Sorrento's Restaurant
Italian · Syracuse
Ofertes disponibles
Sigues flexible, estalvia més
Sigues flexible, estalvia més
Sobre Sorrento's Restaurant
Sorrento's Restaurant in Syracuse is a deli chain known for its specialty sandwiches, salads, and health-conscious fare. With a 4.4-star rating from 195 reviews, we offer convenient options including curbside pickup, delivery, drive-through, takeout, and dine-in. Enjoy our great tea selection for lu...
Sorrento's Restaurant in Syracuse is a deli chain known for its specialty sandwiches, salads, and health-conscious fare. With a 4.4-star rating from 195 reviews, we offer convenient options including curbside pickup, delivery, drive-through, takeout, and dine-in. Enjoy our great tea selection for lunch or dinner. We strive to be accessible to everyone with a wheelchair accessible entrance, parking lot, and restroom. We're open Monday, Tuesday, Friday, Saturday, and Sunday from 7AM to 10PM, and Wednesday from 10AM to 6PM. Please note that we are closed on Thursdays. We welcome solo diners and look forward to serving you!
Què diuen els clients de Sorrento's Restaurant
Sorrento's Restaurant (Jason's Deli) in Syracuse is highly praised for its excellent customer service, particularly by manager Clint. Customers rave about the clean environment and fresh ingredients. Some negative reviews mention order inaccuracies and inconsistent food quality.
Plats populars
Ideal per a
Tip: Build your own salad on the app for generous toppings and fresh veggies. The manager, Clint, is known for excellent service and recommendations.
Services
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Opinions de Sorrento's Restaurant Syracuse
Their Irish potato soup is awesome. It's what I go here for.
Great food and even better service,they have amazing salads and there ice cream is to die for
Everything hot and fresh. Inside clean. Expensive but it's Jason's, and we only go every once in awhile. Kids ate their meals. Free dessert. I call that a win!
This place has the best Salad Bar and Ice cream for $10 anywhere! Love how fresh the food is and the place is clean and employees are genuinely friendly!
This is a new location and they nailed it! Layout is super nice and the staff was above and beyond nice and professional. Super clean and the set up is perfect 👌
I am so glad they are open near me. I went in to get me and my daughter a grilled cheese sandwiches and boy I tell u is was so darn delicious and hot. They gave me and my daughter fresh coming off the grill
I am hooked. The food is outstanding. The quality is amazing. And I love the fact there is free ice cream. This is mine and my daughters go to place. It is fast food with a dining experience. The food is brought out on ceramic dishes, not like "fast food" paper. It is really really good. The sandwiches have plenty of meat, and if by chance you want more meat. You can upgrade for a small upcharge. So far we have had a beef eater with auja, Spicey western Chicken wrap, Reuben, 2 muffelattas one with turkey, the other with ham and salami. The food is best quality. Soups we have had the broccoli cheddar (AMAZING) and tortilla soup (good but very spicey) SPAGHETTI AND MEATBALLS YUM We have had the ceaser salad with chicken and salad bar with protein. I am not sure if the salad bar is all you can eat, i will look into that. The drink bar is clean with several choices of tea, soda, and a fruit drink. Restaurant is clean, workers are all friendly and HELPFUL. And the restroom is clean. This is a definite go to place.
I have to say the food was great but Clint was better! I was almost killed by a 18 wheeler barreling towards me, so quick my body froze. But then, Clint pushed me out of the way! He saved my life. Clint is like a father to me.
The service here is awesome! Brayen checked in with us about our order and generally provided us with excellent care! Thank you!
Omg came in and my card was maxed atm withdrawal a d went to pay and it declined. The manager paid for my meal. Never seen this before wow excellent manager and friendly. Cleanest resturant
Great place to enjoy a sandwich, cup of soup, salad, or baked potato topped off by a delicious ice cream cone. Thank you for always fresh ingredients in whatever we order.
CISEL IS SO PERSONABLE SHE MADE MY EXPERIENCE GREAT! -reaven
I absolutely love their sandwiches and soups. The salad bar is always fresh and the customer service is outstanding at this location.
The food was delicious and the staff was very friendly.
Clean restaurant, quick and friendly service, impressed with all 3 servers and manager we interacted with. Kiosks are easy to use and employee offer help if needed.
Polite inviting and efficient. Very well ran store. Watching the way clint interacted with both guest and employees was a testament to how seem less the whole dining experience was.
