Jimmy John's

Danielle Potter

Jimmy John’s is always a reliable go-to when I want something fresh, quick, and tasty. The sandwiches are consistently delicious, made with quality ingredients, and served freaky fast just like they promise. The bread is soft and fresh, the veggies are crisp, and the meats are flavorful. I especially appreciate how friendly and efficient the staff are — they make the whole experience smooth and enjoyable every time. Whether grabbing lunch on the go or ordering for the family, this location has never let me down. Everything is well put together, and the service is just as impressive as the food. The only downside to this location is that the parking lot is small and traffic is always heavy at this intersection, which can make getting in and out a bit tricky.

Crystal Frye

Always fast, friendly, and delicious! Very clean store. I am not the biggest fan of the parking lot just cuz its kind of a pain to navigate back on to. Main rd. But restaurant and food were perfect!

I cannot say enough good things about the people who work at this place! I ordered a sandwich to be delivered to my work. Unfortunately the order got lost due to technical issues with their system. When I called they were so kind, apologized, got my sandwich to me right away and even put a sweet note on my sandwich and gave me a free cookie! Amazing! 😻

I didn't get his name but I must rave about the gentleman who helped someone with significant allergies order a meal today. We went through the allergen menu together and he was very kind and patient!!! He made my day!!! <3

Excellent service, no fuss just made our food fast as heck. The subs were great, I had the Italian Night Club and it was fantastic. Just enough to fill and ingredients were fresh. This is our second time here and we will be back. Thanks again and your staff deserves raises and praise for their professionalism.

This is the best, friendliest, and cleanest Jimmy John's I've ever been to. They make everything to perfection, exactly how you order it. They are so nice, so friendly, and so professional. The quality of the sandwiches is so good, and they are large, filled size sandwiches. Everything was perfect.

Placed an order the day before, only to realize I double booked myself.. Miss Sarah and Tyler came through in the clutch and offered to put it together right away, which was a huge help! If you’re looking for a tasty sandwich and great service in Marysville, look no further! Thank you Team, the nurses you served are grateful💚🙏🏽

Emma was nice and sweet. Helped me pick the right sandwich for me ! She’s always so kind, will come back again! Def give her a raise !!!

I had the best experience there today, great personalities and just overall fun vibes made it a great experience. I didn’t catch her name but the girl that randomly meowed is my new favorite person

ruby blossom

Emma was nice and sweet. Helped me pick the right sandwich for me ! She’s always so kind, will come back again! Def give her a raise !!!

Cassie Ford

I had the best experience there today, great personalities and just overall fun vibes made it a great experience. I didn’t catch her name but the girl that randomly meowed is my new favorite person

Christopher Rubio

Placed an order the day before, only to realize I double booked myself.. Miss Sarah and Tyler came through in the clutch and offered to put it together right away, which was a huge help! If you’re looking for a tasty sandwich and great service in Marysville, look no further! Thank you Team, the nurses you served are grateful💚🙏🏽

Jessica Barber

I didn't get his name but I must rave about the gentleman who helped someone with significant allergies order a meal today. We went through the allergen menu together and he was very kind and patient!!! He made my day!!! <3

Amy SAUNDERS

I cannot say enough good things about the people who work at this place! I ordered a sandwich to be delivered to my work. Unfortunately the order got lost due to technical issues with their system. When I called they were so kind, apologized, got my sandwich to me right away and even put a sweet note on my sandwich and gave me a free cookie! Amazing! 😻

PugLife

Excellent service, no fuss just made our food fast as heck. The subs were great, I had the Italian Night Club and it was fantastic. Just enough to fill and ingredients were fresh. This is our second time here and we will be back. Thanks again and your staff deserves raises and praise for their professionalism.

Scott Collins

I get the veggie sub and add onions and mustard. I enjoy it thoroughly. The bread is great. I often buy their day old bread (50¢ each) to take home. The veggies were fresh. I have never been disappointed with the service here. I have never had to wait more then 2 or 3 minutes for my food. I have and do suggest this place to others.

Have usually had a good experience and they are super fast. I am .02 miles outside the delivery area of this JJ and it is a little sucky because it only takes me 4 min to get there, I have timed it. I also have had an employee dump a large soda all over me there, that was not fun. I don't expect anything but a laughing sorry didn't exactly please me either. Otherwise they are fast, freaky fast haha.

