Café Restaurant
Coffee · Bronx
Über Café Restaurant
En Café Restaurant, te invitamos a disfrutar de una experiencia culinaria única donde la pasión latina se fusiona con los sabores clásicos americanos. Desde un delicioso mofongo hasta un reconfortante sándwich cubano, nuestra moderna sala te espera para compartir momentos inolvidables. Con café de p...
En Café Restaurant, te invitamos a disfrutar de una experiencia culinaria única donde la pasión latina se fusiona con los sabores clásicos americanos. Desde un delicioso mofongo hasta un reconfortante sándwich cubano, nuestra moderna sala te espera para compartir momentos inolvidables. Con café de primera calidad y una cocina que te sorprenderá, somos un rincón especial en el Bronx.
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Café Restaurant in the Bronx is highly praised for its delicious Spanish food, superb ambiance, and friendly staff, especially waitresses Odalis and Madeline. Many reviewers mention the oxtails, rice and beans, and Cuban sandwiches as standouts. Some customers have noted slow service and issues with happy hour pricing.
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Tip: The restaurant is known for its generous portions and flavorful Spanish cuisine. Be aware that service can be slow at times, especially when busy.
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Café Restaurant befindet sich in Bronx, umgeben von kulturellen und historischen Sehenswürdigkeiten. Hier sind einige der bemerkenswertesten Orte in der Nähe.
Religiöse Gebäude
- Our Lady of Solace's Church (Bronx) (A 789m) — church building in New York, United States of America
- St. Clare of Assisi's Church (A 919m) — church in the Bronx
- St. Dominic's Church (A 924m) — church building in New York, United States of America
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Bewertungen von Café Restaurant Bronx
Mayeline is the heart of it all, and Colonial is my haven—a place of warmth and comfort. Families gather here, drawn by the inviting glow of laughter and love, celebrating birthdays, milestones, and simple moments that turn into cherished memories. It’s more than a meal; it’s a home away from home, where every bite carries the essence of tradition, and every visit feels like a warm embrace.
I’ve been here multiple times and when i say the food is bomb i mean it I’m determined to try everything on the menu. I have never been disappointed. It’s worth the price! The servers are amazing i did notice recently a few new servers whom are a little bit slow but I’m sure they'll get use to it and pick up the pace. Tip is included in the bill and the drinks are fantastic my favorite drink is passion colonial.
Had the best experience! Was my first time there and will for sure will it be my last. Everything was amazing the food the drinks the service. I wish I could remember the name of our waitress but she was great . It was my daughter in laws bday and they made it so special she loved it they came from another state and will definitely will be coming back the nxt time they are in town. Thank you for an amazing experience ❤️❤️❤️ Sylvia
Excellent atmosphere! Good variety of food! Always felt welcomed! I highly recommend! Thania and Ariela amazing! They run all the tables with perfection!
Great place! Amazing Food! I was visiting New York for the weekend and I ate there every day and sometimes twice a day! Areli a and Thania always were kind and very service oriented.
I’m not sure how anyone could give this less than 4 stars, we were greeted upon arrival (went on a Sunday around 6p) and instantly seated. The waiter was busy but did an amazing job checking in on us consistently he was awesome. Beautiful ambiance! very clean and organized, and as for the food … WOW. This was my first time here and I am extremely satisfied, and what’s better than a great birthday dinner! keep up the great work and your chef(s).
10 out of 10 EVERY TIME! Food and drinks are stylish and delicious. Staff are fun, hard working, on point, and friendly. The owners are AMAZING! Very socially interacting atmosphere. I've been here a million times! Family oriented.
Delicious authentic food and friendly service!
Mayline and the rest of the staff in this establishment is the best. This is a hidden gem in the Bronx that should be experienced by all. We’ve been coming here for over 15 years, the sangria is one of a kind and is always very consistent with the flavors. The chef is always exceptional and their food is definitely on point!! This place never disappoints.
