McDonald's
Burger · Vernon
Sobre McDonald's
En McDonald's Vernon, te damos la bienvenida a un espacio donde disfrutar de los sabores clásicos que te encantan. Desde nuestras icónicas hamburguesas hasta nuestras crujientes patatas fritas, cada bocado está pensado para ofrecerte una experiencia rápida y deliciosa. ¡Te esperamos para compartir m...
En McDonald's Vernon, te damos la bienvenida a un espacio donde disfrutar de los sabores clásicos que te encantan. Desde nuestras icónicas hamburguesas hasta nuestras crujientes patatas fritas, cada bocado está pensado para ofrecerte una experiencia rápida y deliciosa. ¡Te esperamos para compartir momentos agradables y sencillos!
Què diuen els clients de McDonald's
McDonald's in Vernon receives mixed reviews. Many customers praise specific employees like Chris, Shelley, Connor, Josh and Kim for excellent service and positivity. However, there are complaints about order accuracy, inconsistent food quality, and overcharging.
Plats populars
Ideal per a
Tip: Double-check your order before leaving, especially at the drive-thru, to ensure accuracy and that you have all necessary condiments.
Services
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Opinions de McDonald's Vernon
The 5 stars are for Chris. A shorter, older man with glasses and one of their best employees! Very friendly and helpful! The only constructive criticism i have is the men's washroom needs a good cleaning / disinfection. If the ladies washroom is anything like the men's I also recommend a good cleaning / disinfection. Also several flies noted in the restaurant during our last visit but nothing that cannot be improved upon.
Service 10/5* Chris is an absolute gem at this location. We were just passing through town and stopped for coffee and made to feel like we were regulars!
Top rate customer service. Would award 6 stars if I could.
Shout out to Shelley, who often works drive thru at this location, she's a lovely & positive person. Always a pleasant experience when dealing with her!! 😊
Chris M. should be working at corporate headquarters, teaching new employees how customer service should be done. that guys does not get paid nearly enough! I live across town and will drive all the way to that one, just to support that service. he is way under valued in my honest opinion he should be given his own McDonald's!
Vernon location by walmart. The guy who wears multiple watches on his arm(s) is amazing!!!
Super pleasant experience in the drive thru this evening. I think she was the manager or team lead and she was lovely to interact with. I really appreciate her help with my muffin request. I hope she sees this and knows that I appreciate her and wish her the best.
It's my little girls birthday party and had a slight miscommunication on the date and time of the party. Busy time too at 2pm but Kendra and and a young fellow named Aron pulled out all the swag. Crayons and cool shadow from sonic headbands saved the day. And having a playplace in Vernon is just amazing for winter birthday party's
This is my favourite McDonalds! My order is always right and always hot and fresh. The general manager (Kendra) is very friendly and attentive. The rest of the staff is awesome too! Very clean as well, even the play place looks clean all the time. Great job
Best McDonald’s in all of the Okanagan, and for the foot traffic they get, plus cars always pulling up? They do a damn fine job. It saddens me to see low star reviews, but people have fine dining expectations from a fast food place (that still has a fine performance aspect to it). All in all, come here. This is where it’s at. They mess up something? Get off your bloody high horse and tell them nicely and guess what? They’ll treat you nicely too.
Amazing service. My small fries weren't totally fresh so they reeplaced them with very hot n fresh ones AND gave me another small fry, complimentary.
My walk-in experience to McDonald's was delightful. The kids' meal was delicious, and they were thrilled with the toys. The workers provided swift service, ensuring a seamless and enjoyable visit. It was a positive experience with tasty food, happy kids, and efficient service.
The order taker must have been new, he had such enthusiasm for his job. The other people were also great.
It is consistently the latest fast food or restaurant I can order for delivery. You can order from them until 11:30pm through Doordash. The deliveries are always unbelievably quick. I don't really like McDonald's all that much in general so my expectations are always low. The McFlurries always hit the spot, and everything else always meets my expectations of average taste (fries, donuts, cookies). I have ordered from here 3 times this year, including 3 days ago, and have always been a satisfied customer.
Went to grab a cold drink and Chris. M took our order and was an absolute doll. He welcomed us with such a kind vibe and made the atmosphere very pleasant. Such a wonderful employee!
Amazing service!! Just went through Kamloops and had got an iced coffee, the iced coffee was sadly really bad ! I was passing through Vernon shortly after and they happily replaced my iced coffee for me 💕 wonderful service!