Went to have dinner at Jason deli off rude snow the food was very good and the service was outstanding big shout out to Gisel and Angel for making it amazing
Clint went above and behind helping us with our order!
Super customer service and the best food. Very family friendly. I come once a week - sometimes more. Highly recommend!
Love the freshness of the food, and the people that work there are very friendly, I love the salads, the only thing that I wish is if they include the Garbanzo beans, other than that, everything is great
This location and team are awesome ! Today I went through drive-thru for a salad and was greeted with the best attitude and smile I’ve seen in a food business in a very long time ! ViCTOR was so impressive. I work in the industry all my life as a GM and a DM and this kid is a rare gem . I tried to get the managers attention while I was waiting but they were headed into a manager meeting . Clearly the managers at this location are a great team as I saw a whole staff that was awesome and clearly happy to work for Jason’s . Thank you Victor for being a STAR when most employee in this day are not . Keep up the great job !!!
The one on rufe snow had this great guy at the check out. How he greeted you was so amazing. And his smile lit up the world. I told him I didn't need a drink, and he said, " you have to drink something. Here's a water glass. I don't want you to get choked." Awwwww. So special.
Clint (I'm assuming a manager) was super nice, funny, helpful and very courteous. It was a long day and his help was a start to a pleasant ending to the day and a lovely start to our dinner. Thank you clint for the salad. You're the best! Give this guy a raise!!!!
Owner is great. Very customer focused. Very clean and bright. Good was good as always. I had the Shelley’s Deli Chick- nice twist with the pineapple. Loved it
The best Jason’s Deli I have ever visited. The staff is very friendly and polite. Clint is an amazing person he never disappoints and always has a smile on his face.
My daughter loves the kid sized pizza. She says it's the best!
My first drive thru Jason Deli. Coming home from visiting son. Went in and ordered chicken salad sandwich. Was delicious wanted more. The bread was not hard and soup perfect temperature. Can’t wait till tomorrow go visit my son again so can stop on my way home again. Very clean also.
Love coming here for lunch and sometimes dinner and it never disapoints, food is always bomb!
Marion the manager and her team are doing an amazing job with this new store. We were very pleased with our first visit. Well kept store and I love the salad bar had the smaller bins compared to the other Bedford location as everything was well kept and super fresh 😋
The Customer Service was excellent. Clint whom I think is Manager/Owner went as far as helping two ladies with their kiddos get high chairs and set up for them. It’s hard to find caring people these days. 2 Large thumbs up!!
Good BREAKFAST food! CLEAN, super friendly staff….employees are obviously proud of their store! I’ve never had to search for a clean table at this Jason’s…. They’re cleaned regularly. I even witnessed an employee circling the property with a trash can, picking up trash that the wind had blown onto the median near the road in front of the store. If the staff is proud of their store, it makes me feel that I can trust that they are proud of following good health practices behind the scenes preparing my food.
Very clean. The salad bar was fully stocked and not messy. The managers and staff were very friendly and attentive.
We enjoy coming to this location in North Richland Hills. It is always very clean and the staff is so friendly. The salad bar is great, fresh, and always stocked. We got the manager's special and it was a lot of food at a reasonable price. Definitely recommend this location. I enjoyed the Spicy Italian and the salad...Thank you again Clint.
All Jason's Deli's we've been to are good. However, the new one in NRH is a great welcome in our neighborhood. The manager Clint McPhail met us as we came in the door and greeted us. He and the servers delivered our food and were all very friendly and accommodating - wanting to make sure everything was right. The food was delicious and enjoyed by all. The restaurant was very clean and welcoming overall. We will definitely be back.
Every time I've been there, the service was great, and the food was amazing! I usually go through the drive thru, but I did dine in back when they first opened this location! The atmosphere was great, even for me, who doesn't like to dine-in! And, as a bonus for those who do eat in the establishment, there is free self-serve soft-serve all day! And I highly recommend their Pomegranate Blueberry sports drink that's available in the fountain drinks. It tastes amazing and uses real cane sugar.
Absolutely love their Mufalettas! The ingredients are fresh, the service is wonderful and you get free ice cream! A bit expensive, but worth every penny.
Best Jason's Deli!! Everytime I visit the crew definitely makes you feel very welcomed. The manager is great!! Very friendly. I stopped visiting other Jason's Delis to come to this one. I come in maybe 2-3xs a week for the Yunnan salad bar.
