Some of the friendliest folks morning noon or night! Coffee is always great and the attentive Miss is amazing! What are they are extremely busy or rarely slow they take personal care of each individual

Super nice staff. They helped this newbie place her order correctly. The drinks we got were very tasty!!! Sorry, I didn't get the picture when it was full.

LOVED the stuff there this morning! They were eager to serve, and so friendly.

Good location and they are on top of their game. Friendly staff always with some of the best customer service I’ve seen. They really are my favorite Starbucks!

Great experience!! The young lady at the drive thru window today just exudes compassion and care! I can tell she loves her job! Thank you for my experience!

Brought my daughter to use a gift card only to find a huge line in the drive-thru. Went inside and realized I could finally use my historical knowledge and military expertise. It seemed a European ground battle had ensued and I created a phalanx with my daughter and another customer. The tactic worked, but we still had to wait 30 minutes for her drink. Not sure a Starbucks coffee drink is worth the time, effort, or money.

This location is always fast when I order online. Lots of parking so I can easily run in to get my order. Sometimes I go in the drive thru if there’s not a line. Today I went in to get my order and for the first time had to wait for my drink. Turns out someone had accidentally picked up my drink so they took extra precautions to remake mine due to covid. This made me feel safe. They are also so friendly here!

I do not know who made my coffee today in the morning, I just know that it was spectacular ../ delisious my luck was to order it large.

I love the Villa Maria store! No matter if they are slammed with orders or not they are always friendly. They know all their regulars by name and orders. Oh, if the seasons change they know what the regs like. Me!

My local Starbucks is always fast and when I left work last week for a pick me up, I had to sit in drive thru for 20 mins...but without an ounce of complaint from me they offered to give me my drink on the house for my time! 10 out of 10 recommend 👌

I get a Hot Venti White Chocolate Mocha with 2 scoops Vanilla Bean Powder, 2 shots Espresso, 3 pumps Caramel, and 1 scoop Cinnamon and they are the ONLY Starbucks I've been to that has made it perfectly. They are knowledgeable in their craft and i go there everyday because of it. They are all very friendly and super nice and always treats you like family. If i could give this place 10 stars i would!

I am a regular here and Jacob is THE BEST! The man needs a raise he is always happy and so helpful. He makes amazing recommendations whenever I don't know what I'm wanting. Starbucks needs more guys like Jacob! Kyle is another very kind and helpful barista always holds the door if he's around running orders.

This was my 1st time trying Starbucks coffee. My mom decided to treat me with it. I ordered a caramel Frappuccino because in Texas we're already in the 100s & I needed something cold! It was so delicious!

These People are Amazing!! I usually don't leave reviews but I have to on this one! Especially one employee named Amber calls me by name every time I walk in. She remembers my order and I go in just a couple times a week and I don't order the same thing but she knows that's my favorite somebody give Amber a raise!

This store is a vibe when Santiago and Rachel are there They are the best at customer service !

Hubby and I stopped for a treat. He got his favorite Mocha Frappuccino and I opted for the Nitro Cold Brew with Sweet Cream. May be my new favorite

I drive through here many mornings on my way to work and consistently encounter such a personal, friendly staff. They know me by name and occasionally surprise me in unexpected ways. Love this place!

On the Third visit they knew my order and my name . . a little creepy . . But I was terribly impressed . . They are definitely busy and yet on the ball here

Great spot for good coffee and outstanding service

Husband and I tried the nitro cold brewed coffee and it was incredible! Service was outstanding at this location and the employees were very nice.

I came here almost a week ago and went inside. All of the employees were kind, friendly and helpful. My frappe tasted amazing and so did my cake pops of course. The restroom was clean as well as the sitting area within. It had a relaxing vibe. I'd definitely come back!

The customer service here was SO GOOD!!! I went to a different Starbucks today for the new matcha loaf, but they were out so I just got my coffee & then headed to the Villa Maria Starbucks for the loaf (I know- big back of me). Once I got to the villa maria store, I realized my coffee hadn't been made right at the other location, so I asked them if I could just have a side of cold foam to add in myself, and this location said they'd instead completely remake the drink for free, even though the mistake hadn't been their fault. I was so blown away by this! They were genuinely so happy to do it despite me not even asking them to, and the drink was amazing! I mean look at the photo! 🤍

Good atmosphere and great service, definitely worth a visit if you need a quick pick me up or just a place to sit, unwind and/or work.