They have a senior gentleman .Working the til his name is chris.It's probably one of the best experiences you'll ever have for customer service.Young people today can learn a lot from him.Great work chris.
Kim is a great role model for young men. Amazing service at this location even during lunch rush!!
I dont usually leave a comment but I really enjoy Shelley in drive-thru. She always makes me smile, no matter what day im having. I appreciate her positivity. I look forward to having a laugh with her when I visit. Thank you for being you Shelley! - Scotty in the black truck.
We started our day with very positive energy. Connor at this location was great. No option for us to tip. So just saying “thank you!”, this way. Keep it up Connor!
I'm a walker and with the heat being as bad as it has been this summer I wasn't able to get out foe a walk until about 11:30. By the time I made it to McDonalds it was just past midnight when they close the doors, but they were awesome enough to serve me my tea at the drive theough window. I've been a walker for roughly 30 years and about 20 years ago drive throughs started refusing us walkers. It's nice to see that they will accommodate us again. Let's see if the Tim Hortons next door will do the same? LOL
The entire team was on point tonight.\nEven the drive thru speaker was loud and clear (stereotype nulled).\nThe little girl taking our order was professional, also the girl at pick up window.\nThe co…
should be paying Chris and the other employees $2-$5 more an hour. they objectively are more important to the Vernon community that some district manager we dont even see or know the name of. if you …
Was great had to park and wait 1 min shift supervisior - Josh Price was cordial & professional and well groomed and an asset to this location
Was great had to park and wait 1 min shift supervisior - Josh price was cordial & professional and well groomed and an asset to this location
Was great had to park and wait 1 min shift supervisior - Josh Price was cordial & professional and well groomed and an asset to this location
A huge thank you to Kendra at the 58th ave location. We had a big order for our work. She made sure everything was right and had it all boxed up for us to pick up right on the requested time. She and another worker helped get the order out to my truck. Awesome job Kendra.
It's McD's... You get what you expect. If you go in the morning, you get Chris... Great customer service with a sense of humor. Knows all his regulars, and always has a positive attitude. They have the best breakfast sandwich in fast food, and the hash browns are famous.
I'm gonna make this a good review. As I had a couple little issues of things missing off of my last couple drive through orders and I ended up speaking to Chloe, the manager, she was very polite and very professional and has made everything right. Thank you for i'm staying professional and making it right
We stopped in for breakfast before a long travel. The coffee is better than Tim Hortons, we don't eat burgers here, the wraps are not bad, the tea is also not bad
Its the only play place in our area so that gives it a good-to-stop-when- parents-need-a-place-for-kids-to- wear-off-energy, rating. The service is hit or miss. I have learned to check what I order in the drive thru before we leave. Its McDonald's not a high end sit down, The food is good you can still sorta afford to eat here. I can find enough deals to feed my family if 5 for under 60.
The best thing about this McDonald's is there is still a play park inside, and the kids love to play. At times it can be busy with birthday parties or just in general but for the most part it's actually quite calm. It's a great place to come let your kids wear some energy out on a cold day or whenever! The floors I find can be quite dirty where you sit to eat and you know the park hasn't been cleaned probably since it's been opened but the kids must wear socks on their little feet to play. Overall a nice place to come for the kids and to eat, it's just like every other McDonald's inside. Staff is nice and when it's not overly busy it's not a long wait for food.
spicy mcchicken i asked for was not spicy and the chicken patty was freezing and hard. never greeted at the window by crew. just passed the bag and shuts window. couldnt eat my sanwhich i was left hu…
Not bad typic fast food and convenience
The staff were friendly and efficient, ensuring my order was correct and served quickly. The restaurant was clean and well-maintained, with ample seating available. The food was fresh and met the usual McDonald’s standards, making it a reliable choice for a quick meal. Overall, it’s a great spot for a convenient and satisfying fast-food experience.
Good place to treat yourself, also it’s a 24hrs up n running store. After 10 or 11 no dine in but drive thrus work. Has good seating and kids zone. Staff is friendly and managers always help if anything got missing on any of the meal. The only thing I’ll recommend is to get something in Veggie food options as there is this sector of food which has very limited range. Might be that’s where the store might be losing a few people. But other than veg food, they have good variety and they keep experimenting with it too. Which is good though.
