La Casita

This was such a treat. The lady behind the counter was super sweet and very precise. First time I've been to an Arby's in Fort Worth. Was not disappointed.

This location is always clean. Staff is friendly & the food never fails. Me and my family love this place.

Looked around for a star rating of four or greater in the area and found this Arby's. Ordered a classic chicken sandwich on The Onion Roll and it was absolutely fresh and fantastic. Thanks to the staff for giving a clean fresh place to eat.

What a huge turnaround ❤️ Food wasn't squished....shake was good.... Lobby was clean....quiet professional employees..Bravo!

D. Lafoy

Looked around for a star rating of four or greater in the area and found this Arby's. Ordered a classic chicken sandwich on The Onion Roll and it was absolutely fresh and fantastic. Thanks to the staff for giving a clean fresh place to eat.

Scott Vernon

What a huge turnaround ❤️ Food wasn't squished....shake was good.... Lobby was clean....quiet professional employees..Bravo!

Edward Escamilla

This location is always clean. Staff is friendly & the food never fails. Me and my family love this place.

The staff at Arby's are friendly and efficient, making sure that orders are correct and served promptly. The restaurant is clean and well-maintained, providing a comfortable atmosphere for dining. Highly recommend!!

I recently visited Arby's and decided to try the Buffalo chicken slider. Let me tell you, it was straight fire—in the best way possible! The chicken was perfectly crispy, the buffalo sauce had just the right amount of kick, and the slider was the perfect size for a quick bite. The flavors were so on point, I couldn't get enough. Arby's really nailed it with this one. If you haven't tried it yet, you're missing out!

This was the best customer service we have seen at a fast food restaurant in a long time. We almost thought it was AI because she was so kind. Great job Arby’s! 9:55 on a Saturday night.

Amazing service and im not talking about once or twice, repeatedly they have served me consistent good food, consistent great service, and while other fast food places In a 5 mile radius continue to disssapoint service remains amazing thank you for feeding me great food on the days I have to work long hours and no matter the day it's good!!!!@wonda is amazing

The unwarranted hate on Arby's needs to be left in 2025. As far as fast food goes, it doesn't get much better than Arby's. The apple pie shake is the best shake in fast food.

I visited on 11/11/25 around 8 pm and received excellent service from David at the drive thru window. He went above and beyond!

Best Arby's out there especially at night! Love their night crew and their food is always hot and made fresh!

This Arbys is better run than most, and the food is always fresh and good.

John was my window worker pulled up at 11:30 like an a hole and he was courteous and helpful, even offering the free sauces before I asked. 10/10

Paul B

The unwarranted hate on Arby's needs to be left in 2025. As far as fast food goes, it doesn't get much better than Arby's. The apple pie shake is the best shake in fast food.

DFW Microblading

This was the best customer service we have seen at a fast food restaurant in a long time. We almost thought it was AI because she was so kind. Great job Arby’s! 9:55 on a Saturday night.

Zachary Gibson

I visited on 11/11/25 around 8 pm and received excellent service from David at the drive thru window. He went above and beyond!

Lindsay Rodgers

Best Arby's out there especially at night! Love their night crew and their food is always hot and made fresh!

Angel Benitez

John was my window worker pulled up at 11:30 like an a hole and he was courteous and helpful, even offering the free sauces before I asked. 10/10

Carl Cole

Delicious potata cakes! Every staff member I interacted with was supes kind. Wish I could give more stars for service.

Danny W

The staff at Arby's are friendly and efficient, making sure that orders are correct and served promptly. The restaurant is clean and well-maintained, providing a comfortable atmosphere for dining. Highly recommend!!

bradley hunter

I recently visited Arby's and decided to try the Buffalo chicken slider. Let me tell you, it was straight fire—in the best way possible! The chicken was perfectly crispy, the buffalo sauce had just the right amount of kick, and the slider was the perfect size for a quick bite. The flavors were so on point, I couldn't get enough. Arby's really nailed it with this one. If you haven't tried it yet, you're missing out!

