Chick-fil-A
Chicken · Harlingen
Über Chick-fil-A
En Chick-fil-A Harlingen, te damos la bienvenida a un espacio donde la calidad y el sabor del pollo se unen para crear una experiencia deliciosa. Nos enorgullecemos de ofrecerte sándwiches, nuggets, ensaladas y acompañamientos preparados con los mejores ingredientes y un servicio excepcional. ¡Ven a...
En Chick-fil-A Harlingen, te damos la bienvenida a un espacio donde la calidad y el sabor del pollo se unen para crear una experiencia deliciosa. Nos enorgullecemos de ofrecerte sándwiches, nuggets, ensaladas y acompañamientos preparados con los mejores ingredientes y un servicio excepcional. ¡Ven a descubrir por qué nuestros clientes nos valoran con una puntuación de 4.6/5 y disfruta de una comida rápida con un toque especial!
Was Kunden über Chick-fil-A sagen
Chick-fil-A Harlingen generally receives high praise for its exceptional customer service and friendly staff, especially Matthew. Many customers rave about the food quality, particularly the chicken and waffle fries. However, some report issues with order accuracy, raw food, and occasional rude staff.
Beliebte Gerichte
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Tip: Double-check your order, especially at the drive-thru, to ensure it's complete before leaving.
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Bewertungen von Chick-fil-A Harlingen
I come here a lot, love the food but whom I wanted to compliment is one of their employees Rosalinda, this lady is not only one of their cashier but she is what I believe chickfila stands for. She is always greeting everyone that comes and goes or that is standing in line. Besides always God Blessing them she finds something positive to tell the customers. She's Amazing!
Food is always good and fresh, but check your order before you leave. They forget an item pretty often...to the point where I just quit calling about it because it's not worth the hassle. Lots of fruit cups and kale salads never make it in the bag 🙄
Food was great! Service was fantastic! My Sprite did not have any syrup, was actually just seltzer water. Overall, I would still recommend them.
Best place to go! The chicken is just so delicious. Every bite is really juicy, never dry. My favorite thing to get is the #1 or #2 no pickles, your preferred drink & a side of avocado lime ranch dressing.
Like other chick-fil-as the food is outstanding! This location is fairly new and has very clean facilities. The background music is the instrumental version of popular christian songs. The staff is friendly to the point of absurdity, where do they find such perky people, it's a bit off putting.
It gets a little crowded every once in awhile on busy days. The App helps A LOT, so I recommend that to get your order in before you even arrive. Great food, great service. Obviously, good for smaller groups of people, not bigger ones.
My all time favorite place to go for fast food. The staff is so friendly they make you feel like you're at home. The store is always clean and food always comes in a good amount of time. Never had a bad time here. Love it.
Always clean with super friendly and helpful staff. Nice selection of sandwiches and salads. Very efficient ordering and the food was right out and delivered to our group of 4s table. A team member offered to get us drink refills. Very pleasant experience!
Always fast, great, and accurate service. My orders have never been wrong, we've never had to wait a long time for food. They take safety into great consideration. & their rewards app is AWESOME. Love Chikfila.
Great environment and customer service. Always feel very welcomed by employees. The quality of the food is great and delicous. The work fast and efficient, normally by the time we get to where we will sit they already have food ready. Sometimes to get out could be a bit or a headache due to high traffic area but Overall great food. Love Chick-fil-a!!!
Best service in the valley hands-down! Want to meet positive and polite young people in their first job learning how to be successful their whole life? Stop by. It just so happens that the same place will allow you to also enjoy delicious fresh food served in a snappy and clean, and friendly environment!
The best Chick-Fil-A spot ... Absolutely love going to this specific one cause they are the best , very friendly great environment
Always my favorite place to visit and eat. Just amazing every time I go. It's all good. The best fast food for years. Keep up the amazing food and work.
I appreciate the environment that my local Chick-fil-A does for our community. In the spirit of love, our Chick-fil-A had face painting, balloons, and cupcakes to share with guests. Thank you. 🙏🏻
This is the second time my family and i come to dine in and the experience was phenomenal. Every staff member had a genuine smile and great attitude. The dinning area was always clean and there was a staff member near by if we ever needed anything. Such a great environment, thank you so much and great job. 04/10/17 @5-6pm Vargas fam.
