Arby's
Sandwich · Rochester
Sobre Arby's
At Arby's, we serve up hot & cold sandwiches that are made to order, just like mom used to make. Our roast beef is a fan favorite, and for good reason - it's tender, juicy, and full of flavor. We're proud to offer more than just a meal, though: our restaurants are designed to be cozy and inviting, w...
At Arby's, we serve up hot & cold sandwiches that are made to order, just like mom used to make. Our roast beef is a fan favorite, and for good reason - it's tender, juicy, and full of flavor. We're proud to offer more than just a meal, though: our restaurants are designed to be cozy and inviting, with comfortable seating areas where you can relax and enjoy your favorite Arby's treats. Whether you're grabbing a quick bite on the go or meeting friends for lunch, we've got you covered - so come on down and taste the difference for yourself!
Què diuen els clients de Arby's
Arby's in Rochester receives praise for friendly staff, quick service, and fresh food. The Beef n Cheddar and potato cakes are popular. Some customers have experienced slow service or incorrect orders, but overall, it's a pleasant fast-food experience.
Plats populars
Ideal per a
Tip: Ask for extra sauce to enhance your sandwich. Be aware that delivery orders may sometimes be incorrect.
Services
Què veure a prop
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Explora els voltants de Arby's
Arby's es troba a Rochester, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Parcs i Jardins
- Holiday Park (A 753m) — park in Broward County, Florida, United States of America
- English Park (A 1km) — park in Broward County, Florida, United States of America
Altres Llocs d'Interès
- Museo y Archivos Nacionales de Stonewall (A 499m) — library
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Preguntes freqüents sobre Arby's
Opinions de Arby's Rochester
Blown speakers make it difficult to want to be in this estery.. Did I earn some coupons? Free apple pie? New peach rolls amazing
Wow! What a wonderful rizzical fantasmical place! So sigma.
This store is Uh-may-SING (I know it’s spelled amazing duh,) but I always get GREAT customer service when I come here, and Katelyn and her inspiring manager Vonen once again, did not disappoint. Jano ha shakes are everything btw. Great job guys, you blew it out of the park!!
I cannot believe I've missed out on Arbys all these years. The Jamoca shake was real dairy and great flavor. The Reuben was great with really nice soft bread and the curly fries good too. What really impressed me the most is the kind friendly staff here, really sweet.
It's Arby's. It ain't gourmet, but it hits the spot. The staff is always friendly and professional. They need paid more, obvs, bc they seem short staffed. If you aren't going to pay enough to hire more people, pay more to those who stick around to do the work of the people you can't hire.
The team is consistently very friendly! I always receive quick service.
Young Lady appears with such a wonderful attitude to receive an order. Dining room very clean, with individually wrapped condiments given out from behind counter and food that taste as good as before. It's kinda am oasis in this Current World State if Affairs
Food was great. Can't beat a old classic drenched in cheese. Lol
My fam from Canada really wanted Arby's lol we get there and end up ordering $80 worth of food. Not only did they get the order completely right, Everything was still piping hot from th fries to the motz sticks and sandwiches, everything was deliciously hot.
Arby's is a solid choice for those looking for flavorful sandwiches and sides in a fast-food setting. Whether you're craving a classic roast beef sandwich or interested in trying one of their specialty items, Arby's delivers on quality, taste, and convenience for a satisfying meal experience.
My husband really likes the fish sandwiches. He declares it's better than any other fast food chain restaurant, hands down.
This is a great location. The service was top notch. I ordered a single item waited less than 5 minutes in the drive thru, received my item and left. Just to provide you more insight on the location. It's located on the right side of Sunrise Blvd going east toward the beach the fork. To get there take the beach exit where the road splits to get to the Arby's. Bon appetite.
I love Arby's food. In my opinion this is the best location. I go here often and I never have a bad experience. The young man named Woods is super friendly and helpful. Nice, hard working and polite young man. His manager should be proud of him. Thank you Arby's and Woods for always giving me great food with AWESOME customer service. It means a lot! 😊
The fish sandwiches are great! I wish they were available all year. The staff at this location are wonderful: friendly and helpful with special orders, and they take care to make sure the order is accurate. Today Kimar was at the window and was very nice. When they don't have the fish sandwiches you can get the Market Turkey and Swiss sandwich without the turkey if you want to skip the meat. And, this location has switched to paper straws, which are better for the environment.
