Previously never been to a sonic drive in but, damn. It set the bar pretty high! The sauce on the cheeseburger literally forced me to order another one. The fries - are the best out of all the fast food chains i have been to. The slushies, welp, tasted amazing considering the hot weather. Cosmetically could be improved, but still an amazing place. Definitely will come back.

They are faster than all the other Sonics I'm Mansfield and their food is better.... which tells me that they actually clean their fryers....which means the other Sonics either don't do a very good job cleaning theirs or they just dont... gross. This Sonic is the best!

It's a 5 star Sonic. 10 years and I have not had a problem here. Always fast reliable service at this location. This location has a few outdoor tables, stalls for parking to eat and a drive thru. Occasionally it gets busy. At times It can be faster to use the stalls vs the drive thru depending on which is less congested. Also the Sonic parking lot is accessible from the Dollar General/ Utopia Fitness parking lot.

I always love this location and just want to give a shout out to Presley! He always exceeds my expectations and has a level of customer service skills you don’t really find anymore. He goes above and beyond to provide exceptional service each and every visit!

I've been to plenty Sonic restaurants in my life. I was impressed that my food came out hot and fresh. Usually it's hit or miss. They brought back Chicken fried steak sandwich.

I’ve never been to sonic and I am amazed that there’s so may options to choose from. I came in search of dinner and ordered burgers, fries, and their signature drinks I even tried their new buffalo bites that were recommended to me by the lady taking my order. Everything was fresh and deliciously made. I watched the food runners go in and out delivering people’s food at a great speed. I will be returning soon and have my husband try their delicious buffalo bites. Good job to the hardworking ladies at this location.

We've been to a few and this place is now our #1 Sonic won't go to any other. Very nice. They triple checked our order. They were fast. Best service. Food tastes even better 😃

Visiting from another city. Lady taking the order was super nice, all 5 orders were correct, & the wait was not long.

Good food. Service by young people who are most often very friendly and welcoming. Since COVID, we have mostly ordered on-line & do "stall (aka: curbside) pickup. They have daily specials and if you order certain items on-line, you get happy hour pricing all day long. Some Sonic stores have playground areas for kids (really nice one in Tyler, TX). Sonic onion rings are in the top 5 best country-wide!

Easy going. Can be a bit of a wait in the drive-thru in the afternoons, but that's to be expected. This sonic is a lot safer to get to than the one across from Mansfield High School and you are less likely to sit waiting to enter into dangerous traffic in the afternoon.

Best chili cheese hot dogs. The combos are great idea. Cheese tater tots are great ideas. Hamburgers are great also.

The staff was incredibly friendly. Food was great.

Mrs Duke

Camden is an asset to this location!! She's always compassionate about her job, friendly with the customers, patient! She needs to be promoted! Professional young lady! I don't frequent here often, but when I do, she's always the same!

Josephine Sinclair

Oh, my stars, I do pop into that Sonic quite often. I've gotten quite hooked on those smashers they make! There's a dear young lady who's always there, and she's just the sweetest thing you’d ever see. Her manners are just impeccable. In all my times going, they've only goofed once, can you believe it? But she apologize profusely and when she brought the burger back (and it was ever so tasty!), she gave me two coupons and wished me a good night. Seems like she's always holding down the fort by herself, but she handles everything like a pro! That Destiny is a real gem, making every trip a delight.

Erika “I AM ME” Estes

What has been my greatest and friendiest experience living in Mansfield,Texas are my weekly visits to Sonic😁 Kamdyn customer service and remember my name, alone with my same order is phenomenal ‼️ The world🌎 needs a little more kindness in their life like Kamdyn❤️ Employee of the year 🏆⭐️⭐️⭐️⭐️⭐️

A J

Absolute BEST Sonic we have ever been to! I don’t know where you find the employees that work here, but you are BLESSED, because they are so delightful and they do their job SO well. We are moving down the street from this location and that makes it even more convenient, because the food is always spot on PEFECT and served with a smile!

Ardyn White

My experience normally varies, but I figured I'd give the burger another shot. Idk what Jose put in that, but that smacked. Good job, Jose. Make sure to tip these guys; they always seem super stressed, but still incredibly sweet.