Adel Khorramrouz

I live in Jersey and have been traveling all over the US. I can say this one has one of the best staff I have ever ran into. They are very welcoming and kind. If i were living in Brayan/College St. This place would definitely be my spot. love the vibe, bartenders, and all staff.

Sydni Kale

i love this starbucks. they make the best frappuccinos. kiera and kay are the coolest sweetest and most helpful workers i’ve ever seen at any starbucks. everytime im nearby i choose this starbucks over everything and order a delicious frappuccino

Ema Morris

I come here regularly and the staff is always extremely kind! Rachel is amazing and does such a great job, and Elliot is also always checking on customers and is super sweet as well. Easily the best staff of any place I've ever been!

Damian Kastle

This Starbucks has an incredible atmosphere — it’s always clean, welcoming, and full of good energy. The drinks are consistently great, and the staff clearly takes pride in what they do. What really stands out is how friendly and genuine everyone is. They take the time to make you feel like more than just another customer, and that makes all the difference. Rachel in particular does a fantastic job of creating that warm, home-like feeling in the store — she sets the tone for great service and an even better experience. It’s the kind of place that reminds you why people love Starbucks: great coffee, great people, and a place that feels like home.

Josiah Schletewitz

What an excellent Starbucks! Everyone working there is so friendly and kind. My cashier, Elliot was especially attentive and really went the extra mile to show he cared.

NSM

Order this from the app & their service is great. I just wish they have more tomato & mozzarella sandwiches

Matthew Nimri

Wow wow wow!! This Starbucks has the best service. I can’t imagine being greeted by anyone other than Mark Nimri. He is one of the friendliest staff I’ve come across not only in Starbucks but in retail as a whole! Let’s go Mark!!

Matthew Nimri

I’ve been coming to this Starbucks for some time now and it only keeps getting better. The best part about this location is the staff specifically Mark Nimri. He always greets me with a joke and has a smile so contagious it always makes my day. Best location

Kenzie Baker

🩵Santiago is sweet every time I come, knows my drink order, is always happy, and asks about my day etc. I was having a bad day and needed the conversation. I feel like sometimes at work people can get busy and forget to just be kind like this. Santiago, it does not go unnoticed, I appreciate your kindness and hard work!

Anonymous Adult

Such an amazing store, honestly one of the best Starbucks in the area. These workers need more credit than they get. This location arguably has the most consistent customer base, and these workers strive to keep up with the excessive high volume of demand. The baristas also make it feel so welcoming there, people like Fernando, Becky, Lea, Sophia, Mark, and Rachel just make the atmosphere so amazing. Love these people!!!!

Karen Louser

I was given a starbucks cup and gift card for teacher appreciation week and today was the perfect day to go. I got a mint mocha frapee and it hits the spot for this tired toddler teacher!

Jason H.

The service here is amazing! The barista was extremely courteous and professional. They have fresh pastries and breakfast sandwiches also. The cake pops are delicious. One issue I had when I went was that there was no hazelnut syrup, and that is pretty much my favorite thing to order. I feel like my drink was not quite full as well. But that is a minor discrepancy. I love this place.

+5

Katelyn Meredith

Always perfect and delicious. They always have my mobile order ready. Been a Gold member since 2015 and in 2020 their service is still 5 stars ⭐️

Very nice people, as always the waiting time does take a while. However, thats just how popular starbucks is. Drinks and breakfast are super good!

Centrally located in Bryan near the HEB and the soon to be opened Marshall's. Stop in for your favorite Starbucks offering before or after a little shopping. They also have a drive through.

Drinks are on average for a Starbucks location. What this place excels at is customer service. Employees are always friendly and asking about your day. This location is busier than most and suffer speed issues because of that sometimes.

This location of Starbucks makes the drinks properly and they taste good. I never have any issues with taste or with getting an incorrect order/ingredient. The only complaint I have about this location is the drive through location. If there are more than 3 cars in the drive through line, then the line will be blocking part of the parking lot, therefore causing a traffic jam in the parking lot. Other than the drive through location, I recommend this location of Starbucks.

Awesome new cafe setting inside with long study table. Love the snowman cookies and popcorn for snacks. If you are going to sit with your PC and chill just make a plan B. I went the other night and there was one girl who had all the chairs in a big circle waiting alone. So, it has become even more popular since the update. Nice friendly professional staff at this location.