Always love a good Arby's Roast Beef and Cheddar. This was no exception. Drive thru was quick and efficient. Food was hot. Potato cakes fresh from the deep fryer. A delicious option on the fast food circuit. Lots of different items to choose from. Burgers get old, not much for tacos. Nice change of taste.
Oh my this is gooooooood food. I had the prime rib sub with curly fries and a roast beef cheddar sandwich. Delicious. Mouth watering choices on menu. Great, affordable prices. Staff was friendly and professional. Hard working. Restaurant was clean and bright. I highly recommend this place for lunch or dinner. Oh yeah, try the milkshakes…they are out of this world and ring that bell 🔔 on your way out!!! A+++++++
Like employees eager to please patrons
I ordered roast beef with curly fries and shake. For a fast food chain they are quiet the best. Great services comes with a great food. Top notch.
We picked up Arby's roast beef sandwiches, curly fries and Jamocha shakes. We haven't had this brand of 'fast food' since the store on Oakland Park Blvd closed many years ago. It did not disappoint. Roast beef was exactly how we remembered it, hot and fresh, and the Arby sauce was the same too which was a double bonus. We always asked for extra packets in the old days and they doled it out like you were stealing it to resell lol. (Curly fries were cold and greasy though.) The shakes were just as we remembered them, really flavorful. Brought back many good memories. It was a pricey dinner for 3 ppl but the newspaper coupons made it more reasonable. Definitely worth the trip down memory lane👍👍
Best service I’ve had at a fast food restaurant in a while, literally every person I saw leaving the place rang the bell. The workers are so attentive in welcoming every person walking in and making sure people found their food to their expectations. They were also pretty friendly and attentive to keeping the place clean.
Love the food here and it's right near my house so it's so tempting. The customer service is great at the store on Sunrise and 15th.. everyone is always so nice and I have never had a problem. My kids love the shakes the best but they have allot of competition there..
Always love going to any Arby's .I just live the turkey, bacon ,ranch, cheese market place sandwich. The flavor is always spot on its so big that I always save half for the next day.
Always a great Roast Beef 🥪 and Curly Fries🍟 at Arby's. Food was hot fresh and served fast. 😀 :)
The best fast food drive thru in ALL of Fort lauderdale... the staff are always cheerful, professional and the orders are precise every time. This is the only place I can order, pay and drive off without checking it. Thanks for being excellent at what you do!
Everything was great as usual! My 7 year old was begging to go here because he wanted the macaroni and cheese. So I'm just sad they don't make it anymore. It was good and not too many kid friendly options so the Mac n chz was a nice change!
Lunch with my wife. We received immediate service at the register. The workers were very nice. The food quality was excellent and the prices are good. Only thing may be that some of the tables needed wiping off. But to be fair, it was about 1pm. Will return soon. Thanks. Keep up the good attitude and quality! I love Arby's because of places like this.
It was a drive thru PU. Wanted the fish sandwich. It was really good. Fish had great taste, the right amount of moistness, good size, and crispy batter after driving home. The mint chocolate shake is awesome. Crinkle fries are good, too.
I'm very surprised! The food was good. The seating was good and very clean, too and when sauce cups needed to be refilled, they were quick to refilling.
The healthiest great food available. The staff are very attentive and friendly. Fast service.
Ample parking. Quick service . A good selection of sandwiches and roast beef with or without cheeder cheese. Crinkle or spiral fries. Tea,soda, and slushy flavored drinks. Fish sandwiches. The double roast beef sandwich was thick with the sliced beef. Horsey sauce and hot Crinkle fries. Overall outstanding and reasonable priced.