Tammy Meddock

I just at want y’all to know that Cheyenne the manager at the Mansfield’s store on 157 and 1187 is awesome. I had a little hiccup with my order and she didn’t hesitate to make it perfect. I order big Orders’s of ice tea also. I used to ordered it From another place but their tea would sometimes times be sour. Cheyenne assured me yours never would be. So far it’s always been fresh and taste great. She seems like me a great manager. I used to run a very large business so I know how hectic and hard things can can be. Especially with people having ridiculous expectations. I’m glad yall are up and running again. Thank you Miss Cheyenne!!!

Michelle Stanley

Great new look fast friendly service love the music

+1

Paul Herod

We stopped quick for food and drinks , only to have the manager tell us they were closed for remodeling. My wife is addicted to Sonic and was almost crushed by the news . Before she could get out a whimper the manager spoke up and said that he would like to test his employees and that we should order what ever we want and to not worry about paying . Man you should of seen the look of happiness and content wash over her face .as for me you know the saying happy wife happy life .so thank you sonic for helping with a great day

B Welsh

Ordered from the Sonic app and when we arrived they were bringing it out to the vehicle within one minute. I'd say that's great customer service and the car hop she was very nice and polite. The poor girl even came back to us with someone else's drinks and we had a good laugh so great service and a sense of humor. I had a Reece's Blast the only thing is not enough Reece's but was still delicious.

jules p

Quick service. Stopped here on our way home. Needed a drink. And they tasted good. Slushy was just right. Diet Dr. Pepper was very good. Employee had a nice smile on her face as she delivered the drinks to our car. Location looked clean. Almost last stop as you head to Lubbock or if you head to Abilene. So that is helpful.

Drive thru is a bit slow most of the time, staff during lunch hours are usually on top of things though. Food is good.

Got my order wrong, even though I ordered on the app.

When made correctly and fresh you can't go wrong with sonic, unfortunately this location can be a hit or miss but it's worth the gamble if you have cravings for their fast food.

It was good. I love their chili cheese dogs. I ordered a large cherry limeade but when I got to work it was a strawberry limeade. 🤔🤷🏻‍♀️

Closest fast food to me. We take advantage of there specials. I can't eat their fries, rings, or tots. Upsets my stomach. Unsure if they filter or change oil the way they should. Have no issue other places. I do like the things I buy though and am a regular for happy hour.

Took the pup to the “dog park “ and decided to grab Sonic after because we were starving! It was fresh & hot, the onion rings were delicious not fried to hard or burnt! The chili cheese coney & corn dogs were on point! I should have gotten the cherry limeade instead of the grape slush , this was my only error 😜!

Kind of a go to spot for me when my kids need a car ride to go to sleep. I love their single cheeseburger with mayo and ketchup.

I was craving their ice, so I went to buy a bag. This sonic is clean, people are polite, and for the most part, the food orders don't always match what you order so pull over before you leave to make sure it's in the bag and it's the way you ordered it.

I arrived. Right after school let out for Summer vacation, and I expected a long wait. To my surprise I was able to order and get my food in less than 10 minutes. It was good and inexpensive and I also ordered a small slush to go. The carhops were nice and friendly and gave me a nice experience in a new place to me. Go see them I'm sure you will find something you like.

Update: Our Heath Blasts weren't blended at all, the candy was just thrown on the top of the ice cream. The onion rings and fries were greasy and the burgers were soggy. We paid over $53 for two large Blasts and three double burger meals - upsized. Likely could've saved 30% to 40% if we'd only had the burgers and Blasts. Staff were Ok, but difficult to understand and were clearly rushed although the site wasn't super busy even though it was still evening rush hour (on Monday). Original: We enjoyed the hotdogs and drinks. Fast and friendly service, no complaints on that. The ice cream and dairy products appeared a bit small as did the hamburgers. So Sonic isn't one of our favorite fast food places for the price - unless they have a special on which does happen on certain days or times of most months.