Great food and good service. But, I wish they delivered a little further out, and I can't leave a tip when I checkout online, even though there is a place it says to leave a tip, but when I click on it, it just brings me back to edit my credit card info. It's frustrating because I have to try and scrounge up cash before I go pick the food up, they definitely deserve tips. I wish whoever does their site would fix it. I have told the employees about it multiple times, but I don't know if there is someone they can tell to have it fixed.

I was greeted as I walked in the door, and didn't have to wait for the pretty gal behind the counter to take my order. The food was adequate. The 🍞 was plain, with very little flavor in the sandwich. JIMMYS JOHNS!!!! Plus, they have no meatball subs... what gives. Lots of interesting signage inside.

Alan Elmgren

I was greeted as I walked in the door, and didn't have to wait for the pretty gal behind the counter to take my order. The food was adequate. The 🍞 was plain, with very little flavor in the sandwich. JIMMYS JOHNS!!!! Plus, they have no meatball subs... what gives. Lots of interesting signage inside.

I did a to go order and picked up myself. The restaurant was very clean, the staff was very nice, the music was even good. Food was pretty good better than Subway..

Always good subs from here. Clean, fast, what more could you ask. My go to place when I need something that isn't a burger quick.

stacie wallace

I did a to go order and picked up myself. The restaurant was very clean, the staff was very nice, the music was even good. Food was pretty good better than Subway..

James Rose

Always good subs from here. Clean, fast, what more could you ask. My go to place when I need something that isn't a burger quick.

Ordered the 30 pc catering box for $69.99. That seems a bit over priced knowing they were only 10 8 in subs cut into thirds. Overall my guess enjoyed them, but for the price I can't say it's worth it. They charge an additional $1 for cheese and extra condiments so always ask before purchasing. In all I paid $80 for the 30 pc catering box. Three starts for having great costumer service.

We like Jimmy John's alot. We stopped in here and it was ok. The making of our sandwich was not 'freaky fast' and the young folks that worked there chatted alot between themselves as they worked...they actually didnt seem to be able to chat and work at the same time...lol. The young man that greeted us wasn't crazy friendly but he greeted us. We chalked it up to young people running the shop...snd good for them for working. The place was clean and the sandwiches were made as ordered...overall, ok experience.

I wasn't too impressed. Very pricey, especially for what you get. It was my first time at any Jimmy Johns and I guess I expected something with more options. The girl at the register that was taking our orders was very monotoned and not helpful to say the least. Once I decided on a sub that was closest to the one I would normally get elsewhere and sat down to eat, it was surprisingly good. although, I don't think I would go back, $22 for 2 reg. subs (comes with no drinks or sides) and without having an option to pick what I want on my sub isn't worth it to me.

Since Covid I've used delivery. The last few deliveries I've had from JJ, service has gone steadily downhill. First, the bread is overcooked so it's hard to bite into the sandwich. Second, the notes about the sandwich are not read and adhered to ie, no onions, cut etc. Third, delivery time has gotten waaay longer. I understand the want to get a few orders to deliver at once, but taking an hour to deliver a sandwich from just a few blocks away when JJ promises such fast service is pretty aggravating.

Ellie A (SunnyDMom)

Since Covid I've used delivery. The last few deliveries I've had from JJ, service has gone steadily downhill. First, the bread is overcooked so it's hard to bite into the sandwich. Second, the notes about the sandwich are not read and adhered to ie, no onions, cut etc. Third, delivery time has gotten waaay longer. I understand the want to get a few orders to deliver at once, but taking an hour to deliver a sandwich from just a few blocks away when JJ promises such fast service is pretty aggravating.

The girls working here are super catty. Every time I've gone here they are rude to eachother and talking behind other employees backs in front of the customers. It makes me feel awkward within 2 minutes of walking in this place. I think the blonde with glasses is the manager and she's the worst of them, she's rude and short tempered especially to the new kids(not to the customers). I just want to shake her and remind her that "YOUR JUST MAKING SANDWICHES"! and new kids, that's a toxic environment, start looking for work anywhere else. At this stage in your career a good mentor is more valuable than money.