I was asked by a friend to pick up the advertised 2 for $6.00 special sandwiches. As it was 11:30, I was pleased to learn that there was no wait. The requested additional condiments were cheerfully put in the bag. Service was very quick. It was clear that there are regular customers as the lady behind me had some type of card she had validated. Glad to do this favor so quickly
A very well managed Arby's..... clean, good service, and pretty quick and the food is prepared correctly. No complaints
Arby's is always good. Wish there was one closer to me, and of course is unique don't have their own taste brand, which I love.
I haven't had Arby's in over 4 years and it brought a tear to my eye, from the first delicious bite to the last! The workers were friendly and quick to help with sauces. The food was hot, fresh and fast.
Fresh food with surpassingly good quality for fast food. They really do have the meats. Had both the new Diablo dare chicken and Diablo dare roast beef sandwiches. The heat is for real - definitely a challenge though not as crazy as the one chip challenge. Perhaps comparable to the Korean fire noodles in hotness. The sauce is good but seems to work better with chicken rather than roast beef even though that is Arby’s signature. Highly recommend.
they have the best buffalo slider like its drenched in hot sauce you can have curly fries or onion rings they have these dipping sauces next to the soda machine if you want to add more sauce to your sandwich or use it for your fries I was just disappointed that they ran out of there cookies cause its salted caramel choc chip cookies I like it here cause its always quiet no kids from school yelling and screaming like mc Donalds
Went today and it was the bomb. Fresh delicious potato cakes. Good sandwiches 4 for 10$. Recommend this place!!
Everyone who works at this location seems to enjoy people. And the food is consistently good. A pleasure to dine there.
Everyone who works at this location seems to enjoy people. And the food is consistently good. A pleasure to dine there.
I like Sent a, change from the burgers, has a good variety of sandwiches. It is fast food so we are not talking gourmet but it is a nice change of pace. Good shakes, nice discounts between 2 and 5 pm. Sliders are nice.
Large order, and everything was right!!! Enjoyed most of the food also, since I hadn't been to Arby's in years. The roast beef sandwiches weren't that tasty like they used to be. Didn't rate atmosphere since I went through drive thru
Am I the only one who thinks Arby's is underrated? This fast food chain, in my opinion, provides excellent value for money. I've been to this location several times. Most of the time, I just do a drive thru. My orders are always correct. When I receive the food, it is freshly prepared and hot. I enjoy their promotional items, such as their fish sandwich on a Hawaiian roll. I ordered the Good Burger 2 meal today, which included a wagyu beef burger, fries, and a strawberry milk shake. The entire meal cost less than $14, which is less than what many restaurants would charge for just a burger of this quality. Needless to say, I'm a fan, and I'll be back!
I'm not sure why they don't have more customers because their food is far above the standard fast food restaurants. Their meals cost about a dollar more but are not even in the league with McDonald's. The only thing is the buildings are a bit long in the tooth. It appears that people like to buy glamor and freshness more than the food
Young gentlemen named Backy wated on me. Took my order in a pleasant way, was very efficient and nice. Was very surprised not used to so much kindness from a fast food employee. Good job. He should get a raise
Was surprised they were still around. I an not a roast beef kind of guy and.sliced as.lunch meat, was always a firm no. Arby's has put a twist on a, for me at least, boring sandwich. The newest addition of white cheddar cheese macaroni and cheese is delicious. I guess whatever they are doing is working. Food is quality, menu changes have only added to an sturdy menu.
It's Arby's so I wasn't expecting too much. Got the Brisket sandwich combo with sauces on the side. No risk of an over sauced sandwich. It was fast food brisket sandwich okay/Good and fries were fresh. The part I found most refreshing was the staff being friendly.
We always hit the drive through here so I can't comment on the atmosphere inside. On occasion there are 2 or 3 vehicles in thecdrive through, but that is rare. The staff is efficient, polite, and hard working. Especially the gentleman who is there during the day (I expect he is management) and the young man at the window at night. Sometimes they'll have you pull off to the side if your order isn't quite ready (fresh fries anyone?) and there is someone behind you. They then run your order out to you in a jiffy. It's our favorite fast food place in a pinch. We will miss it and the staff when we complete our move.
Ive been going here since I was in highschool and ive never had any complaints. Unfortunately whoever just prepared our food did not care whatsoever. It's like they slapped it together and drenched it in sauce. Does Arby's train who they hire on how to prepare the food?