Lived in the town for over 15 years, most of my McDonalds since then are from this location. Sometimes the service is fine, sometimes not. Food is almost always perfect *fries obviously not always fresh, you'd have to ask for them* But service is always foreigners or kids who don't care. Example: I went through the drivethrough and asked if they had a dollar menu and I got "Whaaat?" in a awkward teen accent. I asked again. "Whaaaat?" Me the third time "Nevermind, I'll just take a big mac meal..." Most of them just hand you your stuff through the window then close it, not even saying anything. Also, I've been parked to wait for an hour despite there being nobody behind me, and it being freezing cold outside. None of that made any sense to me. You'd think they'd at least wait until there was a que before parking someone. They also removed the dollar menu which sucks.
Good service, definitely not the worst McDonald’s I’ve been too
Large fry was fresh and good. Small hit chocolate ended up being just hit milk 😅
I ordered a large Mocha and two Apple fritters was told we dont serve Apple Fritters so I told the person I would only need the Mocha then waited for 15 minutes to get my order
Regular McDonald's.. My son loves the poutine...I decided to try the cantaloupe slices, they're a limited time thank goodness as they came out rock hard frozen and over ripe.. returned them for a refund and the assistant manager says to me "they're supposed to be like that"! Whatever pal.. take them back 😫
2 coffees, 12 has browns, 2 breakfast burritos. Came out in about 5 minutes and it was a quick pit stop on the way to Edmonton.
Food was hot, fresh and correct. However it took over ten minutes to receive. We were there after a wedding for a quick relaxing breakfast and were overall grossed out and disappointed. The kids area smelled like urine, garbage on every surface, almost every table was sticky and dirty.
I've had burgers with no patti've gotten sick moments after eating and I've received the wrong orders countless numbers of times however they have improved and cleanliness. I don't know if they got new management or something, but if they do it shows and their staff are overall pretty friendly.
Nostalgia, or having kids, might make you come to eat at a McDonald's. If we are being honest, though, the prices are getting out of hand. The food still tastes cheap, the cost doesn't reflect that. You might as well have a burger at a pub for that price, and adult beverages make any meal a Happy meal. But if it's 3am you don't exactly have alot of choices for food.
I ordered the new Shania Twain sponsored..NEW fries...was terrible.....the usual fry order with a side packet of seasoning...what a joke..if you want to sell seasoned fries..toss them in the seasoning in store to get maximum effect...do it right like anywhere else would do.....was just a fry order with a do it yourself packet which tasted terrible by the way..threw it out and just ate the fries....very bad promo...and on ordering was told does not come in Large size...why not...just giving the fries anyway and a packet.....bad deal folks..
I've been given orders missing items multiple times amd no receipt along with it.
Establishment was filthy! Food was terrible. One of the worst McDonald's I have ever been to!
I couldnt understand a word the gentleman working the drive thu was saying. This is to the owner or manager. Why put someone on the driv thru speaker who can't speak English? Maybe have them work doing something else until they are capable of communicating to customers.
There is an old guy working there that's wearing about 8 watches. How can he possibly wash his hands? I think he's just there for a social life. He moves far too slow to be on cash.
I ordered a 1/4 lb burger that was quite blah and a small coke.Terrible lunch for $10.00.Burger was dry.
Disappointing visit. Ordered a double big mack and received a single. Returned to counter and was greeted with a "Yah". Took them 3 times to get this simple order correct while the rest of my food got cold. Pitiful customer service.
Very inconsistent with quality and often ignores if i want something taken off. 9 times out of 10 there is no salt on the fries There is 1 nice lady but the rest are grumpy and or rude. For a buisness that was built on quick and consistant service they are falling short on all fronts.
Make sure you double check your orders before leaving the store. I ordered a cheeseburger with bacon, a charge of 1.69 + tax, and didn't receive it. Which is annoying because it would cost more in gas to go back to get a refund. It was busy, but I don't think that's a valid excuse for such a successful chain.