Today is the second time I've ordered from Jimmy John's with less than stellar results. None of the additions I paid for were on the sandwhich either times and the sandwiches are not worth the price that was paid. The only plus is that the workers and delivery people are extremly client-oriented.

I only gave two stars because they were really nice and helpful when I called. But I ordered my food a got a couple black hairs in my sandwich. My boyfriend says his meat smelt like it was old and didn’t want to eat his either. So here we are -$47 and ordering another meal from somewhere else. I would say they need to keep a closer eye on sanitation and keeping their vegetables and meat more fresh. I’ve never had this problem at a jimmy johns before.

2 pieces of bacon on something i spent 21 dollars on. Not eating here again

My husband and I just ordered Jimmyjohns in Marysville and my husband ordered a pickle with it and when he took a bite it had a worm inside....we took it to them and kindly just asked for a refund on our food, that was all we wanted and we were refused any help. My husband brought the pickle in the store to show them, he was discrete and just wanted a refund for our food considering we clearly had no appetite to finish everything we ordered. We can understand that things happen in nature and they didn't let this go bad even but I'm blasting this because of how we were treated over it and refused any compensation. When I tried to call for some names and information I was hung up on multiple times. So DON'T EAT JIMMY JOHNS and especially don't give business to the Marysville location thanks to their awesome employees.

A JJ delivery car drove by my house and got me a hankering for some delivered dinner. I called only to he treated extremely poorly by an extremely rude "manager" named Jasmine who rudely told me i live .2 miles too far, even though if I hit both lights I'm around 3 minutes away...and their commercials say 5 minutes. When I explained I got the idea because their delivery car drove by, she rudely explained they can decide where they want to go, and right now she just didn't want to because they are busy. Wow...unreal poor customer service. I routinely have $100 plus lunch orders for work from them, and LOVE their food. I will now switch all my business to the many other choices I have, and its all due to Jasmine. I haven't been treated that poorly in a long time...so poor I took the time to come here and write a review. She clearly does not care about the company she works for, only whats easiest for her. In a retail environment your only as good as who you hire to represent you.

Super slow-waited 15-20 minutes for one sandwich. The guy that took my order was friendly, but otherwise the service was not good. Very tense vibe. Would never go back to this location and judging from a lot of reviews, I’m not the only one

First time ordering from Jimmy John's EVER. Worst $10 ever spent, the order arrived very quickly, which was the only positive part of the experience. Delivery person almost forgot my drink, then when I opened my sandwich, it had both ingredients I asked to be removed on it, and had a couple extra that I didn't order. Way to drop the ball JJ's, not the best reputation starting for you in this part of Marysville.

Food was mediocre. Hubby said his tuna tasted stale and he didnt eat it and wanted to vomit after a few bites. And isnt JJ known for fast service?? Took me 5 mins to get my food. And there was just this one person who ordered 2 sandwiches before me and they messed up her order. They didn't fix her order and she wasnt happy when she left.

If I could give them no stars I would. Horrible customer service! We called and asked if they delivered to the area (2.8 miles away) and they said they would make an exception. Great right ? Nah. We say we will call them back because we don't know what to order yet, and when we do they deny our order and hang up on us -- after they already gave us an okay. On top of that, they were rude on the phone, put us on hold many times mid sentence, and we are just very annoyed.

After asking twice about my order it was still wrong and then when I called to tell them my order was wrong. I got one of the stupidest managers I ever talked to. I can't believe how stupid people can be and I'm not joking when I say this location must hire the dumbest people they can find. Just be careful and make sure that u know that u know, the brainless girl taking your order gets what u are asking for. Then after I called to tell them the order was wrong they cared more about getting that sub back then getting my order right. And they didn't even try to make thinks right. I just can't believe this, so be careful when ordering your next meal or send your kids to private school lol.

I ordered an unwitch and they gave me the most disgusting lettuce. It's literally completely brown all the way through. No way they didn't see it. They said unless I came back same day, which I was unable to make it back in, that they only give half credits. No other company has a policy like that. For 2 sandwiches and a pickle it was $30.38.