Jamie Yarborough

The food is usually on point but the service is super slow if you park in a stall.

jenniedafoodie

I really thought I wrote a review for this and well, I know it’s late. I tried some items in the pickle menu and it was pretty good. I didn’t order the slush since it seemed a little much for me. I got their pickle seasoned fries and it was pretty good. 6.5/10. I then got the double pickle smashed burger and it was yummy, 9/10. I really enjoyed it and the flavors of the pickles and crisp were the perfect balance. If they kept that burger on the menu, I definitely would come back to eat it again.

Trying the $1.99 menu

Very disappointed on today's visit the #22 stall card machine was out so I picked another stall pushed the button and literally watched the lady look at me she clearly saw me and chose to ignore my call button I just wanted a sweet tea and so I waited for about 3 more minutes still nothing Michelle and tanya werent there today or this would've never happened. I didnt deserve that

First I should say , I've never been big on Sonic's menu items. They use very subpar products. This location is very unappetizing, food brought out just looks bad. It taste terrible. I wouldn't feed it to a cat.

Staff is nice, food is decent, yet it's a great place to be with friends. Sadly service is quite slow, sometimes takes up 30 minutes just to bring out drinks.

Slow service due to young staff...

I thought service at most Sonic's were pretty fast. However at this particular Sonic it took them almost 30 minutes to get us four drinks. We can order food

Do not order "pickle season" fries or tots, it's a rip off. They literally just put a pinch of dryed dill after it's cooked and it adds nothing to the flavor.

If you order mozzarella sticks, they’ll forget the marinara every time. Today, 10 minutes for a drink and some cheese sticks.

There's one particular Hispanic lady there that acts like either she's always moody or just doesn't want to be there because of the way she talks to me each and every time or It could be just me that she doesn't like but other than that she needs to change the way she speaks to people

They didn't give change back after giving them money. I was owed 20 cents.

So bad and terrible speed and accuracy. Waiting for the copy and paste from management about going to their separate site to complain Wait for it...

Food is decent and the service is decent 👍 Only reason I didn't give 5 stars is due to the fact they do not yet have Apple Pay or Google Pay. It's now 2024 and even the Dairy Queen down the street that's been open since 1948 has Apple/Google Pay. I will change this to a 5 star review once they upgrade. I will also LOWER this rating 1 Star each year until they Upgrade their payment system. 3 Stars as of 2024. ⭐⭐⭐

3 stars isn't bad. It gets the job done if you're in the mood for some quick food without getting out of your car. Staff is great but the food itself is what you'll get for the price. The supersonic breakfast burrito is definitely my go-to: it's filling, is well-priced, and the melted cheese works wonders with picante.

Leta York

This location has recently been renovated. Super cute and fresh, clean look. Staff and food are always fine, drinks are amazing!

Richard Crowsong

Perpetually overwhelmed. First 3 times I went they got order wrong. You have to triple check your instructions. Slow and seemingly understaffed.

Got mozzarella sticks to take back to my office. They didn't give me any marinara. Dry mozz, not so good.

The guys working here are friendly, but have experienced 2 young ladies who couldn’t be more rude if they tried. If you can’t even be mildly polite, maybe don’t work the drive thru.

I had to wait about 30 minutes for my food and drinks. Then when my items arrived all of my drinks were wrong. When I informed them they had two separate people to come out ask to see my receipt and took and additional 15 minutes to bring them out.

This specific Sonic has consistently shown unbelievable rude service. Other Sonics are perfectly fine. One time the manager cursed about me the moment the drive-thru window was closed (unknown to her they can still be heard while the drive-thru window is closed). They should probably re-staff this store. They eat pizza and other foods in the kitchen where the food is made which makes me cringe.

Girl at the drive through was on her ear bud talking to her friend the whole time. I asked if I could add a drink and she said no she can’t add on at the window I would have drive back around. Very u professional the whole Time.

I am so disappointed in my order today at drive through. Like others when you are on your way to work you don’t have time to take it back. I ordered (2) sausage croissant and I breakfast burrito. My croissant sandwich was burned from the bread to the sausage, to the over cooked egg!! I could NOT eat it at all. I will take some blame because I should have looked at my order. But this will not happen again. The ONLY reason you got a 2star is because the young lady on the window was so nice.

