Paul Nolte

Best fast food experience I've had in months. This location is spotlessly clean inside, my sausage croissant was delicious and the young lady that served my partner and I was sweet and efficient!

Brown Grrl

Went for a salad and the drive thru Gladys was awesome and mad suggestions for me to customize my salad but I stuck with the southwest.

Demetrius Griego

The food at this location was better than most. Even the tacos, and they are nearly the same at every location.

Errol Fredley

Most of the soft drinks were not in service, only coke, sprite, and power aid was working and no flavors to add.

There was an employee punching boxes and being super aggressive while working made me real uncomfortable while going through the menu. Pizza was good and it is a takeaway place. Good size of the pizza, we took a large and it was enough for 3 people The entrance to this place is deceiving you need to be very cautious while entering the place or you'll miss the entrance

Y'all should be able to adjust your online delivery times when you're busier than usual. It says my expected wait time was 31 minutes. If I'd have known it would take an hour and a half, I'd have ordered from somewhere else.

Sean Reynoso

I went here for tmobile Tuesday. I usually don't eat here but I tried the ultimate burger. It was better than I was expecting. I went during the lunch rush and my order took a lot longer than what the app had said. Good experience overall.

Airiana (Airi)

The food is good as always and they are always so sweet. However, they did me dirty tonight giving me the crumbs of the pop corn chicken. Super disappointed that I can’t eat my full meal

T Robinson

Cool to grab a quick bite to eat nothing fancy I prefer the tacos and a egg rolls. Oh and I can’t forget the drink station that’s always a plus.

+2

Managers may want to take a look at the cameras from today/4th of July. I get it the kids working wanna be hanging with their friends causing mayhem elsewhere, and if it had been slow today that makes it even worse I get it I've worked in food service. That being said, everyone was seated when we entered. Definitely given the impression that we were a huge inconvenience, as it took the young man behind the counter a hot minute to acknowledge we walked in. There was also someone in the back, fully passed out asleep right in line with the front door. Our pizza was amazing so no complaints there. The employees just didn't give y'all a very good look today.

Do not order here if you need your pizza by a specific time. We had a birthday party where we only have a 30 minute window to serve food. Around 11am I placed an order online to deliver at 2pm. We had the party room from 2:15-2:45pm so I was giving them a 15 min grace window to deliver. I realize around 2pm I have not received an update on the order. I call and get an automated message that just says "we are running behind" with no ETA. I call again around 2:20 but get a human this time, and I am told "its walking out the door right now." By now we have already done cake and kids are starting to leave. Finally around 2:35pm the pizza arrives via Uber Eats. We chose Papa Johns because it was 4 minutes away from the party location and we could order with a specific delivery time. Only a handful of kids were left to grab a slice, so we ended up having to take 80% of the pizza home. No one from Papa Johns did anything except say "Sorry, its leaving now." We spent $147.80 on this pizza that barely made it before everyone was gone.

Jerry OBrien

The WORST employee customer service imaginable. I not only waited for my order to be taken at least 10 minutes. (I stayed because I needed to make a point) I was only "waited on" after tapping loudly on the counter for another 3 or 4, Screw This Place !!!! Like David said in another review, absolutely no foot traffic, only drive thru, plus, i was denied access to the restroom. Plenty of employees working. This obviously is a long standing problem, and needs greater supervision by anybody who can take the lead. GL ________________________ Sitting, ready post, 3 more people walked out, only because there was nobody to take the order. Get a customer self order device, or get it together

Worst pizza ever. Go to Niki’s across the street for a good pizza experience. The pepperoni stuffed crust commercials sucked me in. It was the worst pizza i have ever had. It was so greasy & soggy. Philly cheese steak papadia should be called Onion & pepper papadia. There wasnt hardly any steak but plenty of onions & peppers. There are definitely better pizza options in the area. Not very good value for your money.

Garlic breadsticks were horrible and hard litteraly ordered from uber eats yesterday night.

Worst experience ever, staff need training and Manger is careless. They don't know menu price and offers. This place is very dirty and full of flees and insects, really hazard and not healthy. Cleaning is needed

We order pizza from this store after 2 hours late delivery pizza was so cold when i called and talk to mangers they don’t even say sorry wont ever never order from this location again wont recommend

This used to be a good location but has gone down hill. They’ve messed up our order the last 3 times in a row, with the last order completely forgetting to make one of the pizzas. We won’t be returning to this location.

I came to pick up a pizza yesterday with my toddler and left in complete shock when the employee with tattoos began slamming doors, throwing things, and acting extremely violent. We left immediately. I understand people have bad days but this behavior isn't safe and shouldn't be tolerated. We won't be returning.

Came to pick up pie with my bf and was mortified by what I saw. No one had hair nets or gloves on, the guy handling the food kept scratching his head and then handling the food, the other guy came out of the bathroom ( he proudly announced it) and went straight to handling food without washing his hands, the pizza screens look like they haven't been washed in years, dough was sitting out on racks and looked old a crusty, none of the sauce bottles were kept cold ( they were just sitting on the counters) . The food itself tasted weird. The onions smelled bad. Never will we eat here again.