Do you know how annoying it is to take the time to order online only to have it made wrong. I don't have the time on my lunch to have you remake it and yet you wouldn't anyways. This store sucks. Go to Jersey Mike's

I give this location a chance every 6 months or so and after literally every order I've ever gotten has been either low quality or made incorrectly, I just won't ever come here again. Just threw away a 20 dollar sandwich because it had tomatoes all over it, and it was ordered no tomatoes for someone with an allergy. 0n top of that, the lettuce on both sandwiches was going bad. Lots of brown lettuce. And the tomatoes and cucumbers were soggy and mushy. What a waste of 30 some dollars. Not even gonna bother trying to get a refund cuz this place is notorious for refusing to refund unsatisfied customers and I sure as hell don't want store credit. Ew. No thanks. Not fresh. Not fast. Not good.

Our company Real Property Management North Puget Sound often orders from Marysville's local restaurants for lunch supporting our community. Our order today was made not with fresh lettuce the quality was very poor (yellow & brown colored) With our return of the order the manager was called to help us "Dio" was very disturb by our complaint. Manager check every order we brought back as if we were being picky and then tossed the order in the garbage. The manager was very rude with no comments or apologizes for the quality issue we experienced, just frustrated with the idea they had to remake our order.

I would not give this place a one star if I could. I would give them a negative 5. I was told by the manage they had no bread except for slice bread. After I had already ordered and received my food. They call one slice of bread 4 inches. They are a joke. They are far from freakishly fast. I spent almost 15 minutes in there and there was no one in front of me at the time. I think they need to change their logo to freakishly slow. What kind of sub shop runs out of bread.

I have visited two different locations and if they are any indication this chain seems to think it is okay to be rude as long as you are fast. There is only one cheese option and although the meats are tasty the bread lacks any flavor. Three strikes.....you're out! I'll take the Subway.

Summer Bertsch

2 pieces of bacon on something i spent 21 dollars on. Not eating here again

Food is great but service is really slow. I honestly wouldn't have left a poor review of it had been even a little faster. I ordered it toasted and I was the only order, it was at a minimum 10 minutes before the girl had my sandwich ready to even go in the toaster, I was falling asleep in the lobby waiting as the employees chatted, danced and -slowly- made my sandwich good grief, not much more to say other than I probably will not actually go back here.

terrible customer service. the girl at the register was CHEWING on her fingers while taking our order, barely talked to us, and when all was said and done she just walked away from the register without saying a word. i added bacon to my sandwich (for $3.50 mind you) and since we got our sandwiches to go i didn’t see my sandwich didn’t have bacon until we got to where we were going so i had to turn around and go back because almost $4 for two measly pieces of bacon is ridiculous and then to not receive it is even more ridiculous. when i went back i just wanted to return my sandwich since i didn’t eat any of it and the customer service sucked but a new girl, who was actually very nice, informed me that they are not allowed to give refunds and can only remake the item. that’s atrocious. if you won’t refund people, you better make sure that all the points are hit every time. won’t be back

The staff here and the low quality of the food is why I will always order from Jersey Mike's! As someone who works down the road, it shouldn't take 30+ mins for a delivery that says it is 4 mins away. On top of the fact that the fact that the last 3 times I've ordered I've had to call about their mistakes. The first time the gentleman was very polite, he apologized, and said to eat or toss the mistake sub and a new one would be on the way. The second time the worker put on the wrong bread and forgot veggies that were added on, when I mentioned I see them on my end (online order is always the best) she said, oh they tere are when I expand the screen. The third time, today (my bday of all days) was told they would replace my order OR give my 1/3 of what I paid for it. I said I'll gladly take tge replacement. IT TOOK 1 HR TO GET 4 MINS AWAY AND FOR A LETTUCE WRAP IT SURE LOOKS LIEK A SALAD. Unfortunately I'll be taking down the JJ menu from the school and replace it woth Jersey Mike's.

Don’t say you close at 9 if you don’t plan on staying open and working until 9

Horrible experience with Management "Jules". Poor customer skills, they answer the business line... 'hello?'.... sandwich was Horrible. Said I'd bring it back tomorrow since I live quite a distance away ans was told, well no, unfortunately we do not accept refunds except same day. Never again Marysville...and I will share this experience. I was told to pass your store by due to others experience, but I thought I'd give you a chance. You blew it. 34.00 for 2 Sammy's, a pickle and pasta salad. I don't m8nd paying for decent food, or if there's a problem, decent customer service. But your store failed epically on both accounts.