I LOVE cafe colonial! The service is always great and the food is sooo good. I had the crab mofongo and it was delicious 😋 the quesadilla was good too but if you visit you better try any mofongo, all of them are cooked to perfection! The drinks are also amazing try the Dominican kiss (lots of alcohol) or the mojitos (passion fruit is the BEST).
I had the fried chicken chunks and pernil and they were both really good
Love the food, I usually have the same waitress, shes sweet and very good at her job.
Very pleasant place to sit for a meal. Service with a smile.
Food is delicious. Will never stop going...But if I'm going to spend $50 for myself for dinner... The lady at the register collecting the money..should smile and say thank you...not have a conversation with the lady putting butter on the bread... I was there Saturday 11/30 at around 4pm.......take out...
It was very loud inside, but the food and service was good.
Love the food here! Rerurn custmer
This place was way too loud for a Sunday. Kids screaming for no reason and their parents were letting them. Servers need a bit more patience and hospitality. They always looked stressed, rushed and over worked. Food is excellent but the place could use some improvement.
I went to celebrate my beautiful Mom birthday and my sister's daughter, nephew, and nieces. The decorations of the location were beautiful. The waitress took care of us quickly, despite we were a party of 10. The food was good, couldn't complain. Will definitely recommend this location to others.
Food&drink was delicious, the ambient was really nice, this is the first Latin Cuisine restaurant that i go to and has candles on the tables, clean and neat tables. I live like a couple of blocks away so 100% will go again. Staff was great, the lady even invited us for an anniversary event that was going to be held the week after. Thank you!! Update: I actually went to get some take out food and again it was great.
El Viejo has established a really wonderful restaurant. Not only is the food amazing and the staff spectacular; but he has captured a quintessential piece of NYC with this restaurant. Sitting here eating dinner, sharing a nice bottle of wine, watching the train roll by as the sun sets; you really feel like you could be in a movie scene. A definite must when visiting NYC.
My friends and I came here for my birthday. The food was amazing! We had a crab mofongo as an app. You could actually see the chunks of crab meat. It was delicious! I ordered oxtail stew as an entree. It was tender, juicy, and well flavored. The drinks were really good as well. My favorite is the Dominican kiss. The restaurant had festive music and a family atmosphere. I can't wait to go back.
This was my first time trying authentic Dominican food aside from the typical rice and chicken. And I loved it! The salami, the cheese and the mofongo ♥️ The drinks were also pretty good. Our waiter was kind and checking to make sure we had everything. Will be returning soon 😋
great food. comparable prices. can get a little loud. but I love coming here. finally a place to go that is not a chain restaurant.
The food was great, the ambience was nice, our server was very friendly, and good knowledge of the food and drinks, would go back.
The food was great. I asked for multiple trays of bread which was super delicious. The service was slow maybe because we ate on Christmas night with a big party. When the food arrived it was super hot and fresh. The desserts were yummy and sweet. I recommend the lava cake and tres leches. The interior was very beautiful with nice intimate lighting and lively Spanish music in the background.
This is a good restaurant option for dinner & brunch. Portions are generous. Some of my favorites here: “chicharrón de pollo sin hueso”, calamari, “alitas caribeñas” & salmon fillet with vegetables. The staff is friendly & the restaurant has nice decor arrangements.
Hard to find the right Cuban sandwich, this place has it. Steak, seafood, chuletas on point. Lunch and dinner never disappoints. Gotta try breakfast on day. Love this place. Not many places left like this in NYC.
Absolute delicious. Needed an excellent Spanish restaurant so close by with delivery. Staff are very nice, will call if out of something I ordered, they just font leave it off.