One of the worst pizzas I have ever eaten. No sauce. Very little cheese and just cold and gross. I will never order from this location again..garbage. Really just disappointing. Put more effort into your pizzas! The peppercini had a bite out of it. Disgusting. Doordash drivers need to be held accountable for this..eating people’s food are you kidding me!!

Worst Customer Service Experience – Manager Victor is a Disaster I ordered a large pizza from Papa John’s through their official website. The delivery driver (from DoorDash, which Papa John’s uses for deliveries) arrived, confirmed my name, but handed me the wrong order. She even said she told Papa John’s manager Victor my name — so the mistake clearly started at the store. When I called the store, Victor immediately blamed the driver, claiming she asked for a different name. That’s not possible — each driver delivers a specific order, and she clearly had mine but was given the wrong food. This isn’t even the first time this location messed up my order; it happened about two months ago, but I let it slide then. Instead of listening or offering a solution, Victor started making up stories — saying my driver was “still there but refusing to deliver.” Reality check: the driver had left 30 seconds earlier, and the store is 15 minutes away. When I asked how he was going to fix the situation, he took a deep breath and acted like it was my problem. Then, he raised his voice, lied again, and eventually hung up on me after telling me to “call DoorDash” — even though I placed the order directly on Papa John’s website. I called back, but he refused to answer. Since I paid and had no food, I drove to the store. I recorded the interaction — I spoke calmly, asking why he was being so rude and where the customer service was. He just kept babbling excuses, refused a refund or replacement, and then shockingly called the police, claiming I was a problem when I simply wanted what I paid for. The cops showed up, and Victor actually asked them to ban me from the store. I’ll be calling corporate first thing tomorrow. If this is how Papa John’s allows its managers to treat paying customers, then it’s no surprise this location is so poorly run. Avoid this place at all costs — especially while Victor is in charge.

One of the worst service you can receive. No acknowledgement of customer walking in for a pickup. Just kept me waiting for 10 mins just for a 2 sec pickup. On asking about it no response just more attitude. Both employees were not wearing gloves, no head caps nor a apron. Do yourself a favor and go somewhere else where they appreciate the customers.

Last night I placed an order through Papa John’s website. My food came and I noticed that I did not receive my 2 L Pepsi. It was cool. I told the delivery guy that I would call Papa John’s to get my drink sent over to my house so when I call Papa John’s, I’m sure it was either order taker or the manager that answer the phone very rudely and I told him my situation as I did not receive my drink, and I wasn’t sure of the location that I ordered through since it was placed online. The guy rudely said well how did you receive the order?

Debbie Flores

Angelica was our registered staff. She was rude she grabbed the money when we paid roughly. We sat down to eat when another customer threw up on the floor. I got up and informed Angelica and she said they we're too busy. I could not eat my food knowing that was on the floor then she sent a young male worker to put a wet sign on the vomit 🤢. When I asked for her name she told me to have a blessed day sarcastically. I go to this Jack in the box often and the Manager is so friendly and makes sure the restaurant is very clean. She was not there unfortunately.😕

Alex Walker

I have been sitting in this drive through for 45 minutes and havent even made it to the window absolutely the worst service I've ever received

David

I experienced a significant breakdown in customer experience and brand integrity at this location. A fundamental operational failure resulted in a 15-minute service delay, which directly impacted my schedule, despite a complete lack of foot traffic. A key customer amenity the restroom was denied to me as a paying customer. Furthermore, the deliberate decision to cover all outlets created a hostile environment, culminating in staff threatening to call law enforcement and demanding my departure. This entire customer engagement appears to be rooted in discriminatory practices, as the hostility was based solely on my appearance.

Ben Williams

Previously a friend of mine was told they weren't hiring even though there were signs on the building suggesting otherwise so you can imagine my shock when I went there yesterday to find the the drive thru full of cars , the guy at the window said he was by himself which made no sense because the manager said they had a full staff, it took forever to get my food that I ordered online and when I got it It was cold and I was missing my mini churros. And just now when I called them someone hung up on me because I asked to speak to a manager it was a horrible experience and I'm never going back!!!!

David Blais

ordered a jumbo jack burger patty was smaller than a regular hamburger at McDonald's employees didn't seem to care about being there. won't be back to any jack in the box ever. Not the quality I remember. smaller than a pen tip.

Who AreYou

I order 4 different meals via drive-thru, but found out I got 3 meals only when I got home! I got 4 drinks so I thought I got what I ordered when I was there. So I drove back, waited another 10 min to get my missing items. Wasted my time and gasoline!⛽️ What’s more? After I returned home, my buttery Jack burger became a Junior burger!!!! I called back and the staff who picked up the phone said she is sorry and asked us to go back to get the correct one. We refused to go back again, she said she will give us another one…

Naysa Dollinger

If I could give 0 stars I would. This is the 3rd night I have driven here only to find the doors locked, people inside, and barricades in front of the drive thru. They won't answer the phone even though their website clearly states they are open. There's an option for delivery, but last time I placed an order I was told the store was closed and I would have to call them during the day to get my money back.... still waiting on that too.