Cinnabon

I really enjoyed the deal they had. Workers were definitely sweet and had great personalities.

Yes, I gave 5 stars ! Was my experience perfect? No! The Cinnabons tasted fine, and the staff was very professional, given their circumstances. Every young person in this location was up front, apologetic, and sincere While the customers, on the other hand, left a lot to be desired. So the register was down... The girls gave us the customers a work around option, and it worked. Download the app and make the purchase online! Amazing 👏 But some people decided it was better to swear up and down that they would never return. Make a scene, ruffle feathers, etc. Well, good for you, and I'm happy I won't have to see you there again. To each young lady working 03/03/23, thank you for being kind and helpful in a difficult situation. I will be returning 🤗

I think that the one star reviews are unfair and kind of harsh! I've been in many leadership positions through the years and I know from experience that it is difficult to hire train amd prepare a whole new staff to open a specialty shop like this.... and with todays lack of motivated young workers that are excited to get a job and actually show up and have pride in doing the best they can... With all of that said the employees are very pleasant and seem to be hard working and obviously with people not giving them a chance they may end up getting frustrated and having a bad attitude like a lot of other employees at most places nowadays. So let's give these young adults a chance because I have had nothing but excellent service, wonderful food that is the best cinnamon rolls anywhere and I don't want this place to close down like so many other restaurants in the area that I loved! Keep up the good work Cinnabon employees and management you guys are AWESOME!!!

Mariana was super helpful! Atmosphere was very welcoming. You can tell these sweet treats are made fresh daily!

Ryan Carr

It's amazing to have a standalone Cinnabon. I hate malls, and this location is quick and easy to get my treats for morning meetings. It's super clean, and the staff are always chipper.

DaBash365.24

It’s a Cinnabon you cant go wrong. I visited on a day wherein it was buy one get one.. well worth it of course. This location is super clean and the staff is great.

Jayden

Came from Instagram for the deal. Got s small paper with all the deals. They were so sweet to us

Joshua C

I really enjoyed the deal they had. Workers were definitely sweet and had great personalities.

nya Levi.

Super nice and offered me my birthday drink since the Wi-Fi couldn’t load

andrea futamata

Mariana was super helpful! Atmosphere was very welcoming. You can tell these sweet treats are made fresh daily!

Calikilla21

Been to this location a few times. Is a perfect spot to grab a drink from Dutch next door while enjoying a hot and fresh cinnamon roll. Thank you AH for all your help and the other person too… I’m so sorry I can’t remember your name!

jack ritchie

Food was, awesome but the people serving me were awesome! Guy with curly hair and glasses who seemed to be the managed was super understanding and kind, and the kid with a flower tattoo, seemed like a fine young man in progress. Will definitely be coming back!

Paul Wallingford

Yes, I gave 5 stars ! Was my experience perfect? No! The Cinnabons tasted fine, and the staff was very professional, given their circumstances. Every young person in this location was up front, apologetic, and sincere While the customers, on the other hand, left a lot to be desired. So the register was down... The girls gave us the customers a work around option, and it worked. Download the app and make the purchase online! Amazing 👏 But some people decided it was better to swear up and down that they would never return. Make a scene, ruffle feathers, etc. Well, good for you, and I'm happy I won't have to see you there again. To each young lady working 03/03/23, thank you for being kind and helpful in a difficult situation. I will be returning 🤗

We ordered an Oreo topping cinnamon bun. It's very flavored and sweet. Good choices for dessert after lunch. They have auntie anne pretzels too. It's a nice place to get all you need at once. Will come back again. Recommend to use their app to earn rewards.

Vivian Chou

We ordered an Oreo topping cinnamon bun. It's very flavored and sweet. Good choices for dessert after lunch. They have auntie anne pretzels too. It's a nice place to get all you need at once. Will come back again. Recommend to use their app to earn rewards.

Service is great. Nice and clean, with kind workers. Made me feel welcome. Was able to get in and out of the store quickly. Thank you AH and Tamia for your help

Taure Morgan

Service is great. Nice and clean, with kind workers. Made me feel welcome. Was able to get in and out of the store quickly. Thank you AH and Tamia for your help

Hate to leave a bad review but.... ordered the center of the roll. It was absolutely the outer part of the roll cut into pieces. Very dry, semi hard outer roll. Ive had these at arden location and they were ooey, gooey, inside. My husband recently got the mini pretzel dogs. They were so hard on one side that my daughter couldn't bite thru them. He returned them and the new batch was much better, hence the extra star. Disappointed. If they do not step up their game, will probably close like everything else in elk grove.