Great service, tasty fast food with cleaner than most environment. Easy to order and fair prices.
I stopped by for the first time in a couple years to try the new gyro sandwich and it wasn't bad at all. The restaurant got a major renovation a few years ago in keeping with the chain's new look and it's been well maintained. The dining room and restroom was clean, stocked and organized. Suggestion: Try the 3-Pepper sauce. It's mild but flavorful but it doesn't come in packets like the other sauces.
It's Arby's, so you what you're gonna get. The service is good, friendly, the place is clean. Food is not fine dining but pretty good for the price. A jamocha shake and potato cakes make everything better 🤘
The food at this Arby's was fine. It took a while for somebody to realize we were waiting to be served, and once that happened, they were very prompt and courteous, and I have no complaints along those lines. The store was clean, but there was a certain odor about it, and it was rather disconcerting. I'm not sure what it was, but maybe old oil. And that kind of put us off our food a little.
Slow service, the roast beef sandwiches were cold, and the potato patties were also cold. Will not go back.
Slow service, the roast beef sandwiches were cold, and the potato patties were also cold. Will not go back.
This is one of the Arby's I go to the most, I enjoy the Arby's standards, but right now the have the 60th birthday meal which brings back the classics. The Jamocka shake, the fat wedge potato pa…
If you like your order messed up, this is your place. Consistent errors every single time I order delivery from them. But somehow I keep going back. No more. Last order left off my drink, au jus sa…
Am I the only one who thinks Arby's is underrated? This fast food chain, in my opinion, provides excellent value for money. I've been to this location several times. Most of the time, I just do a d…
Arbys gurl y'all had me lookin a hot mess eatin this fabulous buffalo chicken sandwich gurl y'all gave me x tra sauce- I didn't even have to ask. Kings ...Queens if you out...
Arbys gurl y'all had me lookin a hot mess eatin this fabulous buffalo chicken sandwich gurl y'all gave me x tra sauce- I didn't even have to ask. Kings ...Queens if you out...
The staff weee nice and friendly. This was a nice place to go to which I go to them a lot as well in the past at other locations.
The staff weee nice and friendly. This was a nice place to go to which I go to them a lot as well in the past at other locations.
The food from Arby's was good as always. The service was fine but the cleanliness of the tables could be improved. Conclusion: There are clearly better Arby's restaurants.
First off I was going to rate this place a 1 star for the bad service but after speaking with the manager on duty Marie everything changed. She is one of the most polite and professional person I've ever met. Not only she make feel like a customer but as a human being in whole. Elextremely satisfied with her handling on the situation and incredibly happy the way i was treated. Marie thank you for being the manager at this location and addressing my concerns. As to the supervisor named CARLOS, this person should be more like a cleaning table crew. His skills are below standards for such title. He was extremely unprofessional, As I was explaining the situation to both Marie and Carlos, Carlos just plain said well what can we do for your sir? Instead of listening and attending to my concerns he just wanted me to let him know what I expected them to do. I got upset and asked which one of the two was the manager and Carlos said it was Marie so of course I said I wanted to speak to her and not him. Carlos just stood there looking directly at me and never left the counter until finally, I'm guessing he needed to just go and hung up the phone which I was on hold for over 27 minutes trying to speak with a manager. Personally if carlos is ever at this store when I come to the dining room I would just walk out. He is unprofessional, rude and no respect for the customer, He needs to be retrained to keep his supervisor title because he shows no justice for such. I'm glad Marie made a better day for me Good job Marie at making an unhappy customer a returning customer. Ernesto Alvarez
The biggest disappointment today which is a pet peeve of mine is hot food that is COLD! I received 2 Beef and Cheddars with extra cheese sauce, the beef and the cheese were cold. Now when I returned to the counter the Mgr, [ I'm guessing] apologized and asked for two new ones. It gave me hope only to be let down again with a warm bun, lukewarm roast beef and again slightly above cool cheese sauce. 🤷♂️🤯. I guess at least this day they were consistent!
