She continued to re-lock the door and walked inside away from me without bothering to address me. I continued to stand outside of the door and tried to get the attention of any of the employees (there were like 5-6 employees) behind the counter. Finally another employee (let's call her Manager-B, with a headset) just signaled to me with hand gestures that I need to go through the drive-thru as the dining area is closed. I told her (shouting through the shut glass door) that I'm just here to pickup my order which should have been ready by now; They didn't even bother to ask the name/check the status of the order. She just gave an excuse that "oh your order is not ready, go to the drive-thru". This is crazy as my order couldn't have been simpler - it was 3 orders of chow-mien side! As the dining room has been closed, there were already a bunch of other customers (upon realization that they have to go to drive-thru instead) lining up at the drive-thru. I told her that the purpose of the a mobile order was for quick pickup, having to wait in line at the drive-thru following other customers who were there to order and wait for an order defeats the very purpose of mobile app pre-ordering. In the end, I left at 9:06pm, my order should have been ready anyways, but no employees were there to help finish and pass me the order.

C
Clementina Mercado

I went threw the drive thru and as I was ordering Diana turned away and ignored me. I then told her I needed another container for the teriyaki sauce because it always spills into the bag. She then gave me a bag and ignored me. When waited there she and the manager (I think) closed the window on my face. What horrible service. Will not be back.

T
Tyler Thacker

Horrible food had a plate with vegetables,black angus steak and honey walnut shrimp. it was absolutely dreadful the vegetables were bland and the shrimp were gross and the steak was disgusting tasted extremely gross and pure salty. Will not be eating here anymore

P
Paulino Gonzalez sanchez

They can refuse service to anyone not using a facemask what about them only covering there mouths

J
Jimmy K.

Worst Panda I've been to. I go to different pandas all around California from Sacramento to san jose to Bakersfield. This one seems to prioritize serving the drive thru rather than the Walk in Customers. The girl serving my order seemed annoyed thar I was in there, skipped a entrée I asked for, didn't ask if I wanted anything else before leaving my food at the register and literally going on break. Sat down to eat, 1 "Premium "entrée was Skimpy, the other was good and plenty, and I only got 2 Rangoons instead of the 3 I paid for. Didn't bother asking for the 3rd.

E
Enoch Natanael

Gave me a completely different order. Going through drive through. I asked if the order they were giving me was correct, and they replied yes. Mistake that I made on my part was not checking the order, as I was in a rush.

E
Esteban Mojica

Try to get food at 9:35 pm and they didn’t let me in, store close at 10:00 pm

N
Noah

Got a large container of chow mein for dinner. One of the few things I can get here since I’m vegetarian. The drive thru took incredibly long & there was only one car in front of me. I would’ve been okay with the wait if the food I got was edible. I tried it when I got home and it looked normal but tasted super burnt/charred. Even after dousing it in soy sauce and sweet n sour I still couldn’t mask the taste. My friend also tried it and agreed it was awful.

s
skyper ga sky

My was cold and I call to the restaurant twice and nobody answered

D
Daniel Wandro

This is literally the worst panda I have ever been too. The food is lacking and the service is terrible. I feel disrespected and am eating cold food now too. I just got back from a return trip to them because they forgot our spring rolls. And they were downright rude and disrespectful when I tried to get the food we paid for and did not get. I asked nicely if I could get my meal again because cold shrimp is not good and it had been sitting for almost 4o minutes at that point. And they laughed at me. You can't fix your own mistakes and you laugh at me. That is so messed up. And now they got rid of the appitizer, I asked why and said we only order 1 box of each and we sold out to fast so we just stopped ordering them....WHAT, don't you order 2 or 3 boxes then and sell more!!! Bad business. I would avoid this place and drive to Morgan Hill if you want better than bad service. Panda needs to fix this place, and think about it's employees.

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Marytere Cerrillos

Came here twice. First time went through drive thru and the girl was extremely rude. Came a second time and it was even worse. The ladies laughed and talked loudly the entire time and were horribly disrespectful. Almost messed up our orders and didn't care. Wish the owner could pay attention to these workers and tell them to fix their attitudes. Definitely wish they could at least have some decency to wait until another time to talk about like little girls.

P
PJ

I get less & less food when i go there. Staff rushes you to order & makes you feel like you're an inconvenience. I emailed customer service three times and i get the same automated reply, BLAH BLAH BLAH. And there it falls into the trash. Staff looks unhappy like they hate it there but it pays the cell phone bill. Go to Morgan Hill location, much more friendlier and not so loud. Worth the drive.

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Rscvlogs21

The food was supposed to be ready at 5 10 I waited and I need to go !!! They told me that few more minutes but they didn’t finished until 20 mins later !!!!

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Bella Sloan

If I could give negative stars I would. They are super rude and everytime we go the food is old and soggy and nasty parts of the chicken no matter what time we go. And the broccoli beef tastes like actual dirt. Like they just pulled it out of the ground without washing it and had others taste it to confirm🤢 worst panda ever. Save your money I wouldn’t feed this to my dog. If my dog smelled it and wouldn’t even eat it that should tell you something.

