KFC

Vonia

I really want to say good things about this place, really. I come here all the time, especially since one can order Taco Bell @ the same time! But customer service has consistently been slow. Really, it is ludicrous that it is quicker to sit through drive-thru than it is to walk inside. I've had a mixture of nice employees and rude ones, but even the nice ones cannot seem to do anything to make service any quicker. Alas, this being one of the only fast food places literally minutes from me that is open relatively late, I will continue coming. But it doesn't mean that I'm satisfied with the service.

Victoria Reynolds

The drive thru took forever. I was AT THE WINDOW for 20 minutes and that doesn't include the time it took to order and get to the window. With only 2 people in front of me and not a whole lot inside. And didn't even get everything I ordered. No apology from anyone at the window for the time. If I could've left the drive through I would've but there was no way to. Won't be returning.

Maria Solis

I am very pissed 😡 with this kind of service at KFC. My family meal was salty and raw chicken 🍗. My money is good after I work all day. Kfc workers won't wearing gloves to cook and filthy nasty . My complaint goes to the KFC manager . Check ✔️ who you hire because it is pitiful .

ilove1direction48

Went to the drive thru only to receive disrespect & sarcastic remarks. Left the drive thru and needless to say, both employees w/headsets were sitting down and yelling like monkeys. Instead of focusing on being rude to customers they should focus on getting a good acne cream for their faces.

Shereda Pannell

The Drive Thru Menu Prices & POS ARE NOT THE SAME!!! After being overcharged almost $3... Been sitting here waiting 16 minutes for a 5 piece strip meal & a chicken bowl. They're out of Pot Pies tonight... There was one person in the store and no car in front of ours in the drive thru. There's a whole lot of laughing and joking going on but ZERO CUSTOMER SERVICE. 20 minutes later, I'm still sitting here! Oh! They gave our food to the wrong person! Man oh man... There are only 4 nuggets in this almost $8 bowl... and no Extra Gravy I requested and asked about again BEFORE I took my food. She looked me in the eyes and reassured me it was done. If I had seen the MANY One Star Ratings BEFORE hand, we WOULD NOT HAVE WASTED OUR TIME & MONEY. THIS OWNER OBVIOUSLY DOES NOT CARE BASED ON THE MANY BAD REVIEWS OVER A LONG TIME PERIOD. JUST TRIFLING! I will be reporting this location to the KFC Headquarters.

Eunsung Lee

I will not come here again. These employees are so rude and they are really rude to costumers. I ordered from drive through at 6:30 but I am not getting until 40 minutes. Not working hard. Very slow at everything. When I finally got my food. They are just telling me to get the food. This is not good at all. Bad customer service. Don’t go here. You will regret it.

Jake Fortune

The food is fine, but the service and quality control here from anyone below management is just awful. I have had bad experiences with the cashiers every time in drive through as far as attitude and missing items. In addition, I placed an Uber eats order for this location and they did not include a dozen cookies I paid for, or my chicken sandwich ($10 value after tax.). Like come on, I work in food service but I’d never miss two thirds of an order. Ridiculous. Thankfully I got a refund through Uber and the manager of the store was very nice, but that experience alone made me reconsider trusting delivery altogether.

Heartless Redd Angel

Will NEVER go back. I asked for 2 crispy tacos, a bean burrito and a chicken sandwich. The sandwich was for someone who has sensory issues and asjed for the patty on the side or dry without pickles. I was asked to wait at the drive thru box while they did a shift change. Took about 10min. Placed my order and got to the window and I can literally hear the 2 older women and the girl who maned the window talking about me and my order and laughing. I felt so awkward and uncomfortable. I don't need to go pay my hard earned money to be made fun of. I called corporate and waited for 20min just to hear that the person I was calling wasn't available. What happened to RESPECT. 🤬 UPDATE: I called corporate because no one should feel uncomfortable when they go anywhere to buy something with hard earned money. But, Corporate apparently doesn't care about their customers.

Afrika Henderson

I went to this location because it's on the way home. I wanted to go in the lobby but there was this kid named Elijah smoking by the entrance. I went through the drive through and while Brandy was very helpful, Elijah looked like he was dragging the team down by how the manager was reprimanding him. I got my food and left. As someone who has worked fast food before as a manager, I don't appreciate a weak link; especially one who smokes in front of the entrance where paying customers walk through the door.

Randy Woods

At peak lunch hour, the wait was about 30 minutes for KFC original recipe. Lots of individuals on lunch break used most of their break waiting for their order. When I finally got my order it was good. I did not have to get to work but I felt sorry for those who did need to get back. No one was even apologizing for the slow service.