No good. Played on their phone. Waited 20 min for someone to come to the area to order food. Then we just decided to go through the drive-thru. Forgot to give fries too. Burger do not taste great. Mess up with burger too.

Ordered and paid online. Checked in when I went to pick up my order and they said it would be right out. 30 minutes later I checked to see if my order was ready and they said again it would be right out. I saw employees wondering around having a hard time not knowing whose orders were whose. People yelling at them that it was their order etc. They went to 3 cars before I was able to get their attention that it was my order they had. One of the things I ordered was the chili Frito cheese wrap and the Fritos were soggy because it took them so long to bring it out. Worse service ever!

This was my last and final time visiting sonics last time I was here I ordered onion rings and they tasted like cinnamon or French toast they were horrible. Tonight I decided to give them another try. I ordered a medium fry that totaled out to be $3.13 mind you it's the size fit for a toddler I could only imagine what the small looks like. Not to mention they weren't fresh they taste dry and borderline cold as if they been sitting under the light.

Artavia Mishaw

Mixed feeling here because I found a hair in my food but the service was great. The replacement had a piece of black lint in my food but I didn't even want to bother them about that. Great service but we have to work on cleanliness :/

Ordered three times all three times order was incorrect I’m out $6 more than I was suppose to spend and one drink less. Left it at that scared to push the red button again might be out more money and less food smh. What a nightmare

So slow, no greetings or thank you. Rude

Waited 30 minutes for a online order and never received it

Stopped in at the Sonic to grab some drinks. I was very unpleased, Alyssa the manager she's very rude has no customer service skills and doesn't know how to handle a situation.

Very disappointed I went and ordered lunch for my daughter i waited for about ten minutes (thinking that they were busy and it was taking this long) but then I realized they brought someone else’s order that got there after me i went and asked for my ordered it turned out they didn’t even have a ticket with my order. The employee that took my order never submitted, Needless to say i left i was done with them. It will be a while before I decide going back there.

Nope.. lady took my order at 2p.m. and tried to say it was not happy hour yet.. happy hour 2-4pm.. after i had waited it out for 10 mins before i even put my order in... nope.. put my vehicle in reverse and headed to my regular sonic.. did not appreciate the girls attitude.. Will not be back to this location

They forgot about our order and their was literally on three cheesecake pieces on the top of my strawberry cheesecake blast and no pieces in the middle even though I asked for extra.

Can't even make a strawberry limeade!?!? Basically got handed a cup of sprite- there was no lime and no strawberries. I can't bring you my business anymore. I usually only come to Sonic for drinks but this location definitely not cabable. Don't be fooled

Food sucked. Very disorganized. Had to wait over 10 minutes just for them to bring us some ketchup because none was included with our order.

The employees are very rude and will snap at your for asking them to repeat what they said given their speakers are very quiet. Food was mediocre if that and they complained when I ordered a shake. Terrible customer service. Will not recommend Mansfield locations

I came to thru drive-thru area this morning @ 7:30 am or so. Wanted a toaster sandwich& fries 😝 My sandwich was nasty tasting, & the 🍟 fries tasted like they needed to change the fryer grease! Will not be coming back here so I don't waste money on bad food! Only thing that was right was the Dr. Pepper drink!

Just sat in the drive thru for forever watching everyone in front of me get their stuff and leave and eventually there was no one left and yet still no one came onto the speaker to take my order and the cars behind me were just lining up. I just wanted something to drink 🙃 ended up leaving and going all the way across town to the other sonic because it was obvious no one was coming to take my order. Thanks y’all.

There is a manager that works there who apparently the owners kid! This guy thinks it is okay to talk down to staff and yell at them. Instead of helping them he is being a complete jerk to employees who are there to work. The rest of the staff is very friendly and helpful.

