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Humble

Whataburger

Bienvenidos a Whataburger en Humble, un clásico americano desde los años 50. Aquí encontrarás hamburguesas jugosas, preparadas al momento y con la opción de apilar varias carnes para los más hambrientos. Con una valoración de 4.3 estrellas, te invitamos a disfrutar de una experie...

Whataburger

Burger · Humble

locations.whataburger.com

Sobre Whataburger

Bienvenidos a Whataburger en Humble, un clásico americano desde los años 50. Aquí encontrarás hamburguesas jugosas, preparadas al momento y con la opción de apilar varias carnes para los más hambrientos. Con una valoración de 4.3 estrellas, te invitamos a disfrutar de una experiencia auténtica y del...

Bienvenidos a Whataburger en Humble, un clásico americano desde los años 50. Aquí encontrarás hamburguesas jugosas, preparadas al momento y con la opción de apilar varias carnes para los más hambrientos. Con una valoración de 4.3 estrellas, te invitamos a disfrutar de una experiencia auténtica y deliciosa que te hará sentir como en casa.

Què diuen els clients de Whataburger

This Whataburger location in Humble generally receives high praise for its friendly and fast service. Many reviewers specifically commend individual employees like Raul, Susana, Anna J, and Jonathan for their exceptional customer service. Some negative reviews mention issues with order accuracy and food quality.

Plats populars

Whataburger banana pudding shake spicy bacon burger onion burger grilled chicken sandwich

Ideal per a

Ràpid Turistes Locals Sol Famílies

Tip: Download the app for rewards and special offers, like a free Whataburger with a purchase. Also, try the banana pudding shake when it's available.

Services

🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👥 Groups

Preguntes freqüents sobre Whataburger

Whataburger ofereix cuina burger.
Whataburger té horari d'atenció. Consulta el perfil per horaris actualitzats.
Whataburger ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a Whataburger segons les opinions dels clients són: Whataburger, banana pudding shake, spicy bacon burger, onion burger, grilled chicken sandwich.
Whataburger és ideal per a menjar ràpid, turistes, locals, menjar sol, famílies.
This Whataburger location in Humble generally receives high praise for its friendly and fast service. Many reviewers specifically commend individual employees like Raul, Susana, Anna J, and Jonathan for their exceptional customer service. Some negative reviews mention issues with order accuracy and food quality.
Download the app for rewards and special offers, like a free Whataburger with a purchase. Also, try the banana pudding shake when it's available.
0
Ressenyes

Opinions de Whataburger Humble

0.0
4,131
5★
62%
4★
21%
3★
8%
2★
3%
1★
7%
Ressenyes (100)
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Jeremy Parga

I picked up a shift on January 24th and decided to grab a quick bite before heading back to the yard around 5:45 a.m. It was rainy, cold, and I was completely soaked. Susana let me in a few minutes early and greeted me with the biggest smile. You don’t usually get a welcome like that at 5:45 in the morning these days. We talked for a bit and shared some laughs. The food was amazing, but more importantly, Susana made me feel truly valued as a customer. Whataburger, you’re truly blessed to have someone like her on your team. Thank you for the amazing experience.

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Erik Bryant

AAA+++ Whataburger was extremely clean and well managed. The facility was very nice, the staff was extremely friendly, and the atmosphere was great. Everything ran smoothly and made for a great visit.

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Kelsey Begay

Love the food and the lines are usually pretty quick. And if you're just in Texas for a visit.....whataburger tastes better in Texas!!!! I promise you'll love it!

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Bianca Valdez

This was my first whataburger. The food wasn't bad and portions size was huge.

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César Davalillo

Lady at the front was nice and my Monterrey melt was amazing!

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Lorenzo Johnson

Cold coffee ordered 2nd cup coffee was still Cold they barely got the 3rd Cup Hot half & half Needs to To Do Better on the Coffee!!