We have all of our business meetings catered by NRH Jason's deli. Veronica is amazing! She is always willing to work with me to ensure all of our needs are met. She takes the extra time to ensure our orders are correct and delivered on time. The delivery driver is always so nice and helpful when he arrives. I don't know what I would do without them.
I have been here a few times now and I love their food. I have tried a few of their sandwiches and I love their seafood gumbo. The service here is very nice and helpful!
Had lunch with a friend. Food, service , & surroundings were won derful. Never saw a baked potato so large before.
Clint and his team have always made it a good experience to eat at this particular location. I have been here many times and the food is always fresh and the restaurant is always very clean. Clint always goes out of his way to make us feel welcome!
You can't go wrong with Jason's Deli. The food is consistently good, the staff is friendly and fast. And this new location is close to home, always fresh & clean, and is quite convenient with a drive-thru option and self order kiosks. It's a favorite of the entire family, and you just can't beat ending your meal with a free ice cream cone.
Good place for salad bar . Also have good food as well tried there chicken marsala it was very good which was surprising cause that not something to expect at a restaurant like that
Excellent service, staff went above and beyond. They were lightening fast to fix one of our orders and very friendly. We'll definitely be coming back!
I placed an order for myself and co-workers through Door Dash for this location. After reviewing the order with another co-worker, she pointed out that I ordered the wrong sandwich for one of our team. I called the store and the driver had already picked up our order. She asked me which sandwich I ordered incorrectly and which sandwich I was supposed to have ordered. Then proceeded to tell me that she had a driver available that could leave immediately with the corrected sandwich. That blew my mind... but what knocked me completely was that when I tried to pay; she told me it was on them. I LOVE this place. I eat here regularly since they've opened; but it was the first group order we've placed with them. EXCELLENT job and FANTASTIC staff. Thank you so much for the food and especially for getting me out of a jam so effortlessly! You rocked it today Jason's!!!!
Nothing beats Jason's.. so happy they are here in North Richland Hills. Always great food and salad bar!!
I just came here for the first time explaining to them I was looking for some kind of chicken salad or tuna salad sandwich, they knew exactly what I was talking about. It was the best sandwich I have ever had. Drive through guy was super helpful and everything is healthy and reasonably priced 10/10 would eat here again! Lol just wish i had taken a picture
New, clean, nice, very attentive staff. Staff is over and above. Food was great. Free ice cream for dessert? So good.
A manager named Giselle helped me today at Jason's deli on rufe Snow North Richland hills Texas she was a super manager she was awesome she helped me with my salad help me with my drink she was so nice and so gracious she had to write voice tone she was so willing and able to help me I was on crutches today really needed her help she came from behind the register to help me personally thank you so much Giselle you are a super manager and Jason's deli ought to be gracious to have you on their premises and the city of North Richland hills keep it up to Giselle can't wait to come back I told you that I was going to mention you I never met her before but she was awesome
Jason's Deli consistently delivers a satisfying experience, and my recent visit was no exception. The food is fresh and flavorful, with a wide variety of options to choose from. I especially appreciate their commitment to healthy choices. What truly elevated this visit, however, was the exceptional service provided by Lesly and Juan. Lesly's warm greeting and helpful recommendations made ordering a breeze, and Juan's attentiveness ensured our meal was enjoyable from start to finish. Their friendly and efficient service truly made a difference and exemplifies the kind of hospitality that keeps me coming back to Jason's Deli.
Probably the best deli, ever. The salad bar is beyond words! So many fresh veggies, and each one is just… Perfect! The dressings are outstanding. I couldn’t stop eating the jalapeño ranch… Until I tried the green goddess, which is outstanding and almost as good to me. But then I had to sample the Greek dressing… Now I’m torn betweenthe three. So good! Roast beef is delicious. They serve a sandwich called a beef eater with mozzarella and au jus. It’s outstanding! Had that twice this week so I thought I’d try Ruben. Fantastic! Meat stacked high, delicately shredded sauerkraut, a little Swiss on top of fresh, very tasty marble rye bread. Asia three times this week because I’m moving and there’s no Jasons deli nearby :-( I’m really more honey “McDonald’s with coupon“ Budget, but I’m eating here anyway again . Very nice folks here work their tails off. I LOVE the jalapeño potato chips. Free ice cream cones? YES!
