McAlister's Deli
Sandwich · Katy Freeway
Sobre McAlister's Deli
En McAlister's Deli, en la Katy Freeway, te damos la bienvenida a un espacio donde la sencillez y el sabor se unen. Somos un lugar relajado donde podrás disfrutar de deliciosos sándwiches, nuestras famosas patatas rellenas al horno y, por supuesto, nuestro inigualable té dulce. Con una valoración de...
En McAlister's Deli, en la Katy Freeway, te damos la bienvenida a un espacio donde la sencillez y el sabor se unen. Somos un lugar relajado donde podrás disfrutar de deliciosos sándwiches, nuestras famosas patatas rellenas al horno y, por supuesto, nuestro inigualable té dulce. Con una valoración de 4.2 estrellas, te invitamos a descubrir por qué somos el lugar perfecto para una comida deliciosa y sin complicaciones.
Què diuen els clients de McAlister's Deli
McAlister's Deli on Katy Freeway receives mixed reviews. Many customers praise the fast, friendly service, fresh food, and positive environment. The Club sandwich, lemonade, and sweet tea are frequently mentioned as favorites. Negative reviews cite issues with food quality, portion sizes, and slow service.
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Tip: The staff is amazing and hardworking, making it a great place to take a break.
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Opinions de McAlister's Deli Katy Freeway
First time getting food here and it did not disappoint. My sandwich was fresh and the server was nice. The only thing I would say needs tweaking, is the tortilla soup. It was a little too thick. I'm use to this soup being more thinner, like a broth. Other than that, I will be back! Thank you!
The staff at this location is very amazing and hardworking The food is delicious and I enjoy taking my breaks at this location due to the positive environment
Five star for fast food means that it has great taste, service was great, and the place was clean! Everything seems relatively healthy for fast food. My favorite is the roast beef with au jus dip.
I have always loved this place, best Club sandwich. Today, I placed an order through the app, to be picked up at 12, but I had forgotten I had a dental appt at 12:30 and didn't have time to come by to pick up. Finally, I picked it up at around 2:30 p.m. The manager was worried the sandwich was no longer fresh, so she offered to make me a fresh one, with a big smile too. No attitude, super friendly And the other 2 ladies at the counter, were also awesome. Def lifelong customer. Thank you!
I decided to try this place after passing it for months. Upon walking in, the decor is very charming with a great vibe. I was clueless as to which sandwich to try because the selection is massive but I landed on a special that they offer which is a 2 for $10 deal. It consist of a half of a sandwich and your choice of soup, salad or spud. I got the pastrami that comes with Swiss cheese on marbled rye bread with a pickle on the side. The sandwich was delicious, the bread was so soft!!!! I got a bowl of chicken tortilla soup, it had the right amount of spice, it was creamy and had a ton of flavor. Kristina who took my order was really sweet and helped me with my question on the tortilla soup by allowing me to taste it before I purchased! Great customer service 😊 I will be going back!
Great place for a sandwich. The staff was friendly and helpful. We sat outside and enjoyed the beautiful weather. The servings were plenty big enough and over all a good value. I do feel like they could use a hint more flavoring but over all great sandwiches! Something on the lighter side and different!
Stopped in last night around 7 pm. Not busy. The young man at the counter was so lethargic and so uninviting that we wondered why we were there. I asked about a nutritional menu and he said there wasn’t one, but I found it online after I had ordered. My sandwich was not made as ordered, so I had to ask for mayonnaise. He seemed perturbed. Because it was cold inside, we ended up eating outside. When I had to go back inside for the mayonnaise, and later to leave our dishes, the smell of bleach was overwhelming. Half the restaurant had been roped off for cleaning. Would not suggest going late in the evening as the smell of bleach with food was disgusting. There We’re also numerous un-bussed tables. I expect better at McAllister‘s.
Service was not where it should be, especially when I pay $13 for a salad. Salad was probably one of he worst ones I’ve had. Wayyyy too much Cesar on my salad. Could not finish it, very disappointing
Was disappointed with the pickle and all they did was take it away after they saw me taking a picture.
This McAllister store lost a sale due to Luis the manager. He refused to sell fresh items. Then we told them that we did not want them. Then he said he’s the manager. Luis lost this store a sale that could’ve been30.00 to 40.00.
I was next in line to order when a staff member told me, and the line behind me, that they are not taking any more orders until they catch up… they were busy, but not taking orders is something no fast food business should ever do. Being busy is a good problem to have and a goal for a business, but this place was being managed by someone who doesn’t understand that.
Food is decent if you get to order. Being the 3rd person in line already waiting to order the line was told they couldn't take any more orders as they are backed up on online orders and unable to assist till the kitchen catches up. Couldn't provide a time on when they'll resume taking care of customers who walked in. Waste of time and gas going to this location unless its extremely slow and even then service is mediocre at best. Pretty sure if you're working food industry that long hair must be in a net and the kitchen staff didn't have any. Also looked like any orders that were taken back or wrong they were reusing them vs tossing them. Understand if it was a mistake by why take back soup and watch the kitchen staff put it on the other plate.
Hey I walked in and stood at the counter on a not so busy lunch time. I was the only person at the counter while three employees neither greeted me or ask if anyone assisted me past by. So after some time, I left. I had McAllisters before and previous employees have behaved appropriately in the past. Not so sure if this place will be part of my lunch stop anymore.
I usually love McAlister’s Deli but this location is not very good. I received this today with my order🤢 Now I did call and will be given a refund due to this but this is not the only time I have had a problem with this location. There have been a few different times when I have ordered from here and my food was wrong or what not and getting them to fix it is usually a huge deal. Whoever they have in the kitchen is horrible and does not like to correct their mistakes. I won’t be going back to this location after this.
Such a waste of time and money. The chili was great but that sandwich appearance was horrible it looked dry and left over!! I was such a lover of McAlister's but this has changed my thoughts! And then to add salt to the horrible meal I did the survey and I asked that someone contact me about my experience!!! And I'm still waiting for the call!!
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21768 Katy Fwy Suite 100, Katy, TX 77449
Katy Freeway, TX 77449
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