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deashun mason

Great place to eat fresh fast food and they bring it right to your table. Good customer service and friendly..

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alex serratos

GREAT FOOD AND SERVICE not GOOD twice that we grab food there and they keep not putting any condiments thank you

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David Owens

Not the first time or the last but I hardly ever see a commercial fast food restaurant get it right every time..i salute you guys keep up the good work!! Patty melt heaven 🤤

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Jose Serrano

First time having Whataburger and it was fantastic! I was craving more but end of the meal. It was so juicy and tender. I cannot believe what I have been missing. Will definitely come back!

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Terri Hardy

If you have a business...try the waterborne box. Anna is great and can help you!!!

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Kenzie Walker

Very clean restaurant, friendly staff and great food. Both times we've stopped here, its been hot, fresh and tastes great!

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Victor M

With Chick-fil-A, the best fast food, period!

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S Bman

The grilled chicken salad is so good. We always go after a flight back home

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Danarian Smith

This is also one of my favorite locations. This Whataburger is typically not never busy and that's the only part that I do love about it. It's very nice in the insides and clean and they'll make your food very fast and fresh

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GPAT SUMRALL

Fast in, fast service. Good food. While we were there, a bus of softball players arrived, this crew handled that bunch of young people quickly with no problem! Great bunch of employees! Store was spotless!

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Jefferson G

Excellent and fast service from Magali. The food is good.

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Liz Star

Loved everything about this place the workers were fablous and i just loved it

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Susan Johnson

Did the drive thru and got the Dr Pepper Blackberry shake. Super yummm!

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Alejandro Lira

I had a fantastic experience at Whataburger recently! I hadn’t been there in a while, and I was impressed by the exceptional service at this location. Thank you, Jarred and Josh, for your outstanding service! I wish all Whataburger locations offered the same level of quality as this one.

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Valerie Simpson

Had no problems and the food was fresh!

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s williams

I come to this location often, but today’s experience stood out, all thanks to Morgan. She actually took a moment to ask about my day and suggested adding grilled jalapeños—which, by the way, were a solid addition. Her genuine attitude made the difference. Most times, people just rush you through the line, but Morgan took the time to be friendly, and that alone made my day. Appreciate the great service. Order #1656546

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Farshid Aliakbar

Great burgers and fries, its not Inn and Out (I'm from CA what can I say) but you don't have to wait an hour for a great old fashioned American burger thats double the size of the double double. I really enjoyed the spicy ketchup, it's not really spicy but it has a nice flavor. I will definitely be back next time I'm in Texas.

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Patrick Marron

It has been a while since I have been able to enjoy one of my favorite burgers, the Monterey burger. The food was hot, prepared to perfection, and came out to the second-lane drive-thru very quickly.

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Irene Alvarez

My husband and I live off 59 and Tidwell and go to the Whatabugar@ Will Clayton and 59. The service here is excellent. This is our Whatabugar from now on.

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Marietta Williams

I ordered through the drive- thru. Service was very good and worker was very nice. No long wait and good was a ordered.

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Elka

That was my mom’s first experience in Houston! Im so happy I took her there. Tai (waiter) was so nice to us! 10/10! Coming back for sure

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Mauro Campos

Amazing i ordered tacos from there every day and she gave me extra bacon thank you

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john jordan

This is one of the best managed Whataburgers in the Humbe area. I will drive past 4 closer restaurants because the service is that good. Today I did something I usually do not do and used curbside because I had my dog with me. To my surprise they brought out my drink first and shortly after that the rest of my order. The food was hot and the order was fulfilled correctly.