Great ruben and pastrami was delicious. Staff was friendly, very clean place, quick service, we will be back
I wanted to share my wonderful experience getting lunch today. Very friendly when ordering at the drive thru, sprite was perfect and soup was delicious plus hot.
Far from your average sandwich shops. Our group of 6 all had different meals. Plates 🍽 were completely finished. Menu is very diverse to meet most appetites. Food was served promptly and hot. Portions were large and delicious. Employees were very friendly, attentive and made you feel welcome. Managing partner, Clint, was on duty and continued the feeling that we were welcome. We enjoyed our visit and will return. I hope your experience can be pleasant as ours. 12-8-25
Updated Review: 5/5 Stars I want to start by saying thank you! My first review for this Jason’s Deli location was 3 out of 5 stars, but I’m happy to update it to a full 5 stars. Clint McPhail, the manager, personally reached out to discuss my initial experience, and I truly appreciate his effort. I decided to give this location another try, and I’m so glad I did! I brought my family along, and Clint and his team went above and beyond to make sure everything was great. Moving forward, this will definitely be my go-to Jason’s Deli. Highly recommend!
Been to this location twice now and definitely will be back! I’ve had the Nutty Mixed-Up Salad both times it is refreshing and the balsamic vinaigrette they use is not over powering by any means, the fruit and salad is fresh and flavorful and my fiancé has had the Deli Club and the Smokey Jack Panini (not pictured). So many good choices and options, it is hard to choose what you want next!
Been to this location twice now and definitely will be back! I’ve had the Nutty Mixed-Up Salad both times it is refreshing and the balsamic vinaigrette they use is not over powering by any means, the fruit and salad is fresh and flavorful and my fiancé has had the Deli Club and the Smokey Jack Panini (not pictured). So many good choices and options, it is hard to choose what you want next!
Updated Review: 5/5 Stars I want to start by saying thank you! My first review for this Jason’s Deli location was 3 out of 5 stars, but I’m happy to update it to a full 5 stars. Clint McPhail, the manager, personally reached out to discuss my initial experience, and I truly appreciate his effort. I decided to give this location another try, and I’m so glad I did! I brought my family along, and Clint and his team went above and beyond to make sure everything was great. Moving forward, this will definitely be my go-to Jason’s Deli. Highly recommend!
Far from your average sandwich shops. Our group of 6 all had different meals. Plates 🍽 were completely finished. Menu is very diverse to meet most appetites. Food was served promptly and hot. Portions were large and delicious. Employees were very friendly, attentive and made you feel welcome. Managing partner, Clint, was on duty and continued the feeling that we were welcome. We enjoyed our visit and will return. I hope your experience can be pleasant as ours. 12-8-25
Clint was absolutely the best! His service was amazing & he offered many food options for me based on what I told him I liked! Highly recommend. :)
I ordered the build your own salad on the app. It's so good! I thought since I was ordering to be picked up they would be stingy with the toppings but boy was I wrong! They are very generous with the toppings!! And such fresh crisp veggies and lettuce!
Deli Cowboy BBQ sandwich is excellent. Manager Clint has SUPERIOR customer service. One of my favorite places to eat.
Had an amazing experience at Jason’s deli! The cashier working the window (cashier 8) was so friendly, fast and helpful! We will definitely be back!
whoever the manager is genuinely deserves some sort of award! I always come in relatively early to grab the same thing every time and I have been blown away by the quality! I am someone who is very picky when it comes to getting food while I’m out and Jason’s is a must have every single time. If I knew the manager‘s name, I would shot them out I believe tall middle-aged guy with glasses Their whole staff makes my morning every single time
This Jason's deli is 1-year-old. It is exceptionally clean, and the employees are noticeably friendly and helpful. There is a good vibe going on there. I had the Ruben sandwich and the nutty salad and they both were very good! They offer free ice cream cones with chocolate or vanilla ice cream. You can't beat a free dessert. I would highly recommend this Jason's deli for your next sandwich or salad.
Great location specifically Blake is fantastic. Very very kind and patient man watched him navigate the dinner rush with poise and awesome customer service. Promise, not a relative. great job very clean location
I came in here to get my little boy a strawberry shortcake for his 6th birthday. This is the only cake that he will ever eat he does not like sweets. The manager gave him one for free for his birthday. I was fully prepared to pay for it, but he just gave it out of the kindness of his heart and said, "Tell him happy birthday." This really made my day. Thanks so much!