The food for this restaurant is fantastic and has been, since I been going there, for almost 10 years. The staff is friendly enough and it's not a half bad spot to go to eat with family or on a date~
Everything was exceptional! Lamb chops with tostones, chicharrón shrimp Mofongo and bbq Cuban sandwich! Flavor overdose!!!! I would’ve shared pictures of the food but we couldn’t wait to dig in. Our waitress was extremely attentive to detail really enjoys making her customers happy! Gracias Odalis Bueno!!!👏👏👏
The food here is Amazing. The staff is awesome. The ambiance is superb. I've had such a lovely night with friends and family. I love them all so much. Our waitress name is Madeline is the best we c…
Wow wow wow. This is one of the best Spanish restaurants in the Bronx. The oxtails and rice and beans are amazing. The drinks are amazing and a great price. Mojitos for here are chef kiss ! Please …
The food, service, and environment is one of the best in the Bronx. My third time here and the the food only gets better every time. Odalis has been my waitress 2 of the 3 times here and she gives …
My first time here. The food was great. Service was excellent. The atmosphere was family and friendly. The food was exquisite!! So fresh, so tasty! My compliments to the chef! I'll have to go back real soon.
Food is banging tbh. It does take long to arrive most of the time, but it’s because it’s made fresh. The service can be a bit slow and the atmosphere an be updated but the point is to reflect a traditional island restaurant that emphasizes homemade seafood dishes which is what I recommend.
I only get chicken soup take out. It is delicious, freshly made. Good pieces of chicken. My only complaint is the vegetable inconsistency. Best version has potatoes carrots yucca. But too often no potatoes or yucca. Hope they can fix that.
OMGG! The food was soo good! We had both lobster dishes and both were done really good.
For the record I’m not Hispanic but this plate right here would have you hooked seriously the food is good and the service was average only due to me not knowing Spanish but that’s why you have google translate app lol so that was a easy fixed the atmosphere was basic and clean with loud music so the vibes is cool nothing crazy but I’m definitely going back for the food tho so take for what its worth a uptown spot with good food and plenty of parking across the street can’t good wrong this that
Update 2022 They really improved things. The Caribbean chicken is still good but they're using smaller pieces then they used to. The rice with pigeon peas is excellent. Service is a lot better. The beef stew is soft now but it doesn't have a lot of vinegar like carribean food usually does. update 9/2019 My last 3 delivery experiences were terrible. I received plaintain raw still part pink inside, i eat green Banana (guinero) often this times it seems like it was slow cool boiled not water. I requested garlic for the tostones when I recieved my delivery I was told I had to pay $1 for that. Why not just charge it as a side. Plus I only needed 1 which would have been .50 cents. the meat was excellent. I think the issue is on Sundays Mexican workers may mot be familiar with caribbean cuisine. Its an issue in a lot of Dominican places in the Bronx, Sunday food is not as good. There is a smart mouth Dominican guy every time I speak with him I know there is going to be a problem. I called to check of my order was received he could have just told me to come down with an extra dollar. I locked myself out accidentally to get the food they never ring a bell no matter how much the tip or how many parking spaces. the tostones were replaced with more raw and oily soggy plantain. Nicer atmosphere than many for dinner to sit in. But like most food is a a little inconsistent. Today my half roasted chicken is usually dry. Today it was not. My experience is to avoid the beef guisado... dry. I often get the caribbean chicken. Its usually the safest consistency. Better than Steven's (sorry). UPDATE: 11/13/18 I appreciate the owner response. I look forward to going there more and trying more food. I had stopped going there for like a year. So maybe everything not just the chicken has improved. I look forward to changing this review in the near future...now that I have had 2 great dishes recently.
The food was good and the place is beautiful. But they charge their own tip fyi. Still a bomb place tho.
Clean restaurant offering traditional Spanish dishes. Service was slow. Not many vegetarian options. Had the chicken plantano Maduro order without beef gravy which was the only gravy option. They substituted garlic instead. It was very tasty but dry. I ordered flan for dessert. Plated lovely but a smaller than expected portion & extremely super sweet. No refills on water provided.