1 time only 1 time the food was not good as always , the fries were without flavor and cold . But usually it's always best and better than Mcd. 😉 Daughter loves the Chick-fil-A sandwich/no pickles , the best for kids! I get the spicy deluxe with the chick-fill-a sauce🔥 or the 🥗
Pete assisted us with our order and he was awesome. Great service hope to visit soon again. Also Pete deserves a raise for his great attitude. Although it was. Super late! He had good vibes
Had an ice cream cone first, they are so good 😊 Cob salad with ranch dressing, chicken deluxe sandwich 😋 for my daughter,fries and drinks❤️
Lots of fast food places going downhill recently with sucky food, but fortunately Chickfila still tastes good and has nice employees & fast service. A Spicy deluxe with a cold lemonade and they're sweet & spicy siracha sauce always hits the spot
I like the restaurant. My go-to will haave to be the Spicy Chicken Deluxe and super size the fries, but I also enjoy the Spicy Chicken Salad with Avacado dressing. Have gone several times with my wife and with coworkers.
You gotta love it! Fast and good, clean and friendly. The best fast food joint in the area. 5 stars mang!
I ordered the grilled chicken burger and my daughters got the 5ct chicken nuggets. As far as flavor, the grilled chicken tasted good but it was a little hard so I don't know how fresh it was... the kids meals were great though, my girls finished everything.
ALWAYS a great experience every time I go thru the drive-thru. They have mastered the way they take orders during their busiest times of the day and they're ALWAYS very friendly, cheerful, respectful and pleasant to deal with! I haven't had one "bad" / "disappointing" experience thus far.
Wonderful spicy chicken sandwich and lovely employees.
Love this place. Been my favorite ever since it opened. Food always good and service is always attentive. Keep up the awesome work
We had the breakfast and it was hot & fast!
I always order the same meal for my son, 8 pieces of chicken nuggets large waffle fries and Lemonade. It never disappoints him. He loves it and I have never had a bad order or had to return int for any reason. We get it for him 3 times a week.
These guys were great. 15 of us showed up while on a mission trip to the area. These guys were fantastic. The food was excellent as expected, and when our food was brought out to us, Matthew made sure the order was correct. One item was wrong, and one was missing, and an extra package of fries made it to us. Matthew brouht everything that was incorrect within a couple of minutes. He was friendly and helpful.
Rosa- is a very happy and joyful soul, she smiled the whole time taking orders, and she put smiles on other peoples faces. If I could give her a raise, I would. Tell her to keep up the good work….
I really like their Cobb salad. Don't go thru rush hour, other than that really fast in Non rush hours....
This location is amazing! You are in and out in no time! 5 stars all around!
it’s chic filet. Consistency of product and attitude of the staff always make for a good meal
Chick-fil-A has always been a wonderful place to eat at. On Valentine's Day however, they went above and beyond to create a very romantic atmosphere. They had reserved seating and table side service. There was live music and love really was all around. We were greeted with a rose and much enchantment as we walked in. The food was amazing as always. I loved the photo op with Cow. This is something I can see myself doing in other Valentine's Days.
Always, always love these young employees pleasantness and being courteous
Matthew & staff were very helpful and polite. Food was amazing
It was a bit busy being as it was Veterans Day but the staff did a great job and they were very attentive.
Gotta love them for their service. Still great for fast food option.
My favorite fast food place. Chicken sandwiches are all very good. The basic number 1 is never disappointing, but sometimes I go for the grilled chicken or the nuggets/strips. The grilled nuggets are very good also. Shakes and the lemonade are so good. I usually don't get drinks with my meals from other places, but I love the drinks here.
Love that place, thanks To a location. San benito tx
Chick-fil-A has never let me down and this morning we were surprised to see heart shaped biscuits with our order so I felt the need to say , Thankyou for that nice surprise, and thank you for always giving the best experiences ! 10/10
Best Chick-fil-A EVER, the workers are so nice and funny, the service was AMAZING!! The food was so GOOD! I told all of the workers from that I was gonna give them a 5 star review, and I bet they didn't believe me. YALL ITS SO GOOD, TRUSTT😋🥹😝 -StellChoir..