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Jason Carpenter

I picked up a huge order of food to bring to my girlfriend and our friends at the dog show. And by huge, I mean enough for and drinks and milkshakes for 12 people. I used the curbside pickup, and I didn't have to wait long. I can personally only vouch for my buffalo chicken strip sandwich, which was great. But I can say that myself and several others commented about how very well made the French fries were. Easily the best fries of any fast food spot. Pricing was on par with the quality of food you would expect to get, meaning that it wasn't going to leave you saying that it wasn't worth it. They brought out 3 bags of drinks, then brought out the food a few moments later, because they were waiting on fries. I think from the moment I checked in until the time I left was maybe 7 minutes, which was not bad considering the amount of food they were preparing for us. Overall, this Whataburger location is one of the best I've been to, and whenever there's a dog show at the Humble Civic Center, we always get good food from here. Very friendly staff, also. The gentleman that brought the food out for me was super cool.

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Priscila Chonay

The lady at the drive-thru was so peaceful to interact with. I'm grateful for employees like her that make late night food runs so pleasant. 😌

Kay Iverson
Kay Iverson

First time in Houston and trying Whataburger.. Stop here on my way to airport and I must say it was very delicious meal I had.. Thanks to the kid Jonathan that served me.. Very good customer service... Really enjoyed it... Visiting from London UK 🇬🇧

Maeli Mesilemit
Maeli Mesilemit

Very friendly and fast service! We ordered 5 meals and received our food within 10 minutes. Best Whata hands down! 🫶🏼

chris smith
chris smith

I get the usual, which is just about everything on the menu. Seriously, look out for the rewards and offers, they make a difference if you're budgeting. The APP is easier to navigate. WB👌🏾💯

GrounDDwellers BJJCSL
GrounDDwellers BJJCSL

Great Whataburger location. Everything is delicious and made to order. Staff was great.

James Monroe
James Monroe

I usually come to this Whataburger and it’s usually decent but tonight whatever girl was working the curbside needs a raise, I don’t know her name but girl was running car to car checking on folk and brought drinks out early something I’ve never had happen before and I always use curbside. Food was great but service was even better give that girl a raise. Phenomenal job👍

K S
K S

Being Native Texan I know a thing or two (or three lol) about Whataburger; so with that in mind I can honestly say THIS Whataburger location is outstanding. Sadly I've found many locations lackluster lately with so-so food, flavor & cleanliness. With service that feels more like......McDonalds. 😢 But not this location. Nope, not by a longshot. At least not during the weekday lunch rush awa being close to IAH. Although it did appear more locals than travelers when we were there, but I had a flyer in my group lol. Management is obviously doing their jobs. When our small group arrived we were greeted immediately by a friendly employee. Our orders were taken correctly and we were thanked. When filling our drink cups the area was clean and that extended to the seating area as well. The biggest surprise was how FAST our meals arrived. Hot, fresh & tasty. We noticed that the employees all work TOGETHER as a team, as they should, and not everyone doing their own thing. And it wasn't just us that received the same quality service. Looking around we noticed other diners getting their meals quickly and also being asked if they need anything else. So for a quick meal in an up-to-date Whataburger with nice employees, fresh food that's flavorful in a clean restaurant you should absolutely stop in. I'd mentioned this location to some others and they all agreed with my experience when they'd dined too. It's too bad it's out of the way for me. *I'd ♥️ to recommend this restaurant to the MGMT of the one I most often frequent. That way they can see a great Whataburger in action!* 😉

David Pennetta
David Pennetta

Would like to praise our order taker at the drive through, Raul. We ordered a bugger patty for our dog. He asked, which we hadn't ever even considered it before, whether or not to add the seasonings. So he was extremely polite, and also thoughtful.

Meagan Dry
Meagan Dry

First time to this location! Went because I downloaded their APP and got a free Whataburger with a purchase of a medium fry and drink today, so make sure you download their app for rewards! Food was great, came out correct and everything. This months special shake is BANANA PUDDING!! Must try! Also coming soon next door to them is a Panda Express!!

Alyssa Kurteric
Alyssa Kurteric

Excellent location, premium service! We are Texans living in WA state so this is usually our first and last stop when visiting! It’s a great welcome home and amazing send off ! The banana pudding shake will change your life!!