Melissa Brown

Hate to leave a bad review but.... ordered the center of the roll. It was absolutely the outer part of the roll cut into pieces. Very dry, semi hard outer roll. Ive had these at arden location and they were ooey, gooey, inside. My husband recently got the mini pretzel dogs. They were so hard on one side that my daughter couldn't bite thru them. He returned them and the new batch was much better, hence the extra star. Disappointed. If they do not step up their game, will probably close like everything else in elk grove.

The workers are friendly but why is a cinnamon roll $6.99 plus tax. I got a pack of bonbites and I paid almost $20 for them, these prices are crazy ridiculous and they ask for a tip what in the world is going on. Sorry but I will not be returning again. They were not worth it. They didn't taste fresh either.

Arrived today 1/13/2023 at 9:30am, the doors were locked with a note that read “More buns in the oven. Will reopen ASAP…”. I would have tried something else. Instead I waited 25 minutes in the rain and left. Cinnabon, you can’t run a successful business with your doors locked.

Cristian

The workers are friendly but why is a cinnamon roll $6.99 plus tax. I got a pack of bonbites and I paid almost $20 for them, these prices are crazy ridiculous and they ask for a tip what in the world is going on. Sorry but I will not be returning again. They were not worth it. They didn't taste fresh either.

susan baker

Arrived today 1/13/2023 at 9:30am, the doors were locked with a note that read “More buns in the oven. Will reopen ASAP…”. I would have tried something else. Instead I waited 25 minutes in the rain and left. Cinnabon, you can’t run a successful business with your doors locked.

What bakery place opens that late? 10am? Y'all are missing out on business. Would love to pick these yummy rolls up early morning on way to work or on a weekend morning not two hours before lunch.

I love the one in Arden, I’ve attempted this place on many occasions and it just sucks. First the kids working there are really under trained, rude, and clearly unable to execute minimal tasks. The place is small and cramped and really cold at every time of the year. The auntie Ann pretzel stuff are good until your mouth is covered in oil after 3 bites, the Cinnabon is overall trash, you’ll ask for fresh rolls and they’ll give it to you cold every single time. The options are cool in theory but they suck at making it, honestly. And lastly they’re so damn expensive, they charge so much for a little frosting and cheese. 7$ for the “middle of the roll” lol. In summary, this business seems to be in horrible hands, clearly a slacking franchise owner abusing a company’s good name. Should be dealt with. P.S Hey franchise owner come email me I’ll teach you how to run a business.

I received a reward just for signing up free 4 mini Cinnabon when I went to go and retrieve them, they told me I needed to add my debit card information. They were going to charge me $.21. I asked why am I being charged $.21 when it’s reward and it’s free I don’t like putting much Personal information on my phone, especially anything associated with my bank account. I asked if I could pay the $.21 in cash and they said no think they need to work with their customer service along with their rewards and quit misleading faults information.

Terrible customer service. I ordered online but they ran out of regular sized rolls and offered to replace my order with a mini roll. Last time I checked, a normal roll is not the same size as a mini roll. They said they cancelled my order but my credit card still shows the payment posted with no refund. I may need to do a charge back. Horrible experience.

Kelli Pennill

What bakery place opens that late? 10am? Y'all are missing out on business. Would love to pick these yummy rolls up early morning on way to work or on a weekend morning not two hours before lunch.

Tide Pods

I love the one in Arden, I’ve attempted this place on many occasions and it just sucks. First the kids working there are really under trained, rude, and clearly unable to execute minimal tasks. The place is small and cramped and really cold at every time of the year. The auntie Ann pretzel stuff are good until your mouth is covered in oil after 3 bites, the Cinnabon is overall trash, you’ll ask for fresh rolls and they’ll give it to you cold every single time. The options are cool in theory but they suck at making it, honestly. And lastly they’re so damn expensive, they charge so much for a little frosting and cheese. 7$ for the “middle of the roll” lol. In summary, this business seems to be in horrible hands, clearly a slacking franchise owner abusing a company’s good name. Should be dealt with. P.S Hey franchise owner come email me I’ll teach you how to run a business.

Michelle Salas

I received a reward just for signing up free 4 mini Cinnabon when I went to go and retrieve them, they told me I needed to add my debit card information. They were going to charge me $.21. I asked why am I being charged $.21 when it’s reward and it’s free I don’t like putting much Personal information on my phone, especially anything associated with my bank account. I asked if I could pay the $.21 in cash and they said no think they need to work with their customer service along with their rewards and quit misleading faults information.