Most friendly and polite staff around. Orders were correct, food was good and you didn't feel like you were a burden to the staff.

Most friendly and polite staff around. Orders were correct, food was good and you didn't feel like you were a burden to the staff.

Neel Bhavsar

Stopped by McDonald’s and grabbed two large fries, which were fresh, hot, and hit the spot. Food was exactly what you’d expect and came out pretty quick. I’m giving it a 4 instead of a 5 because the place was a little dirty and the staff didn’t seem too friendly; probably just a long shift or a busy day. Still a solid stop overall.

+1

Kayro Morales

⭐️⭐️⭐️⭐️ Solid Breakfast Start! Stopped by McDonald’s for breakfast and it definitely hit the spot. I got the Egg McMuffin meal with a hash brown and coffee, and everything was fresh and hot. The English muffin was toasted just right, the egg was cooked perfectly, and the cheese melted nicely into the sausage — simple but satisfying! The hash brown was crispy and golden, just how I like it. Coffee was decent too — nothing fancy, but it did the job. The only reason I’m giving 4 stars instead of 5 is because the service was a bit slow, and my coffee could’ve been a little hotter. But overall, a great way to start the morning. I’ll definitely be back when I need a quick and tasty breakfast!

Just like any other McDonald's and did the job perfectly with their McFlurry, mcchicken sandwich, and fries. Staff were nice when giving me a cup of water. Kiosk was good but didn't have the table …

Just like any other McDonald's and did the job perfectly with their McFlurry, mcchicken sandwich, and fries. Staff were nice when giving me a cup of water. Kiosk was good but didn't have the table …

When I am the only customer in the place and there are workers at the counter, I DON'T WANT TO HAVE TO ORDER FROM A KIOSK. I ate there twice since it is next door to the Ramada Inn and I needed a qu…

It is slow for everyone here, and not just me. I ordered at 11:22am. The food arrived at 11:44am. That is 22min wait, and that doesn't include the wait in line which was only 5min. It is only crowded because of the slowness. There are still seats available, so it's not an unanticipated crowd. ... and.. the fries were cold.

This place was okay to eat, but the staff was great and friendly. Hope to come back again with my friends.

This place was okay to eat, but the staff was great and friendly. Hope to come back again with my friends.

Walked in about 9 PM on a Friday night staying at a nearby hotel Places obviously pretty busy But clearly, the employees could care less ordered unsweetened tea, and got tea and lemonade, Ordered nuggets with sauce and they didn’t give the sauce so we had to ask for it in which they gave different sauce and the floors are disgusting. Also, there is no soap in the bathroom or hand sanitizer in the hand sanitizer machines.

We arrived 6 minutes before the dining area closed and the door was locked. The cashier made us tell her what we were going to order to open the door. We were out 3 minutes before I closed and they turned another person away while we were inside. The drive thru would be open for a another hour so there is no reason to deny service or restrict orders. Unacceptable.

Ramzan Hudda

We came here for breakfast right before we bought our cruise. The service was very slow, and when I asked for a cup of water, I got a dirty look. I was hoping for a better pick me up before the cruise.

Sabrina Keith

The service such the cashier was a snappy crab she also refused to give us a bag to travel back to our hotel with OMG terrible We had to warm up our food because we wasn't supplied the right food bag

Anthony Muldrew

The workers here aren’t the friendliest by any means. Standing around it took minutes for someone to come to the front register. The cashier was not familiar with what I ordered even though there is an advertisement of it on the front window of the location. No proper greeting no smiles. The food was okay my hamburger was made sloppy but I ate it because I was hungry. To the management team please work on providing a better experience for your customers. This visit was disappointing.

Capital Stash

The service was atrocious. I ordered my dinner and placed my serving number on the table. However, the representative decided not to bring out the food, however had me go to the counter and retrieve it. She also had her hand over my drink contaminating my beverage when I asked for a different lid she took over two minutes to retrieve such lid, which made me uncomfortable, and I asked for a water. At this point, the manager came out, and he stated that he does not allow his representatives to bring dinners to tables because of the hour and that it was company policy, which was 10:30 PM. Very unprofessional establishment I believe that the management is lacking the proper direction to give to his employees and is making them act out. There is a lot of talking and not a lot of working at this establishment. I do not recommend people to visit this establishment.

Food normal. Service really sacked. Slow, apathetic manager and staff. Waited 5 minutes for refill AFTER I gave them my cup. Manager just rolled her eyes​ other issues but too many to list. Go elsewh…

food normal. Service really sacked. Slow, apathetic manager and staff. Waited 5 minutes for refill AFTER I gave them my cup. Manager just rolled her eyes​ other issues but too many to list. Go else…

Food normal. service really sacked. Slow, apathetic manager and staff. Waited 5 minutes for refill AFTER I gave them my cup. Manager just rolled her eyes​ other issues but too many to list. Go el…

Food normal. Service really sacked. Slow, apathetic manager and staff. waited 5 minutes for refill AFTER I gave them my cup. Manager just rolled her eyes​ other issues but too many to list. Go else…

Use the kiosk to order food. Stood in line to pay. Overheard the worker tell a customer they would not be able to fulfill his order for milk shake and he could not get a refund but needed to substitu…

Use the kiosk to order food. Stood in line to pay. Overheard the worker tell a customer they would not be able to fulfill his order for milk shake and he could not get a refund but needed to substi…

Ordered my food through my mobile app, and waited outside on the curbside about 30 min, and never received my order

I always purchase food at this McDonald's because the service is okay. Today, I was in the bathroom because I really needed to go, and this woman that works at McDonald's locked up the stall. She s…

I always purchase food at this McDonald's because the service is okay. Today, I was in the bathroom because I really needed to go, and this woman that works at McDonald's locked up the stall. She s…

PIG STY! Where is the health board when you need them? Disgusting in every area filth. Garbage on tables and overflowing garbage containers. An employee used the bathroom while I was in it and DID …

Y'all are absolute garbage. Your hours state you close at 12:00am. Door states takeout is available even though dining room is closed due to covid. Ok. Then how come I show up at 11:30 and both doo…

It took over 20 minutes to get our order and then my husband's burger was raw. The employee just took it and didn't say a word. She replaced it with yet ANOTHER raw burger! We threw our food in the garbage and ended up eating a bag of chips for dinner. (Our fries were not even cooked all the way!)