Andrew Cool (Chudley645)
Andrew Cool (Chudley645)

Always try to hit Whataburger when I am in Texas and I always have a great experience. Today was no exception. The food was cooked great and Susana at the front counter was friendly and helpful. She should be part of your marketing department as she is a master in the art of upselling and got me to purchase an apple pie even though I had no intention to. 😊 The interior of this location was clean and inviting. Even though the food is a bit spicy, it is still delicious.

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Stephanie Marchena

Fast service. Extra friendly people. Was quiet around 4Pm wed. There are two lanes for drive through as well.

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Amy Vermillion

Patty melt didn't look quite like the advertisement, but it was tasty nonetheless. Service was a little slower here than other Whataburgers, but we enjoyed our meal.

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Myra

You see this PattyMelt it was so good! The meat was very crispy and fresh! The employee that helped us is very polite and sweet. Food took about 10 mins or less! Also we sat inside after a long time and we enjoyed it. Thank you!

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Jesse Sanchez

Food is pretty good the Spicy ketchup is really not that spicy. But I like it like that because it's not to hot.

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LG Sanchez

Coffee has been changed😓. My parents have been going for Whataburger coffee for over 50 years. This was their favorite newer Whataburger. Today is my mom's birthday and she wanted Whataburger this morning. Very disappointed but found out they just changed it. It was very dark and strong like oil. I can adjust and add water but it was just a not so good surprise for Mom and Dad. Not sure what was the reason for the change. We love the employees who are super sweet and I must say the food was still great. My dad asked if they could get hot water next time to dilute it and the sweet employee said sure and that she was sorry. Her name was Ruth and she was so polite. God bless y'all from the Garcia family.

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Pete “SealyPete” Peterson

Ate inside. Quality of the food was great, the service at the counter was lacking, but the drivethru was pretty busy and a lady did change her order twice. So I'll cut them a little slack. Parking was a bit tight due to construction in the area, but not impossible to find a spot (just took a little effort). All in all, not a bad experience and I will be back.

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patrick heredia

It's Whataburger. As fine a burger joint as any for fast food. Everything was good and got some of the freshest fries I've had in a long time.

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Steven Pellerin

Everything from the customer service, the cleanliness, and for the most part, the food was good. The only issue i had was it seemed they let the onion rings cook a little too long, but other than that, all around, they receive a 9 out of 10 from me

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Carin Teeter

They were great and the food is always great. However we ordered an ice coffee and it took soooo long to get and several people to confirm if we have recvd it.

Yelper Lou MC
Yelper Lou MC

I like this Whataburger in Humble near IAH airport. Fast service and great food.

Marcos Nunez
Marcos Nunez

I came to the drive-thru and Anna J Took very good care of me. She is very helpful. Very kind and I appreciate what she does for your company. She made my day and she probably makes a lot of other people's days

C
Candan Ergun

Store it's nice and clean I don't know about the service

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Sarah Cortez

I normally enjoy going to Whataburger. This location is quick, the employees are friendly & the food is good. However, this morning, we picked up breakfast & there was a hard piece of plastic in our food. Unfortunately, we won't be eating the rest of the food out of concerns for safety & not ingesting foreign objects.

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Kenneth R Thompson Jr

I ask young lady for crispy bacon and she told them in back and they still have raw bacon this is not cook crispy

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yes_girl

First timer here! My experience didn't live up to the hype but I still enjoyed trying something new.

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Douglas Wright

Can't understand why an online order should necessitate a 20 minute (after the set ready time) wait in a drive thru line at 630am with only two cars in the drive thru. Then to top it off I get handed cold food. If a customer has an order that takes more time, someone has to make a decision to move them so that others can at least get their food before it ages in a paper sack.

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Terrance Hicks

First time eating here the burger was really big I had a double cheeseburger but the seasoning was lacking compared to other fast food restaurants in my opinion In and out burgers are better

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Gennaro Cibelli

In this location it is always the same problem. they always forget something. I made an online purchase 15 minutes ago, in the order I asked for an apple pie and when I arrived and checked, they did not place the pie but they did charge me. this is not the first time.