I am not sure I can stomach Jimmy John's ever again after I found 5 hairs in my unwhich this summer. We had a large order. 1 hair is an accident, 2 maybe but 5 in one wrap was horrific.

I ordered my food at 4:59 pm, I’ve yet to receive it. It’s now 6pm when I called them they had no explanation and no resolution to the issue. I feel like freaky fast is a lot slower than I remembered. They sent a second order still haven’t gotten that 620. I live less than 2 blocks away.I’ve gotten my food. I’m disappointed in the customer service didn’t offer any resolution or anything. When I got my food she said “sorry if you’re mad?” Then a “sorry <3” on the receipt. Just childish nonsense. Have some responsibility for your actions. 1 hour and 25 mins to get my food when your whole thing is fast?

B

terrible customer service. the girl at the register was CHEWING on her fingers while taking our order, barely talked to us, and when all was said and done she just walked away from the register without saying a word. i added bacon to my sandwich (for $3.50 mind you) and since we got our sandwiches to go i didn’t see my sandwich didn’t have bacon until we got to where we were going so i had to turn around and go back because almost $4 for two measly pieces of bacon is ridiculous and then to not receive it is even more ridiculous. when i went back i just wanted to return my sandwich since i didn’t eat any of it and the customer service sucked but a new girl, who was actually very nice, informed me that they are not allowed to give refunds and can only remake the item. that’s atrocious. if you won’t refund people, you better make sure that all the points are hit every time. won’t be back

BansheeMane

Food is great but service is really slow. I honestly wouldn't have left a poor review of it had been even a little faster. I ordered it toasted and I was the only order, it was at a minimum 10 minutes before the girl had my sandwich ready to even go in the toaster, I was falling asleep in the lobby waiting as the employees chatted, danced and -slowly- made my sandwich good grief, not much more to say other than I probably will not actually go back here.

Michele Perez

The staff here and the low quality of the food is why I will always order from Jersey Mike's! As someone who works down the road, it shouldn't take 30+ mins for a delivery that says it is 4 mins away. On top of the fact that the fact that the last 3 times I've ordered I've had to call about their mistakes. The first time the gentleman was very polite, he apologized, and said to eat or toss the mistake sub and a new one would be on the way. The second time the worker put on the wrong bread and forgot veggies that were added on, when I mentioned I see them on my end (online order is always the best) she said, oh they tere are when I expand the screen. The third time, today (my bday of all days) was told they would replace my order OR give my 1/3 of what I paid for it. I said I'll gladly take tge replacement. IT TOOK 1 HR TO GET 4 MINS AWAY AND FOR A LETTUCE WRAP IT SURE LOOKS LIEK A SALAD. Unfortunately I'll be taking down the JJ menu from the school and replace it woth Jersey Mike's.

Adrien Lee

I am not sure I can stomach Jimmy John's ever again after I found 5 hairs in my unwhich this summer. We had a large order. 1 hair is an accident, 2 maybe but 5 in one wrap was horrific.

Lisa Prigmore

Horrible experience with Management "Jules". Poor customer skills, they answer the business line... 'hello?'.... sandwich was Horrible. Said I'd bring it back tomorrow since I live quite a distance away ans was told, well no, unfortunately we do not accept refunds except same day. Never again Marysville...and I will share this experience. I was told to pass your store by due to others experience, but I thought I'd give you a chance. You blew it. 34.00 for 2 Sammy's, a pickle and pasta salad. I don't m8nd paying for decent food, or if there's a problem, decent customer service. But your store failed epically on both accounts.

Suave

I ordered my food at 4:59 pm, I’ve yet to receive it. It’s now 6pm when I called them they had no explanation and no resolution to the issue. I feel like freaky fast is a lot slower than I remembered. They sent a second order still haven’t gotten that 620. I live less than 2 blocks away.I’ve gotten my food. I’m disappointed in the customer service didn’t offer any resolution or anything. When I got my food she said “sorry if you’re mad?” Then a “sorry <3” on the receipt. Just childish nonsense. Have some responsibility for your actions. 1 hour and 25 mins to get my food when your whole thing is fast?