Papa Johns Pizza
Pizza · Apopka
Fresh pies in Apopka, near the Apopka Lake Museum
Über Papa Johns Pizza
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
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Bewertungen von Papa Johns Pizza Apopka
I had to call to make a change to my delivery order and Savannah hooked me up, she is a perfect example of what customer service should be. B Polite, problem solving, and accomodating. Thank you Savannah.
I ordered a pizza today and the general mgr. Took my order He was pleasant to talk to. There were a few things I ask for they didn't do in the size and configuration but he aimed to please. And that he did..the pizza was delivered at the time he said it would be. The driver was also very professional and kind. The pizza was one of the best I ever had. Great job papa John's I do recomend and will be eating pizza from this location many times in the future. .. .
Papa John's pizza is papa John's pizza no matter where you go. But this particular store corrects any issues if they make a mistake. The other day I ask for a square slice instead of regular slices. They ended up giving me regular slices, so to make it up they gave Some condiments are offered to make my pizza again. There's so much value in trying to make it right, it's something seen in a lot of restaurants these days
Had great service, the place is clean, organized and the staff is friendly and attentive. Ordered garden vegi pizza 1/2with pepperoni and add jalapeno🍕 DELICIOUS we got the honey chipotle wings they were prefectly saucy and juicy🍗👌🏽 great pizza and service! We'll be back
Ordered 2 papadia's, (on tv)it looks full an busting out with meat, veggies, an cheese. Received the order an open the box it was more bread than meat an veggies the meat an veggies were pushed up in it, tried to pay for double meat....they did it before, but wouldn't do it again. So I felt I was drawn in by their commercials, was eager to get one went in ordered and this happens....lol
The staff is the awesome, especially the pink haired girl at the counter. Definitely the best counter person I've ever ordered from. The food was perfect, my kids love when I bring home pizza from here!
I ordered 2 large pies for delivery that some how got kicked out of there system. I was waiting a total of 2hrs including trying to talk with someone by phone. I ended up getting into my car and driving to the location even though I ordered delivery. Long story short, Will the store manager hooked me up with a free order and another set of large pies for free as well whenever I choose to cash in on the promise. Great job will for not taking it personal when I was heated and going the extra mile with free pizzas!!!
I ordered 2 pizzas one them was supposed to be grilled chicken, onions, jalapeños, tomatoes mushrooms. Yeah well it didn’t have the chicken. It only had the vegetables. The other pizza was okay.
Over the years, the quality at Papa John’s has gotten terrible. “Better Ingredients, Better Pizza” should no longer be their slogan, because that’s something they no longer provide. The ingredients don’t seem fresh, the pizza is often bland, and the crust is no longer fluffy like it used to be. Overall, it’s just disappointing now.
Wasted time to pick up an Uber they accepted but did not want to make 11 50 pm at night and you can't fulfill your obligation I eat here well I use to can't trust you to make food at late night !
Gave it 2 stars because it was cheaper than a DUI. Would've been inedible if I didn't have enough beer and sangria to chase every bite with. There are only 3 things this dry on planet earth, deserts, asphalt, and married P. I'm pretty much done with Papa John's. You get better pizza with a loaf of French bread, a jar of cheap sauce, a bag of shredded cheese and a microwave
well for one i ordered 2 large pizza the pizza was good however if im going to request extra peporcinis. and be charged for them i expect them to be with ny pizza thanks for nothing btw also doesent help when you are placed on hold and forgotten about 15 minutes i waited on hold.
I order a cheese pizza for delivery. The pizza arrived at time they said it will be deliver, but the pizza was old. It look like a pizza that made earlier and they heated up hours later and send it to us. When I call the manager he said that it a little longer to get it deliver. But I am sorry the cheese was dry not melting like it should be. When you order don’t give the tip in advance and check your pizza before the driver leaves. Domino don’t deliver to us anymore because they say we are to far, but there pizza always arrive nice and hot with the cheese melting.
Placed an order was told it was going to take an hour and a half to get a delivery after they charged my card. I call to cancel my order. The girl on the phone was rude and disrespectful. Then was told that it would take 3-5 days to get my cash back. I will never order from here again. I highly recommend shopping local.
I ordered online and came in to picked up the order it says it is ready. When i arrived, one co-worker couldn't find my order and asked another co-worker who made the order where the pizza is located. First, he said its in the oven, then laughed and said he gave my order to another customer. Im not sure if it was an accident, no one told me the next step and I had to ask what I have to do about it since I already purchase a pizza.They looked confused, I decided to get a refund since I was in a hurry and the way its was handle was unprofessional. I would recommend others to avoid these workers and try another location.
I would give 0 stars if possible. I placed a mobile order at 1:09p on 9/6/2020 for an 8:30p delivery. When our delivery time was passed by 10m I tried calling the store. 15 phone calls later I finally got an employee to answer. When the employee answered, they directly put me on hold. When they picked up they informed me it would be 2hrs until delivery. I inquired what the hold up was, they claimed they were busy, which is possible, but not when the mobile order was placed 7.5hrs prior. Absolutely disgraceful that they expected to deliver an order 2hrs past a quoted delivery time.
We ordered pizza tonight. Then waited and waited and waited. We checked the app to see where they were at and it said completed. We never got the pizza! Guy on the phone was nice and gave us credits but had no idea why the driver didn’t come to our house. I know sometimes they have trouble finding our place but could have called. I’m furious. It’s very late and my family is hungry. Not cool pizza driver. NOT COOL!
A couple weeks ago I had issues with ordering through the app so I called and the ordered never went through so I placed it with the lady that answered the phone. I was informed it would be 45 minutes possibly an hour. Which I was ok with for we only order Papa John’s. Over an hour passes and I call to check and there was no record of my order!! I speak to the manager and while talking to him my father yells forget bout it we will order from somewhere else. The manager apologizes and says he will place a credit for what I ordered under my number. I thank him and hang up. I call tonight on my way home from work to order a pick up cause my mom was in the mood for pizza. No credit was on file and the customer service was awful and no one cared. Needless to say after growing up only eating Papa John’s pizza I don’t think I’ll ever eat it again.
*update* Recently had a problem with my order and they failed to make things right. I probably won't be ordering from here again. Can no longer recommend 👎🏼 Great nice location. The staff is always friendly. Delivery drivers are always good. The place is nice and clean. Great no problems
This location has went down hill over the last few yrs. They rarely make your order correctly. Then want to argue about what toppings they put on the pizza so they don't have to replace it. Not to mention that I had it delivered and the gentleman wanted me to bring the pizza back to them. Unacceptable. You never argue with customers. Especially telling them that you didn't put olives on the pizza when I'm looking at the olives. That man needs to learn customers service techniques. Then he tells me that it will be 37-47mins. That's even putting my order in front. Unacceptable again. Now one pizza is here and my family doesn't get to eat together.
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997 W Orange Blossom Trail 24 Ste 24
Apopka, FL 32712
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