David Ildefonzo

I can’t fully blame staff but the system they’re forced to work with. Was told to wait for my order at window 2 behind another waiting vehicle they they gave them my order and tried giving me coffee took them a good 10 minutes or more to remake my order then I get home to the paper that comes on the meat patty still on the burger they added cheese and toppings on top of the paper what the hell? But as I said they need to stop timing the drive thru and just give food as it comes this kind of thing has happened to me here multiple times

I had just placed an order, and an Asian-looking guy handed me my food. I politely asked for ranch, but he ignored me. I thought maybe he didn't hear me, so I asked again, and he still didn't respond…

I keep trying to give them a chance because its close to home but this location has had repeated issues, so I feel it's important to be honest.\n\nThis was the 4th time something was off. Most recent…

I had just placed an order, and an Asian-looking guy handed me my food. I politely asked for ranch, but he ignored me. I thought maybe he didn't hear me, so I asked again, and he still didn't respo…

The fat guy who is working in the middle of night is always rude. The others are nice though they forgot my food.

This was the most horrible experience. I've had a McDonald's as a McDonald's enthusiast myself. I received the worst customer service I've ever received. My order was wrong. I've had to wait Thirty…

Very slow workers. I waited over half an hour for a doordash order. Employees ignored me and well as other customers. Doordash sent me a notice about it which definitely wasnt my fault. No one even…

Placed an online order through the app at 7:35: am, I went to go pick up the food at 7:50. It was curbside but the app didn't show my order. I went in and waited in line to speak to the cashier. I …

They need to stop asking me to wait up front For my food when I'm in the drive thru... also while the 3 cars behind me get their food... honestly I always get something simple and this ain't right …

1st couple of times were decent. They got our order right and was pretty fresh, but since then, it's all been horrible. They messed up on our order and forgot to give us fries, then they didn't add…

This place is super dirty, staff is unprofessional, bathrooms are dirty, and they always get the order wrong.

Someone's nail in my coffee!!!!! Drank half the coffee and came across this. Disgusting

The manager with glasses was unnecessarily rude for asking for "hot sauce" then proceeds too laugh at my family with another team member? What is the point ???\nWe weren't rude to them at all. We w…

Every single time I go to this McDonald's they manage to forget something out of my order. Whether it be a breakfast meal with no hash browns, 40 peace nuggets with no sauce or simply forgetting yo…

Every single time I go to this McDonald's they manage to forget something out of my order. Whether it be a breakfast meal with no hash browns, 40 peace nuggets with no sauce or simply forgetting yo…

Jordan didn't pay any attention when I asked for no onion and when I requested BBQ sauce. I ordered through the window and I didn't have time to go back around and I left thinking he put in my bag.

Got a French vanilla iced coffee and the color was extremely dark , I asked the employee to add creamer and she added close to none. The drink had no flavor and tasted like water with dark coffe…

This is the wort McDonalds I have ever been to. They give you the wrong orders, food is cold and they underserve on he fries. They need to get a new owner, fire everyone and start from scratch. I d…

Horrible service. We ordered online to get our food faster as we did expect it to take a while. We ordered breakfast at 10:30 just to arrive and our order not to be food anywhere. Instead of helpin…

Their "system" is always down lol \nMeaning the employees in there late night get paid just to kick it like lazy ass crickets. They offered coffee and no food. A conglomerate like McDonalds has amp…

I usually go here twice a month and they usually forget to give me one of my orders. They forgot my medium fries one time, chicken nuggets one time, and now...my hashbrowns.

Paul Rojas

Just went to Mac Donald’s and grab food for the family…. Take 2 bite of my burger and this is how it came out….. this Mc Donald’s has to be one of the worst ones in SoCal. You guys have a third window for no reason… I was the only one in the drive thru and there was no ones and still got sent to the third window….. for what reason ??????? Should report to the BBB….

Artly

They got my order way wrong 1 large cup 5 ranch cup 1 BBQ cup 2 20 nugs 1 big Mac 1 L fry Terrible. I got 10 for 20 nugs Got no sauces And wasted my money.