This is the home base Jasons Deli for us and I love that. It is always super clean and well stocked. The restaraunt manager, Clint, has such anazing customer service. He remembers my face and my order. To me that is a lost art in 2025, and is a very impressive show, of how he cares. Thanks Clint. Recommend this location, 10/10.
We had a fantastic experience dining here, thanks to Clint, the manager. I was having a hard time deciding what to order, and Clint stepped in with a great recommendation—the Beefeater. It was exactly what I needed! He was incredibly helpful, attentive, and made us feel truly special throughout the evening. Clint’s hospitality is unmatched, and it’s clear he genuinely cares about every guest. We’ll definitely be back—Clint is amazing! Juan
Great location specifically Blake is fantastic. Very very kind and patient man watched him navigate the dinner rush with poise and awesome customer service. Promise, not a relative. great job very clean location
Deli Cowboy BBQ sandwich is excellent. Manager Clint has SUPERIOR customer service. One of my favorite places to eat.
whoever the manager is genuinely deserves some sort of award! I always come in relatively early to grab the same thing every time and I have been blown away by the quality! I am someone who is very picky when it comes to getting food while I’m out and Jason’s is a must have every single time. If I knew the manager‘s name, I would shot them out I believe tall middle-aged guy with glasses Their whole staff makes my morning every single time
I came in here to get my little boy a strawberry shortcake for his 6th birthday. This is the only cake that he will ever eat he does not like sweets. The manager gave him one for free for his birthday. I was fully prepared to pay for it, but he just gave it out of the kindness of his heart and said, "Tell him happy birthday." This really made my day. Thanks so much!
We had a fantastic experience dining here, thanks to Clint, the manager. I was having a hard time deciding what to order, and Clint stepped in with a great recommendation—the Beefeater. It was exactly what I needed! He was incredibly helpful, attentive, and made us feel truly special throughout the evening. Clint’s hospitality is unmatched, and it’s clear he genuinely cares about every guest. We’ll definitely be back—Clint is amazing! Juan
This Jason's deli is 1-year-old. It is exceptionally clean, and the employees are noticeably friendly and helpful. There is a good vibe going on there. I had the Ruben sandwich and the nutty salad and they both were very good! They offer free ice cream cones with chocolate or vanilla ice cream. You can't beat a free dessert. I would highly recommend this Jason's deli for your next sandwich or salad.
The Customer Service was excellent. Clint whom I think is Manager/Owner went as far as helping two ladies with their kiddos get high chairs and set up for them. It’s hard to find caring people these days. 2 Large thumbs up!!
I ordered the build your own salad on the app. It's so good! I thought since I was ordering to be picked up they would be stingy with the toppings but boy was I wrong! They are very generous with the toppings!! And such fresh crisp veggies and lettuce!
This is the home base Jasons Deli for us and I love that. It is always super clean and well stocked. The restaraunt manager, Clint, has such anazing customer service. He remembers my face and my order. To me that is a lost art in 2025, and is a very impressive show, of how he cares. Thanks Clint. Recommend this location, 10/10.
Best Jason's Deli!! Everytime I visit the crew definitely makes you feel very welcomed. The manager is great!! Very friendly. I stopped visiting other Jason's Delis to come to this one. I come in maybe 2-3xs a week for the Yunnan salad bar.
Good BREAKFAST food! CLEAN, super friendly staff….employees are obviously proud of their store! I’ve never had to search for a clean table at this Jason’s…. They’re cleaned regularly. I even witnessed an employee circling the property with a trash can, picking up trash that the wind had blown onto the median near the road in front of the store. If the staff is proud of their store, it makes me feel that I can trust that they are proud of following good health practices behind the scenes preparing my food.
get salad bar, always fresh. it's nice to eat somewhat healthy at a affordable price. wish the loaded pot was plain, and didn't have to pay for all those toppings
My 1st time there. I really like the salad bar. I guess I'll have to go back and get a sandwich next time
We have eaten at this location before everything is always been great. My wife stopped this evening to pick up some food on the way home and they got the order wrong but not a problem because we called them and they immediately refunded our money on our card, so we’ll definitely be back. The food is great. Everybody makes mistakesand customer service was good thank you
Are 1st time, lots of tables that needed clean, we went when it was very slow, salad bar was a bit low on certain items. Music extremely loud could not hear the young lady behind the counter when she was asking me something had to have her repeat 3x's. Did have to wait for a table but still needed them to be clean. When there was 1 person in the dinning area
Very happy to have new location much closer to home but terribly disappointed in food so far. My wife has been pleased with sandwich and salad bar but I like the Reubin sandwich and compared to the other store on Central this was quite poor. First try rye bread was not same quality and second try the sauerkraut was horrible. Hate to say it but we drive further to established store or have to get something different.