LOVE Matthew’s energy omg. Took our order at the drive thru during rush. He was so sweet, well-spoken, and attentive. Of course everyone else is always on their toes, sharp, and kind, but Matthew’s energy is just so genuinely positive it radiates! lol
Everyone is very kind here. April (I think her name is 😭) even gave my son a cow plush. He's ecstatic.
Always excellent, fast food fast. A bit confusing on where to pay but we got it done effortlessly. Did was great and the new pretzel 🥨 burger is a must try. Enjoy! And God bless.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I want to recognize Matthew, who was working the drive-thru window tonight during my visit on Dixie Land. He was so outgoing, upbeat, and full of positive energy that it really stood out! He greeted me with a big smile, made great conversation, and even had us laughing uncontrollably. He turned a simple drive-thru stop into a genuinely fun experience. He's super bubbly, but I truly appreciated how he used that energy to brighten my day. My brother told him I (Lucecita) would be leaving a review, so I wanted to make sure he gets the recognition he deserves. Matthew deserves to be recognized for the way he goes above and beyond with customer service. Chick-fil-A is lucky to have him!
✨ Tonight we went through the drive-thru on Dixieland Road, and a worker named Matthew was at the window. He was super nice, very upbeat, and honestly made our night! 🌟 His positive energy brightened our evening and even made us laugh—we absolutely loved his way of being. You need more workers like him! Sometimes people are going through a rough day or hard times, and having someone like Matthew with such a cheerful attitude can really make a difference. While we waited for our order, I noticed he treated every car with the same kindness and positivity. 👏 Matthew, you truly deserve to be recognized for the amazing work you do. Well done—you are an awesome, amazing person!
I'm new to the Harlingen area but so far every where I've gone has been decent service but Chick-fil-A has gone above and beyond! Their customer service is the best and the food is soooo good. I'…
Food is always on point! Orders are always correct. Place is always very clean. Play ground is always filled much older kids (even though it's a toddler playground) so we avoid the play area sadly. They're also very stingy when it comes to giving ketchup packages lol on a good day i get 2 packages at most for 3 meals... so make sure to ask for extra.....oh almost forgot, the fresh flowers are a nice tough to the tables!
The place is great. Food is pricey for what you pay for. I wasn't aware that a chicken sandwich price is higher if you make it a deluxe. The service was great 👍, the young lady was so friendly, that is impressive
The place was very clean and the staff was well dressed. The food was great, but didn't ask if I wanted dipping sauce. By it self that is not why I only gave them only 4 stats. I mean like they were done with me. They didn't even say have a good day. I mean it's like it was a very automated place they did an excellent job preparing the food delivering the food but no customer contact.
My grilled chicken sandwich had grill marks on it and so did my moms grilled chicken sandwich but hers was cold on one side and hot on the other and by the looks of it they didn’t cook them thoroughly on one side and it was dry as heck. But one of the staff members was nice enough to apologize and tell the people in charge of the grills to clean the grill up before adding more meat to the grill.
Chic-fli-a chickenstrips portion sizes have gotten smaller and breading is overpowering chicken flavir. Service is great, Lemonade is the best. In our hometown the competition is exactly next door. I get lemonade, waffle fries and sauces at chic-fil-a and go next door to get chicken strips with no breading.
Great food. But service personnel could use some training! Was missing condiments from the order. Had to up ask for them. No napkins or sauces for orders.
Stopped for dinner & had a chicken sandwich (this item was free with a gift card), 3 spicy chicken strips, fries, & a drink. The strips were small for the $7.46 combo price. The sandwich had 3 small pickles & I added bar-b-cue sauce to enhance the flavor. The fries were large but not crispy & had no discernable flavor besides some salt; the drink was small for the full price. I wish I could self-serve. The chicken was tasty, moist, & delicious but some other veggies would better round the texture & appeal. I would eat here more often if either the portions were larger or the prices lower; also, breakfast should be available all day! I really wanted to try the breakfast bagel sandwich. The place is clean, quiet, & family friendly. Staff is very attentive. EAT MORE CHICKEN!