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Merry Benson

Horrible, old and cold food. Need to learn etiquette. These were supposed to be lemon pies. Take a look at the container old.

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Megan Greenhaw

If Anna isn’t there you know your food will be messed up! Explained I wanted half sweet tea and half unsweet lady looked me in the eyes and gave me lemonade. If the girl with a bun and attitude is there she won’t give you ketchup and if she does it’s spicy.

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Katherine Hobley

Walked in, and no other customers were inside. There are no clean tables to be found. Cleaned a table with napkins for ourselves. Then a bus load arrived. They were talking over us as they were scattered at tables around us. We moved to another table so we could hear each other. I ordered the Patty Melt. I thew it away after a few bites and ordered a Whataburger. My burger wasn't even warm. My daughter ate the chicken sandwich. Fries had a good flavor. Ordered sweet tea. Even told the server that the dispenser was empty. Ended up having coke because sweet tea was not provided. This was at 8pm.

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Daniel Setterbo

Almost $10 for 2 flavorless breakfast taquitos. Will pass from now on.

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Ulysses Galindo

I recently placed an online order, and it was being picked up and delivered by some delivery company named Favor, and it was taking kind of long to get my order, so at the 40 minute mark I decided to call the location and inquire about the order, Kenneth answered the call and I began to explain to him about my ONLINE order he cut me off and told me, “YOU NEED TO TAKE THAT UP WITH THE PEOPLE DELIVERING YOUR FOOD, WE HAVE NOTHING TO DO WITH THEM”, so I matched his tone and said, “LOOK, KENNETH, I’M JUST WONDERING IT MY ORDER HAS BEEN PICKED UP ALREADY SINCE IT HAS NOW BEEN 45 MINUTES, OF IT HASN’T, I CAN PICK IT UP MYSELF”, he proceeded to ask me for the name on the order, which I relayed to him 2 times and spelled it out for him, he did recognize the order and ina softer voice, he let me know that it had been picked up already and I just hung up. Whataburger IS known for its friendly people and atmosphere, but not on this occasion, Kenneth seemed very frustrated and bothered in receiving this call, it seems like he doesn’t make a very good fit to your team. With the diet that my Doctor has me on because of my health issues, it’s not too often that I get to eat what I like, but every once in a while I like to indulge in a nice burger here and there and my choice WAS whataburger, but not anymore, I’m going to have find another place, I will never go back to this place again. Oh, by the way, I did eventually receive my order over an hour later, my patty melt was cold, the fries were half eaten and there was no seal on the drink and the ice had melted, so I didn’t drink that, shame on you whataburger and Favor delivery service.

Jericho Manlunas
Jericho Manlunas

Don’t understand why I pay for large and they give it to me halfway full. Please check y’all’s kitchen.

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Ayy Ayy

Horrible, definitely do not go there they mess up all orders I asked for 4 plain cheeseburgers and got all filled and 2 things I didn’t order everything was wrong worst experience I’ve ever had never go there again stay safe

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Beautiful Disaster

Against my better judgement I gave this location one LAST try to get it together and tonight was IT !!! There was HAIR in the Burger !!! Not one small hair but TWO long hairs at that. I'm absolutely disgusted and so done with this place. I'm not sure what nasty person was back there working WITHOUT a hairnet but you'd be fired if it were up to me !! 🤮🤮🤮 We'll never ever eat here again, I don't want the meal replaced I want my money back, obviously we can never seem to get the right food without issues so I'm done. This was so stomach turning I swear !! Maybe there should be more adult supervision and/or leadership at this store at night because the staff of school kids isn't cutting it.... obviously 🧐🤬

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Tom Mitcham

6 HCSD can come in a sit down, but the general public can't? Good for one good for all.

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Mr. Mobley

BY FAR THE WORST WHATABURGER LOCATION. Long lines along with the smallest Taquito of all Whataburgers I've been too. The "manager" that was a kid, tried to assure me it was the standard size, which was BS! I won't be back to this location!