They definitely have the meats! LOL I've Loved Arby's for decades. I have one of the collectors cups from the 70s or 80s. I can't believe one has survived and kept up all these years. It is so cute and I'm glad to have it. But I love the selection Arby's has. Whatever kind of sandwich I want, they'll make it.

Service was amazing. I did place a mobile order and my food was in there but on the app there wasn't a option to add any sauce and when I went to the drive-thru windows and asked for some they told me yes and they didn't put any in my bag.

This is a nice, clean, and relatively new location. Both types of fries and the cheese stick appetizer were really good and freshly made. The roast beef for the sandwiches was sadly lukewarm to cold tonight. They should have done much better on that tonight.

Decent service, it wasn't very busy but seemed short-staffed. Whatever it was caused my order to be held and i had to pull over to the front to wait for a simple cold cut sandwich and a mint chip ice cream. The food was great and was correct to the order but timing kills. People have places to be and im sure this is called "fast food" for a reason.

The gentleman in drive through was very nice and courteous, need more like him everywhere. This is not his fault but now I don't come to Arby's as much as I used to because mountain dew is no longer serve there, hence the 4 star. Food was great, service was great but I needed my Mountain Dew!

This place is great for your roast beef fix! Usually hit this place for lunch about once a week. Coupons in the mail really help when going to Arbys. The double beef n cheddar reminds me of the regular beef n cheddar 20 years ago. Yes times have changed. Great taste like always!

As far as Arbys locations go, this one is better than most. I like the expanded menu they've been cultivating over the past few years. They are just all around decent and if you're on the mood for something they sell, this location is rock solid.

Clean, nice place. The slider was yummy...sliced beef and jalapeños. The mint shake is good too.

c g

Clean, nice place. The slider was yummy...sliced beef and jalapeños. The mint shake is good too.

Xavier Soto

Service was amazing. I did place a mobile order and my food was in there but on the app there wasn't a option to add any sauce and when I went to the drive-thru windows and asked for some they told me yes and they didn't put any in my bag.

Justin Allison

This is a nice, clean, and relatively new location. Both types of fries and the cheese stick appetizer were really good and freshly made. The roast beef for the sandwiches was sadly lukewarm to cold tonight. They should have done much better on that tonight.

Usually go through the drive thru and all is good. This time came inside and wow! Couldn't find a clean table. The ones without trays and wrappers were stick for some reason. Maybe a one time thing. Hopefully better on my next visit.

First time at Arby's. The sandwich that was supposed to have cheddar cheese, and they put American cheese on it, I didn't like it. On the other hand, the place seems frozen in time, an old atmosphere. I liked the Christian station they had.

We have been in this Arby's several times. Normally the service is very quick and every thing is great. However, this lady visit was not up to their normal standards by any means. My daughter does not like the Arby sauce so she gets the double roast beef with cheese sauce it was just given to her in a little bowl to put on herself. The roast beef was not the norm it was very thick and nasty looking. I have fallen in love with their jalapeno wrap, but this time I could barely find the chicken or the bacon. It was more lettuce and sauce than anything and our curly fries were barely warm. There was one car in front of us when we went through the drive through and they were gone fairly quickly. However, we sat there probably 20 minutes while the cashier's played let's switch out registers and money and stand here and visit while we have customers at the window. Not to be down on young people but the other times we have been in there it has been and older more experienced crew and our service had never been like this.

Unbelievably slow and they still managed to screw up my order. I waited at the drive through window for at least 5 minutes and they did not include the cheese with my cheese fries. There are way too many competitors within a stone's throw to bother putting up with this.

I don't EVER expect to be scolded as if I were a child by a server! After asking to upsize a drink and FULLY understanding the price difference and TOTALLY prepared to meet the additional amount I was scolded. After leaving the window, I realized that I had no napkins and I had to ask for sauce for the curly fries (not fresh). THANKS A LOT! NOT SO MUCH!