Service is a bit slow, but great. Instead of having too many kind of wine, just get better ones. Food is tasty and cooked as order, well seasoning. Enough space for seating with a group, a couple or just alone by the bar. Bathroom is clean at all times. Prices are excellent.
This shot has been here for a while and has great Latin food. There are not too many places to get a nice Spanish breakfast but this is a great place to get it. Service is friendly even though it may take about 5 minutes longer than you would think to get just about anything. Is written the slightly longer wait.
Visité Café Colonial recientemente y quiero dar una opinión honesta.\n\nEntiendo que los costos han subido y que mantener un restaurante hoy en día no es fácil. Se nota que es un lugar bonito y que h…
Came here with my mom for lunch the Food and decor was top notch the wait time was atrocious.
Came here with my mom for lunch the food and decor was top notch the wait time was atrocious.
Came here with my mom for lunch the Food and decor was top notch the wait time was atrocious.
Be aware, during 2020 post CCP Virus, that this place instituted a bill tip before taxes. Tips should be mandatory on parties of 4-6 not a singular diner. Even then the staff should mention that bi…
They advertise all day happy hour and I went on a Monday and was charged almost $90 for 4 drinks and a small Cesar salad without proteins. Full price for all 4 drinks. Also waited very long for eve…
They advertise all day happy hour and I went on a Monday and was charged almost $90 for 4 drinks and a small Cesar salad without proteins. Full price for all 4 drinks. Also waited very long for e…
They advertise all day happy hour and I went on a Monday and was charged almost $90 for 4 drinks and a small Cesar salad without proteins. Full price for all 4 drinks. Also waited very long for eve…
They advertise all day happy hour and I went on a Monday and was charged almost $90 for 4 drinks and a small Cesar salad without proteins. Full price for all 4 drinks. Also waited very long for eve…
Anytime I frequent the bronx, I make a pit spot to cafe colonial. The restaurant has family party feel. Decent amount of tables, floral designs and good music playing.\n\nNormally when I go, I get …
Only one server for the entire floor. No water or bread served poor waitress had to haggle from table to table. That tells you what service to expect.
Great food. Service is not that great. I order here all the time. I ordered a lunch special of yellow rice and chicken chunks. The rice usually dry so I asked for gravy to be added. I noticed there were potatoes and carrots already in the beef stew but I didn’t want the beef as I already ordered chicken. I asked if a few carrots and potatoes could be placed on the side. I even offered to pay whatever extra needed. I was told “what you ordered doesn’t come with that”. I can’t tell someone how to run their business but if I’m offering to pay extra for something that’s already made but not technically on the menu, not sure why it couldn’t be added.
Most of Waitress are rude and always have a mean face like they don't like their jobs and don't want to be at work. I've been here three time everytime I'm there we have ask for water, utensils , attention to get someone to get our order..I will not be coming back the food has gotten better but the service is getting worse. So no next time it will be take out if anything at all.
We were a party of five three adults & two children . The server waved us to sit. It took 10 mins for waters and another 10 mins to order drinks and another 10 min to order apps smfh waiting about 15 minutes without appetizers then another 10 minutes to order food two other parties came in and they had a different waiter than us we've been there a good 40 minutes before them. We ordered wing and the appetizer platter then 2 Porter house Steaks Meals, shrimp Alfredo, grilled chicken with rice and bean and more rice and beans. With 4 drinks. My problem with this experience was completely the server he wasn't doing his job 😑 at all and it wasn't busy in there so there was no reason. The only reason he got a tip was because it was automatic included and his Name is Jorge and I only know that cause the recipient.. we will not be returning and will not recommend
The food was good. The waitress needs training on dealing with the public. We sat down, never asked if we wanted anything to drink. Ask for our food order and walk away. Food came out in a reasonable time frame, we had to ask for drinks. One of the things I didn’t care for is that they include the tip and if you don’t look at the bill properly you will tip them twice, they don’t tell you this. Tips should be according to the service not obligated if you’re not happy with the service. This is why they don’t go out of the way because they know their tip is already included.Also, if you pay by card they add another 3.99% to your card. Won’t be patronizing this cafe again.