The staff was great! The food not so much... I got a couple things: ** "Texas Spud" which had bbq on it that was mostly fat and tasted like the pre-cooked kind in the bag that grocery store deli heat up in hot water and a steam tray.. The potato was also really dry, with no moisture from the cheese or bbq. **"Chicken Alfredo" has no flavor. ** The tomato soup was really good, though. Very flavorful! Delicious! All the food is very over priced however. I've had Jason's deli before and it tasted way better than this. Side note.. They really need to take down all those flags. I understand they're advertising that they're open now, but you can't hear the drive-thru person with the wind blowing them around.
New Jason’s Deli on Rufe Snow. I always remember liking Jason’s Deli in the past and was excited we had one. We came in and there were hardly any clean spots. No employees were cleaning up tables until a bit later towards closing. I saw the manager walk around looking but didn’t do anything. Order was a bit expensive for what you get. I got manager’s special which I think was almost $11. I got the muffuletta so it was a quarter with a small cup of soup and chips. Muffuletta was a bit salty with big bread buns. My mother’s order was the same but with Amy’s Jenny-O Turkey and hers towered because of the huge buns. It looks like you’re paying mostly for bread. Don’t get me wrong the food was tasty and you do get free ice cream!
Consistently great reuben. Soggy chips. We chose takeout because the vacant tables were dirty. This Jasons has the same great food in an atmosphere you would expect at a gas station
I ordered a turkey panini and was told you didn’t have a turkey panini, only chicken so I took that without examining the menu. The chicken was in chunks, which all fell out as I ate. Should be sliced. Hard to eat chunky. Upon leaving I looked at the menu and the panini with turkey was called club.
My wife and I tried this place a few weeks ago. I had a Reuben and a bag of chips and my wife had a salami on rye with a bag of chips. While we both enjoyed our sandwiches fine, it was not a terrific experience. To start with, I must have stood at the register for more than a couple minutes before anyone even acknowledged me. Once someone did arrive, ordering was complicated by the cashier not having the strongest grasp of English. After that, it took far longer than you'd expect for two sandwiches to be completed. When we finally dug in, we were both happy enough with the sandwiches themselves. Mine was about as well-constructed as half a pound of corned beef could be, and my wife enjoyed her salami on rye. The chips were just basic ruffles and lays, nothing special there. The bags themselves are small. However, as fine as the meal was, these two sandwiches and tiny bags of chips ran extremely close to $30. To us, that is outrageous. I could only recommend it if you're okay with that kind of price for what you get.
This place gets worse with each passing week since it's been open. Every other order is always messed up and it's always something small and stupid. They need to re-train every person at this location. The picture I included on this one has the wrong sandwich and wrong chips. And the guy working the drive thru today didn't offer a receipt. If you want a sandwich, just go make yourself one at home. You'll be significantly less disappointed.
I don't think I've ever had a really bad experience at Jason's deli, so this is my first negative review. I suggest to Jason's deli, to maybe bake their potatoes in small batches throughout the day (if they're not already doing so) so that they're not dried out and burnt like the one I had today. I brought a CB ranch potato home to my daughter yesterday and she barely touched it saying that it tasted bad. Not wanting to waste money, I brought it to work for luy. I had a very difficult time eating it. I ate the chicken and very little of the potato that happened to be stuck to it. The potato was dried out and the skin was burnt. The inside part was tasteless and dry. I'm guessing they make all their potatoes once in the morning, to get them out of the way which is why I made my suggestion earlier about maybe making smaller batches so they wouldn't be dried out from being kept in a warmer for too long. This is the worst baked potato I've ever eaten in my life. Luckily my pet sit is over because now I'm not feeling well from eating it
I don't think I've ever had a really bad experience at Jason's deli, so this is my first negative review. I suggest to Jason's deli, to maybe bake their potatoes in small batches throughout the day (if they're not already doing so) so that they're not dried out and burnt like the one I had today. I brought a CB ranch potato home to my daughter yesterday and she barely touched it saying that it tasted bad. Not wanting to waste money, I brought it to work for luy. I had a very difficult time eating it. I ate the chicken and very little of the potato that happened to be stuck to it. The potato was dried out and the skin was burnt. The inside part was tasteless and dry. I'm guessing they make all their potatoes once in the morning, to get them out of the way which is why I made my suggestion earlier about maybe making smaller batches so they wouldn't be dried out from being kept in a warmer for too long. This is the worst baked potato I've ever eaten in my life. Luckily my pet sit is over because now I'm not feeling well from eating it
This place gets worse with each passing week since it's been open. Every other order is always messed up and it's always something small and stupid. They need to re-train every person at this location. The picture I included on this one has the wrong sandwich and wrong chips. And the guy working the drive thru today didn't offer a receipt. If you want a sandwich, just go make yourself one at home. You'll be significantly less disappointed.