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Chavonda Hayse

Food was poorly prepared. I came in for a Jr burger and shake. Burger was made for the garbage. I didn't even ask for the bread that was used. Poor customer service.

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F M

Large metal wire in my sandwich enough said...first time trying this chain and now the last...good thing I looked before taking the first bite...

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Kevin Miranda

I came here for the usual, Usually I get a patty melt with no onions I told the cashier to please take the onions off then what a surprise My burger had onions when I got my order they only gave me ONE napkin what am I supposed to do with that one of the employees offered sum “gas” not sure what that means also most of the drinks where out the wifi didn’t work I got diarrea the next day worst whataburger ive ever been to

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J Brown

Disgusting and dirty. My drink has floating black specks in my drink. Clearly they do not clean their soda machines at all and it’s very concerning and unacceptable.

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Matthew Haskins

It’s been raining and you have people taking orders when it’s been raining. It literally barely stopped. Management says oh yeah we let them take breaks when it rains. Don’t buy it for a minute because it just barely stopped raining and it still semi sprinkling.

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Patrick Underwood

As much as I love whataburger, I’ve never had anything like this happened. Got home to eat my food, and once I poured my fries out I found a fried ROACH OR FLY IN MY FOOD. Immediately made me sick to my stomach and everything came up. Been eating whataburger all my life and I definitely can’t see myself eating here again.

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Roxana Lee

Don't waste your time stopping by the Will Clayton and 59 location of Whataburger if you like being healthy because they have a very nasty and lazy crew obviously cannot even clean their drink fountain machines to keep the mold off or the slime out of her ice machine so gross almost made me sick I had to get a refund for me and my family and take them to the location at 4040 Little York Road and 59 so that we can get a nice clean meal it was hot fresh and great service..... I want to say thank you to the Whataburger restaurant at 4040 Little York Road for a great breakfast experience instead of the nasty location on Will Clayton parkway and eastex freeway that are lazy and do not clean the restaurant properly slime and mold were found on their fountain drink. Area and they tried to clean it but this is the result of

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Marilyn Price

Worst service in Humble! Drive thru always backed up. I go in at 10:27am ONLY for a BOB sausage. At 10:45..STILL waiting with 100 workers behind the wall bumping into each other. You'd swear I ordered 4 #3 combos. Smh.

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Amanda Villareal

This is the box my 3 piece chicken strips was served in. I had to take my food out... 3 pieces of chicken, fries and toast nothing that could of possibly gotten this box dirty. Which leaves me to believe the employee that put the food in the box was extremely careless! This is beyond unacceptable! I will not be back to the location!!

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Clara Dotson

I have lived in Houston my whole life and have eaten at Whataburger almost the entire time. I have loved them the entire time. I am so very disappointed in them right now. My last 4 or 5 visits have been horrible. The burgers were not good at all and my 7 yr old granddaughter even complained. The sandwiches were so flat you couldn't see anything except the bread. The meat patty was not even a full patty. The lettuce was white and I ask for extra pickles and got 3. For the price I might as well go to Smashburger or Culvers. I'm done.

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Shane Nichols

Every time either cold, soggy fries or something is missing in the order. The least consistent Whataburger I have ever visited. Also the employees are rude at times or act like they don’t want to be there. It shows in the quality of food and temperature of food. Do better. (Pictured my WHATASIZE fries.) fresh and massive aren’t they? Pfffft!

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Ethan Freeman

They put no effort into making a decent patty melt. It’s heartbreaking. I got like a tablespoon on onions. Still pissed about it. They’re onions… virtually free. And 1000% necessary for a joyful experience. This was so traumatizing.