The space is beautiful, the food was great but the service really brought it down for us. Our waiter forgot a lot of our items that we had to keep reminding him of. I watched him fully forget our sides and drinks until I reminded him and he went to go order it at the bar/ He even forgot an extra side dish but still included it on the bill so I had to request it taken off. Then in the end we gave him our card for the check and he just disappeared forever and we had to ask for a completely different waitress to bring our card back. All in all, I would recommend this place for the food and vibes but maybe they should look into some training for their server.
Used to be a staple of the neighborhood. Food is great. But the service is inconsistent. Lot of nice waitresses but there’s a gentleman who waits as if he has a gun to the back of his head forcing him to work. He abandoned us to the point we had to have raise our hands like schoolchildren for service. A different server and the manager came to take our drink orders. When he does come over he says “what happened? What do you want?” Unbelievably rude service from that guy. When my father paid for the bill instead of politely presenting the checkbook, he slapped it against my father’s back. I asked him if he thought that was appropriate and professional he had nothing to say. Another failure from local restaurants that keeps chains in business.
Me and my husband went there on a Saturday afternoon, it wasn’t so busy. However we waited a long time for our drinks and our food. I ordered the skirt steak wrap. He ordered the Dominican burger. The serving size was huge. I couldn’t finish. When I got home. I wanted to add a little bit more cheese to my wrap before I stuck in the airfryer and I got completely turned off when I see a sticker still on the bell pepper inside my wrap. That was just straight up careless in the kitchen. Unacceptable. Oh and check your receipts. Tip is automatically included. Idky we have to for service that wasn’t even that great.
Good food but beware gratuity is always included in bill and no one tells you. So if you don’t realize you are double tipping!
Food is amazing service always good but don’t for for drinks please don’t go there for drinks so sweet and too expensive. They need a new drinking menu
I loved the atmosphere of this place—it was very welcoming and cozy. I had breakfast. The food was okay, nothing particularly noteworthy. It came out to about $20 per person. The server was very kind and patient, which I really appreciated. Tip was already included in the bill.
Cafe colonial is convenient but the service and accountability of their mistake is a 1. Delivery service should NOT take 1 hr when it’s a couple of blocks. Every time they make a mistake they never want to take accountability. Since their food is decent and the restaurant is well adorned they lack in other parts.
Update: I decided it was mean to give them only 2 stars given the food itself was worth 5 stars based on balance of price and how much we got (look at that paella so much seafood) So 3 stars and let’s just say I would return despite the service.. The service was soooooo slow. The food took forever to come. All the comments about service are valid although not necessarily our waitress’ fault. Doesn’t seem like they hired enough staff, could be the same going on in the kitchen too. The problem was we finished several beers and mojitos before the food came, we were already too hungry and had a buzz from the alcohol, just too desperate to enjoy the food properly. We ordered appetizers too, took forever just like main course. Ah speaking of the actual food, they were good. We had seafood paella and steaks, all good. But the whole experience was so subpar. I guess I could have given 3 stars given the food, but really hope they improve.
July 7, 2024 - nice spot to eat and have some drinks. My aunt and I were out shopping and decided to go and eat lunch. This is one of the restaurants she really likes to go too.\nThe service was gr…
The food is decent and the service is ok. A Major problem I have with this place is that not only are they wayyyyy over priced, they have a sneaky way of charging you extra. No matter the amount of people having a meal, they charge Gratuity fees but they sometimes avoid giving you the receipt that reflects the amount. If you’re not aware, you’re also paying a tip on top of the grutuity bill. If you order a delivery from them, you end up paying more fees than what the meal cost. I once ordered a 17 dollar meal, by the end of the ordering process the meal would have cost me 51 dollars. I no longer patronize their establishment.
