Anais Mike And Jaylen were amazing ! Drinks were great !!

amazing drinks and amazing people!

Friendly workers and they have their own parking with space on the street

Jocelyn did an amazing job, definitely coming again

Good customer service ten out of ten definitely recommend

good service and amazing food very fresh and yummy!

Jocelyn has great vibes easy to go up to positive

very great customer service always so friendly

Very pleasant atmosphere, kind and helpful workers, nice coffee. Thanks. Starbucks is number one!

Really good people nice baristas and great atmosphere love it here

Jocelyn is the best starbucks worker ever!She is always so welcoming and kind.

Jocelyn and everyone here is very friendly and welcoming - order is always perfect

the workers are so kind no matter if it’s a rush hour or not and the food is really good and quick

amazing experience especially the cashier called brent. He is such a good cashier.

The service is very good and fast. The staff is also very helpful and friendly especially Brent . Recommend

This is the best Starbucks I’ve ever been to, the atmosphere is great and the people are the best!

Jocelyn was the best get service!!!! so sweet and kind love herrrr!!!

Great Service!! I enjoy coming here to work and enjoy the great atmosphere and service.

Great place and staff. Very nice people and good food!!

so good and yummy love this store so much and it’s so clean and fast work

Super clean the people working are really nice and write cute notes on the cups

It’s so nice to come here after school, service is always great

best starbucks ever there christmas decorations are so good and there so nice here

Samantha offered excellent customer service. really pleasant and professional.

It's my favorite spot. They baristas are very friendly and there's no long wait. My elaborate drink orders always hit.

I love this place, awesome service, very lively, best place to be coffee

Food is excellent and vibe is amazing and overall just a calm and relaxing environment

Very good service, and comfy atmosphere, drinks done on time

Love the drinks, the people are so nice great service love it

This starbucks is so fire come here workers r rlly nice

Its Starbucks so I feel like we know where are our expectations are on product. For chains I usually note everything else unless there's specific swings in consistency. Staff here is always friendly and efficient. Its on a college campus so im sure it sees its fair share commotion and chaos but its always clean from the bathroom to the front door. Parking is a bit tough here. Street parking is scarce. There is a small awkward garage with a handful of spots. Smores flavors should be offered year round.

Great people very welcoming and goes beyond for us guests

Love the atmosphere. Never had a bad experience and the workers are absolutely lovely and patient. 11/10 recommend!!! ✨✨✨

The baristas are always so welcoming and kind. I love coming here after school for a pick me up or to hang out with friends!!!

It was fun talking to Samantha, she gave great customer service and was so friendly passing out cake pops! Will be definitely coming back here 💕

Customer service is amazing, the atmosphere is so nice and everyone is so welcoming! Especially Brent, shout out to him! Should get a promotion!!🎉🎉🎉🥳

Samantha was amazing! She really brightened my day — great customer service! :)

very good atmosphere, favorite starbucks ever and great service. all the workers are nice and ive never had a bad experience here.

This is the best starbucks ever the energy is mad chill and love being around the workers its an excellent place to relax and eat and their drinks are amazing

Such a clean space. Very friendly baristas best customer service I’ve had the best açaís in this location love it keep up the amazing work love you guysss🩷

There the best I been here since day one they made the drinks here really good there nice and always have a good positive energy would recommend

The manager, Umida, says that if we do 5 star reviews we can get free drinks for the day. I really love this amazing deal.

Everyone that works there are super nice they know u by name Makes any part of the day u go in great best place for coffee and snacks

jocelyn is such a nice worker she greats everyone when they come in and is someone who will put a smile on your face

LOVE THIS STARBUCKS I come everyday the service is so good and the workers are so nice. Shoutout to michael and kent the best

The best of all the branches, the staff is super attentive, I come at least 3 times a week and they are always wonderful.

Workers are the sweetest. Food is delicious. Relaxing and nice atmosphere.

Amazing costumer service! My drink was very good

great service always quick regardless how overwhelming! i always come in to do homeworl and it’s so welcoming!

I have been a Starbucks customer for 14 years and the Beechmont location was my favorite. How does a new store manager fire up to 3 baristas within a short period of time? Those baristas always exuded such friendliness and superb customer service and had several years working at Beechmont. I will remain a Starbucks customer but will no longer go to Beechmont. All the baristas are excellent workers, however something is amiss at Beechmont. I know a few customers feel the same and don't go there anymore. It's possible some managers or supervisors, etc do not know how to supervise and interact with employees, but the situation there is sad.