Grossest garbage every time food poising from uncooked cheeseburgers fries were mush. team brown must be in charge
Grossest garbage every time food poising from uncooked cheeseburgers fries were mush. team brown must be in charge
Grossest garbage every time food poising from uncooked cheeseburgers fries were mush. team brown must be in charge
The McDonalds on highway 33 and Hollywood boulevard is run by inconsistent and incompetent people. Yesterday the staff accepted a coupon for a breakfast meal deal and today they said they couldn't.…
The McDonalds on highway 33 and Hollywood boulevard is run by inconsistent and incompetent people. Yesterday the staff accepted a coupon for a breakfast meal deal and today they said they couldn't.…
The McDonalds on highway 33 and Hollywood boulevard is run by inconsistent and incompetent people. Yesterday the staff accepted a coupon for a breakfast meal deal and today they said they couldn't.…
Watch out for overcharging! Store doesn't give promo prices on national wide promotions that are being advertised on local radio stations and on McDonald's website. Had to fight with the manager fo…
This place messes the simplest of orders up constantly. I get the majority of young employees are running these food chains nowadays, but the last 4 times I’ve ordered McDonalds, it’s been missing it…
This place messes the simplest of orders up constantly. I get the majority of young employees are running these food chains nowadays, but the last 4 times I’ve ordered McDonalds, it’s been missing …
Went 3 times this week for drive thru breakfast. On all three occasions they never put any salt, pepper, ketchup or napkins in the bag. I had to ask for this! The last time, after I hit the road,…
Went 3 times this week for drive thru breakfast. On all three occasions they never put any salt, pepper, ketchup or napkins in the bag. I had to ask for this! The last time, after I hit the road, I…
Went 3 times this week for drive thru breakfast. On all three occasions they never put any salt, pepper, ketchup or napkins in the bag. I had to ask for this! The last time, after I hit the road, I…
This McDonald's is really ridiculous. Won't substitute the burger buns for breakfast buns. Because I don't know why. Basically argue with me every time I try and make an order. Don't let me finish ordering before cutting me off and telling me my price It's almost like they don't care about. Repeat customers or customer service at all.Or their jobs
The Night shift girls didn’t even bother to say hi or make eye contact. They just collected the money and gave the food without without saying a word. The chicken was good but they were so ignorant and zero customer service skills.
I had been wakeboarding earlier and had hit the water pretty hard, so my head was not quite in it to say the least. I pulled up to the drive through and when prompted I requested a "snack pack." To say the least, I was shocked at the response that I got, which was a very snarky "we don't have those, what do you mean.." So I then requested two of the $5.50 meals, to which the lady running my side of the drive through stated, yet again, very snarkily that it was a "McPick" and that it was "$5.79." To be frank, I did not care about the price, I just wanted my burgers, so I said, "Yes I would like 2 of those, please." She then asked what I wanted to drink, to which I responded, still having a foggy head from earlier that "I would like a coke or something," as I did not know if they served pepsi or coke, I'm not a regular McDonalds goer. She then replied "Or something??? What would you like to drink......" So I replied, "a coke please." I then went to the next window to pay, and not only throughout this interaction was I belittled and demeaned, she ALSO GOT MY ORDER WRONG. I requested 2x mcpick hamburgers, and she put down that I wanted 2x burgers IN THE SAME BUN.... Steph, you need to do better.....
Barely any ice cream in a sundae now. What a rip off McDonald's has become. Definitely don't be going back for a paper cup with hardly any ice cream in it
Wanted us to pull up and park for a DRINK They were so disrespectful and rude Ware did the fast food go in McDonald’s I will always choose the one on Ok Landing Road for the wonderful staff and respect to their customers
Just watched a staff member scratch his scalp very aggressively all over the food prep counter.... Then continue making food without cleaning the station or his hands. I know we all enjoy the taste of oily hair! Worst service I've ever experienced on multiple occasions. A few great employees are getting dragged down by mediocrity.
The previous night I walked up through the drive thru not a problem but the next day they wouldn't let me order anything I was so hungry they said they simply won't do it cuz the manger just needed to authorize. They were really rude about it too. So I ordered a cab went through the drive through there attitude changed so fast into a fake politeness. When I paid with my card he didn't he let me finish grabbing my card and knocked the thing out of my hand I had to get out of the cab to grab it. Then i ordered two large smoothie paid for it but they only gave me one I didn't realize till I was too far away. Worst place
Worst experience tonight at this McDonalds. Ordered a Big Mac Meal at the Kiosk, girl couldn’t find the order took 20 minutes, witnessed a woman bring back a raw burger while waiting & watched the fry guy touch his face & then the fry containers, finally got my food, very dry & cold, came complete with a small ant crawling on my tray. Had to throw my meal out, lost my appetite, tried to use to washroom while the rest of my group finished, bathrooms were filthy, dirty mirrors, no soap or towels. I had to leave & go to Tim’s for coffee & cruller. Never to return to this McDonalds ever again. ( which by the way the restaurant inside is dirty, worn & in bad repair)
First time to this location due to kids event, we went to drive through on Feb.11, 2023 @ 835 am. Told the lady on speaker "one sec please" as kids having difficulty selecting what they want, and after approx 30 seconds I turn around and say to the lady on the speaker "can I get xxx meal" and wait for few sec no confirmation back on other end and I say "hello?" and she said with attitude, lazy tone and pissy voice " ya go ahead I am here the WHOLE time. " with that attitude no wounder you are there the whole time. I turn around and went away never want to come here.