If I could give them 0 stars, I would. I am soo tired of not getting my entire order. I have ordered at least 4 times from them and everytime something is missing from the order or they replace what …
I ordered food to be delivered. After waiting over an hour I called to ask the status of the order. I was received by 2 rude employees over the phone, one female and one male. I asked that my order…
I ordered food to be delivered. After waiting over an hour I called to ask the status of the order. I was received by 2 rude employees over the phone, one female and one male. I asked that my order…
Came into be seated. No one at the counters. Flagged down a guy and asked if I could sit. he said ok go find a seat. So then I waited 15 mins to be attended by a waiter. A waiter finally came, aske…
Came into be seated. No one at the counters. Flagged down a guy and asked if I could sit. he said ok go find a seat. So then I Waited 15 mins to be attended by a waiter. A waiter finally came, as…
I experienced racism and disrespect from the day staff. service was poor and when approached a male staff and 2 female staff began talking in Spanish about me. One female server was yelling…
Food is not good at all. I highly don't recommend. It is also very overpriced. I will not be returning at all.
Everyday is getting worse. It’s pricy and cuality is worse and worse. It’s better McDonald than this place. It’s not worth the price
Everyday is getting worse. It’s pricy and cuality is worse and worse. It’s better McDonald than this place. It’s not worth the price
@ Cafe Colonial Restaurant Bronx NY 2070 White Plains road. If you are black and you live in the Bronx do not go to this restaurant because they do not like black people. I go there to drop off …
@ cafe Colonial Restaurant Bronx NY 2070 White Plains road. If you are black and you live in the Bronx do not go to this restaurant because they do not like black people. I go there to drop of…
It was a short visit at this restaurant. We sat down and decided on what to order. The waitress came and put the bread basket down. Not even a minute later a roach came out of the bread basket and walked across the table. We didn't even place an order just got up and walked out. The waitress didn't even seem surprised so this must be common in this place.
I only get take out from here but dining in seems like it would be nice. The place is nicely decorated and newly renovated. The food is great every time. The staff could be friendlier but they're not really a problem. It tends to get busy and they are open past 9pm which is a benefit. Update : ate from here yesterday and have been violently sick since 5am. I don't believe their standards are what they used to be. I am as honest as I can be in all reviews and I'm just about ready to call a food inspector in on them.
I paid my bill at the front counter. Then the waitress chase me down and screams “did I pay”. She seen me at the counter talking to the cashier. I was the only black non-Hispanic customer there. It was embarrassing and racially driven. Never again never again!! Discrimination still exists!!! I do not believe she would have done that if I spoke Spanish. People need to be mindful how about the way they speak. She could have asked the cashier if I paid instead of yelling so everyone else can hear. But when I come back to say something it’s a problem. All you have is your character and integrity so always protect it.