If i could give a zero star i would the service is extra slow waited 15 min for a corny dog They couldnt even use the side service door trash service with full staff

So I come here atleast 2 times a week I noticed the staff change you guys are lazy and incompetent 4 times in a row now my food has either had hair on it been prepared wrong or I got the wrong order all out it’s ridiculous get it together cause I’m sick of it

What happened?!? I used to order ahead through the app - don't do it! Earlier this week i got a garbled message after waiting 10 minutes.... then order canceled. Then, today i waited 20 minutes while others came and go.... for a diet dr pepper! When i check, they say its on its way.....10 minutes go by. Stay away from this sonic, I know I am.

I notice all the other reviews and wonder how they are so good. They always mess up my orders. I'll just stick to going to the Rendon location. I don't know why I went back they didn't get it right this time either. No time to even turn around and fix it because the wait is too long.

I go to this sonic every Thursday for diner. Every Friday and Saturday for breakfast. Thursday I waited in the drive- thru for 25 minutes. This Saturday my mom waited 25 minutes in the bay for a Tea. I called the manager Dora to see if something was going on. Because this is unusual. Always have good service with them. Her response was No she didn't wait that long. My mom and I had left the house at the same time. I went to McDonald's got breakfast for my sister for the week. My mom had gone straight to sonic for Tea. She was sitting in the bay when I got there and I went thru the drive thru. I got mine and out by the time my mom got her Tea. The point is this so called manager is rude number 1. 2. I was just trying to talk to this manager about the wait time and she didn't want to hear about it. When you have to wait 25 minutes for a glass of Tea there is a problem. Owners look into this SONIC before they start losing business. Over a rude manager that doesn't have management skills.

Order burger with bacon and did not get it, so I called nicely and brought it to their attention and was not offered my money back or something else....not good business. I have to be honest and say that the food was good but need something to be done about future problems and how to solve them.

When I received my breakfast burrito, the eggs were so dry.

This location is very unprofessional and slow. I set at the drive-thru for over 10 minutes and no one came to me. I pulled up and they had an attitude. I believe that my situation was racially motivated and I am very disappointed. I will contact the corporate office of Sonic regarding this situation.

I understand that you close at 11pm, but you shouldn't turn down customers at 10:54pm. That's just not good customer service.

This place cant even answer the drive through. Not even that busy. Last time i went to the stall the employee cutt me off and didnt even bring out the right order.

The associate taking the orded was nice and accurate. However while waiting for our food at the window another associate sat on the table counting money. The wait was not very long but our order wasnt completed. When we arrived home and noticed, we called and the allowed us to get what was missing. When we returned we thanked the associate at the window and without saying anything she closed the window and walked away.

Service was good. Got the order wrong. Worst burger I've ever had. I will never go there again. Meat did not taste like beef. It was gross! Whataburger all the way! The tea was good.

Usually gets the order right. But here lately we put in a mobile order for food, then order through the stall for a bag of ice. I ask that they bring it out all at once so the ice doesnt start to melt in my car (no ac). They still bring the ice first. I ask the lady on the mic to take it back but she gets rude and says order the ice after the food....which is what I did. Just dumb

This Sonic has pretty much turned me off to all sonics now. Horrible service, worse at listening, and trash at re-making the last bad order good. TODAY 6/9/2025 go through the drive thru ask for a cherry ocean water(rte 44 size)no cherry EVEN AFTER I ASKED FOR XTRA. Ordered the double sonic burger MEAL w tater tots large size. Route 44 messed up ocean water, and a med tot, don't worry though you will be charged for large! Call up there immediately put on hold n just sat for noone to ever come back n answer. SMH... I've NEVER been able to get a cherry ocean water from this Sonic, n very rarely do they make our orders even close to right! I've hit my last straw with them n Sonic just in general now. They want more than min wage to work, BUT CANT EVEN MAKE A FOOD ORDER correct? I say close them all n hire jr high kids THAT LISTEN, N CAN READ!

I went to buy today through the window, and they almost forgot to give me all my order, I got home and to eat with my family and they gave me an order that I did not ask for. im disappointed , i have eating in sonic for 5 years and this never happend.

5/28/25, 7:39PM. Advice to whoever owns this location, fire whoever the lady is that was taking orders in the drive thru. Simply tried to place an order and the response was an extremely rude “what”. Couldn’t pay me to visit this location again if this is the level of customer service.