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M H

I had an extremely disappointing customer service experience at Panda Express today. The cashier, Martha, and the manager at the drive-thru were both incredibly rude and unprofessional. We simply asked for our chicken teriyaki to be cut into smaller pieces, but instead of accommodating our request, we were shouted at and told to move along. It's astonishing how this location seems to have a shortage of courteous employees, including the manager. I find it hard to believe that Panda Express would allow such behavior to go unchecked. Something needs to be done about this issue. #pandaexpress

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Just Wait

Reason for 2 stars is because this location has the best food and it offers a drive thru. But poor customer service. The female that takes the orders over the drive thru intercom is rude. EVERY SINGLE TIME. Like listen sweetie, I work just as hard as you do and I choose to give you my money that I earned and every time I visit this location you have the worst tone to ur voice. If you hate ur job and don’t want to deal with other people, please do others a favor a find another job. I hate giving my money and receiving a nasty attitude. Update to my last review, last time at this location. I pay the people who work at this location and in return i get charged for food i order and i get laughed at. Not sure whats so funny. I called to complain yeah boo its me who called and the manager laughed also, laughing at what? That i just paid your wage for food i never received. This location needs to be shutdown and all employees don’t deserve unemployment benefits. Sick of being treated inhumane by these people

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Rick Davidson

Really! 8:45 pm and most of the sides trays didn't even have half a serving in them! Walked out.

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Khiara Cardoza

We were STARVING and so excited to eat... and then we got to the drive thru and the lady said they were out of chow mein and fried rice— only brown rice available. So we got that and then when we wanted some yummy food, they said they only had orange chicken and vegetables available. The lady seemed pretty annoyed that we were there ordering, as if everyone had been asking her for food that they didn’t have... sad day for us.

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Kish

Went at 9:20pm. Cashier says there are out of orange chicken, and told me they don't make it after a certain time. They don't close until 10:30 on Fridays! Also barely gave me any food! Wth!

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Carina Alexander

Lobby was closed at 9:30 with no signs. I mobile ordered two plates and got two bowls. Do not recommend ordering here.

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A M T

Went in Sunday to pick up an order that I sworn had a large soda off my rewards. Apparently not. The cashier lady who rung me up made snickering remarks with her staff insinuating I was stealing a soda. I will never return here again unprofessional place.

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JAYLUE BEATS

I never leave reviews but I needed to. They were rude when my wife and I went through the drive thru and to top it off there was a long ol hair in my chow mein. I had the pleasure of pulling it out of my mouth.

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Michael

Hope I never forget to not eat this garbage again. Mc Donald’s is healthier than this place for the most part.

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Serrina Serna

Ordered a bowl in the drive thru and added a drink pulled up to the window and i paid for the order and i did not have the drink. I asked for the drink and the girl at the window said i should have ordered it at the speaker which i responded i did but maybe my accent was hard to understand. I tried to add the drink and pay for it at the window and she slammed the window on me and walked away with a smirk. I did not catch her name but she wears glasses. Not the first time she is known for being rude other times I’ve been there she does not add forks or asks if i want any sauces. She seems like she hates her job idk why shes there if her customer service is the worst. Super disappointed.

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Vinay Prasad

Such a horrible experience here. I placed a pickup order for 9:10 and they wouldn't let me in at 9.00. Asked me to use the drive through. If you cant respect the time showed on the Google business then why even bothering advertising false info.

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Jesus Ardon

I walk in to the Panda at 7:28PM. Everyone is quite. I stay by the side dishes area waiting to get greeted, acknowledge or simply ask to what I want. But nothing, absolutely nothing. They don't even look at me. I then asked if they were open? Soon after I was told I will be help soon, and let me tell you there is no one in line. I waited another 2 minutes, and I said no worries, keep doing whatever it is that you are doing, I am decide to spend my my money else. Lol

A M T
A M T

Went in Sunday to pick up an order that I sworn had a large soda off my rewards. Apparently not. The cashier lady who rung me up made snickering remarks with her staff insinuating I was stealing a soda. I will never return here again unprofessional place.

Michael
Michael

Hope I never forget to not eat this garbage again. Mc Donald’s is healthier than this place for the most part.

JAYLUE BEATS
JAYLUE BEATS

I never leave reviews but I needed to. They were rude when my wife and I went through the drive thru and to top it off there was a long ol hair in my chow mein. I had the pleasure of pulling it out of my mouth.

Vinay Prasad
Vinay Prasad

Such a horrible experience here. I placed a pickup order for 9:10 and they wouldn't let me in at 9.00. Asked me to use the drive through. If you cant respect the time showed on the Google business then why even bothering advertising false info.

Serrina Serna
Serrina Serna

Ordered a bowl in the drive thru and added a drink pulled up to the window and i paid for the order and i did not have the drink. I asked for the drink and the girl at the window said i should have ordered it at the speaker which i responded i did but maybe my accent was hard to understand. I tried to add the drink and pay for it at the window and she slammed the window on me and walked away with a smirk. I did not catch her name but she wears glasses. Not the first time she is known for being rude other times I’ve been there she does not add forks or asks if i want any sauces. She seems like she hates her job idk why shes there if her customer service is the worst. Super disappointed.

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Informació sobre Panda Express

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6975 Camino Arroyo Dr, Gilroy, CA 95020

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Panda Express
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Moltes Ressenyes
611 ressenyes
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Econòmic
Nivell de preus
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chinese
Tipus de cuina

Serveis

🍽️ Dinar
🍾 Sopar
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Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
9AM-10:30PM
Valoració
3.7/5
💬 Ressenyes
611
💰 Nivell de Preus
$
⏱️ Visita típica
People typically spend 10 min here
📞 Telèfon
+1 408-842-6203
🌐 Lloc Web
www.pandaexpress.com
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Comoditats

🅿️ Aparcament
🌿 Terrassa
Accessible amb Cadira de Rodes
🚻 Lavabo
💳 Targetes de Crèdit
📱 Pagaments Mòbils
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6975 Camino Arroyo Dr, Gilroy, CA 95020

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Butcher Park

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