Ordered a medium double double coffee, came as such, but why so darn hot. Finished my meal, drove for half hour and I still can't drink it without burning my mouth. I would think that the beverage you order with your food would be at an acceptable temperature to enjoy with your food.
Food was great but unprofessional staff. They yell and curse at each other in their own language in front of customers by the cashier.
It's McDonald's... The issue I have with this particular location is the staffs ability to take orders and count. Numbers have meaning. If someone orders two of something and you charge them for two but give them one, that's important. I won't be returning, ever!
On June 15th 2023 at 10 pm after a long day of work I went through drive thru and ordered. I parked and waited for over 10 minutes just to watch the young lady employee stroll out and hand my order to the car next over. I went in to check, and nobody including the 2 managers on shift attempted to make it right. They figured out that she gave my order to the wrong car. I could hear the commotion and the young lady exprsss her disappointment but she did it to the other staff members not to me. I stood in the restaurant for almost 5 minutes and nobody attemted to make it right. I left without my food and went to the Burger King next door who, after I explained what happened, upgraded my order to a double whopper on the house.
Stopped here on my drive back to alberta. Customer service- slow and rude employees. Garbage in the hall inside. It also smelled bad, printer didnt print my order reciept and there were flies everywhere. When I spoke to the older gentleman employee to ask if my order went through, he rudely responded saying the order was coming and dismissed me before I could even finish my sentence. Unbelievably poor customer service.
I literally came out the drive thru only to realize till after I got home they forgot my cheese burger r u fr like bro r u kidding me just had to eat my mini fries and 4 nuggets..and they forgot the straws thanks mcdicks made my child starve tn
Asks for reviews on delivery order. But does include everything in the order.
Horrible customer service, the one woman tasia is incredibly rude. Has an attitude every single time I’ve gone through drive thru, I paid cash and she slammed the change in my hand after rolling her eyes. She isn’t pleasant at all and should not be working with the public if she’s going to be rude every single time for absolutely no reason
Worst McDonald’s I’ve ever seen from Toronto to the island. Absolutely disgusting inside and out. Food is cold and gross 🤢 been here 3x now… hoping it was just a single bad experience, clearly not. Will not be back.
Most disgusting and dirtiest play facility I've ever been too. There is obviously NO cleaning protocol in place as this area has never even seen a wipe down since I assume it opened? I felt bad for the family hosting their child's birthday party during our visit because I would be appalled if I PAID to use a space this disgusting! Immediately left.
What kinda people are they employing at this location? Multiple times now, my order has been messed up again and again but today took the cake. Not only did they rush us through the drivethru but then when we got to the window they didn't even add half the order to the actual order. On top of that, the boy in the window gave us such attitude when asked to correct it. Then opening called a woman, sir, before ignoring us and shooing us forward. Get to the next window and given nothing but dirty looks from the staff inside. This was the worst time I've ever had here, not ever wanting to go back.
Came at 11 pm and ordered and was barely audible, when attempting to use the 'pay it forward system' (pay for the people behind us, since we knew them.) They didn't understand what we meant and we ended up paying for the person behind them. Processed to give the wrong orders multiple times, and just generally disorganized. As well the fries were cold. Do better.
We ordered three 10 piece chicken nugget meals through the drive thru and then got onto the highway. Once we arrived at our destination I went to go eat my food and they did not give us one of the 10 piece chicken nuggets. Definitely disappointed.
Maybe don't gossip about customers especially when they are within earshot.... I hear everything! Who cares if I asked for coke and then changed my mind and got Sprite!! Who cares! It's not coming out of your paycheck, do your job, mind your business!