I was in hospital, friend brought me lunch, breaded chicken salad and dessert. Dessert was a sweet croissant. So dry, so hard! I am sad that my friend spent money on this. Should not have been sold.!
Their food is good, sometimes seems like the chicken sandwiches are put together sloppy and thrown in their foil pouch. Other than that, no complaints.
We used to eat at this location at least 3 times a week. Not anymore. The service has really changed. Only one cashier open, not very friendly, chicken burger cold, several tables dirty, no one walking around asking if you need anything. It's just not like it used to be. Asked for a comment card and was told they didn't have any.
Their biscuits are TRASH. Too thick and dry. I literally drive across town just to get breakfast at the Dixieland location. I felt I had to share in case there's any other chicken biscuit lovers out there. The biscuits are my only complaint with this location.
We went here before our flight out and had 4 orders. 2 were the same and the other 2 were the same. They read it all back to me so I figured it would be right. Nope they forgot a sandwich and gave us a fry instead. Prob just simple mistake but if they would slow down a bit and concentrate on customer service instead of how fast they can get you your food it might help.
I'm not the biggest fan of Chick-fil-A but my wife and kids love it. I can say the food is pretty good hence their popularity and their dessert options are pretty neat! The service at most Chick-fil-A restaurants is almost always phenomenal and super friendly! If they take a little long, just consider how many orders they have to push out a day. At least for my area, everyone loves this place. My biggest issue, parking. There are way too many curbside pickup spots and it's not easy finding a space for dine in.
Don’t understand why they would make the restaurant eating space smaller 🤷🏽♂️…. It feels sort of crowded now . And I feel like their customer service is going downhill. Lately they’ve been getting our orders wrong and even question us for their own mistakes with the classic “ let me see your receipt “ … then a “OH” with no apology .
This chick fil a is okay at best. Every time I go there’s something either prepared or cooked wrong.
Drive-through was the worst in getting our order and us receiving it. Took 15-20 minutes waiting in line in the car just to have our order taken. I was in the inside drive-up lane, and at least 5 cars in the outside lane were serviced before I got my order taken by a person who was finally sent out to speed up our lane. Very disappointed with the wait time. I have never had to wait that long at other Chick Fil A restaurants, especially for drive-through service.
I've been to this Chic-fil-a twice this week, and both times, they have disappointed me. 1st time they got my order wrong, I wanted grilled chicken, and they gave me crispy chicken then 2nd time my grilled sandwich was very, very thin. The chicken is always thick, but today, it wasn't.
Stopped by to grab a bite. There was a long, double line at the drive through. But, it moved quickly. I was not happy with the waffle fries. They were very dry and chewy. The chicken tenders were ok. The sweet tea was kind of bland. 🫤
Food poisoning once again with these salads…. I feel like they don’t handle with proper care. This isn’t the first time I’ve been getting sick at this location also….. Never again!
It's not the same chicken was cold and it taste different I guess it's just changed and this is the second time that they keep forgetting the chick fil a sauce when you go thru the drive thru these employees forget the main sauce
Not up to C-F-A normal standards! All three orders were overcooked and dry. Staff never brought the milkshakes, we had to chase them down. Restaurant was really messy: dirty floors, overflowing trash and tables not cleaned off. This is sad!
This place was one of the last places that still cared about their customers and wore face mask and gloves for their safety, and now they just stopped wearing them. We stopped picking up from everywhere but here since they were very clean and safe and seemed to care about and respect the customers. Now unfortunately after stopping by today and leaving after seeing no mask sadly i guess my family wont be picking up from here anymore either so sad :/
Finally ran across a ChicfilA that wasnt good. Come on management keep the food hot, crispy and fresh. Hot and soggy does not cut it! Fries are easy to make fresh and hot and they were terrible.
Chicken sandwich was breaded, had funny nerve pieces and was overly dry. This franchise has been slowly going down hill.