Service was good, chicken sandwich was a sad excuse. It was a kids meal. The other food we had was consistent with past experiences. The best part of this expensive for nothing meal was their cookie which gets 5/5. *** your link for more information in your response doesn’t work ***

Jeremy moore

Service was good, chicken sandwich was a sad excuse. It was a kids meal. The other food we had was consistent with past experiences. The best part of this expensive for nothing meal was their cookie which gets 5/5. *** your link for more information in your response doesn’t work ***

Waited for several minutes for fries to cook....which is understandable. I pulled to the waiting area and they brought me the wrong order. Then after an additional wait, I was brought my order....incomplete. Not the first time my order has been wrong, but it's the last time I visit this location.

Started out yesterday 1-6-17 we went there to get food which I've never had any problems with them or their service but yesterday they forgot our orders, today they gave me RAW chicken sandwiches YES RAW! Then I called them and they said they had just got them out of the fryer! Really well the chicken wouldn't be RAW if they just got it out of the fryer!

My daughter and I went through the drive-through she ordered the French dip sandwich with Swiss cheese and curly fries and a iced tea. So we’re halfway down the street and realize that there’s no dipping sauce. So I just called and the lady said what do you want me to do about it and then hung up. The wait time at the drive-through for two cars was almost 20 minutes. So I don’t recommend anybody goes there because unless you want to order screwed up and you have all the Time in the world just to sit in your car and wait it’s not worth it

This location does not utilize the online ordering so that you can get the national advertised specials for example the 5 for 5 roast beef. They never recommended any other roast beef sandwiches just let me leave the drive thru with the impression that they had no roast beef at all.

This Arbys has the WORST night manager! She has a terrible attitude and we will NEVER return to this location! We ordered through the drive through and had a very pleasant experience with the lady working that area. We placed an order of a Pecan chicken salad sandwich meal and 3 sliders meal....we received everything except my PCS. We made multiple calls to the store, to see if they would door dash the sandwich to the house, however no one answered the phone. Sooo, we drove back to Arbys and asked fo a refund. The manager was very rude, wanted to remake the meal... my husband politely refused and asked for a refund. We brought all items back, including the drinks and the manager refused to refund the drinks because we had already drank about a third of them on the way home. The manager is very rude and argumentative....Anyway, after going back and forth with her, my husband said ok about the drinks and asked for her name, in which she REFUSED to give her name after stating that she was the manager. We will be contacting the general manager and corporate office about her attitude, lack of customer service skills and lack of professionalism.

Ordered through app and ordered two gyro sandwiches. Picked it up, got home and saw they didnt give me the gyro sandwich bread they gave me the sandwich with their wrap instead, didnt even tell us that they subsituted it what is a gyro without the right bread! Tried to call and noone answers.

For a restaurant who prides and advertises "we have the meats", it was extremely disappointing to order two beef and cheddars, only to find out Arby's had NO beef. Ended up having to order two fish sandwich which were just okay. How does Arby's have no meat at all?

I was hungry and wanted something other than a burger so I went to Arby’s thinking heck yeah, they have potato cakes too, love those. I ordered a classic beef and cheddar sandwich, 3 pack potato cakes and a cookie with the cheese sauce on the side. I got home opened the bag and found no potato cakes. Checked my receipt, yep I paid for them $12.63. Put shoes back on and went back up to the store. When I arrived someone else was in the drive thru. When I got to the speaker I said hi, I was just here and I’m missing my order of potato cakes so I came back, have my receipt, would like to pick those up and also want to ask if you can make my sandwich fresh and the cheese sauce as they are now cold. The response:”No, I’m not going to make you a fresh sandwich because it’s cold.” So I say okay, can I speak to a mana- “I am the manager” … oh you are? Well okay then, my food is now cold because my order was wrong so for the sake of customer service, you won’t refresh my sandwich? I really don’t think that’s an unreasonable request. He stated no. I said alright then, I’d like to just get my money back and I’ll let someone else know about the service here. His response was, “you do that, pull up to the window I’ll give you your money back.” So I wait, got to the window, the man there says nothing, I handed him my card, the receipt and tried to hand him the bag of food. He then says, “ you can keep the food, I’m just going to give you your money back.” I looked at the name tag he was wearing, Johntavius was the name. He ran my card, handed it to me as well as a receipt, said nothing, didn’t look at me in the face, shut the window hard and that was it. Wow. Ya know, I don’t know why Johntavius decided I needed to be treated that way by him but I have been in management for a long time and I sincerely think there could have been a better way of handling this situation.