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Alan Rocamontes

Service at drive thru was great, chaser very polite but, damn the cooks need to pull it together got a bacon burger no bacon like really guys come on (and no it was late like 9:30ish so no long line just me and one other car.)

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Nomi Malone

The fish was kind of okay it tastes somewhat like dish liquid. I pulled curbside pickup stall number one I did not get any condiments or anything was bought out extra gentleman if he will bring me some he ignored me and went right back into the restaurant what a jerk

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Jairus Walker

I don't understand why they offer online order and you still have to wait 25 min to get your order! This is ridiculous. I place my order at 6:45 am, get there and now it 7:20 order still not ready. Take me 10 min to get to this location. Got my order at 7:22

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Magdalena Three

Few days ago I visited my favorite Whataburger place in town for years. Unfortunately not long ago management changed. Food is inconsistent and sloppy. I walk in to line when one attendees was finishing customer's order. I waited for my turn, however she grabbed her phone and started to clean counters ignoring me. I waited for about 10 min. and line started to form behind me. She called another attendee to inform me and other customers that they closed and we need to leave. Some shift leader show up and started to asked what is the problem. I let him know that his employee as soon she saw me started to talk on her phone and I asked why she did not inform me that they closing. When I opened door to leave with out order, attendee and lead laugh at me. "is this customer service Whataburger provides now?" Can't believe. Worry now that those laughing trolls will spike my food. Missed Maria who I think kept evening shift in tact. Next Whataburger is not far. I will be visiting soon on FM 1960.

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Dorothy Bell

Cashier wasn't nice or caring at all. My Order the box had inside had grease and was a dirty box. My food didn't taste fresh. Because I start feeling sick, and lo

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Lisa Williams

I guess you can say I'm a heart learner. My last three curbside(SAD). 1. one they gave my order to the other curbside car. So when I went inside. The you lady said sorry I gave your order to the wrong car. I said ok where my order. She just looked at me. Said sorry. Like I was just going to leave without food or money. I ask is my order being remade. Manager. 2. (Curbside)My order was wrong didnt ck til I was home.3.( Curbside) The car that came after me got there order first. I went inside the young lady said I was just being your order out. You order small fries. No. Manager your order was given to the wrong car. I'm remaking it. I'm just going to drive the 10 minutes out of my way to the other one. Wish me luch

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L Daniel

I told her no tomato and no cheese. I get home and it has Cheese on it. This isn't the first time this has happened.

A
Alondra Gonzalez

Julia at the drive through has a nasty way of speaking to customers. From the moment you pull up to place an order to when you pay at the window. It’s too early to not have someone with a friendly attitude receiving customers.

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Sheryl Williams

Ordered a vanilla shake with my meal and as I discovered it started off as chocolate. I am very allergic e chocolate. If I had not removed the top this could have sent me to the ER

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Bridget C

We went through the drive thru to order. The order taker was less than kind and kept interrupting me while I was giving the order. Because of her rudeness I forgot to order a patty melt & onion rings. When we got to the window to pay I told her (Rochette G) I needed to add those items. She said while scoffing "You want to add something now?" I told her yes and what it was. She turned toward her register, rolled her eyes and with condisending tone told someone in the back "she wants to add something now". The other woman came to the window to complete the order. Whole she was completing the order Rochette G stood behind her and would look our way and back towards the kitchen rolling her eyes with a look of disgust at us. After paying she told us with annoyance in her voice that she was going to make us pull forward. Told her that was fine and thanked her Rochette G had no reason to act like that towards us. If she wouldn't have kept interrupting I would not have forgotten to order those items. Less than pleased with our visit to this location. I wouldn't recommend this location to anyone. Customer service and quality food is not up to par.

