Subway

Will Evans

IGNORED OUR ONLINE ORDER The worst subway and dare I say, worst business in town. We ordered our sandwich’s online and waited for OVER AN HOUR before calling and getting ignored by the staff. And on top of that won’t give us a refund. Never go to this subway

Anthony Scott

The employees ignored the online orders and were "cleaning" so they didn't even start until I showed up. There was nobody else in the store.

Mike Shapira

This is by far the worst Subway I have ever been to. Less than 50% of normal additions assortment , pretty much nothing to choose from. Soda machine is broken and almost no drinks in the fridge. No AC inside so pretty much impossible to be there. I don’t know how that location passes being part of otherwise good franchise. Avoid at all costs.

S

Horrendous. Worst Subway I've ever been to. 1. No A.C, stifling inside 2. Fountain drinks machine broken, and there's barely any options for drinks in the fridge. Not even an orange juice. 3. Missing a bunch of vegetables. 4. Food was stale. Questionable if passes a health inspection. Avoid.

Kevin Large

I ordered dinner for my wife and I. My wife's sandwich meatball sandwich came with mayo, lettuce, tomato, the extra meat i paid for was not there. My sandwich, again extra meat, was almost non existent. Pretty sure the sando artist just didn't want to grab the back up or just doesn't care. Either way, to bad! It seems like all locations just lost the quality of food for whatever reason. To bad cooperate doesn't step up and fix things. Just another subway to avoid! There are better places that have sandwiches that are worth your money...

vitol lock

Put in an online order. They called right before pickup and said they were out of everything including bread and to call back. Called back the next day and was told no refund and no subs by a very rude woman. $60 down the drain and they basically laughed at me on the phone.

Christina Q

Update Again. This place is a joke I went through the other day and not only I but two other customers walked out they don't the employee that they had there one female doesn't know anything about the rewards program and is not very friendly on communicating that basically told me it's up to me to put my information in there I'm trying to pull up a code that she needed to type in not that I needed to put information in there but okay then I heard that she's out of everything they are always out of product they don't have ham they don't have turkey or they don't have salami new owners okay again new owners and that is an issue evidently he's not on board so I will not go back to the Astoria Subway ever too many too much of negative happening there for me to take another chance they did have an employee she was wonderful I can't remember her name but she was friendly she knew the business she been there a long time and she's not there anymore they have this other person who doesn't know enough about the business evidently so kudos to you new owners of Subway and Astoria keep it up you'll lose more customers that's not the first time I've been in there they've been out of product and customers walked out then too Update on my past post which was not very favorable but recently I visited and I've got to say new owners again great personalities of employees there's still one that's been there a while and I love her to death she's great I'm sorry I can't remember her name at this moment but she's great was not working when I was in there but the girl that was was funny smiled and laughed a lot served me well and I will definitely give this a five star four-star rating welcome aboard new owners New Owner, this place is clean, staff is great while still learning themselves. Give it a shot and let the owner know what you think. My impression is that he listens and will work on suggestions or complaints within reason, of course. .

Kelly Bennett

These people had no bread at 12:00 lunchtime. The company has pulled away from all accountability because there's no phone number that is not automated and you can only file a complaint if you have a receipt number. This was the worst lunch ever, since it takes me fifteen minutes just to walk there, I stood in line for about ten minutes without being even greeted, they were right there so they saw me. I have already spent way too much energy, I will be spending money for postage to write a letter about my experience today. Did I mention the bathrooms were blocked off. Soo unhappy 😭

Jo Creyf

Dirty, worn-out place and our sandwiches looked similar. No cheddar on stock, no mayo on stock, the sandwich was doughy and ripped. We should have known when we walked in! We were the only customers there during what should have been mid-week lunch rush hour. This looks very much like a place that is run by people who don't invest in the business and just want to squeeze out as much as they can. I hope the employees are being treated okay but I saw cameras pointed at them (as well as cameras pointed at customers... which is okay), so that's not a good sign ☢️ Needless to say we're not coming back here until we see at least visible changes.

+4

Debra Johnson

RUDE, abrupt service! Felt like I was a bother! Wrapped my sandwich in what appears to be dirty paper! I will not eat it, nor will I return it! I WILL NEVER GO BACK to this location!