Donald Shickle

The quality of the food at my location, New Windsor, NY, is extremely inconsistent. The premium chicken sandwich was so hard around the edge that 2 inch diameter in the center was barely edible. I gave it another chance, but this time, it was so dark that I mistook it for my hamburger and put ketchup on it... Yuck! I tried the tots several times. The first time, they were cold, and the second time, I almost broke a tooth they were so hard. I also gave the fried mozzarella a second chance because the first time, they were leaking oil everywhere. The second time, they were barely room temperature and not melted at all. Plus, they didn't give me my marinara sauce. The $1.99 chicken sandwiches were perfect, so I reordered them. This time, they were both cold. Same thing with the chicken tenders. The first time, they were amazing, so I decided to get them again... buy one entre get one free. I could hardly finish the first order because they were hard and cold. Once again, I didn't get the dipping sauce I ordered. The bottom line here is I've lost my taste for anything Sonic, which is a shame because when it's good, it's on point, but I've grown weary of playing Russian roulette.

Frank Perna

Sonic is decent it's not 5 star dining but they have amazing specialty drink choices for teas and shakes etc and if you come on a Sunday they will skate to your car sadly the rest of the week they don't

Kingoshi

The lady taking the order was rude and had an attitude taking our order. The burger was pretty good. The Chicago dog had 2 big tomatoes on it which I’ve never had one with it so that was different. The jalapeño peppers were horrible, tasted old and dried up. The French fries tasted good and crispy. The pretzel was good too.

+3

Parker Parker

Visited this establishment on 5.20.2025. I was visiting from out out of town. I ordered a hamburger with lettuce, tomatoes and onion. It's good I didn't want mayonnaise because the burger was refrigerator cold. I don't know if it was because of my race or they just didn't CARE.. From now on, I'll know just to get a cold beverage. Horrible!

P M

I went to sonic today for the very first time ever because I kept seeing the smashburger commercial and it looked delicious. So I decided to try one finally and the meat was so tough and grizzly it was like rubber I felt like there was rubber bands in the meat that grissell stuck all in my teeth. My first bite tasted could have fowl that had a bitter flavor the burger Patty tasted terrible. I have to say it may have been one of the worst if not the worst burger that I've ever had flavor wise. And it was grizzly and it was very expensive. And my hand was covered in grease while I was eating it. Well at least I got it out of my system I tried it, it's over and I'll never go back. Unless I fall victim to desire to try one of those giant hot dogs.

Nell Nell

Onion rings cold i asked for new hot ones the new ones taste like they came out of a breakfast batter. Not good but piping hot. Smash burger was ok fries was the only good thing even though they were cold too my toddler could eat them. That was my first and last time there.!

Kayla Pestreich

We pulled up to the carhop order window and started to place an order, being we had multiple parties we decided to cancel the order, step outside and order at the patio to make it easier on the staff and split checks. After ordering, we asked if we could go sit in the vehicle, since it was 20 degrees with wind blowing; it felt like 7 degrees. Harley, refused to serve us if we went to our vehicle, and pulled it to the closest carhop … She said “you ordered on the patio, you need to stay on the patio.” 4 out of 6 of us went to the vehicle to warm up, the 2 stayed on the patio. Harley refused to walk to the table we were at, which was on the far side from the kitchen door. I eventually broke the bickering as she continued to refuse to bring our food over on the patio table and brought the money to her. We had to watch her and the staff make the remaining food through the window. When we asked for sauces that were forgotten in our bags, Harley took her sweet time as we froze outside to get our condiments. We should have left and not taken our food. After paying her for 3 orders, we ate in our vehicle. We put our trash on the table as there was no easily assessable trash can. As we were leaving, Harley came outside and gave us the middle fingers. Highly unprofessional. Some food was not good. Harley was terrible and rude.

Airiana Brown

I’m upset I ordered the new toffee bites at the window, the girl was rushing with my order I ate one of the toffee bites and noticed they were half done I was chewing nothing but dough. And I’m upset because I seen it viral all over TikTok and wanted to try them so bad. Just for them to be half way cooked I pressed down in the middle of my bite and it left dents. I just tried calling for a manager and no one is picking up the phone. Bad service DO NOT EAT HERE DO NOT !! It’s nothing but young girls playing around with peoples food they don’t care they just want the money.

Richard Martinez

Before You Choose To Go To This Terrible Location, Understand the I just drove off after waiting 10 minutes for my slushie that never came. 10 minutes. For a drink. I Probably would have been there 10 minutes more. Thanks For Noting. Terrible Service.

Ken Smith

If you like cold tater tots, cold corn dogs, cold chicken tenders, 2 cold onion rings and a shriveled up piece of Texas toast this is the place for you. This place makes me excited about robots cooking my fast food. I might get hot food for once

joonbun7 ⟭⟬

If you hate your teeth and want something to break them on, this is the place for you. Was just here last night, ordered a classic crispy chicken sandwich. When I went in for my first bite I couldn’t even bite through it, it was solid HARD. My husband thought I was joking, let him try and he was barely able to get through the meat. I split it in half to see if the middle would be any softer, nope. I figured I could at least eat the fries, ha! Cold, hard, and stale. I’ve been to Sonic all across the country & never had a problem. I have no idea what it tasted like, but it smelled like fried cardboard. We’re obviously never returning.