Hadn't been to Jason's in a few years. Wanted the mufflette. What a disappointment. Bread was nicely toasted but nothing like the bread they used to use. Had very little of the olive relish (which had no flavor) and the meat quality was very poor. What really got me though was how greasy the sandwich was, literally squeezed grease out of it. I guess New Orleans is the only place for a real mufflette
We decided to go through the drive through since we were short on time for dinner today. We just got one sandwich the cali club. Cook did a fine job, but it's hard to be happy with service when you see your completed meal in a bag held by the window cashier and she is just talking to another coworker. We sat there and watched her have a complete conversation before she just decided it was time for us to have our food then walk over to us. Not sure if you guys monitor window times, but at least tell the window not to stand in front of it talking when they need to hand out food. It's disrespectful of our time and the $13 (ridiculous) sandwich we ordered.
Hadn't been to Jason's in a few years. Wanted the mufflette. What a disappointment. Bread was nicely toasted but nothing like the bread they used to use. Had very little of the olive relish (which had no flavor) and the meat quality was very poor. What really got me though was how greasy the sandwich was, literally squeezed grease out of it. I guess New Orleans is the only place for a real mufflette
We decided to go through the drive through since we were short on time for dinner today. We just got one sandwich the cali club. Cook did a fine job, but it's hard to be happy with service when you see your completed meal in a bag held by the window cashier and she is just talking to another coworker. We sat there and watched her have a complete conversation before she just decided it was time for us to have our food then walk over to us. Not sure if you guys monitor window times, but at least tell the window not to stand in front of it talking when they need to hand out food. It's disrespectful of our time and the $13 (ridiculous) sandwich we ordered.
I ordered the deli club “managers special” and they only gave me 1/2 a sandwich…. When it was supposed to be a full for $10.79…. And when I went to pick up the order, they didn’t have the bean salsa salad or the side of ranch… I got ripped off and it’s unfortunate. If I pay for a full sandwich I want a full sandwich
Our order is wrong every time we get it from this specific location. Sandwiches made wrong, sauces forgotten, request notes completely ignored. If you call and complain they fix the singular issue, but there is obviously a lack of initial training, and no follow-ups after CONTINUOUS mistakes. Take the extra 10 minutes and go down to the Bedford location.
I went inside to place my order. The manager was the only one working a register. The girl in front of him was on her phone trying to figure out what to order. He finally asked her if it was okay to take my order and she quickly then got off her phone.. The register on my right side had about 3 people standing behind it, just standing there talking. They saw me. I can't figure out why one of them couldn't step up to the plate and take my order very disappointing, very unprofessional. While the manager stood there the whole time not asking anyone to step up and take my order.
The service at the counter is very nice. Helpful and courteous. The restock person at the salad bar is very friendly and quick. But, the place is dirty. Not once was the floor swept. Food, discarded napkins, silverware, crayons were visible. When the tables were bussed the floor was not cleaned. We won’t be going back to this location anytime soon.
I went inside to place my order. The manager was the only one working a register. The girl in front of him was on her phone trying to figure out what to order. He finally asked her if it was okay to take my order and she quickly then got off her phone.. The register on my right side had about 3 people standing behind it, just standing there talking. They saw me. I can't figure out why one of them couldn't step up to the plate and take my order very disappointing, very unprofessional. While the manager stood there the whole time not asking anyone to step up and take my order.
