Subway

Angel Solis

I have to tell you great people working here day and night. Wish I could be part of the team. Anyway sucks that they close at 9pmish every day and pick favorites when staying a bit longer then 15 mins to eat drink delicious foods. Anyway thank you for everything Gracias

Matt B

Where to start?.... I'm not even posting pictures because I had such a bad experience. First, they take forever to get your food. Second, the bag they gave me via drive thru was not even MINE. So I drive around to go inside to get MY order. They realize it's the wrong order and give me the bag with my order. I started to go thru the order and realized the cheeseburger I asked for plain was not plain... so I had to go BACK inside to get my proper order. Finally, when they decide to make my order right, it was done in haste and unprofessional. Put together sloppy, wrapped horribly, lukewarm at best. Not to mention, the chicken fries I ordered were cold and stale like they had been sitting there all day. My fries were soggy and not cooked all the way. Needless to say, I will not be going back anytime soon or at all for that matter.

Alberto Rodriguez

Walking into this Burger King, the first thing that hit me was the overpowering smell a mix of stale grease and something unpleasantly sour. Outside the entrance, several homeless individuals were camped out, which made entering feel uncomfortable and a bit unsafe. It seems most customers shared this sentiment, as the majority were opting to enter and exit through the rear entrance to avoid the scene altogether. Once inside, things didn’t get any better. The staff were inattentive and unhelpful. When I approached the counter to place my order, I was told I needed to use the self order kiosk because “they can’t use the cashier at this hour.” Excuse me, but I’m the paying customer here. It was frustrating, to say the least. To make matters worse, they forgot half my order. When I brought it up, I had to explain what was missing, as if they had no clue how to handle basic customer service. The lack of care and attention was shocking. And then there was the food if you can even call it that. The chicken was wet, cold, and tasted as if it had been defrosted and served without any care. It was soggy in the worst way and honestly borderline inedible. Every bite was disappointing, and I couldn’t stomach finishing it. Overall, this place is a disaster. From the unfriendly staff to the dreadful food, everything about my visit was a letdown. Avoid this Burger King at all costs it’s not worth your time or money.

Holly Wood

The price has skyrocketed but the food has shrunk and they are stingy with the sauce . I paid $6.99 +tax. The mozzarella cheese was like plastic...ugh, pretty gross! It was a bit dry for me so I had to go ask for marinera sauce.

Alina Jaramillo

I asked for a regular hamburger, they put it down as a cheeseburger, I corrected them and told them I wanted a regular hamburger and yet they still messed up and gave me a cheeseburger. When I called the number they have listed to let them know, the number was out of service. Very disappointed that they couldn’t get one simple request correct.

Bachir Usf

Hi, I'm using burger king app and never got any problem with until today. This what happened in this branch today: "701 N Main St, Santa Ana, CA 92701" Less than One star for the manager there and sorry from burger king👉 deserve five stars. I ordered hamburger and got it with no problem them I saw on the app a free ice cream cone with $1 purchase and I asked a lady there (Cecilia) how can I get the cone? She said this is a mobile order and I did it, I ordered 10 Pc chicken nuggets (screenshot receipt) when I was next to her and she said: right... So, I surprised when I got my order with no cone!!! And I asked on the manager (the guy in the photo) he didn't behave like a real manager and refused to give me the free ice cream cone even I showed him phone's receipt... this guy is not pro and in the wrong place. This is first negative review I'm publishing and sorry about... 07/14/2021

Daisy Quiroz

It seems like they refry their fries. They feel fresh but taste stale.

Connor

They gave me the wrong order, I ordered impossible and it says so on the bag, and they gave me a normal burger, so I can't eat this. And just tried to call but their phone number is out of service.

Jay Detail

Ordered though drive thru manager Mary gave me a hard time and said she wouldn’t take my 2nd order because it’s only one order per car which I’ve done before she then passed me to a team member Alejandro who then told me again I couldn’t do two orders I told him I’d park and get down once I went inside I told him I know they don’t want to take my second order because they know I’m trying to buy a homeless guy a meal and he proceeded to say yes and also because it’s rush hour for them mind you they only had one ticket on the screen and no one in drive thru and why did manager Mari have her employee take over a “difficult customer” isn’t she a manager all she was doing is acting stupid watching from a far acting like she was breaking boxes down then started undoing her bun (hair) in the kitchen where food is being prepped

Douglas Roszell

I placed an online order for pickup in the Burger King app. The app stated the dining room closed at 10pm. However, when I arrived at 9:52pm the doors were locked and clearly the dining room was cleaned and mopped and had been closed for some time. I walked around to the drive thru and knocked on the window and was told by the manager that they had changed the hours and I could only get my food by driving a car through the drive thru. I had walked to the restaurant and there was no way I was going to walk back and drive to the store. I tried to request a refund through the app, but got no help from the the bot in the app. As of this time, I paid for food that I have not received. I will never return to this store after this experience. Clearly the manager decided to close the dining room early and cover with “we changed our hours”. This is false advertisement and fraudulent.