Completely received the wrong order. Did not check the drive through order until it was too late. The receipt was correct order was wrong. So disappointed

Tried to do a dine in order and was ignored for a good 4 minutes. I finally asked how we make an order, was told by the very large woman that they were busy filling drive thru orders. Maybe if the owner would actually pay their employees a couple more dollars an hour they may keep employees. I will not be back and I really wanted a roast beef sandwich and shake. Truly pathetic.

Try to go to the dislocation 20 minutes before they were supposed to close at 11 o'clock and they were already closed.

Everything was great as usual and now they even have the McDonald's snack wraps that taste even better than I remember as a kid in the 00s. I was satisfied with the speed of my order, the gyro, and the Roast Beef w/cheese. Edit: Waiting 20 minutes in the drive thru for fries on my 30 minute lunch break, this place has clearly gone downhill

They did not add the cheese like I told them. Their phone line does not work 😒 can't even call them to complain about the food. And I work far from their. Next time, make sure everything is correct before cause their is no way in he'll to get a hold of them. Person at the window was nice. But again they did not check my bag....

Marcus Cleveland

Completely received the wrong order. Did not check the drive through order until it was too late. The receipt was correct order was wrong. So disappointed

Megan Fulbright

I was hungry and wanted something other than a burger so I went to Arby’s thinking heck yeah, they have potato cakes too, love those. I ordered a classic beef and cheddar sandwich, 3 pack potato cakes and a cookie with the cheese sauce on the side. I got home opened the bag and found no potato cakes. Checked my receipt, yep I paid for them $12.63. Put shoes back on and went back up to the store. When I arrived someone else was in the drive thru. When I got to the speaker I said hi, I was just here and I’m missing my order of potato cakes so I came back, have my receipt, would like to pick those up and also want to ask if you can make my sandwich fresh and the cheese sauce as they are now cold. The response:”No, I’m not going to make you a fresh sandwich because it’s cold.” So I say okay, can I speak to a mana- “I am the manager” … oh you are? Well okay then, my food is now cold because my order was wrong so for the sake of customer service, you won’t refresh my sandwich? I really don’t think that’s an unreasonable request. He stated no. I said alright then, I’d like to just get my money back and I’ll let someone else know about the service here. His response was, “you do that, pull up to the window I’ll give you your money back.” So I wait, got to the window, the man there says nothing, I handed him my card, the receipt and tried to hand him the bag of food. He then says, “ you can keep the food, I’m just going to give you your money back.” I looked at the name tag he was wearing, Johntavius was the name. He ran my card, handed it to me as well as a receipt, said nothing, didn’t look at me in the face, shut the window hard and that was it. Wow. Ya know, I don’t know why Johntavius decided I needed to be treated that way by him but I have been in management for a long time and I sincerely think there could have been a better way of handling this situation.

Wendy Castleman

Tried to do a dine in order and was ignored for a good 4 minutes. I finally asked how we make an order, was told by the very large woman that they were busy filling drive thru orders. Maybe if the owner would actually pay their employees a couple more dollars an hour they may keep employees. I will not be back and I really wanted a roast beef sandwich and shake. Truly pathetic.

Dayana Muñoz

They did not add the cheese like I told them. Their phone line does not work 😒 can't even call them to complain about the food. And I work far from their. Next time, make sure everything is correct before cause their is no way in he'll to get a hold of them. Person at the window was nice. But again they did not check my bag....

Taylor Acker

Everything was great as usual and now they even have the McDonald's snack wraps that taste even better than I remember as a kid in the 00s. I was satisfied with the speed of my order, the gyro, and the Roast Beef w/cheese. Edit: Waiting 20 minutes in the drive thru for fries on my 30 minute lunch break, this place has clearly gone downhill