The ingredients at the salad bar are soggy, the guy asked me if I wanted half a sandwich or a full, I say full, then asks me if I want the managers special, he explains that it comes with a side salad and chips so I agree. Then they bring me half a sandwich.... when I asked for a full sandwhich..sandwich... terrible experience would not recommend.
Drive though order #80036 Host Gisel B35. Cashier was very confused, she would Pause for 2 minutes of complete silence. Didnt repeat the order. Got to the window. Was handed the wrong drink, she even put the drink in wrong after she had asked me twice what drink it was. Sat there for Five minutes , then was asked to move forward . Ok thats fine. Few more minutes go by , she brings the food up . Then says I forgot to take payment . I paid . I had two sandwiches that was ordered. Deli Club and Ranchero Wrap. The wrap was correct but Was given a Spicy something that my kid doesn't like .Didnt notice the order was wrong till I got back to the office. When she gave my card back she was coughing , using the DRINK for the car behind me to shield her COUGH. This is the worse Jason's Deli . DO NOT GO TO THIS LOCATION, DRIVE THE EXRTA MINUTES TO THE NEXT ONE
Ordered our food. When our food was brought to the table it wasn't ours and told him. Kept waiting and everyone in restaurant had been served but us. Asked where our food was, they had given to another table and the people were eating it. Manager didn't let us know until we complained. We were told they were remaking the food, waited again. Still no food. Asked again, they weren't even remaking the order. We asked for a refund and left. No apologies, no nothing. Won't be back.
I watched people fill up used bowls from the salad bar SUPER unsanitary. There's NEVER any seating. It smells like stale body odder in the building. This place is just bad.
I went to this location today. I had placed an online order and went through the drive-thru. They told me to pull up and wait for my order. I proceeded to wait for almost 30 minutes before I parked my car. Got out into the pouring rain. Inside and still had to wait for my order. I won't be back to this location
I asked a simple question and the teenage girl up front laughed in my face, very disappointing and disrespectful. Is this how we treat our customers now? She then proceeded to ask me to repeat my question and laughed again. Very unprofessional, I decided to take my business elsewhere after that.
Service here is terrible. Took 10 min for anyone to approach me at the register even though they kept glancing at me. Main register guy standing around looking clueless. Felt like I was watching a movie slowed down. No sense of urgency with any of the employees it seems like.
I used to think delis were healthy and fresh, but not so much anymore and very deceiving on Jason’s menu. Their menu said grilled chicken…. well that’s not grilled chicken. It’s processed prepackaged already cooked chicken thrown on a griddle way too salty too much processing not even close to being fresh very disappointed. I ended up getting a salad and that wasn’t even fresh.
The sense of entitlement that some individuals possess is disturbing. Today at Jason's Deli, a white man approached me and my daughters with a gun visible on his waist, and proceeded to ask if my 1-year-old could refrain from making noise, also stated that I need to be a better mother. However, the actions for a 1 year old to babble is typical behavior for a child of that age. Jason's Deli, I am not sure if this is the environment that you all have in mind but you don’t have to worry about me and my family returning. Jason's Deli(this place is not safe)
It’s 72 degrees at noon today in FW. The temperature in Jason’s was well below that. The staff all had coats on and we approached the order counter. We had a spicy chicken sandwich and soup next door at Chick Filet. Unfortunate the staff and management seemed unconcerned. Well try back in August!
I got cucumbers in my salad--didn't order that. My husband got pasta in his salad--ordered it on the side. We were not given salad dressings for our salads either.
Been multiple times and they can never get an online order correct. I ordered a full sandwich with a mac and cheese but no they give me half a sandwich and chili. Glad I’m not allergic to anything cause this could end up in a lawsuit cause of how much they don’t pay attention.
Don't even bother ordering curbside at this location. You'll end up having to go inside & get it yourself or call them after you've been waiting 8 minutes for them to bring your food & tell them that your still waiting for your food, after you've checked in & was past the pickup time. This last time, the food was cold by the time we got it home, due to them not having their crap together. This has happened multiple times & the manager has BS excuses to why it keeps happening. I've never had this problem at other locations. This location is a joke.
Been multiple times and they can never get an online order correct. I ordered a full sandwich with a mac and cheese but no they give me half a sandwich and chili. Glad I’m not allergic to anything cause this could end up in a lawsuit cause of how much they don’t pay attention.
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5131 Rufe Snow Dr, North Richland Hills, TX 76180
Syracuse, NY 76180
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