Pretty standard Starbucks. Not a ton of seating, so if it gets busy, you might not be able to have a seat. But there is outdoor seating for nice days. I got there early and was able to get a small table to do some work

Normally we come here just to get a Birthday Cake Pop every now and then. They add new seasonal items quite often, which is great. Also check the apps for points(stars) and promotions. Normally they run out of the promotional straws and cups quite fast. You'll see students trying to study or brainstorming for a project in groups.

Great coffee, frapachinos, lattes, mochas, and more! Vanilla bean and double chocolate chip frappes are my personal favorite. Normally long line, it takes a while but it is worth it!

I usually have no problem with this Starbucks. However, tonight I was extremely dissapointed. I ordered a Strawberry açaí refresher and what they gave me hardly had any flavor due to it being so watered down. On top of that there was way more ice than anything else in the cup and there was also no strawberry slices like usual.

Staff has been incredibly rude; I’ve been yelled at twice for reaching for my OWN order that was ON the mobile pickup tray and clearly marked with my name. I didn’t receive an apology either time after they realized it was my own order. Additionally, often liquid or sticky syrup will be on the side of the cup when you pick up in the drive thur. It’d be minor, but you have to specifically ask for napkins to clean the side of the cup. If there’s a hole in your cup, they just put a second cup underneath so your coffee puddles in the bottom cup as you drink it over the next hour or two. You feel like just another patron in their long line of coffee to make. The customer service seems to be improving a bit better but it’s still not my first choice for coffee. I’ve definitely had better experiences at different coffee shops in town. Ken is amazing and needs a promotion! Without a doubt, he is always friendly and a silver lining to early mornings.

Briana Herrera

I just went yesterday during the morning just to get a quick drink before leaving to school I got there like around 8:05. They were quick to take our order but they weren’t that quick to make our order. Took more than 20 minutes to make 2 drinks

Taira Davis

This is my number one Starbucks that I use all the time. Most of the time I put an app order in and go to pick it up. Sometimes I'm a couple blocks away and sometimes I'm many many blocks away. But there is nothing more annoying than successfully getting through this College town traffic to pull up in line to be told in the future. The app will tell you when your order is gonna be done so that would help arrival or whatever it helps you do. I just paid over $18 for two egg bites and a large cup of coffee. A simple thank you for your business would be great. I usually go several times a week but because of this one thing right here of knowing, I am maybe 30 seconds or two minutes early and being told how the process works has kept me from coming back. And I'm about to stop it completely.

Taylor Cason

This has been my starbucks for two years and until the last few months I have loved it! The baristas have always been kind and remember me. But the past few months this location has gotten passive aggressive about mobile ordering. I almost always place a mobile order and rarely arrive earlier than 10 minutes after ordering. The first time something was said was when I arrived before my app said it was ready - the barista at the window said something like "next time don't pull to the window until your order is ready". Which like okay fine but still weird to say. Then pretty much every time after that, regardless of whether or not my app said it was ready - there was always a comment. If my app said it was ready the comment would be "thanks for giving us enough time to make that". It all just comes across very passive aggressive and rude.

First time I've been disappointed with this Starbucks. I ordered an iced could macchiato and with my mobile app and since I'm at work i asked someone to go pick it up and i didnt get a clid macchiato the cup was not full all the way and there was no cloud foam

As a former barista this is one of the slowest stores I’ve ever seen. They move very very slow during peak times and drive through is probably the worst part. I’ve been inside and out and watched them and they move with the speed of a turtle.

The closest store to where I live. Among the top 3 worst Starbucks stores that I visited. Most of the time, you cannot find the cream on the self-service counter. Drinks quality and barista service are inconsistent. You never know what you'll get. I'm a busy busy busy graduate student, working more than 12 hours a day. I'd rather drive 3 miles farther for a cup of coffee.

This Starbucks is on my way to work and has a drive thru, but has horribly inconsistent drinks. As I don't drink coffee, I try to enjoy a nonfat Chai Tea Latte for my trip to work. However, out of the last 10 drinks, 4 have been so weak they're undrinkable (taste like watery milk). Two were incredibly strong, and the rest were as I expected. I don't mind the strong drinks, but today's watery milk is about the last straw for me. Until they can manage a simple tea with milk, I won't recommend or return to this Starbucks. I was willing to overlook a bad drink or two, but today's awful drink is probably the 10th bad one in the last month and it's enough for me to leave public feedback online (and I never do that). As far as the actual employees go, they seem to be pretty nice, but they can be slow even if nobody else has ordered drinks.

