raul molina

The pollo loco store on Alondra and bellflower Blvd is the best. Very friendly service and fresh food. They bring the food to you table and they make shure that you are satisfied!

Victor Nunez

Tables were nasty with food stains. Just another Mexican restaurant with pop music in the background. 🤦🏻‍♂️

Tim Run

Tried their new menu, taste was okay but too little food. Got extra two pieces of chicken still not enough.

Melissa K

We visited the Bellflower location at Alondra and Woodruff. Everything was fine with the food and service but my issue was with the area the location is in. We went thru the drive thru and were asked to park around the side of the restaurant and they would bring our food to us. No problem! We parked and within minutes a homeless woman walked right in front of my car and squatted to use the walkway as a restroom... nothing against the restaurant at all but thought I'd let everyone know the area isn't the greatest... gotta love California right?! We ordered the new stuffed quesadillas and the chicken avocado was my favorite by far.. the beef quesadilla was good too.

Michele DrakeFox

I normally love EPL, good food and good service but this time I tried the Garlic & Cotija wings and they were awful! Tasted like a plate of salt, you couldn't taste the chicken for the salt. So disappointed.

E Escalantelaw

I didn't want to put a bed review but it's already been three times that I order from here and the chicken is extremely dry as if it had been under the heating lamps the whole day. As if they cooked it in the morning and didn't sell it until night time.

Mahogg Blu

In the process of reporting to health department, I believe we were drugged with something put in food or drink. Me and my kid both felt this.. Rosecrans and lakewood location by Walmart.

Laura Ransome

I went thru drive-thru they were not busy with only 1 car ahead of us. I by mistake past the speaker to give my order. I stopped half way realizing I missed the speaker. I was going to back up but another vehicle drove up. So I proceeded to window. I apologized for missing taking my order at speaker. The lady told me I would have to go around and get back in line. She lied to me and said that my order could only be taken at speaker. I told her I've change my order at window before that they should be able to take my order. She said she'd ask manager. Who proceeded to tell me I must go around get back into the line. And that they can only take 1 coupon. There was two of us and I know working in the same business by giving 2 separate orders we can each use a coupon. Just the blanton lying to my face and not caring about keeping a customer who innocently made a mistake and the fact it was slow really was irritating. I ask for my coupons and went done the street. The employee there was very very nice and took 1 coupon for the two of us. This manager and employee are not good for making customers feel like they want to return or even stay to give them my weekly business. Didn't do a thing to retain the customer so I will not be going back. I hope corporation or the owner realizes how much business they must be loosing with employees and manager not will to accommodate my harmless mistake. The place wasn't busy. If it were my business I would be firing my manager. The lying to my face just for their own convenience, like I'm stupid. I never would do the to a customer. They is too much competition.and I got nice speedy service and a commanding a coupon for each of us. How are they behavior and unwillingness to make customer happy is it really costing you as a business owner. I won't go back when the other location is closer to me. Said with many businesses going out of business. I work in the restaurant business and we are only slowing down. And is right across the st from Disney land. You need employees who are pro customers not con- customer!

Shanae Green

The worst!!!! The only El pollo loco to NEVER have wings. I don't care what time of the day it is. It's evident they're either eating the wings themselves or taking them home. Who's the owner of this location!?. I also just realized they only have 3 stars. Find another location to eat at.

Rudy Cabrales

I was in line for 20 minutes repeated my order 3 times got to the window I had to pay twice because the lady had my order wrong she repeated it correctly but didn't wring it up I had 2 girls just talking to each other laughing and not even paying attention I spent $30 there 1 3rd of my money went to these measly chicken breast the size of a leg drum I will never go back.