How can you call yourself a Spanish restaurant when you don’t have chicken. I come in the afternoon like around 2 o’clock and I’m asking for a lunch with rice, chicken and beans and tell me how they said that they don’t have it. So unprofessional, the girl gave me so much attitude and I used to love coming here, but since they started adding new people to the staff all of them has been rude, this is just insane to me
I swear I give my people the benefit of Doubt.” But every time I do they always let me down. I ordered half of a chicken which didn’t even look like a full half, a small rice and a small beans with a drink and they charged me $30.00!! For basically what looked like a $12 Lunch🫠🫠😑 And they swear they slick,🥴🥴 That’s what happens when you come to this country with double standards and prejudice & Biased ideas about other people. We have got to do BETTER!! You need US! Your Consumers are what bring your business to a full service and with that kind of price Gouging which is basically STEALING will NEVER let you PROGRESS. And since I see that there’s OTHER Folks talking about the same issue , It’s clearly an ongoing problem…🫤😑
Flavorless...big chunks of carrots potatoes and 2 chunks of meat that was carne guisada..so annoying 2 times I bought food from there was disappointing..I do no recommend this place
*2025 Consumer News Update* & 2024 N.Y. CREDIT CARD SURCHARGE WARNING* 1)Be advised that when ordering a Combo Order, they change the 2-liter soda bottle to a 1-liter soda bottle without warning customers about this update. >¡Éste es un ejemplo perfecto de cómo el dueño del restaurante es tacaño!< 2) A new law clarifying the disclosure of credit card surcharges has gone into effect in New York State. This new consumer protection law, which amends and clarifies New York's existing credit card surcharge law, went into effect on Sunday. Businesses imposing a credit card surcharge must now post the total price of transactions, including the surcharge, before the sale. New York Governor Kathy Hochul signed the law on December 13, 2023. Governor Hochul stated, "New Yorkers should never have to deal with hidden credit card costs, and this law will ensure individuals can trust that their purchases will not result in surprise surcharges." 3) Cafe Colonial is illegally adding a 4% surcharge to credit card food orders. The credit card receipt you signed does not mention this 4% charge, which violates N.Y.S. Consumer Law. Contact your credit card customer service to dispute the charge and receive a refund. Proof is provided below. Photos of Combo Order #1 for $26 are also included, demonstrating the price before the illegal 4% credit card surcharge was applied. There is no warning sign posted in the restaurant regarding this surcharge. Additionally, they are no longer providing the second part of your receipts, discarding them to conceal the actual breakdown of prices. Three other nearby Spanish restaurants and Keyfood Supermarket's Spanish food from the deli department do not illegally add extra charges for credit card usage. Customer beware! 4) Observe how the Cafe Colonial Manager responds below with strategic excuses to justify their actions: "Guilty As Charged!" **News Update** If Colonial prices are too high, visit the Key Food Supermarket Deli Department. They now offer fresh, daily-made Latin Spanish food. See Key Food's last two photos below:
Their customer service is horrible. I went to get breakfast this morning, and there was a guy who had already placed his order and was waiting for it. I was next in line, while a lady was getting something for the people dining in, and another person had just come in and was looking for something. Neither of them acknowledged me or said, “Give me a minute so I can take your order.” I waited for a few minutes, but since no one seemed to care about serving me, I decided to go to another place that values its customers. 😤😡🤬
I Came into be seated. No one at the counters. Flagged down a guy and asked if I could sit. he said ok go find a seat. So then I Waited 15 mins to be attended by a waiter. A waiter finally came, asked me what I wanted, - he didn't bring a water. I ordered a drink. Then Waited another 15 mins to get a drink and a water. When he came back I Ordered a fried veggie rice and the main part of the meal supposed to be made of avocado according to their menu . They serve me the plate . There’s No avocado. My rice gets cold cause I wait 10 mins to stop the waiter and he says sorry he doesn't know the menu. I'm like your menu shows this is avocado dish can you please bring the avocado. He goes to the kitchen and comes back, says there are none right now. Ummm …., so why would you let me order a dish you don’t have , then bring me a different dish if you didn't have the stuff to make the meal? Waitress 101 You should've told me you didn't have the item and inform me to order something else. So now I'm stuck with basically rice and corn and peas. Terrible experience. I was gonna just eat and I Was gonna get more drinks but no one ever came to my table after I finished my drink. So I clearly I have to wait 15 minutes every time I need something. I ended up not eating any of the plate and they still tried to charge me for it. The resturant was VERY SLOW too, there only one other table. Not sure why I'm waiting 10-15 minutes every single time to get help. Now im waiting another 10 minutes to get my card back because I'm supposed to pay for this ridiculous service and meal, never coming back here, no thanks!!!