The sliders are OK.... the roast beef ones are bigger than the other ones I dont know if that's poor slider building or that's the way it comes .. both very simple soft hot and quick I can in during the happy hour s ok they where only 1 dollar each I might be upset if I paid regular price 1.69... but for a a quick cheap snack they are OK...
Got our order wrong and over charged us for 2 items.
The food is always good but this location is run down.l in the last couple of years. The staff seems to feel underpaid and unable to perform their job. It kind of feels like you're asking too much from them to get you your food but overall these are just feelings, I've never been treated badly. Perhaps Management should pay a little closer attention to these areas of concern.
Plenty of parking. Food is hot and fresh. Person at the order windows was not paying attention to what I asked for and I ended up with the wrong fries and not enough Arby's sauce.
Arby's is Arby's, sad locations with poor service but the food is Okej.\n\nGo for the Roast beef sandwich and Turkey melt...\nAdd extra horseradish sauce and it will be a good meal!\n\nSkip the res…
Arby's is Arby's, sad locations with poor service but the food is Okej.\n\nGo for the Roast beef sandwich and Turkey melt...\nAdd extra horseradish sauce and it will be a good meal!\n\nSkip the res…
Don't sell this place short because it's a fast-food chain. There are lots of bargains here, though the food isn't haute cuisine. They have gyros with three choices of meat: lamb, beef, turkey. I've …
Don't sell this place short because it's a fast-food chain. There are lots of bargains here, though the food isn't haute cuisine. They have gyros with three choices of meat: lamb, beef, turk…
It was okay..... Food is never freshly cooked when we go there to eat. Or atleast that's how it seems.🤷🏾♀️ ***Update*** 06/19)2025 Pulled to the drive thru area around 11pm ish and was deciding what to order when I was told by an employee through the speaker that they were out of roast beef but had more cooking and the wait would be around 30 minutes. I drive across town specifically because I wanted Arby's so I decided okay cool I'll wait. Half an hour later I return to the drive thru only to be told that the roast beef still was not ready and when asked how much longer was told not sure .....complete waste of time and I won't return. It's just not worth it anymore. The food is usually cold or just not freshly cooked but I did want to give it another try because I love Arby's...smh but now I'd rather spend my money elsewhere. If the workers don't care....neither do I.
Absolutely horrid. Cold fries, meat on the Ruben over salted. Too much 1000 island dressing, saurkraut just a lump on one end of sandwich. It was just a bad experience, and it seemed like the staff did not know how to handle a busy lunch rush. Would I return, NO.
Meals has diminished a lot in quality and quantity.The service is ok .could be better The portions in their sandwiches are smaller.
I dine in and after I finish I need to use the restroom and the manager told me that there was no running water men and ladies room , how can they have a restaurant open with no running water? That’s not good for employees or customers, is discussing .
Had the new Petite Filet Steak sandwich recently and was very UNDERWHELMED. Yes, it tasted pretty good, but there was only the SMALLEST amount of meat provided. This is yet another case of the fast food item being presented in the restaurant is *NOT* the same as it is pictured in Arby's advertisements. You have been warned!
It was clean and the food was ok. However, we were at the counter to order our food and 2 of the employees were arguing about who was going to stock for the shift in front of the management. Who did not say a word until after they quit arguing. And all he did was fuss about percentages and they needed to pick it up so he didn't get into trouble. Then 20 minutes went by and we still did not have our food! I finally went to ask for our food which manager took my order and then didn't know why I was standing there he just assumed I got my food! Then apologized. Not impressed by any means!
The service is horrendous and they will probably be out of business in the next 6 mo's. Clearly the owners of this location aren't there as this is like walking into an unmanned 7-11. Brutal
The service is horrendous and they will probably be out of business in the next 6 mo's. Clearly the owners of this location aren't there as this is like walking into an unmanned 7-11. Brutal
This place needs new management. It's insane that I have one simple order and I have to park on the side and wait 10-15 mins for one order. Shut it down or fix the problem!
This place needs new management. It's insane that I have one simple order and I have to park on the side and wait 10-15 mins for one order. Shut it down or fix the problem!