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Reem Al-zubeidi

This whata burger never fails to get my order wrong and it always tastes horrible

j
jimmy assaf

today was maybe one of the worst experiences at whataburger, the staff was very rude and didn’t want to help. I ordered a fish burger and the filet was burnt and very dry, I didn’t want to ask them to redo it so I asked for some extra tartar sauce her first response was “we don’t have any” when I asked her so there’s no tartar sauce in my sandwich she looked at me confused and went and got me some sauce. Same thing happened to my brother, he asked for extra mayo the person at the register told him we don’t have any, a few minutes later a customer who overheard my brother ask for mayo came to our table and gave him a cup of extra mayo telling him I overheard you asking for mayo and they gave it to me. In addition there were no straws nor napkins I had to ask the employees for some.

Nakinya Janell
Nakinya Janell

I honestly don’t understand the hype around Whataburger. I’ve tried this place twice now, hoping the second visit would be better. Both times were a huge disappointment. First time my order was incorrect. The second recent time the bun was hard, cracked, and old. The burger itself was dry and barely edible. Even the fries didn’t make up for it. So many people brag about how good this place is, but based on my experience, it’s just not good at all. I won’t be giving it a third try. #TRASH

Paca
Paca

Poor service, no coffee and over cooked the grilled chicken sandwich.

Michael Cabrera
Michael Cabrera

Ordered curbside and when I got there they claimed they never received the notification for my parking spot so I got cold food that was made 30min prior. They told me I could call the customer service on the app to get a refund but the number was out of service. Nothing else they could do for a $18 burger

Enrique Gaytan
Enrique Gaytan

I placed an order for four meals that was completely messed up. I called and spoke with Marcus, who was very polite and assured me they would replace the meal with no questions asked. However, when I went in today, the manager on duty had another employee tell me they wouldn’t replace my order. Instead, I was told I’d have to come back at their convenience to fix the mistake they made in the first place. That’s really disappointing, Whataburger — you can do better.

Tyler Rogers
Tyler Rogers

Food is usually good but this last time. I paid for a spicy bacon burger and got a onion burger almost no sauce and zero bacon and I paid for honey mustard and a cinnamon roll and didn't get it

CJ Smasal
CJ Smasal

There is plenty of parking here but WATCH OUT FOR THE BIG POT HOLE WHEN YOU FIRST COME INTO THE PARKING LOT. The food was good and the employees were nice and friendly. As for the reason I gave it a one star is because of the massive pothole when you try to get into the parking lot. The management told me that they have been going rounds and rounds with owner but no luck. Come on Whataburger help this franchise or corporate store out.

Uriel Alejandro
Uriel Alejandro

My online order was supposed to be ready. The Manager told me to wait on Lane B , all employees saw me . 30 minutes later!! No one helped me . In the end the order came with Hairs (I have long straight hair that doesn’t match the pictures). The manager ERICA was very rude and wasn’t even trying to help me nor bring satisfaction . She knew the order was ready and told me “you knew to wait on B” . Ok but why didn’t she go on the other window to remind me , because obviously I don’t work there and I’m not familiar. I will be reaching to corporate with all of the evidence. Very unsanitary.

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Informació sobre Whataburger

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Humble, TX 77396

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Whataburger
Toca per direccions

Destacats

💰
Econòmic
Nivell de preus
👨‍🍳
burger
Tipus de cuina

Serveis

🥞 Esmorzar
🍽️ Dinar
🍾 Sopar
Cafè
🍰 Postres
🥡 Per Emportar
🚚 Lliurament a Domicili
🍴 Menjar al Local
🚗 Recollida a la Vorera

Opcions de Menjador

🍽️ Menjar al Local
🥡 Per Emportar
🚚 Lliurament a Domicili
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Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
Open 24 hours
💰 Nivell de Preus
$
📞 Telèfon
+1 281-540-1795
🌐 Lloc Web
locations.whataburger.com

Comoditats

🅿️ Aparcament
Accessible amb Cadira de Rodes
🚻 Lavabo
💳 Targetes de Crèdit
📱 Pagaments Mòbils
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El Barri

Ubicació

Humble, TX 77396

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