Narayan Ramesh

Had some wingstop and got the Spicy Korean, Mango Habanero, and Lemon Pepper corn. I ate this while watching invincible and the food was solid. My meat was a bit tough and not as crispy as I would have liked. The spicy Korean was amazing and the ranch was perfect as always. My corn lacked much seasoning and was kind of bland. Solid

matt p

Used to go here all the time. The wings I ordered came barely sauced. Only got half my dipping sauces. Fries were good tho. Make sure you double check your order before you go. I don’t seem to have this issue at the location off Custer.

Michael Randall

So let's start with the food since most people are not going to eat in. I got lemon pepper wings. They were coated in a lot of butter and barely any seasoning on the bottom ones in the container. I think that there were at least 2 wings with so little seasoning they were basically plain naked wings... Definitely not worth $20 but it is what it is, wings are getting expensive these days. As for the Atmosphere, the employees had an attitude not only with me but with just about everyone who came in the store. They music in the lobby was playing what I can guess is a corporate playlist which would have been fine if it wasn't being blasted so loud... it seemed like they were trying to drown out the rap music being played by someones Bluetooth speaker behind the counter... It was playing vulger and explicit music. Stuff that I don't even want to type in a review with curse words and remarks about women's privates... it was the most unprofessional fast food experience that I think I have ever witnessed... If you are going to order from here, get it to go and check your food before you leave...

+5

I didn’t get any of my sauce. RAN, CHZ DIP, HM were all missing. My stix were missing. I ordered from Uber Eats. The bag was actually sealed today so I know the driver didn’t take it.

I'm not sure if the franchise owner is just trying to run their business into the ground or if they think that the actions performed by their staff are appropriate. The staff did not greet me or anyone else that entered the store while I was there, they allowed a crowd of people to form in front of the counter making it difficult to determine where the waiting line was, and when an employee finally decided to help me I was informed that the food I'd waited over an hour for needed an additional 15-20 minutes. They do not prioritize customer wait times and then act shocked when someone asks to cancel an order. I don't eat at WingStop often but I certainly won't be ordering from here again and will strongly discourage others from doing so as well.

Nicole Lewis

I am highly disappointed in the service and food quality at this location. I placed an order for a Large Voodoo Fry and specifically called ahead to request light seasoning and extra ranch. Despite this, my order was a complete failure on all fronts: ​Disregard for Specifications: The fries were heavily over-seasoned to the point of being inedible and had almost no ranch on them, completely ignoring my request. ​Poor Quality and Portioning: The fries appeared to have been sitting for an extended period; they were stale and certainly did not reflect the portion size of a "Large" order. ​Lack of Financial Transparency: When I returned the food, I was told by a staff member that a manager authorized a refund. However, they refused to provide a receipt or any physical proof that the transaction was actually reversed. ​As someone who frequents the McKinney and Plano locations, the contrast in quality and management here is staggering. I will not be returning to this branch and would advise others to drive the extra distance to a location that respects customer requests and basic service standards.

Foster Wissman

Ordered hot honey rub with extra seasoning and got this.

Jose Oteze

The staff is horrible like they don’t want to be there. The app said the food was ready but when I walked in, it wasn’t actually done. I watched the staff put my food on the shelf and until I asked if that was mine, I wouldn’t have gotten it. And then I still had to ask for my drink which the staff was slow to get. All in all, another horrible experience. This particular location had made me stop coming to wingstop but another location I visited as month ago gave me faith. So I thought to visit this one again and I left angry once more. Never visiting this location ever again!!!

Jerry

Ordered the 20-piece deal and two out of the three flavors were wrong—again. For the "Cajun" wings, they just gave me plain hot wings without any Cajun rub. Then, for the "Haunted Habanero" and "Mango Habanero," they split the order into two boxes to make it look like they gave me both, but they were clearly just all Mango Habanero. Unfortunately, this isn’t a one-off issue. Wingstop consistently messes up my order which is unfortunate cause I like their food but it's not worth all the trouble.

Dale Wolfe

If you were in Frisco run from this place, they are the most rude people in the history of restaurants in the united states. When you get fries to go they literally put them in a bowl in a bag without a lid and then they're spilled all over the place and I open the bag and say can I get these in a container with the top no I didn't even finish my sentence in the lady saying no that's how we serve our fries and this is how we serve our veggies all open. She was rude to everyone including a lady who dropped her straw and asked for another straw and she just walked off and the lady had to wait 5 minutes for another employee to come up and give her a straw.

Tafsir Shawkat

Received a dry, cold chicken filet on a burnt bun. Very dissapointed that Wingstop employees would pack something like this for their customer. I hope corporate retrains their employees.

Rich Lane Logistics

Wingstop, we had high hopes… and you gave us reheated disappointment. We hadn’t had Wingstop in years, but we thought, “Let’s grab those legendary fries and ranch to go with our homemade burgers. Perfect plan, right?” Wrong. The fries from the Preston & 121 spot (by Chili’s) tasted like they were cooked sometime last week, took a nap, got microwaved for encouragement, and then tossed straight into a bag like we wouldn’t notice. And the real kicker? These sad little fries weren’t cheap either — paying premium prices for what tasted like leftovers is wild behavior. At least the ranch still showed up and did its job like a true professional. This whole experience just reminded us why we stopped eating out in the first place. If we ever gamble on Wingstop fries again, it won’t be at this location. Lesson (expensively) learned.

Jose Casiani

Bad service, I had asked for the fries without much salt and they gave me too much salt, then I returned it and they gave me no salt and I asked for more barbecue sauce and they used too much. And the atmosphere was not to good because it smelled bad substances basically drugs the music was nice but for me its not 2 stars i could give 0.5 but i can and the bathroom they were not clean…

Nick

Probably the worst Wingstop in DFW. Usually I chose a different location but today I did not feel like driving the extra 10 minutes down the tollway, big mistake. I thought how can you screw up chicken strips..well they did. I ordered the 5 strip meal, lemon pepper, and as you can see in the photos, they included a POOL of oil for the stops to soak in, thanks for that. Also, a couple of the strips had this weird browning spots in them, did not eat. The fries were not edible, more like fry pieces, and no seasoning..worst meal from here ever, probably won’t return due to the consistently less than par meals that they decide to serve.