I had made a simple order for the deluxe cheeseburger with NO LETTUCE, ONIONS, OR PICKLE. Just the tomato. \n\nI got everything I didn't want. \nWhen I returned I didn't give any attitude even thou…
service was terrible I told the lady 3 times I want mozzarella sticks and she forgets to ring them up at the window I tell her I want mozzarella sticks and she brings me fried Mac n cheese balls
It's amazing this place is still open. Dumb is an understatement. Now the cheddar is sauce and not cheese and you have to "axe" for it specifically. Omg. What a (profanity removed) show. They must …
There's a reason there's never a line. Everyone acts like they are annoyed with you (prob cause they're paid crap), the wait times in drive thru are ridiculous and you still get food that isn't hot…
Horrible service EVERY single I come to this Arby's. They always have me pull off to the side to wait for my food and when I ask how long they say a minute or 2.... then why pull over & there's no one behind me? Last time they told me 2 minutes for curly fries, i waited parked for over 10 minutes, and they were trying to signal me in my rear view mirror from the window to back up to the window because they were to lazy to come outside. Customer service horrible!
One of the dirtiest fastfood places I have ever been. Floors are sticky, several of the soft drink dispensers were empty (unless they make clear Coke). Very incompetent employees, took forever to get food considering they were empty (which should have told me something). Even saw an off duty employee climbing over the serving counter reaching for something right in front of the manager, not that he cared.
Our visit yesterday was horrible !! Stood in line for 8 minutes, while one counter person was extremely rude and left the counter and was in back arguing with another employee . While another employee was counting money right out in the open.. I said several times can someone help me , and was yell from the back counter I’ll be right with you ( Rudely ) I turned to the guy standing in line behind me .. good luck I’m out of here … I will never return to this Arby’s ever again . Hire people who care about you business and not rude and unpleasant employees .
Great place to get some food poisoning. They can’t ever seem to make the simplest orders correct and that’s probably due to the turnover of employees every few weeks.
I would give a zero star but I am unable to do that. I placed an order to Arby’s through DoorDash. They gotten the entire order wrong. Not only did they got it wrong I received another person order. I called the restaurant several times and no one answered. What is the point of you guys having a number of no one answers. So I had to contact DoorDash and they were able to help resolve my problem by reordering from them. Once they did that it over an hour and then my order was cancelled. So I had to drive up to the restaurant to ask about my order. And literally one of the worker is just standing at the counter looking at a paper. Idk how my order was messed up when I only seen 3 three workers working. Next time please throughly look over customer orders before handing it off to the drivers or anything. This was my first time ordering from them and will be my last time.
Came in around 8:00 pm waited at front counter for over 20 minutes and no one never came out to take my order. There were no employees at front, neither at service line or drive thru. I guess employees were having a good party in the back.
Why is it such an issue when I ask to sub turkey on the roast beef and cheddar?? I don't eat red meat. Today, AGAIN at this location I asked for a roast beef and cheddar sub turkey only this time, I was immediately told, "NO, we don't do that". I asked why do I get a hard time with this everytime? Your company advertises, "we have the meats!" C'mon Arby's...... and can I please get it without an eye roll? This is why I don't come here very often because your staff is rude at the ft Lauderdale location on Sunrise. I'll stick with Chick- fil -A where at least the kids that work there are polite. Get it together.....
It's a very dirty location, and the people who work there look like zombies. No smiles and greetings when you get into the store. Noticed too a car was parked at the entrance and el driver was.back an forth from the store to the car....mmmm....what they was doing???
They have decided to lock the doors at 3pm. No signage, no notice to potential customers. Called to find out after the fact. Greeted with a rude and unpleasant manager on the other end of the line. I stop here a lot. And this was by far the worst and only bad encounter. Rethinking my fast food choice! Wendy's is across the street!
The newly advertised fish and fry platter was misleading nothing like the commercial. I ordered the (5) piece platter and was extremely small and disappointing. This platter is perfect for anyone that is 5yrs old and younger. It's smaller than an appetizer. Since I'm here all of the portions are extremely small and very pricey. Please lower the prices or increase the portion size. Please corporate
Woah I don't understand what's up with the food around here but nobody is happy. Beef and cheddar came out cold and sloppy yet curly fries were hot and decent at best. Interior needs a good cleaning and try smiling at the front counter.
