Ricardo Ruiz

This place has good food and the prices are ok, the reason why I give them 4 stars is because sometimes they work slow and take too much time to make the orders.

ANA Bermudez

Place is clean and spacious and the food is delicious. The chicken is perfectly grilled. Staff is friendly. Will keep coming!

LaMonica Esver

Fresh. Delicious. That absolutely sums it up! I had the double chicken avocado salad and my taste buds jumped for joy. The restaurant was clean.

I noticed a plate of old burnt chicken when I got home , so make you check your bag before leaving. Request fresh pieces always. Don't use the drive thru , so go inside so you can check your bag.

I noticed a plate of old burnt chicken when I got home , so make you check your bag before leaving. Request fresh pieces always. Don't use the drive thru , so go inside so you can check your bag.

Last night I ordered a family feast with 8 pieces of mixed chicken, mashed potatoes and gravy, rice, beans, churros and flan. Some of the chicken pieces were so small despite paying extra for the mix…

Last night I ordered a family feast with 8 pieces of mixed chicken, mashed potatoes and gravy, rice, beans, churros and flan. Some of the chicken pieces were so small despite paying extra for…

While the food is normally good, my order was delayed, even giving them half an hour. The manager said "it takes them a while to cook chicken".\n\nNot good when that is your kids dinner for Homec…

While the food is normally good, my order was delayed, even giving them half an hour. The manager said "it takes them a while to cook chicken".\n\nNot good when that is your kids dinner for Homecom…

update: a 20 minute wait, although i ordered ahead on the app, and upon arrival, no greeting from staff, no update and at times no one at register, which made the wait worse for others\n\ni fully…

update: a 20 minute wait, although i ordered ahead on the app, and upon arrival, no greeting from staff, no update and at times no one at register, which made the wait worse for others\n\ni fully u…

Food service and prices are great, the chicken is perfectly grilled seating area is clean al thought they have not opened the salad and beverage area yet

Food service and prices are great, the chicken is perfectly grilled seating area is clean al thought they have not opened the salad and beverage area yet

Two stars because they got my soda orders correct.\n\nwoulda been three but I wasn't offered my receipt; I had to ask for it; they never gave it to me bc the manager said she couldn't pull it up, a…

Mario Walker

This is what you get for about 14 dollars plus tax. This is a double chicken tostada with a large drink.

Melissa Raymondi

This place always has good food but today ...... :/

I ordered ahead through the app and still had to wait about 20 minutes. When I got there, no one greeted me or let me know what was going on, and there were times when no one was even at the register…

I ordered ahead through the app and still had to wait about 20 minutes. When I got there, no one greeted me or let me know what was going on, and there were times when no one was even at the regist…

For a fast food restaurant, it took a really long time. The burritos were pretty good size but not $13 each good size. The red hot sauce is pretty good. This is a place that I might stop at for a cas…

For a fast food restaurant, it took a really long time. The burritos were pretty good size but not $13 each good size. The red hot sauce is pretty good. This is a place that I might stop at for…

Kiki Love

You can't reheat, and sometimes it's not cooked all the way. We use to come here often, then something changed, maybe the cooks or management. This is our last options, it use to be our first.

K.C. Carlisle

I asked for 3 carbon tacos with corn tortillas, green sauce and Coke. I received a burrito bowl, no tortillas but chips, and no green sauce, but at least they got my coke correct and were pleasant enough. Now what can I make myself for lunch?🤨

Antioch service is Worst than ever!! no self serve sauce you have to beg those slow serving people to get you some took extra 10 mins to give 5 small cups of sauce. Still using pandemic not to give…

Service is terrible. I ordered 10min ago and went in to the store and had to wait another 10 min. My food was ready but they put aside and never ask me my name even though i am standing beside food…

service is terrible. I ordered 10min ago and went in to the store and had to wait another 10 min. My food was ready but they put aside and never ask me my name even though i am standing beside food…

I ordered a chicken tostada org which cost 12.$$ it was the worst for the money. \nthe chicken was tasteless and only had 5 small qubes, about 10 smalll pinto beans , I think I had to dig really ha…

Super dry.not worth your time and money. Been there before but quality of "fast food" keeps going down.

