Church's Chicken

Nita A

They didn't have any spicy chicken breast available and the chicken sandwich was 1 chicken strip on a bun with spicy sauce and pickles

Joseph Muradyan

Service is always great and most of the food is too, especially the bone in chicken. That all said, their chicken tenders are almost always soaked in like a tablespoon of grease each, and another tablespoon of grease on the paper they put it on. I got a 3 piece chicken tender meal and it made me feel nauseous with how much grease was soaked into the breading. The bone in chicken is always fine, no more fat than you’d expect from fried chicken. Their biscuits are always a toss up too, sometimes you get a nice, relatively fresh one, often enough you get one that’s been soaking in butter for hours.

After trying this place twice I felt like a fool hoping it was just an off day. Wrong,,,,even worse. This place is horrible. Chicken strips tasted bad so I cut in half and noticed the meat didn't look right, either undercooked or old or something. DISGUSTING. Fries were cold and bland and the ketchup even sux lol The drive thru person was almost impossible to understand and they left off part of my order and still charged me for it. 20 bucks thrown in the trash. This place should be shut down. Worst food ever,,,,, hopefully i don't get sick This Church's needs Jesus.....

Paul J

The manager was absolutely rude. I told him I was that at the Sherman Church’s Chicken and purchased my order when a vehicle ran into the building. I went to Denison Church’s to see if they would help me get the chicken I purchased at Sherman since the police and ambulance were there helping care for the employees. A long shot but a shot I took due to the circumstances. He told me that if someone ran into his Church’s Chicken, he would’ve shot them! Then told me he was not Sherman and why I’m here for Sherman’s Church’s. Then he walked away from me. I told him he could’ve been polite about the whole situation and the way he relayed his non-involvement with the Sherman store. He said why am I still here. I told him he sucks. Then he closed the drive thru window. After the dust settled with the Sherman Church’s after the terrible accident, which btw involved 2 like 80+ year old men crashing their vehicle into the store injuring the workers, the Sherman store manager and the team helped to settle my refund while they were there cleaning up the debris and equipment. Denison’s manager from about 2:55 to 3:30 on 14 December 2025 was the worst. Forget the rudeness to me, but to say you would shoot someone who accidentally ran into your store is appalling. He showed no care for human life. There’s no way that Church’s stands for this type of poor management, customer service, and care.

Destiny Lewis

Pulled up to the driver thru and the lady answering the speaker was very rude and disrespectful. Then pulled up to window an she wanted to proceed being disrespectful So we drove off . That's the second time it happened. And the manger just stood there and allowed her to be disrespectful.

Dell Yeamans III

They could not hear very well over speakers, found they were too busy talking between themselves to help customers. Will drive further to get better service and food

Delisa Deavenport

I see my experience is a part of a theme on their reviews. I was in drive through & they charged me & gave me items I did not order. My $22 order came back $31 on my receipt. I asked to be refunded the difference & they can keep the food & drinks I did not order. She told me I would have to come into the dining room so she could wait on people behind me. I knew that meant I wouldn't get helped for a long time so I said I'd just wait & she could finish waiting on me. I was not rude. She was & started yelling at me. I just kept saying if she would have given me back the $9 when I first asked for it, I would already be gone. Finally, the owner threw $31 in cash, the amount charged to my card, into my car & yelled to never come back because he won't wait on me. He must have thought that because I stayed calm & respectful but firm in my conviction, that I'd come back. Their food is really good & their close to my house but I'll only support businesses that have ethical & honest morals. If you do eat here, do the math before you pay.

Kalene Winslett

Monday, July 28,2025 6pm. I had the most horrendous experience at the Denison TX location! I went through the drive through and ordered 2 pc combo w/ mashed potatoes & sweet tea, 3 pc tenders w/mashed potatoes & sweet tea. She hurriedly repeated the order through the horrible speaker which made it indistinguishable & said to pull forward. I paid with cash, got my receipt & change. While waiting on the food, I reviewed the receipt. Was charged for 3 pc chicken, 3pc tender & 2 sides of m.potatoes. Got a sack of food & she close the window. Didn't look like she was getting our drinks, so I motioned for her & told her I was waiting on the drinks. She said that would be $6.04. I said they are included in the combos. She said you didn't order combos. Yes I did. Well I didn't take your order. Get the girl that did. She comes to window, same discussion. I said get the manager. He comes over and argues that he can't give away free food because his boss is watching on video. He argues & argues. Told him to give me money back & I'll return the food. I said, this is very bad customer service & will be even worse because I will tell all my friends not to eat there and I will never come back. He said I DON'T CARE. MY BOSS IS WATCHING & I CAN'T GIVE FREE FOOD AWAY! Well, did his boss see food being returned and money given back to a dissatisfied customer?

Quotesha Austin

The lady at the drive through was sweet and apologetic. We had to repeat our order at least 5 times. We weren't given a total until we got to the window and paid. When I got my receipt, I noticed I was charged almost $17 for my $11 mixed chicken meal. The restaurant already upcharges for mixed, but these scammers add additional charges. I went inside to discuss the charges and things got worse. The manager tells me I'm complaining about $3. I said, yes, it's my money! The manager then says, it's self explanatory. I asked for a full refund, which he then says, you have to give us back our chicken, you don't get free food. I informed him that I hadn't received any chicken and in fact, didn't even want the drink or anything else from them. This location is dirty, and run down. The kitchen is stripped of almost everything. I'm not understanding how this place passed any inspection and is able to operate in this condition. They use the language barrier as a smoke screen to scam customers. They have no respect or appreciation for the community they operate in. Don't eat here.

TheDarkest Angel

If I could give no stars I would. All the manager does is come up with excuses and complain and then get snappy at his employees. I'm a dasher and I do have a time limit on my dash. If he isn't going to make the orders as they come through the system then he shouldn't do doordash. He should also be fired. One his excuses and 2 lying to customers when we can clearly hear and see what's going on. Also trash talking customers and employees to other people. Disrespectful and I will never EVER deal with this location again.

Ahreum Han

I hope I can leave 0 star. We ordered 2 combos but the staff charged 3 combos. We asked her to correct our order, then the staff said “no you order 3 combo”. After then we asked one more time. I ordered 5 pc tender combo, but I got only one side instead of 2. And no dipping sauce anywhere. And of course no side order of Large Jalapeño bombers that we ordered. Such a nice revenge.

Kaleb George

Do not recommend. Terrible customer service. Ordered the 12 piece chicken tenders for four people that came with two sides. What I actually got were ten and a half piece chicken tenders with a side of fries equivalent to a small McDonalds fries. Total meal serves two, not four, for nearly $20. Very expensive $10 a person meal for not much food. This picture is of the supposed 2 large sides of fries to serve four people.