I come to this location since it’s the closet to home, order almost the same thing whenever I do go however, It always taste different. Either my drinks taste burnt, doesn’t have enough pumps of sugar or it’s watered down.

The worst Starbucks location I've been to. I keep trying to give this location more chances but I've had it. I mobile order from home giving PLENTY of time before I leave and get to the location (a little less than 10 minutes) and I still have to either wait for coffee that 4/5 times is a messed up order. Or I stand there for at least 5 minutes without anyone even making eye contact with me to see if I had a mobile order. The point of ordering on the app is so I can be in and out quick. I'm done going here, unfortunately it's the most convenient location I can go to before work but they have been crap for the past several months.

I come here at least 4 days a week.I will no longer come here.My pour over that I order is wrong constantly. I am leaving the store now.they didn't get my size correct ..they took it back and poured blond roast over it to make a grande. I will not be back.

Usually love this place and i never write reviews but the lady there working at the window this morning was EXTREMELY rude. I asked for light ice, i go to starbucks every morning. They clearly added extra there was so much in my drink. The sticker said “Add ice.” Which i said LIGHT ice like light light ice. I tried to explain how i wanted like light ice and she was extremely passive and rude. She didn’t ask if i would like another or lighter ice or anything and closed the window. Not cool. I hate to be a karen but seriously never had a mean barista before

I ordered a white mocha and this tasted nasty and bitter it says my name on it (I placed it mobile cause I was on a rush) and everything was right on the ticket please train your bar better? I get rushes get crazy but it’s a white mocha not a double chocolate drink

Slowest Starbucks ever, be prepared to wait ATLEAST 20 minutes in the drive thru. Most people who come to Starbucks are on their way to work or school so I wouldn’t come here if you are on a time crunch.

Bit of advice, don’t yell at your customers. I would literally get coffee ANYWHERE other than here. Terrible service, extremely inappropriate rude staff, and they don’t tell you your drink or food item isn’t in stock until you’ve been waiting in lobby for 30 minutes (happened three different times to both myself and my mother). I’ll be driving across town to get my Starbucks for now on.

Took 20 minutes in the drive thru because the employees were having personal conversation rather then making the line move. Our drinks had been sitting there for a while because the carmel is all at the bottom which happens after it sits for a while. I called three times while in the line and no one answered. Would not recommend this starbucks.

NOT WORTH YOUR MONEY AT THIS LOCATION. A very angry barista rushed to come and take my order, when I asked him about the half priced Frapps offer that was going on he said it was only for rewards members. I told him I was new to the rewards app and needed some help figuring out how to pull up the offer and he rolled his eyes and said "I don't know what to tell you." There was no line and no one behind me waiting to order, so it's not like he didn't have the time to ask someone else to help me out. Not only that but my Sugar Free Cinnamon Dolce was nothing but foam and wasn't filled to the top. It tasted like straight coffee and watery foam. I was so upset with the service that I just took the frapp and left. I'm really disappointed in the service at this location. RUDE, DISRESPECTFUL, and WASTE OF FIVE DOLLARS. I'll be contacting upper management tomorrow morning.

Ordered a couple times on my app. App said it would be 5-8 mins until my drink was ready. I ended up waiting 45 mins in the store and had to leave because of work. Now they will not answer their phone...it seems to be off the hook. I am very unhappy and would like my money back from the drink that I never got.

I HATE this location. The drive-thru situation is crap. I ordered a decaf smoked butterscotch frappuccino and it is NOT supposed to be white. The girl handed it to me and closed her window, and I had to sit there for a minute before she realized I was still sitting there. Some guy comes over to talk to me and says that it's what I ordered. I told him this is not supposed to be white. He told me it's because it's decaf -_- So I just drove off because they wouldn't take the drink back and redo it for me. I read the label after I drove off and it's not even what I ordered!!! It was a butterscotch cream frappuccino!! I am so pissed.

My favorite Starbucks for years. No newspaper for several days. None, like they were never delivered. This place gets very very messy. Notice it more when I see new people. Please train better as I really like this location.

If I could give them zero I would. Ordered coffee waited 25 minutes then asked about coffee they then said they didn’t have white mocha. You let me order it but didn’t have it? Very rude, very slow, incompetent group of staff. Stick to university location. Save yourself.