AMAZING CUSTOMER SERVICE. shoutout anaiss, jari, sarah, very nice and friendly, would recommend

Good people, great atmosphere, and great service. Everything is good here and all the people are kind

Good atmosphere, amazing customer service, overall great drinks & food!

Jocelyn is amazing and makes sure the orders come out so quickly! Love this location!!

My drinks are always so yummy and the workers are always so nice!! This is my faverite starbucks location!!

This is my local Starbucks and they never disappoint today. I walked in and Jocelyn was arranging mobile orders pleasant as always! Coming into the Starbucks in the morning makes my day

Jocelyn made me a free matcha latte frappuccino with strawberry cold foam She was super nice and it was super yummy! I love working in the nice environment and the workers are always very friendly!

Michael and Geysy are the best baristas and This place is the best customer service ever!! Definitely recommend coming here everyone is so sweet dont go to any other STARBUCKS COME HERE

I stop in here almost every morning! The staff always greets me with a smile, and is quick to get you on your way! Its always clean and a always good vibes!

The store was very warm and welcoming. The staff super friendly. My fav spot to stop and refresh.

This starbucks is so clean and the workers are so sweet! The customer service is great and Jocelyn is very lovely!! Come here everyone!

Best Starbucks I have ever been to. Didn't think it was possible to *not wait over 20 minutes for java at at SB. Luckily this spot is local, has plenty of space and great staffing that is prompt with orders. Appreciated

Marjorie’s Life

The manager is SO NICE. She gave me great customer service she's the sweetest! I loved micheal and Aniass personality and jaylin as well! An amazing experience. My favorite is rachel she's one of the most kindest person ever, definitely made my day! . Emmanuel made my drink so fast!!

Keziah Ramirez

I normally don’t post ! However , the service here is always great, a big shout out to Mike at the counter. He exudes in many customer service skills- friendly, energetic and empathetic and overall brings joy just sitting in the cafe. #greatservice #thankyoumicheal

Dhirendra Sharma

I’ve been visiting this Starbucks for over three years, and it has become an essential part of my morning routine. There’s something about starting the day with a perfectly made cup of coffee that sets the tone, and this location consistently delivers that experience. The coffee is always rich, smooth, and made with care, but what truly makes this store exceptional is the remarkable team that brings warmth and positivity to every visit. Every morning, Michael greets customers with a genuine smile and a warm welcome that instantly brightens the day. His friendliness creates an atmosphere that feels inviting and familiar, almost like walking into a place where everyone knows you. Rachel is always incredibly pleasant—her calm, kind, and patient way of interacting with customers shows how much she values great service. She pays attention to the little details, ensuring each drink is exactly how it should be. And then there’s Jaylyn, who consistently prepares the best espresso I’ve ever had. You can tell she has real skill and pride in her work, because every drink she makes is crafted with precision and consistency. I also want to give a special thank you to the managers, German and Yan, for leading such an outstanding team. Their leadership shows in the store’s smooth operation, the positive energy the staff displays, and the overall welcoming environment. They have created a place where customers feel appreciated and where the quality of service truly stands out. Thank you to the entire Starbucks team for making my mornings so pleasant. This location sets the standard for what great customer service should be. Happy Holidays and Happy New Year! Please keep up the amazing work—your dedication and outstanding service never go unnoticed.

Sue Guz

Usually stop here for my AM pick me up and a treat! Service was great, greeted by Samantha who very kind and friendly!! Recommended The best cake pops to go with my coffee! So far every time I go my coffee is always right!!!

Anthony Newman

Good morning i am do pleased at this store. They make sure ever sip is right. And the baristas are pleasant and cheerful.Every morning, I enjoy being served by each and every one of them, especially the new manager.

Joe Romano

Everyone is really wonderful here thank you to be very nicely at the register. They all have beautiful reindeer ears on and now I’m picking up my latte. I’m going to the parade. Yay.

Maruf N

I recently went to this location and I absolutely loved the environment. Everyone is so welcoming and friendly especially Rachel & Mike. I ordered Caramel Brûlée Latte and it was delicious just the way I like it. I also met the Store Manager Umida. She’s very polite asked me how was my experience in the store and if I need any refills. She made sure I’m satisfied with my experience and was told to reach her out if any questions or feedback. She mentioned she’s working on getting her google reviews to 5 stars and here I’m posting my genuine opinion. Definitely better than any other Starbucks locations. Just visit to experience it yourself! Great place to get some work done and meet amazing people.

YUMMY DELI

Good location with parking and great customer service. Very nice and clean store.

bianca sierra

The customer service here was great. The young lady, Samantha, handing out the cake pops was super nice and friendly. Overall, great experience at this location!