Bad atmosphere. Google maps says open till 12 i get there closed. I guess mb but mcdonalds is large serious establishment get that stuff in sync

STAY AWAY!!! How does a McDonald's restaurant run out of stock of basic menu items? Big Mac, Cheeseburger, Double Cheeseburger, Mc Double, all out of stock. Rediculous! When Sat down to eat with a service number at our table, the staff refused to bring our food to us, despite the place not being busy at all. Our number just got shouted by staff over and over. I observed this happening to every customer who sat down to eat. Nothing but lazy, snarky staff behind the counter. No basic condiments on hand either, like ketchup. Absolutely the worst McDonald's I've ever been to in my life! Out of stock burgers, abysmal service, and stingy with things that should come complimentary. Will never be returning again.

Louise Borg

Garbage all over the outside by entry door. The only person who acknowledged me was the old lady mopping the floor. I walk to the counter and no one acknowledged me or even looks at you.. I then notice after 3 minutes of waiting that you have to order at the kiosk and then lo and behold they dont sell hot tea just coffee.. a foreign concept at American McDonald's... I left empty handed as I just wanted a hot tea and I don't eat McDonald's junky food anyway. Adios rude people. Smile a bit. You live longer 😁

Linda Morgan

The term 'fast food' was a joke! Took half an hour from walking in to get our order, 10 minutes of which we stood at the counter, just to be ignored! Only 1 self-order screen was working & at least 5 people waiting to order. Staff were sloth-like, miserable & completely disinterested in the customer's...there were no pleasantries or even simple manners! Barely a word uttered...all the staff were the same....like 'a bulldog chewing a wasp'...what quality of service!? NONE! Absolutely disgusting, we've never come across such poor service. They need firing!!! Would have given zero stars if I could!!! Only positive was warm food although they messed that up...2x sausage & egg muffin -one had omelette the other egg...couldn't face requesting to change... didn't have the time as have a plane to catch in 2 hours!!

Stephen Kaye

Order process far too slow. The grumpest staff. Food took forever. Food was warm.

Amishah

The tables unclean, poorest service i felt shocked and I couldn't even eat. The order will also take ages to come back. Will Never come back here

Jibriil Mohamed

The customer service was disappointing. When I inquired about my incorrect order, I received only a dismissive look. This experience has made me hesitant to visit Miami or McDonald's again.

Big D

I want to let everyone know that this McDonald's lock the doors at 10:45 or 11:00pm base on the Female manager which means you have to Stand in the Drive Thru lines with the cars to order. Ok, Now I order 3 Sweet Teas for me and my family, now we at the Ramada next door and get to the room and taste Our Suppose to be Sweet Tea and it TASTE LIKE MUD WATER, So I take them back and the Manager said She Can Not Take The Drinks Back OR SWITCH Our Drinks Out For COKE But Hand Me And My Son SUGAR PACKETS. Now These Are Her WORDS After I SAID THIS TASTE LIKE STRAIGHT WATER, The SPANISH Girl At Drive Thru Said OK Well It's Might Not Be That Sweet But She NOT GOING TO SWITCH THE 3 TEAS OUT And Said I NEVER EVER Had This TYPE OF ISSUES With ANY MCDONALD'S OR ANY OTHER RESTAURANT. So We Trew Away The Suppose To Be Sweet Teas And Bout 3$ Drnks Out The Vending Machine. I WILL BE REPORTING THIS STORE NUMBER TO CORPORATE..... RIDICULOUS....

Sonia

Very very slow service esp considering how quiet the store was, the server had an attitude too and was rude. Our order was incorrect, and toilets were gross. Workers need to retrain and be faster smh

Gladys

There was no one in the drive thru in front , Waited for too long for my breakfast meal while staff was eating and talking.

Rabbit (Rabbit)

Food was hot but walked into the bathroom as the manager came out of the stall not urinal and walked right out back to work without washing his hands! Disgusting!

Kathy Dulay

Waited an hour for 2 mcnugget happy meals. I had to go to the counter 3 times to get the order and they had to ask what the order was every time then would just walk away. When we finally got the order they just pushed the food at us with no apologies at all.

Otto Bruno

I went for two Mocha Frappes and waited 40 minutes. If I hadn’t gone to the counter, I would have never received them. Extremely slow service if there’s not enough staff, then close, but poor service shouldn’t be an option. On top of that, there’s a pest problem in the dining area there were lots of ants crawling on the tables and window frames.

Pinzon W

Terrible STALE fillet fish sandwich and french fries, in addition to a fish with half of a slice of cheese as shown on photos. This location is and has been a terrible fast food Restaurant within Miami Springs! It gives McDonald's a very bad, and very poor business practice reputation! This is a franchise own McDonald's where the licensed operator can't care less for their food sold at this McDonald's