Sat here for 15 mins for 4 drinks that I pre-ordered only to watch people that ordered after me leave. Absolutely ridiculous

I ordered two drinks and fries believing it was happy hour (my iPhone showed 2:01). I wait in line for 7-8 minutes and get up to the window and the cashier said it was full price. I replied that it was happy hour. She showed me the receipt and it said 1:59. We went back and forth about the time. The manager came over and I said, since I believe that it was 2:00 when I got here and since your receipt shows I was mere seconds early, isn’t there any grace to get the half price drinks? She replied no. I was dumbfounded. I asked if I could order the drinks there, she said I would have to go back in line. I asked why she couldn’t show grace and she said it’s corporate policy. I called corporate and they told me there is no such policy. So, a manager lied to my face.

Have had multiple issues in the past with food, service, and cleanliness outside this sonic. Tonight we place a mobile order here on accident, I tried to call the store to fix it and called 3 times only to get hung up on each time and never actually get to talk to a person. Absolutely awful and I hate that it’s the one sonic closest to my work and house.

I have given this Sonic chance after chance but nothing changes. Expect to spend 15-30 minutes for anything you order. Today was 15 minutes for 2 drinks and there was only one car ahead of me. Last time I went my wife had to go to the door and get our order after 30 minutes and the order was wrong. Horrible service and I am sure minimal management.

At 9:10pm on 6/13/23. I had the rudest service I have ever head at a drive thru. The young ladies couldn’t hear us, after asking our order then started yelling cause we were ordering. We decided not eat at the sonic cause if the attitudes reflect service the food probably isn’t very good. As we were leaving the young lady in the pink gave us a rude gesture as we left.

If your employee doesn't want to work fire them. I'd rather drive up and see you closed due to lack of staff than dealing with an employee who doesn't want to warm up 2 corn dogs. I shouldn't have to reheat my food.

If I could leave this place with 0 stars I would my food was cold and that girl that was working the mic was so rushy and even after I told her to give me a second not even 5 second later she asked if that was my order yall need to train your high schoolers better or get better staff

Horrible horrible horrible. Ordered 3 things and all 3 were wrong. Got the bacon cheeseburger without the bacon. The chili cheese dog, was hard and dry as if it was reccoked a few times. And french toast sticks without the syrup. Who gives french toast without syrup? And the soda is flat no gas what so ever. Truly disappointed!

Got the but 1 get 1 burger via urber eats ended up paying $28 with everything Sucky part is never got the burger. Uber refunded 8 for the burger. What I have now is an expensive $19 drink. Do better!

If I could give 0 stars I would.. my receipt is for reference. The customer service at this store is absolutely terrible from the regular store workers up to the store manager Edwin. Absolutely horrible and have no regard for making customers feel satisfied or happy. I am actually disgusted with how they treated me as a paying customer over 1-2 extra marinara sauce that I had ordered online through the app with my medium mozzarella sticks.. on the app it shows no charge for any extra sauces, so why would they NOT honor that when it clearly shows NO CHARGE? I had to speak with an employee and he told me they charge now and have for months.. mind you, I have been multiple times to this location and never had an issue with my mobile order regarding my extra marinara sauces with my food. I then asked for the manager on duty (Edwin) and he once again told me that they charge for extra sauces and he refused to give me 1 extra sauce for 6 mozzarella sticks. He was rude, unprofessional and disrespectful to me voicing this. He had a major attitude when explaining this to me because I was frustrated about this. I am 8 1/2 months pregnant and all I wanted was 1 extra sauce. It’s just ridiculous. I informed him “you’d rather have an unhappy customer and have an absolutely bad review over 1 marinara sauce?” He said he can’t do anything about it and refused to make it right. What type of customer service is this? And what is their expectation as a company to provide customer service for paying customers? It’s just ridiculous honestly. I walked away after telling him I would be leaving a review, survey and complaining and he could’ve cared less. These people need to be re-trained, and honestly let go for the lack of respect they have to provide exceptional customer service. Its really not that hard. Especially over 1 sauce or how you even speak to paying customers. Not sure who the owner is but they definitely need to do something about this location and the employees! Edwin for sure needs to be fired because he not a good manager and does not deserve that title with the lack of care and customer service he lacks!