$30 for a rice and chicken dinner, rice tasted burnt like the bottom of the pan. I remember now why I stopped coming here. Horrible food for a jacked up price
I have ordered several times with no issues. Today, I placed an order at 11:15 am. It was scheduled to arrive at 12:10 pm. When it hadn't arrived by 12:30, I called to check on the delivery. I was told that I scheduled it for pickup (I didn't - I even received a text confirming that my order would be DELIVERED by 12:10). The girl I spoke to took a few minutes and got back on the phone. She told me to give her 10 - 15 minutes for the order to arrive. When I still hadn't received the order 45 minutes later, I called back and I was told that the order wasn't there and they were going to call the driver. They then hung up on me. I called and was hung upon two more times and finally told them to cancel the order and refund my money. They didn't want to cancel the order and gave me a few different excuses and then told me that there was no manager there and I would have to call back or come in after 4:30. I told them that I wanted to speak to the person that is in charge right now. They then sent the food anyway. I did not accept the order and explained to the delivery person that I needed a telephone call from the manager of the restaurant. I have not received any telephone call.
Not a very inviting place. The waitress we had was absolutely terrible. We had to continue to ask for bread to be given to keep us on hold till the food arrived. She completely disappeared the whole time after we received our main entrees, which was all that we ordered! Never refilled our waters or checked up on us. Will definitely not come back here. Although the food was decent the service was atrocious.
Food is cold waitress had an attitude. Was not busy a food took over an hour to arrive for two people. When confronting staff, waitress said it was not that late and it wasn’t her fault
Customer service is great, yet the food is simply mediocre, looks nice for pics but definitely room for alot of improvements in flavor town, starting with the watered down marinera sauce they pair up with their calamari JUST SIMPLY DISCUSTING !! The "mofonguito de cangrejo" i appreciate them using real crab meat which is a plus ... but the sauce it swims in lacked "Je ne sais quoi".. but far from a creole sauce..If you go here make sure to take company as the food may taste better after a few drinks and good conversation 🥴 🤣
Celebrated my sisters 60th birthday 🎂 and everything that was on the menu they didnt have a kept coming back to us asking to get something else very disappointing. The only good thing from there was our waitress who tried to make the best of our evening.
Lately the food has NOT been tasty. I ordered a simple meal of yellow rice beans chicken chunks. The rice taste horrible as if sitting all day and scraped the crunch part which is disgusting and the potato salad is stale/old. For $50 at least provide food that is edible od decent enough to eat. Highly disappointed hence why I no longer purchase food from them.
Pay for full pork chops get pork chops missing a 3rd. I don't know if someone figured this was a great idea for extra revenue. But it just left me with a feeling of being taken advantage of, to say it nicely. Question why would anyone think this is ok to do? This tells me that the manager is just constantly thinking of way to take advantage of its patrons. I had stop coming to the Colonial because the staff was constantly getting the order wrong and them try to pass it as my fault. Decide to come back a few months back. Because the food is decent. Compared to was out there. But this is the 4 issue I had since I started buying food here again. Feeling like some just robbed me. It's not the experience I'm looking for when I ordered food from a restaurant. Congratulations Colonial Restaurant you lost me as a customer!
June 8, 2022, 11months ago I was there. Today I was there and the food was great and the service by Erica was great. What I found out very disturbing was that the 18% tip was included in the bill. The first bill given was the total for the food. I left cash tip of $23.00 for server who did an excellent job. I just called a few minutes when I got home and was told can't reverse tip but can give me the cash back. As a business owner it doesn't make sense. I will not be going back to restaurant. When they give you receipt they give you total but don't give you receipt back of what you spent unless you ask for it. I assumed when I requested receipt it would be ok but when I got in my car I noticed the 18% added. That means it is 36% tip. That is why I am given a 1 because of how sneaky they were. All customers much check price before leaving a tip and request original receipt. The food was good and the service as well. A little pricey for the food but can't complain when our server made sure we were enjoying our meal.
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2072 White Plains Rd, Bronx, NY 10462
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2072 White Plains Rd, Bronx, NY 10462
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