The tall black guy with the crusty dreads at night is the worst.. No customer service skills.. lacks etiquette. Very rude, almost like he despises working there. I’ll never go at night again
On 4/29/2021 I had a extremely rude and threatening experience between 9:30 - 9:45 p.m. by two employees in the drive thru... they are very unprofessional and rude and when I asked for a manager, they both crowed around her at the window as if they wanted to brawl... The manager was very nice and defused the situation but I should not have to fued an employee when I'm spending my money at a place I've been going to every week for years, before they ever worked there...
Nasty as hell no one was in the restaurant and me and my friend went in to enjoy something fast and ended up waiting like 12min just to get the food, nothing was done/made and everything was over cooked
I just left the drive-through at 5:33. I ordered my food paid for it. They told me to move up and park in a spot next to the place so they can bring out the food. They forgot half the food I went in and the gentleman behind the counter, was scratching his genitals and packing food. Drive-through attendant made my beverage because the beverage machine was broken in the dining room. While he was making it him and his friend behind the counter, we’re laughing like he did something to it, Trying to leave the parking lot they had such a backup of all the people waiting for Their food it took me another 20 minutes just to leave the parking lot because of cars were packed onto each other waiting for their meals. Finally, I left and throw the food away, never going back there again!
Worst place I have ever been. There was a lazy employee in the drive thru, rushing us to order and forgot one of our items. We went back in the ask, but he doesn't even remember us from 20 minutes ago. We were only 1 car at that time for 15-20 minutes. Not sure why he asked us to pull over to the parking lot. Food did not sit well in our stomachs. We won't be going back there again and not recommending this place to anyone.
How are they still in business? I went there to grab a beef n cheddar and some curly fries. The place was DEAD and not only did I have to wait for the order (which I don't mind if it's fresh) but when the food came out EVERYTHING was cold. The fries were sitting under what I assume was a broken heat lamp from the time I got there until my order came out.
Specifically asked for extra Arby's sauce for my 3 sandwiches. The person behind the counter looked me in the eye and told me "I got you". When I got home I had two packets. I think it was because I was not black
Horrible. Used to be great! Potato cakes frozen on delivery to me. Now can not get order right.
Very bad service. Food tastes awful. Wrong order given.
I stopped late tonight to get food and the gentleman was rude and lack customer service. I decided to never go to any Arbys location from his behavior.
GROSS. JUST GROSS. Ordered double. Got singles. No sauces i asked for. Do Better Arbys! And to the lady working the register. I will not back up because you decided to fake taking my order in the bathroom! Hope you washed your hands! If you dont want to work here find another job. Almost $40 for this GROSS food. Never again!
Since when has a customer service job turned into being such an inconvenience to actually provide good freaking service to the customer. It blows my mind to pull up to someone’s job and it’s like YOU ARE INCONVENIENCING THEM. This is so freaking backwards it’s disgusting. I ordered pickup, two sides of fries and a beef and cheddar. I got there to pick up my order, he hands me the bag, I look in and there were maybe 2-3 packets of sauce. I love Arby’s sauce so I asked for extra, he legitimately ROLLS HIS EYES and hands me two more packets of what ended up being horsey sauce. Will not be back to this location ever, super unsatisfied customer here. Maybe reach your employees how to actually provide good customer service and people will want to return.
Ordered a steakhouse garlic ribeye sandwich. Got exactly TWO tiny onion rings. Cheese was melted but cool. Curly fries were less than lukewarm. Server acted like she was too busy to take our order. Restroom was a disgusting mess, I wouldn't even gave used it except I NEEDED to. I've had this steakhouse garlic ribeye sandwich at other restaurants, and it ROCKS. Today was a bitter disappointment. Will never go back to this particular restaurant again. Which is sad, because it's the closest to where I live.
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1720 E Sunrise Blvd, Fort Lauderdale, FL 33304
Rochester, NY 33304
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