If I could give a zero I would. The eggs on my sandwich appears days old. Black speckles on egg indicates food was cooked on a dirty grill and the edges were dry and rubbery. After arriving home I called to report this issue and was offered to remake my meal. I believe first impressions are everything. I would not trust eating anything from this establishment.

I ordered drinks thru the app half price drinks. As I waited my name disappeared from the screen like I received my drinks . I ask on the speaker that I was waiting for my drinks because my name had disappeared from the screen. The young lady came out and ask what’s going on. I let her know I haven’t received my three drinks. So she went to go check and finally brought them to me. The whole time they were made and just left on the counter. I seem to always have this problem every time I go to this Sonic. They don’t like app orders. They can’t handle them. I only gave one star cause I had no choice.

Possibly the worst sonic in the metroplex. I can’t believe I actually waited for 35 minutes , but I wanted to see what the excuse was or what would have been offered for the inconvenience. And NOTHING. Mansfield is pretty well-known for its people but this place needs some re-camping… new ownership. Something. Completely ridiculous.

I stop by often for drinks. Just this morning, (Monday, 1/27/25) my drinks came out and the lids smelled like perfume. The workers need to be more careful when applying their perfume. Or maybe they just put on too much perfume and it rubs off on the lids. This isn't sanitary.

Tots were dripping in oil and they were so hard

Do not buy the new philly cheesesteak. It looks like they use cheesewiz for the cheese. I like cheesewiz but not this. It has a weird taste. The actually mean does not look anything like the picture. For my order, the meat was sparse. Again, I don't know if this was a budget cut or intentional. Overall, this has got to be the worse philly cheesesteak ever.

Long wait and not due to being busy, that part I understand but at window food ready but delivery and drinks took for ever.

Lexi M

The lady at the drive thru on 12-20-2025 at 1:51pm needs to not be put on the drive thru if she is going to be rude and have absolutely no customer service skills. After realizing we had made a mistake on a reward for a free drink we had asked to change it and she continued to say “well that is what you paid for” when we didn’t pay for anything it was a reward for a free drink and we had made a mistake and wanted to fix it. After that interaction she became rude with her facial expression and tone of voice. When I realized that we had the wrong order and gave her the bag back she rolled her eyes and didn’t say sorry it’s literally not our fault that you couldn’t give us the right order.

Espana

Several bad experiences. A young girl asked the mobile order name and I told her and she said they don't have it and I must have order somewhere else. I showed her my order and that I did not order somewhere else. She proceeded to arguing with me and a lady in the background said order for said name and I said yes. The young girl stared at me and I said so do you or do you not have it? She just stared at me and the other girl ended up having to stop what she was doing to bring it to that young girl doing nothing but staring at me. Smh. Pure laziness. Another incident was waiting over 30 minutes AFTER ordering through the mobile app for ONE kids burrito Jr. Another incident was my son couldn't even eat his burrito because it was dripping in grease. It was disgusting.

Cassandra Yettke

It is unbelievable! 2 times in a row. I order this specialty drink from this location and both times it is not filled up to the top AND the special Boba bubbles are literally not even noticeable. Other locations loooooad it up! Won't come back here. No one cares.

Emily Lynne

Ordered a dp with sweet cream and a coke zero. The coke zero was completely full but the dp was only half full. I was puzzled when the blonde girl handed me my cups because one felt really light and before I said anything, she frustratedly said "have a good night". Really really angry my drink is half full.

Earl Pearl

If you want to deal with incompetent high school clowns and a few days of food poisoning this is the Dump to come grab lunch. I came through drive through, asked for coney meal no cheez and as you can see from the receipt this dumb C$&t still adds an order of cheese fries. I told cashier no cheez I am allergic so he sends them back. I got the order of an under cooked dog and runny chili all over the dog and the fries. So naturally for being charged $10 I still attempted to eat which is Huge mistake. Avoid this Dump at all costs or suffer like I am 🤮🤮🤮