First we get rushed to order get cut off while still ordering. everything is wrong our coffees are disgusting and our hashbrowns where cold overall a very disappointing visit.
Probably the worst dry, cold, empty of dressing and garnish quarter pounder with cheese I have ever had! If I hadn’t left the car park I would have turned round and given it back and told them to keep the money and put it towards quality control training!!
This is the worst place to order! Omg🤦♀️ ordered 2 caramel ice coffees and 2 fruit and fiber muffins! They give us one ice coffee and 2 muffins in bag. Had to ask for other drink, then had to ask for straws, then had to ask for butter, then had to ask for knife! Ice coffees are on for a dollar but they couldn't understand what we were saying so we paid then 10 bucks and just left! Horrible place! Stay away! You don't even deserve one star!
Was there December 2nd around 4:30. My granddaughter wanted to go in the playroom. I had never been in there. Paper all over the floor and on the tables. Leftovers from a birthday party I am guessing. Tables and floors dirty. It wasn’t busy maybe 6 people in the restaurant, no line up at the drive through. Chicken burger was on a dry bun and tasteless. The play apparatus was absolutely disgustingly filthy. The outside is filthy obviously never cleaned. I cannot imagine the inside of the play apparatus 😵💫 germ fest at its finest! Two different staff came into the room. One was visiting a lady and child and the other brought our meals and someone else’s later on. I even mentioned how the tables were not clean and the papers everywhere. She just smiled and walked away. Seriously and people continue to come there🥴🥴
Not washing hands.....again! I can smell the BO on my coffee lid. Right before I wretch and throw it out.
I had 3 sandwiches and 3 orders of fries. The fries were just thrown in the bag, upside down. I would really appreciate it if the drive thru would show a little care when packaging the orders. The napkins we got were completely unusable as all three fries were dumped on top of everything and they got covered in salt and grease.
Went to the play house area to take my daughter, go inside the playhouse part, tables aren’t clean, old cup of iced coffee, dirt on the ground, play area is absolutely disgusting… definitely gonna be washing my toddlers hands before leaving the facility. It’s not that hard to clean.
Consistently bad. This was my replacement for my burned breakfast sandwich. Another Burned sandwich. Then the manager lady tells me she saw the sandwich get made and that it wasn't black. I told her to refer to this review. Really? So the sandwich in the picture isn't black.... Ok. This McDonald's needs to up thier management game big time.
I had a very disappointing experience at McDonald's, where the employee at the counter and drive-thru was extremely disrespectful. Not only did they speak rudely to me at the payment window, but I also overheard them talking badly about customers in front of us to other staff, which was unprofessional and upsetting. Such behavior is unacceptable and tarnishes the reputation of the establishment. I hope management addresses this issue to ensure better treatment for future customers.
If possible I would give a half star. This location is so bad that I almost always wait at the window while I check my order for accuracy. I often have to ask for something forgotten, remake of something cold, or remake of an incorrect special order. (Usually extra pickles or no onions, nothing complicated). Tonight all I wanted was a bacon cheeseburger with extra onions. Not a big deal. Simple. The easiest of sandwiches to make. I should have checked. It was a little after 3am, there was no one else in the D/T. When I got back to my job site, at the exact opposite end of town, I opened my burger to find what would be a regular amount of onions for a Quarter Pounder. Slivered onions. I hate slivered onions. When I returned, still no other customers, I just drove straight up to the window and instead of asking what I wanted I get a lecture about not stopping at the menu board. I should know better than to go to this location but at 3am when you have a craving, and no other options, you can make bad decisions. From now on 7-11 gets my 3am business.
I came here for the first time today 2601 58ave, vernon nd i ordered two meals, but in my order wrap was cold and they heated up for me. I was not disappointed with that but one thing not like i saw the worker they were changing the garbage bags without gloves and after that one of them was using the mobile phone with the same hand and then he went to kitchen. I thought I can talk with the night shift manager but she was doing the same. In my opinion that was unhygienic
Worst McDonalds i have ever gone to. Super slow and they forget to bring you your order. I recomend to just go to a different mcdonalds.
I get working at the drive thru window at 2 am is less then ideal but if you can't even fake a smile or you attitude for literally seconds, find a different job."Yeah?!" Is no way to respond to a paying customer.