Jada lee

Loved the atmosphere here very friendly and kind I was greeted by Samantha the young lady at the front who also gave me a cake pop she was very sweet and kind! Love this location will definitely be back if i’m ever here visiting again!

Dayana JamilCearc

Starbucks never disappoints! The atmosphere is always warm and welcoming — perfect for studying, working, or just relaxing with a cup of coffee. The baristas are consistently friendly, attentive, and remember your favorite drink, which makes every visit feel personal. The coffee is rich and flavorful, and the seasonal drinks are always exciting to try. The space is clean, cozy, and filled with that familiar aroma of freshly brewed coffee that instantly lifts your mood. Highly recommend for anyone looking for great coffee and even better service. ☕

Isabella Meneses

this starbucks is the best, they have the most sweetest baristas ever. a big shoutout to my goats Brent, Jaylyn, Emanuel ,Anaiss and Mike. I got a free drink one time bc they did my order wrong and it was the most sweetest thing ever. And i love this starbucks till the day i die 🥹🫰🦄

Giselle Totaram

They make the best drinks with the best service, my favorite baristas are Brent, Jaylyn, Emanuel, anaiss, and mike because they have the best service and they are the hardest workers. Come here it’s an absolute 10/10 Starbucks with the best workers.

George J. Rivera

Home away from home. The staff is amazing very welcoming and friendly (not just going through the motions). The service and quality of the drinks are always beyond my expectation. Very lucky to have a place like this close to home to lock in and get my things done comfortably with great eats and lattes.

user38

Incredibly welcoming staff. Lovely music, top tier cookies. Hardworking team. they do very well managing and maintaining organization even during massive serges of people! Massive shoutout Pablo ! Michael!Jalyn !Rachel !Yan! Umida! Giesy! they make a huge impact and contribute enormously to the calming and healing atmosphere. DONT GO TO ANY OTHER STARBUCKS!!! staff makes an effort to learn and relate to their customers while still maintaining professionalism.

Sophia Madeira

Very welcoming and hardworking staff. During rush hour, like after school, the staff does a great job of maintaining organization. I never have to wait too long for my order to be ready, and this specific location compares to no other. Shout out to Pablo, Rachel, Jayln, Yan, Michael, and Umida. I find them to be the most kind and friendly staff here. The community in Starbucks wouldn't be the same without them. I've never been to a Starbucks with a community like this one. Overall a 10/10 location!!!

Roger Smith

This is hands down the best Starbucks I’ve ever been too The customer service is always excellent every time I walk in, I’m greeted with a smile and a warm “welcome in.” It truly makes the experience stand out compared to other locations. Michael, in particular, is always incredibly friendly and kind. He goes out of his way to make customers feel comfortable and valued, and it shows. His positive attitude and genuine personality make every visit a great one. If you’re looking for a Starbucks with outstanding service and a welcoming atmosphere, this is the place!

James

I had to leave a review, this Starbucks was exceptionally clean, the staff were very friendly and professional. It was more like someone making coffee for you at their home vs a chain coffee shop. The crew today is on point!

Kelly Ochoa

My favorite Starbucks so far! As soon as I enter team welcomes me and they know my order. Mike is AMAZING!!! He’s so friendly and always makes me laugh. Store is always spotless clean and I love the atmosphere. I was enjoying my matcha latte and girl came to check in with me asked if everything is okay & introduced me herself. She mentioned she’s a new manager took over after Brian and we had a great conversation. I can tell she has all the experience the way she approached I love her vibe! She’s professional, friendly and welcoming. I read few reviews before I wrote this and noticed all previous reviews not true. I promise you this place definitely worth coming in & cafe has plenty seatings available. I’ll be stopping by every day and I highly recommend it to everyone! Like I mentioned earlier all the previous reviews doesn’t make any sense to me store DOES NOT HAVE ANY ROACHES AND IT IS CLEAN!!!

I ordered thru Door Dash ..it was pretty good. I ordered a breakfast sandwich and frappe. Sandwich could of been a lil warmer. Door dash delivery was prompt

Michael provided excellent service; he's charismatic and has a contagious positive energy. The service was 10 of 10.

Amazing space the staff are so very nice and the food and drinks come out quick. I love the staff they work very hard and take care of the customers.

Lazy workers, I watched one lady make my matcha that was suppose to have strawberry cold foam. She gave the lady next to me the strawberry cold foam and gave me vanilla cold foam mixed with a splash of strawberry! Instead of her cleaning the cold foam mixer and making the second strawberry cold foam she added vanilla on-top of the remaining strawberry cold foam. And when I told her it was suppose to have strawberry cold foam she said it does its inside. No hint of any pink STRAWBERRY. Mind you the lady next to me had the same EXACT drink and her cold foam sat ONTOP like it normally would. 1st & last time coming to this location!