The chicken at Pittsburgh pollo loco is not good anymore, chicken is too dry , tortillas are cold, salsa is not fresh and the corn is from a can. Not coming back!!

The chicken at Pittsburgh pollo loco is not good anymore, chicken is too dry , tortillas are cold, salsa is not fresh and the corn is from a can. Not coming back!!

the chicken at el pollo loco is usually dry - it sits too long obviously - when its fresh its great - but unfortunately its not fresh and is dry - dont they realize that chicken gets dry if it sits t…

the chicken at el pollo loco is usually dry - it sits too long obviously - when its fresh its great - but unfortunately its not fresh and is dry - dont they realize that chicken gets dry if it si…

The quality of the food is really bad. I ordered salsa Verde chicken quesadilla and there was nothing in it other the very hard and super dry chicken and cheese. I would not recommend this place at all.

Who ever was working the drive-through on February 14, 2026 around 7pm the employee was so rude and very disrespectful She was not helpful or nice I’m sure what’s her name.

Very expensive food and instead of chicken I think is quail 😏 really small pieces of chicken and mash potatoes from box without flavor ...

Ernesto Sanchez

Sad. One of the best chicken places 10 yrs ago, now one of the worst. Barely mediocre! Just sad.

Jason Diaz

Well, they gave me nothing to drink. Give me no sauce nothing. I hate this place. Don't come here. They give me nothing nothing for mine. Salad, never come here. I am never coming here agken, Hey, sucks.

S B

Took forever to take my order the lady at the register was rude and you can feel her negative energy fuming out her pores. The shredded chicken tastes old and disgusting. The chicken taco looked horrible I think Taco Bell has made better. They put a little bit of cheese on the nachos and the chips were hella stale and old tasting. The sauces be old and go bad quickly. Gave them another chance after a bad experience last year , still nothing has changed.

savageasflux

GO TO A DIFFERENT BY LOCATION NOW, YOU WILL BE DISSAPPOINTED HERE!!!! Very bad service from rude employees and small portions. I just can't come here anymore.First off burritos and chips at this location are considerably smaller than every other location ive ever been to, and heavily favored cabbage. Guy at window would only give 3 hot sauce sides per order, even on a $24 order, what? Your kidding, you just make more not be a lazy employee. I just paid for a big dinner with lots of food and only 3 sauces. 3 is enough for one person, let alone multiple people. Several were not happy with their food I ordered. What hot sauce we did get were like 1/3 full too. So lame and not satisfying at all. Family size chips is 1/3 full bag, maybe enough for 2 people at best not a family, I should of just got 2 individual chips as i would of gotten more. Several times I ordered a combo meal and they don't give the side of chips and I didn't notice until I get home. Also app rarely works from this location as their machine doesn't connect to internet, but they sure can take my money, lost out on over 100 points from this location and no support from company, links and sites they provide dont even work to get my missing points, once even on a $35 order. Highly disappointed and likely not coming back to this location ever and will definitely visit any other Pollo Loco before this one. Will hit up Taco Bell right next door next time as they are consistent with their food at least and we don't leave dissappointed. Also they didnt give any napkins with order and didnt require customers to wear masks, as several cars in front of us didn't have masks on. NEXT DAY EDIT: So I wanted some good El Pollo loco so I went to my normal location (Concord, Clayton road) I eat at and they were great in Concord, they gave me all my food, 5x 100% full sauces on a $5 order, large burrito, plenty of chips (more in 2 individual sides than Pittsburgs "family size"), great service and really nice employees. TO MANAGER REPLY: No need for me to go to your website to contact you or anything as there's nothing you can do for me, as your a failure of a El Pollo Loco location who has let me down every time I visit and I hope you go out of business. You made dinner last nite very unsatisfying. BOYCOTT PITTSBURG LOCATION!!!!

Sugar Vinas

This was there new Cotija Wings meal. It looks sad. The fries were cold and limp. The wings were CRUNCHY and like chewing a salt lick.