Noisy!! Just noisy!!! If you wanna work, catch up with friends, grab a decent cup of coffee, or just sit and relax, do yourself a huge favore and GO TO ANOTHER STARBUCKS. Not sure why they keep slamming and banging things together while preparing drinks (not talking about the blender noise kinda stuff which is normal).

Dont know why i continue to go back. staff is always friendly but messes up our drinks every time. i used to be a barista and i know the difference between the drinks. if its a flat white or a caramel machiato that you want i suggest you go to a different Starbucks's because apparently their skills don't go beyond a latte. Would not recommend

Quite possibly the slowest Starbucks I’ve been to. Every time I come through the drive through it’s at least a 10 minute wait and it doesn’t matter what time of the day. It’s just better to order online and walk in to pick it up in store

Placed a mobile order walked in 10 minutes later and stood there for 15 minutes listening to the woman complain about her schedule change and her diabetic father. I waited way too long. I use the mobile app in Houston and never wait!

I was here last Sunday, and I don't believe that they open at 5:30, i was here at 5:40, (it was after the app state game) , no staff was here, and once they arrive did they didn't speak a word to my group and walked in and locked the door behind them. if I'm wrong about the hours I will delete this review.

After multiple rude run ins with employees and multiple times waiting extended periods of time for ONE latte, I just had to give a review. This is the slowest Starbucks in town, despite being half as busy as the other locations. Waited over 20 minutes on a mobile order for my one drink again today. And if they have to refund you for an item they don’t have on mobile order or give you something in exchange, plan to wait even longer. And plan on getting some attitude from the person helping you. I get it, y’all are working, it’s early, not everyone is cheerful at 8am. But if you hate your job so much and you’re going to work so slowly... find a new job maybe?

As someone who has worked fast food my whole life I can say this is the worst Starbucks I have ever been to. I understand the stress of the drivethru and long lines are usually a give-in, but every time I've gone to this location I've waited 30+ minutes in line to get the wrong drink(s) and food and my drinks are usually melted. This time in particular I waited the usual 30 minutes even tho the line was much shorter than usual for Starbucks, only ordered 2 drinks and a cakepop, and still received melted drinks without the extras we asked for and were charged for and the cakepop was wrong. I understand mistakes happen but every experience I've had here has been awful, if you're gonna sell overpriced coffee at least do it correctly.

I went through the long line of the drive through today. I ordered my drink. When I got to the window, apparently they completely forgot to make my drink so I had to REorder it again at the window. Just wow. Also, I wrote a review about this location only a few weeks ago. They made me leave because I am black. They tried to say it had something to do with the way I was wearing my mask, but I was actually wearing it correctly. While they harassed me about it, they completely ignored a white female customer that had her nose and mouth exposed. They gave her her order and let wishes her well WHILE I was being mistreated. I wrote a review about this incident and now it’s magically gone. It was obviously deleted on behalf of Starbucks. These people should be ashamed of themselves.

Today they took 35 mins to give me my drink that I had preorder in the app. People who were ordering at the store got their items before me that I preordered 20 mins before I got there. To top it off when I got to work late I found out they gave me the wrong drink.

I get coffee here very often. A few months ago someone helped themselves to a 300% tip, but things were smoothed out. Yesterday they served me a cup that was 3/4 of the way full, at best. Gave the manager a chance to call us back, they did not. Permanently done with this particular location.

I would probably listen to the other reviews and not go to this location. I waited in line for exactly 30-40 minutes, and there were only about 4-5 other cars in front of me. This is probably the slowest Starbucks i've ever been to to. On a good note I did a lot of self reflecting while waiting for my Venti Cafe Mocha with soy milk which was delicious.

The coffee here smells like anything but coffee! We have been here twice and ordered pike. No hint of coffee smell could be seen! I suspect something. You can order a pike in Starbucks at Texas Ave or University drive and then compare that with one ordered here. You will know the truth.

This is the worst Starbucks in town! I get the same coffee everyday n they seem to mess up my order every time. Every time I got a coffee here it’s never made right! I get a different tasting coffee every time but always order the same one 🤦🏽‍♀️ if I order my coffee at one of the Kroger’s locations it’s always the same 🤷🏽‍♀️ N taste good! The people that make coffee here just don’t know how to make coffe n whoever is training them is obviously training them wrong bc they all seem to make coffee wrong.