I recently visited this Starbucks, and I was beyond disappointed by my experience, all thanks to the incredibly unprofessional behavior of the store manager, Brian. As someone who frequents Starbucks, I’ve come to expect a certain level of customer service, but this encounter was nothing short of appalling. Upon entering the store, I noticed that it was poorly managed from the start. There was a long line of customers, yet there were only two baristas working, which made the wait unbearable. What struck me most, however, was the lack of urgency or sense of responsibility from Brian, who was clearly in charge. Instead of helping his team or managing the line, he stood behind the counter, scrolling through his phone. I understand that managers may have administrative tasks to do, but when the store is under-staffed and customers are growing increasingly frustrated, the last thing you expect is for the manager to be oblivious and detached from the situation. As I finally made it to the counter to place my order, I noticed that Brian barely acknowledged my presence. He didn't greet me with the usual Starbucks courtesy and instead seemed irritated by my request. I politely asked for a customization to my drink, which is a regular part of the Starbucks experience. Brian, however, responded with a tone that was dismissive and impatient, almost as if my simple request was an inconvenience to him. His attitude made me feel like I was interrupting his day, and frankly, it left a sour taste even before my drink was made. To make matters worse, my drink was prepared incorrectly. I ordered a caramel macchiato, which is a pretty standard choice, but what I received was a watery mess with none of the usual caramel drizzle or the proper balance of espresso and milk. When I approached Brian to ask about the mistake, he acted as though I was being unreasonable. Instead of offering a simple apology or acknowledging the error, he made me feel like I was the problem. He barely made eye contact and muttered something under his breath before dismissing me entirely. It was clear he had no intention of correcting the mistake, and I was left standing there feeling humiliated. This interaction left me feeling disrespected, and it’s the last time I’ll be visiting this particular Starbucks. I’ve worked in customer service for years, and I understand how important it is to maintain a positive, welcoming environment, even during busy hours. But Brian’s complete lack of professionalism, poor attitude, and inability to handle customer feedback was unacceptable. It was clear that he either doesn’t care about his role as a manager or doesn’t understand the core principles of good service. Either way, it’s incredibly disappointing to see someone in such an important position treating customers with such disregard. I truly hope Starbucks takes the necessary steps to address this issue. It’s evident that Brian does not set the standard of service that customers expect from the brand. I’ll be avoiding this location in the future, and I would highly recommend others do the same.

My partner made an online order for pick up. Two caramel Frappuccinos (No whip cream, No caramel sauce) with caramel syrup and mocha syrup. I have a dairy allergy and my partner also does not have dairy. The barista woman with black hair and glasses did not read the online order at all. She was asking if we wanted caramel sauce, even though the online order already says what we wanted. She also ended up putting whipped cream on them… We asked her to remake them because when she put the whipped cream on, she just scooped it out. Which was unacceptable. The remade caramel Frappuccinos were very liquidity more like iced coffee. Anyways she doesn’t read properly and looked like she was high.

I ordered recently online to pick up my order at the beechmont Starbucks in new rochelle ny. The worst experience of my life. I waited over 25 minutes for my order..while the girl in charge was dismissive and unhelpful when I asked to find me another location or refund it. There is young man named Michael who was very empathetic and friendly and helped me with my drink while the young woman in charge did nothing to help..I felt discrimated by her..this happened 9-13-25.around 12pm I saw how other employee re did a drink for a client 3 times while I was waiting for the longest time..I don't recommend this place..the person in charge was rude shouldn't be working with the public.

I told the lady that I wanted a vanilla latte hot and a smoked bacon cheddar sandwich. She gave me a regular latte and a bacon Gouda sandwich. She also didn’t bother to put my actual name and just my first initial.

John Hernandez

I went in today to grab a drink for my wife. I was 1 of the only 4 people in the whole store. The only one in line. I was being helped by, I believe her name was Geysy. Before i could even finish saying what i wanted in the drink, i feel like i got cut off by a "anything else?". I get my drink. Wrong size, I asked for a venti. I get my second drink, its a venti but it didn't have the syrup i asked for and it didnt have the light ice I asked for, it had ice up to more than half of the cup. I didn't try it until i got to my car to make sure. At this point, I didn't even want to go back in anymore with the whole back and forth. Had to go to another starbucks to get the correct order for my wife! Do better guys!!