Gleb

Guys, if you have already decided to go your own way, then at least somehow go to meet ordinary people. If in 99% of stores delivery orders are given through the window after 22:00, for what purpose do you send people to the restaurant if they are literally at the pick-up window? Organization at a very low level.

Alex Simpson

1st time at this location, Had items missing, food was subpar, one soda was definitely in need of a syrup adjustment or changed out. They did replace the missing meal fairly quickly after I went back.

Roger Johnson

They tell people that are waiting to order food to use the kiosk , when all the kiosks were busy, they took 30 minutes to one lady her drink that she ordered , there were at least 10 people waiting in line to order

Janet Diaz

This place harbors homeless people with shopping carts outside. One lady assaulted my car, kicked, spat at it, and tried breaking my car window…This place is getting worse. Also fix your drive thru screen!

Arturo Hernandez

Don't recommend this place. Service is beyond horrible. First time coming here and of what I ordered, many things were missing including my drink. I have a lot to complain about in my first visit, will be the last one too. Service is slow, people working here with attitudes. I don't recommend this place

K-Nasty The Skank

I’m sorry I have to make this review but this place is terrible every single time I come I always have to wait at least Terrible Experience Every Time I really hate to leave a negative review, but this location has consistently been a disappointment. Every single time I come here—whether they’re busy or not—I end up waiting at least 20 minutes for my food. The service is extremely slow, and it’s clear that the staff isn’t well-trained or motivated. This is supposed to be fast food. I’ve been coming here on and off for years, and it’s always the same issues: • Burgers slapped together with no care • Cold or stale ingredients • Fries that are hard, dark, and overcooked instead of fresh and golden • Regular order mistakes • Constantly being asked to pull forward or park in the drive-thru because the food isn’t ready Today was the final straw. I waited over 20 minutes for my order while others were complaining too. When I finally got my food, the fries were cold and clearly old. I asked for fresh ones, which took even more time—by the time they were ready, my burgers were cold. I ended up having to wait for an entirely new meal, adding another 7 minutes to my already long wait. This location just can’t get it right, and after multiple bad experiences, I won’t be returning. There are better McDonald’s locations out there—don’t waste your time at this one.

URi LAF8

Delivery orders are trash from here they will forget items condiments everything they can care less. The fries were a mix of old and new fries.These fries truly insulting it was a small in a large box maybe less. If you order here go and person and check them. *update happend again yeah avoid

Patrick R

Just ordered delivery from this location and the fries were hard and cold like they were sitting and put back in the fryer. Double quarter pounder with old meat, no ketchup, no mustard, or onions, with cheese that looked like it was scraped off the patty. Mcdouble party was old, Untrustworthy location, Avoid!!

annette gordon

In all honesty the food was better than the customer service. When I ordered my food I asked for it fresh and at the window, an employee asked another employee was the food fresh and the lady proceeded to say no, so an employee asked to to park and about a mu tire she comes with my food and as I am at the hospital I noticed my food wasnt freshly made so I called the store and explained to a worker I just came thru the drive in the specific location and read her back my order and explain to get it wasn’t fresh and she preceded to say “your drink isn’t fresh either”. and started laughing. I didn’t find anything funny but might I say McDonald’s needs to do better and hire individuals who care

Phi Pham

This location is the worst. First we tried to order the special, which was advertised, buy a select item and get the second one for a $1 thru the drive thru. We ordered it, then heard nothing, we were like "hello, hello" she came back and was like you need a coupon. We we're like okay...that's strange it doesn't say that? So we changed our order and proceeded to the payment window, paid, went to next window and asked about the special and he said it just came out today and we are unclear on how it works...we were like okaaaay. Fast forward...they messed up our order; they gave us two big macs and we ordered one quarter pounder & one big mac, the burger pattie was torn and the fries were old. This place just suuuucks. Employees were laughing and didn't care. Stay away & take your money else where.