El Pollo Loco

Sheena Marie

The food here is very delicious however the service is not that great.

Juanita Belardes

Great place for a mostly healthy quick bite. My one big complaint is I always say no salsa and they ask like 3 times per visit and then sometimes I still get salsa in bag that I have to pull out and give back. I go here often enough that guy at window should know me and my order and that I dont want salsa.

Cerulean Fish

This El Pollo location is in the same parking area as Costco and easy to see from the street. So if you're burnt out on pizza or hot dogs... About 2/3 full so local popular place too. The service was very pleasant and helpful. Main dining was very clean. During my visit someone came out to tidy the drinks and refill iced tea. One downside is during late afternoon it feels IMHO a bit toasty next to the windows. Don't mean to sound picky but, any way they could get blinds for the late afternoon?

Cameron Barnes

My burrito was carelessly prepared. It was delicious but I had to eat it with a fork because they literally didn’t even wrap it. Such bogus. Won’t be coming back.

SJC 949

First time back in months. Stopped going because something wrong on every order. I order thru the app. Today I ordered new Shredded Chicken Cheese Bowl. It does not come with sour cream or cabbage, but they put it in there. Looked disgusting. I asked them to fix and the lady in the kitchen actually argued to everyone that's how it comes. They made a new one still had the cabbage in the melted cheese and bean liquiid. So gross I didn't eat it. It's how this location goes. They blame you for the order being wrong. No mas.

Tim Crankshaw

Nasty food, can’t believe I paid all this money for old chicken and gross Mac and cheese

Greg Gharibian

Bro. No chicken in the Tosda. Double the price now, with a bonus of NO chicken!

Jerry Chavez

By far the most gross thing....pink chicken 🤢 when showed the cashier the cook came over and tried to tell us that's the correct color..... I've been cooking for over 12yrs on 2 different restaurants and yet never heard of pink chicken being a thing....you can get a light brown coloration close to the bone marrow when boiled but never on grilled chicken.

Justin S

I went in to use the restroom and both bathrooms were a mess. No toilet paper at all(4 rolls empty). I told the employee and she said ok. I stood there for 10 minutes then she actually asked me if I’m waiting for something. Lol. I am, I said, for the toilet paper and she said oh, ok. One second…. No kidding? Lol Anyway. That’s ridiculous. Dining room full of people about to leave and likely wanting to use the restroom before they do and they don’t think the restroom condition is a priority? Come on.

Kelly Miles

Would give them zero stars if it were possible. Placed online order, stood waiting for 30 minutes with a half dozen other people and never got the food. In the half hour I was there they served two people, two... Dirty lobby, wrong food prepared, manager yelling at people and unresponsive to customers. Complete disaster. No confidence.