Rachel H

the only thing i liked were the window bar stools u can eat at and watch the people outside go by. not to mention there awesome arcade games. Galactica, pacman and millipede! how cool is that!! other then that, the customer service is garbge

+3

Fabian Jungmann

Not a great Burger King. The food was standard BK stuff, but the person taking my order struggled to understand what I was saying, which made it quite difficult to order anything that wasn’t a basic meal. I was asking for one of their sides combinations, and this proved impossible to get across, so I gave up. As for the atmosphere, there were people shouting and being generally rowdy. I certainly wouldn’t have wanted to eat in.

Nicholas Hursey

This place is disgusting and there employees don't care. I ordered a regular whopper and my fries were still half way frozen and my burger was half ass put together right. I completed to the manager and all she did was tell me there remake the burger. So I did and it came out the same way. I asked for my money back and she told me there's nothing she could do that the store already had my money.

Omer Kaya

Slowest burger king ever , there is no way me to come back here again waited for crispy chicken over 35 minute and it’s not even rush hours damn that’s place it’s sucks hope they close soon

Isaac Langford

Caught them throwing my food in the microwave. I asked her how long has it been sitting there and she said she don’t know. Do you want me to make a new one. I am calling Public Health that is nasty. Stop being lazy and make newer Food.

Sara Nahid

So we literally had to do sign language after the waitress kept typing in our order wrong. Surprisingly she kept typing in the order with the higher value and confused us so much :/.

Barbara D

This was one of the worst and most shocking experiences I’ve ever had at a Burger King. We walked in with my children and witnessed an employee (an Asian man from the staff) aggressively approach another customer who was quietly sitting down. He came at him with a broom, insulting him with offensive language, trying to start a fight, and even shouting for him to go outside to fight “one on one.” This was beyond unacceptable, especially with families and kids around. The customer did not want to fight and walked away, yet the employee chased him outside trying to hit him in the street. Even worse, other staff were laughing instead of stopping him. When I complained to the supervisor, she told me not to get involved, that “nothing would happen,” and even challenged me to complain to corporate, saying it wouldn’t matter. This behavior is outrageous, unsafe, and completely unprofessional. Employees should NEVER threaten or assault customers, and supervisors should NEVER dismiss such serious misconduct. Burger King should take immediate action, because this is not only disrespectful but also dangerous for every customer inside the restaurant.

Joan L

My family and I were visiting San Francisco for a day and we just finished riding the cable cars and we decided to eat there since it was close and we were hungry The service wasn’t bad nor the food but the overall atmosphere was rather sad The experience I had there was the worst and one that left me quite traumatized And that experience was….the restroom… They have two restrooms (one for staff and one for customers) The whole lock on the customer restroom door was so confusing to figure out that it would be on lock so you had to get an employee to open it and it was forming a line to go to the restroom When it came to my turn after a few minutes I hear banging on the door and someone trying to open it (I presume someone thought it was locked and thought nobody was inside so they got an employee cause no one else was behind me in the line at that time ) I kept screaming yes in hopes they would stop and it did thankfully but it left me very much scared and traumatized and my heart was beating very fast So I would not recommend going to this restroom unless you want to get a scare like I did There was also some homeless people roaming around in the place so I would not recommend cause outside looked cleaner and better

Lance Crumes

I live in the city of San Francisco and my wife and I comes to this Burger King quite a few times each month. We have been coming regularly for the past yr and I have never been to a restaurant that has the absolute worst customer service employees than this BK. I mean I don't ever write reviews about anyone or anything but this BK has made me think of them as the exception because it's that bad here. The Burger King that is located on Powell right off of Market St. I will never allow for myself or my wife to spend our money at this place because they don't deserve it.

August F

A medium whopper with cheese combo (with french fries and a Dr. Pepper) cost me $18.39, and they couldn't be bothered to add more than a literal sprinkle of lettuce onto an overcooked hockey puck of a burger patty. Go somewhere else, BK has hit rock bottom.