This has to be the WORST location in the Bryan/ College Station area. I use the mobile app and my drive time is always a few minutes longer than when my drink is supposed to be ready. I have begun to allot myself 10 minutes of standing around waiting for my drink (after a 10 minute drive to the store, ordering on the app before I get in my car). I should have given myself 20 minutes to stand in the store today. I was late for work because they seemed to have lost my order, again. I will never go to this location ever again. Don't bother. If you have to wait 30 minutes for a drink, you're better off using that time driving to a better location.

I came in asking for a double chocolate chip frappe. This starbucks has always been able to provide that. Today I go in and ask for that and the barista didnt know what I was talking about and she asked about it being the mocha cookie crumble with chocolate chips. I told her no its not mocha its its own thing and showed her and made sure to emphasize no mocha. She said she will try to build it for me and proceeded to put in 2 mochas and added chocolate chips and over charged me because of the mocha after I specifically said NO MOCHA. Unfortunately I had to throw it away after getting it because it was not good at all. So not only was I over charged and not listened to, I was over charged for a drink I did not want. Very disappointed and probably will not come back.

Almost 8$ on a frappe that had no flavor and not even drinkable , first time at this location wasn’t satisfied the lady at the window had zero compassion didn’t even say sorry nothing

Ordered 2 simple small drinks (from the menu with no subs), got pushed to wait in the parking lot for them with hardly anyone there, and both drinks were still wrong. $11+ for trash service and drinks.

I past in the afternoon like at 7 and there was no need for them to have attitude and then the lady had threw are straw at us and then we had gotten a coffee and then it was missing many things and we had told them and all they gave was sugar packets and it was the first day I took my parents to get q coffee and they where so mad we even left the coffee there and they didn’t ask if we wanted another one all they did was throw it away and then we had ask both of the persons that where there and all the way did was look at us. I think y’all might be losing many customers if you really don’t change y’all attitude barista because we have came there many times and never had this happend I thing we might go to dicho bros next time.

I have been going to this location for years. Today is not the first time I've had horrible service but it's the day I said no more. First of all, I repeated my drink order 6 times. They weren't busy, it wasn't that they couldn't hear me. The girl taking my order didn't want to listen and had a horrible attitude. But I understand. So I get to the window and she takes my card, hands it back and I ask for a receipt. "We don't have receipt paper". So rude about it. Then proceeds to hand me the wrong drink and get upset when I ask for the drink I actually ordered....5 times. Everything would've been fine without the rude service. Mistakes happen but not having receipt paper? Not good

Two weeks ago, TWO drinks I paid for were made incorrectly. I called immediately and spoke with someone who assured me it would be handled. When I returned expecting a simple replacement — just ONE drink — I was denied. That is unacceptable. I live a very busy life. I do not have time to chase down corrections for mistakes that were not mine. When a company makes an error, the resolution should be immediate and professional — not dismissive. My time, mileage, and money matter. If Starbucks cannot stand behind a basic product replacement after acknowledging a mistake, that speaks volumes about your commitment to customers. At this point, I no longer trust the consistency of the product or the integrity of the service. I will be taking my business elsewhere — Seven Brew and PJ’s value customers and correct mistakes without argument. Do better.

Andrea Sosa Luna

I came by today and they took 15 min to give me my matcha once I got it it was only half full and it did not came how I asked, it’s missing a shot of expresso which I got charge for.

Temp Temp

Like most starbucks locations the people that work there are ruining it. Just replace them all with robots and the customer experience would improve 100%. Also, I love how they just turn off mobile ordering when they get busy. We all really need to stop going to Starbucks.

Kristen Provazek

I always go to this starbucks… it’s the closest to my house and they are usually pretty fast. This morning I went in to pick up a drink and a sandwich. I placed a mobile order as I usually do, and arrived about 5 minutes later. I came into the store and my drink was immediately done, I grabbed it and sat down to wait on my sandwich. I noticed 3 other people standing near by who were also waiting. Me and 3 other customers waited 20 minutes for our hot foods to be made. I will say that the store was busy, but that does not excuse the lack of urgency to take care of the customers waiting. During the time I, and others, waited, there were multiple walk-in customers who had drinks made and orders taken before we received our food. There should be a system in place to ensure that orders are being taken care of, even if there may be customers waiting to place an order. Instead, there was 25 minutes in between when I placed my order and received it because the staff was not taking care of hot-meals.

Ally Dawn

I came in there and I wanted a mocha cookie crumble frappe. The person who made my coffee did not make it right and charged almost 7 dollars for a freaking medium. In my opinion I feel as if I should have just went to 7 brew.