Went in today 6/24/24 to Chic- fil-a on Sunshine strip in Harlingen Tx at 4:29 p.m. to have 2 sandwiches to be remade. My daughter & I spoke to a manager by the name of Steph (name tag). She took care of us rudely and didn't finish taking care of our order and didn't care if I had finished ordering. This manager moved to another POS and told me rudely doing hand gestures & with alot of sassyness to move cause she was going to take care of another customer. I have not ever been treated this way. My daughter was upset and said that was ugly treatment mom we just got from this manager. This manager needs to be retrained on management as well how to treat customers with courtesy and be aware of the title they hold and why. Her overall demeanor & Rudeness was so uncalled for. I want this to not be OVER- LOOKED don't want someone else to be treated the way we did by this ( Manager Steph )
Why would they cancel an order that was placed 20 minutes before breakfast ends and that you arrived to pixk up before bf ends? And then just say sorry and don't offer anything to make the experience a little bit better. I expect more from CFA very disappointing 😞
the fries were raw at times, the \nservice took a long time,. Not as friendly as i thought. especially to the gay community. To the owner it's not 1950s
the fries were raw at times, the \nservice took a long time,. Not as friendly as i thought. especially to the gay community. To the owner it's not 1950s
Me and my mom came to eat here on our way home to Houston and it was the worst chick fila I have ever been to. We both got food poisoning for days and her chicken tender was RAW in the middle. Th…
Me and my mom came to eat here on our way home to Houston and it was the worst chick fila I have ever been to. We both got food poisoning for days and her chicken tender was RAW in the middle. …
beware eating here. me and my boyfriend got food poisoning after eating an 8 piece nugget combo and cfa was the only food we ate that day.
beware eating here. me and my boyfriend got food poisoning after eating an 8 piece nugget combo and cfa was the only food we ate that day.
beware eating here. me and my boyfriend got food poisoning after eating an 8 piece nugget combo and cfa was the only food we ate that day.
The owner Rick is rude. They are absolutely disrespectful this place doesn’t not find and share an equal opportunity’s nor does it support lgbtq.
never been to chick-fil-A so on August 10, 2022 I decided to give it a try. waited quite a while in the drive through for my order, once I got home the sandwich look disgusting and the fries were c…
never been to chick-fil-A so on August 10, 2022 I decided to give it a try. waited quite a while in the drive through for my order, once I got home the sandwich look disgusting and the fries were c…
Horrible service. I’ve been to chick fil a countless of times in my life and I have never received poor service lioe I did today. I order a meal with two coffees. I was told to wait in the handicap spot for them. Well they never took them out and after getting fed up of waiting I decided to walk in and ask what was going on. They barely began to make the coffees after I let them know I was waiting. They then proceeded to bring me back one coffee even though I needed two. At this point I asked for a refund and when I got back to my car realized they only refunded me for one ! I wasn’t going to be late to work for their mess up so I left, but Jesus they must’ve had a long night because seems they couldn’t get anything right. May speak to corporate because that type of service is unacceptable for an establishment like chick fil a.
Only reason it has 1 star is to proceed with a review. Worst service ever. Female manager now between the time I got there 515pm to 616pm. Gave me attitude could not find my order. Bad mouthed me to her co worker supposedly her away from me. I confronted her denied. Ohh by the way to people she took my dirty phone inside of the facility back and forth handled food. Who knows I could have the coronavirus! I Just FYI. Worst service 1 hour wait.
On 12/21 at 420 pm i Went thru drive thru and ordered a 12 count chicken Nuggets and the drive thru employee Alyssa gave my order to the car in front of me and they proceeded to go thru my meal and they returned it that it was their wrong order. Then Alyssa grabbed my order from them and just put my meal in a new bag without any regard for Any germs they may have had .. spoke to “manager” gabby and she advised me that they could not remake my order and they just put it in a new bag … my order only had 10 nuggets in it 😒… worst experience EVER …..
Most of the time when Ordering a Shake drink that comes with Cherry, the Cherry is gone but theres a red stain on the drink. Its disappointing and disgusting if theyre eating it before serving.
