DQ Grill & Chill
Ice cream, burger · Houston
Sobre DQ Grill & Chill
En DQ Grill & Chill, te damos la bienvenida a un lugar donde la tradición y el sabor se unen. Disfruta de nuestras deliciosas hamburguesas y patatas fritas, y déjate tentar por nuestros helados cremosos y batidos únicos, perfectos para endulzar cualquier momento. ¡Te esperamos para compartir contigo...
En DQ Grill & Chill, te damos la bienvenida a un lugar donde la tradición y el sabor se unen. Disfruta de nuestras deliciosas hamburguesas y patatas fritas, y déjate tentar por nuestros helados cremosos y batidos únicos, perfectos para endulzar cualquier momento. ¡Te esperamos para compartir contigo una experiencia deliciosa e inolvidable!
Què diuen els clients de DQ Grill & Chill
DQ Grill & Chill in Houston receives mixed reviews. Many praise friendly staff like Beth and Elizabeth, and enjoy items like Blizzards and Hunger Buster burgers. However, issues include malfunctioning soda machines, locked-up ice cream cakes, inconsistent food quality, and occasional service problems.
Plats populars
Ideal per a
Tip: If ordering ice cream, check for freshness, as some customers have reported stale cones or melted products. Be aware that the soda machine may be out of order.
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Opinions de DQ Grill & Chill Houston
Best fast-food crispy tacos!
Elizabeth was real good real good worker the cook was real good too food was hot the ice cream was good those two workers were real good 🎬
The drive thru lady was really rice and friendly.
Good place to eat at and the service it’s great Beth help me out and she’s lovely and really nice !!
Good food, employees are nice and give good service. The Atmosphere, well I would not sick around or sit outside on a nice day the neighborhood has alot of people hanging around and is not safe. I ordered a meal with a burger it was very good and I ordered a dipped cone which was excellent.
The Hunger Buster burgers purchased were well prepared and tasted quite good. The strawberry and chocolate shakes purchased were delicious. I had ordered the Hunger Buster burgers via mobile app; location selected, items placed, checked out to provide the payment and received the time to arrive and the receipt. Upon arrival I made a purchase inside and asked about the mobile order. The cashier reviewed my screen, checked at their counter (for print outs), went to the back and returned to the register to inform me that the order was not received 🤔. After sighing, I stepped aside to allow patrons to make their order while preparing the online coupon to re-order the food inside. I paid for and received my to-go order, left for home and contacted the credit card company to monitor the DQ mobile transaction in case it's processed anyway.
Burgers were so so. Blizzards were good. Soda machine was out of order and they only had a few cakes for sale. Service was decent.
My Small Chocolate Dipped Cone Looked Nothing Like The Menu Or The Ice Cream I Remember Receiving As A Young Girl. The Chocolate Was Not Settled & Ice Cream Was Already Melting Before Even Leaving The Driveway. My Dilly Bar Was Soft & Cracked, As If It Was Sitting Out Too Long. I know I may be being dramatic but the ice cream hallway melted off and the texture was very off putting while eating it.
Coke machines have been down for forever now. They should just have it removed already. The ice cream cakes are jailed up as usual. Something about it just feels like a shell of its former self. 😢 The employees were super nice, but I feel they were overwhelmed with customers. We love their blizzard, so we'll be back.
This is what I ordered, and this is what I got 💩
I love Dairy Queen, just not this one. Last time we went through the drive through they told us "it's all in the same bag". They left out a whole burger and the one in the bag was wrong. We had to go back. Also a pain, because despite signs to the contrary they don't allow on site dining and lock the doors. I grew up eating at Dairy Queen, it's a rural Texas tradition. I guess the metro locations didn't get the memo. I left and went to Whataburger, where I ate inside.
I craved ice cream today. Stopped by two McDonald's and one location the machine was down. The second location didn't mention the reason. I didn't give up and headed to DQ. I ordered two large ice cream cones. The cones were stale as hell. 😡
This location doesn’t honor Veterans. The manager said that the GM said they were not honoring Veterans on Veterans Day even though ALL Dairy Queen’s were participating. I came to get the blizzard and was told no twice by two people. Like it’s not that deep over a blizzard! I see why people are reviewing this location negatively
First time at this location. The ice cream that was served to me taste spoiled. Be careful. Guy name Leony had poor customer service. He didn't want to give me my money back until I stated that I will call the health department. He was arrogant and should not be working the drive through. Never going back!!
05/12/25 @ 9:30pm I and my wife order Taco's and the Hunger Buster with cheese, our order came out so fast the only item hot was the fries both our orders was COLD 🥶 I would not recommended this location. I should have known when the line was just 1 vehicle ahead of us, they was probably ordering ice creme.
Ordered grill chicken sandwich and this is the wordy thing I’ve ever tasted at fast food. No taste and the bread was 😑. The lettuce and tomato were soggy. Just a bad experience. The icecream was good but that’s it. It’s a no for me on the food
Horrible service. Went through the drive thru twice. Both times I waited at least 15 minutes in line since I couldn’t go into the lobby because it was closed. I repeated my order no less than 5 times, and they still got it wrong. I wasn’t willing to wait another 15 minutes in the drive thru for a third time. Such an irritating experience.
Employees are rude, have a bad attitude and are confrontational. I went through the drive through and ordered a dipped cone. When I got to the window, the employee (Tiffany) had a regular cone in her hand. I reiterated that I asked for a dipped cone. She rolled her eyes and walked away with the cone in hand. It was starting to rain so I rolled my window up. After a few minutes, another employee came to the window to give me my total. I asked her where my cone was. She picked up a dipped cone that had been placed on the counter near the window. It had visibly started to melt so I asked for them to make a fresh one. So now she gets an attitude too and asked me what was wrong with this one. I told her I didn’t want that one bc it had already started melting and I wanted a fresh one. Then she said they were refusing to serve me. I asked for the manager; and this worker claimed that the previous employee (Tiffany) was the manager. My daughter who was in the passenger seat started recording them. Next thing I knew, it turned into a shouting match between the two DQ workers and my daughter. The employee who called herself refusing to serve me also refused to give her name when I asked. Then she threatened to break my daughter’s phone. Soon after, a Hispanic lady came to the window who said she was the manager. She was calm and much more professional…she ended up fixing a fresh dipped cone. She was going to give it to me but I paid for it anyway (I already had the money in my hand - wasn’t trying to get anything for free anyway). Bottom line: A simple dipped cone order should not have taken all that headache, hassle and attitude with the ignorant unprofessional behavior from their employees!! HORRIBLE customer service!!!
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3915 Old Spanish Trl, Houston, TX 77021
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3915 Old Spanish Trl, Houston, TX 77021
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