Jeff Morlet

Went through drive thru at 9am on a Saturday. Got a small burger with fries, nuggets, French toast sticks, and some tacos. I requested to have no bun on the burger since I cant eat wheat. Fries were not even slightly warm and even my 5 year old was complaining about them. Burger had a bun on it, tacos had minimal taco sauce with no additional sauce in bag, and the French toast sticks were overly crunchy. Was disappointed as I honestly love jack n the box. Please be better. ✌

ATOMIK JOHN

Had someone attempt to take my order in Spanish and did not switch to English when I answered in English. They stopped mid-order without notice and went silent. I sat there for 2 minutes waiting for someone to come back on the speaker, so I drove to the window. As I sat behind the car in front of me, I could see them pointing out at my car through the glass and laughing as they handed the food to the patron in front of me. When I pulled up to finish ordering my food and pay they had me sit there for an additional 5 minutes. This was at 1 am so nothing else was open and my only option. Throughout the 5 minutes, they continued to talk amongst themselves and laugh while occasionally looking in my direction. At the end of it, they finally told me that their system had crashed and couldn't fulfill my order. Needless to say, I was already irritated at this point. Will not be going back to this location. The woman who only spoke Spanish and the younger man who was working with her should be retrained or fired. Not because of the language barrier, but for the sheer neglect and poor customer service skills. Do better guys.

Tyler Jackson

Don't know who was cooking but food was burnt no meat in the tiny tacos no sauce on the burger chicken nuggets were hard only thing that was good were the curly sanger fast food sucks lately

August Brooks

I'd really love to know how every time I come to Jack in the Box they are out of stuffed jalapeños. I suppose who ever has the job of ordering INVENTORY basically gets paid for doing a lousy job. If the product is in high demand...you order accordingly. Certainly someone, other than the 2 employees i just spoke to, has noticed that you are ALWAYS running out of a listed menu item. Certainly someone has the job of saying "hey we should probably order a bigger shipment of those since they're really popular and we ARE ALWAYS OUT" so inventory Mgr. Please do a better job or take a pay cut. Im sure you're just doing the bare minimum. Part 2 This is the worst taco I've ever seen from Jack's. Really, a few pieces of soggy nasty lettuce and only one one corner of the taco. C'mon take some pride. Lettuce should be cold and crisp and cover the entire taco. Does this look at all appealing? Of course not. Management, get your house in order. Take some pride in what you do! Just because you work in fast food doesn't mean you have to provide CHEAP SERVICE. OR does anyone really even care?

Found a bug leg in my food. Reached out to corporate but they didn’t reach out or do anything. Very disappointed and disgusted. I really loved this place. Now it’s all I think about and don’t see myself ever going back.

Billy Sanders

I only went through the drive thru because I was on my way home from cleaning a house that's what I do fur a living is clean houses and I ordered a Oreo milkshake and 2 tacos. The shake was great but those 2 tacos I tell you if I wasn't as far as I was down the road and it was rush hour traffic I would have returned then and get my little bit of money back because those tacos I know sat out under a heat lamp or something they were not even edible they tasted just like cardboard I had to go as far as taking the bite I had and spit it back into the little paper bag they come in individually. I tried the other taco heck I think it was worse than the first one. I'd never had a taco from Jack in the box that bad

EastWood

They say they’re open 24 seven but they don’t take orders at 4 o’clock in morning I’ve tried a couple times now to order around then at that time but all they say is there not taking orders

Aashish Aashish

Everytime jack in the box give me late order .

A. F.

Some bugs in my lettuce. Rude Staff. Weird vibe. I won't be back 🫡

Kirsten Coil

I come through the drive-through often food is always decent, but customer service is always rude and very negative my cashier today in the drive-through Arcella G is was by far beyond rude, no communication no hello no thank you no no nothing. Try to ask her a question. Continue to argue with me about some ranch. If you don’t like your job then maybe you should go somewhere where you can work where there’s no people around you instead of customer service

Citlali Villalobos

We’ve been to this location before but we have never had a rude experience until today. My husband ordered through the drive thru & the gentleman was nice. Once it was time to pay & receive our food, the girl named MARIA, was flat out rude. She gave my husband a Redbull, & my husband asked for the sugar free Redbull. Maria said “you didn’t ask for it though” & my husband NICELY said “yes I did I told the guy when I ordered.” She left & handed us the correct drink. When giving us the food, my husband asked for ranch. With an attitude, Maria said “how many?” And my husband replied “just 2 please.” Maria then said “I’m only going to give you 1 since I already gave you BBQ.” My husband then said, “never mind it’s okay like that , thank you”& drove off. We’ve neverrrr had someone tell us we can only have a certain amount of condiments… plus we never asked for BBQ & it was only 1.

jay R

Ordered a ultimate bacon cheeseburger full meal don't live far from the place So I figured the food would be fresh and served right nope I get home and I have a pice missing from my burger as well a nearly filled large fries spent 29$jst for my wife and I. Come on jack yall gotta do better then that smh and my food wasn't even that hot so I know it was sitting there for a bit not freshly made as well mmm

JerGarza20 Gaming

To day around 6 15 I went through the drive threw in the sanger jack in the box simply order 2 orders of tacos and 2 spicy chicken sandwich with cheese no tomatoes instead I get to different sandwiches labeled as spicy but clearly aren't had only mustard bacon and lettuce tacos were cold I don't recommend buying form this store if a simple order can't be taken made its a disappointment what this store has become.