I am absolutely disgusted by the interaction my daughter had at this location. An old white male. My daughter said he had glasses and multiple watches on. The employee at the counter was immediately rude to her, asking “what do you want” when she tried to order. She was paying in cash and was 5 cents short, and he refused to process her order, even after she politely asked again. Then, he leaned toward my daughter and said that if she showed him her bra, it might be worth the 5 cents. My daughter is 13 years old. She ran out to me in tears while I was waiting in the car. As a parent, I was furious, but I chose not to escalate the situation because I wanted to be a good role model for my child. However, this behavior is disturbing, inappropriate, and should never happen anywhere, especially not to a minor. Not to mention that they have a play place in here? I will never return to this location again, and I sincerely hope management takes this seriously. No child should ever be spoken to like this. Seriously retire old man.
We don't normally go in this location . But we happened to stopped by here . When we received the mcflurry it was half full for the regular size. And the manager says that it was hard to tell trying to imply that we did something to it when we just received it. They kept trying to say they only make it up to the line but a big chunk of one of the sides had nothing in it. The situation wasn't handled well and they did nothing which was not good.
I ordered 1 junior chicken and 2 mc veggie and asked for raw onion in junior chicken and they punched it on the screen and also asked for extra sauce in all the burgers they missed that too. upon calling they said the receipt doesn’t show but i told the person talking that it was punched on the screen and i double checked the order twice after that she is still asking me to check while taking the order are you kidding me what kind of customer service is that and the staff keep on laughing no greeting and talking properly to customers and on call the staff was really rude disappointed by their service and worst location i have visited
I usually don't leave long reviews, but after multiple frustrating experiences, I feel like McDonald's really needs to take this seriously. I specifically ordered a Jr. Chicken with added cheese and tomato - and I was charged extra for both. However, once again, when I opened my sandwich, there was no cheese and no tomato at all. This isn't the first time this has happened either; it's been a repeated issue at this location, which shows a complete lack of attention to customer orders. It's really disappointing to pay extra for something and not receive it, especially when you make the same request clearly every time - and even more frustrating when this pattern keeps repeating. I understand that mistakes can happen occasionally, but when it happens again and again, it starts to feel like they don't care about accuracy or customer satisfaction. I rely on fast food places like McDonald's for quick meals, but what's the point of convenience if you can't get what you actually ordered? Every customer deserves to receive what they paid for, especially when the request is simple and written clearly on the order slip. McDonald's, please train your staff to double-check customized orders before handing them to customers. It's not just about the food; it's about respect for the customer's money and time. I hope this review encourages management to pay better attention and make improvements - because right now, this location is making people lose trust in the brand.
The manager Eli, made my experience very uncomfortable, the constant yelling at employees is not enjoyable at all, with some even appearing to almost cry. This is not acceptable behavior and not something I would like to see or hear during my visit, mainly considering there were children around listening to it. This is completely unprofessional and inappropriate, also taking into consideration that most employees are highschool students. This manager needs additional training urgently and should really improve their professional conduct. I will be filing a formal complaint.
The place wasn’t even busy I got disrespected by a white short cashier when I told her my order, she wasn’t even listening I ordered french fries and I didn’t even get my order they took forever to make my fries, even though I ordered a meal We asked for Four medium cups and we got the three medium cups and a kids cup. The big Mac was packed with ingredients that just kept on spilling all over the table too much sauce on the burger they didn’t make the fries that good The floors are so slippery that I was about to fall Tell me how you’re 1 billion trillion dollar company and you can’t even hire good employees that are professionals At their own job, you pay him and they give your customers a really bad service
Employees were rude and disrespectful. Got the orders wrong 2-3 times and continued to show attitude after we told them to fix it. Floor was also very slippery. Overall a very bad experience and would not recommend anyone going here.
worst maccas ever. did a big order on the machine totalling 9$ then it glitched out and i had to order at the counter where some new girl (not her fault) took about all week to take my order again and ended up getting me the wrong burger, no meal just items by themselves and a small ice coffee no sweetener when i ordered a large butter cookie iced coffee. the coffee was awful and the pie was dirt and the burger had no sauce and the sauce dispenser didnt work. also had to wait 10 mins extra for the terrible apple pies. awful avoid get your game on.
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2601 58 Ave, Vernon, BC V1T 7G4, Canada
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2601 58 Ave, Vernon, BC V1T 7G4, Canada
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