Ordered online pickup and went to the counter where it said pick up no one even looked my way for 10 minutes all while the workers were moving so sluggish and just chatting
Update, messed up my order and no doggy treats. Terrible. Older review, Mobile order took longer than if had I waited in line to order. I stood at the pick up counter waiting but none offered help. Had to after waiting 10 min ask 2 people for help before the manager said they were making my food fresh, it was a cold salad.... Not going back to this location. Clearly they didn't know how to help customers standing looking clueless. I waited just to see if they would help and they didn't.
I go to Chick-fil-A atleast twice a week, all I asked was for a salad bowl and a fork, I didn’t get a fork with my Mac and cheese, worker declined to give me any of those, Dixieland is way better than sunshine strip, never again will I ever go to this one.
I ordered curbside and they took 20 minutes and they don’t even take my drinks my coffee was watered down and the coffee was cold I had to go inside and it was not even busy I’m so disappointed
Have seriously gone downhill. Probably been six or so months since I've eaten there last time. Figured I'd treat myself. Horrible. Use to be a big chunk of chicken that hung over the sides. This time it was 2-3 ounces of chicken that was dwarfed by their new, undersized roll. Completely bland and tiny. What happened to their marinade? All for $10.45 for the "meal". I guess chick has run its course. Go ANYWHERE else for a chicken sandwich. Pretty sure a microwaved sandwich from Circle K is higher quality. Pure garbage.
9/10 times they gon forget something or mess something up on the order
I went to the drive through and worst experience I ever had. Messed up my order 2 times in the past week so I called today letting them know they forgot my sandwich and messed up the other 2 but the manager Marissa I think her name was or the manager in charge only told me to pick up the sandwich they forgot but didn’t want to fix the other 2!!!!!!! I wasted 25.82 on the food she didn’t want to replace any food they messed up……….. last time I’m going to this place again!!!!!!! She didn’t even want to give me the district manager number or even corporate number!!!!!
Ordered what I usually always order when in Housto or Corpus, grilled chicken sandwich, the chicken was cold, the young lady that took my order seemed to be in a bad mood already, didn't even bother to say thank you, which has always a big part of the Chick fil-A at every location. Kai was the only person truly nice.
Didn’t like how I asked the worker for mayo and she replied,”it’s better if you get up and go ask them yourself.” And apparently they are know for the best customer service!?? Restroom was filthy. I should’ve taken a picture.
This man had his hand in his pants digging into his croch area yesterday 7/23/25 and today he had his hands in his pants again but in his back area it’s really disturbing and disrespectful, we love eating here so i would appreciate if we had a good experience in the store while eating please fix this issue.
No condiment bar, the play place was filthy, the dining room filthy, the bathrooms were not great. This place is just dirty, my kids received cold nuggets. This is the last time for this spot.
Bad services they take forever to give me the food San Benito chicken fill a is better they make my order fast and they so sweet to us
Unfortunately they never have the milkshake machine working. This is the second time I stopped to get one and the machine is not functioning.
The 4 teenage employees were having a conversation at the register for a good while before they attended me on the line. Unacceptable service.
Worst chick fil a go order from ! Twice happened to me, I ordered and 36 mins later g dr can’t find ur order even thought I gave them an order number and the first time she made me stand in line again 18 mins to reorder . The manager s not respectful that fact this happened twice n store ! Oh we can’t find ur order ! While im giving them and number and it shows its ready . After 13 years n the valley and loyal to this store I cent make it anymore .doesnt desesrve my business f they cant admire their staff mistakes
i placed an order on doordash and didnt receive my cobb salad. i called the place to see if the salad was still there with my name so i could send someone to go pick it up even though it was for delivery. but i was told to call doordash and now i have to wait 24hrs when it couldve been easily resolved at the store. extremely disappointed.
Food sticks to its normal taste. Service was super slow. Front person does not want this job. Restaurant is super dirty. So many tables were dirty. Floor was a mess. Trash cans are full and overflowing. Napkin and sauce station is fully empty. This place does not come anywhere close to the normal Chickfila Standards and FRANCISCO CASTELLANOS should be ashamed of the way he is running this location. The playground is super dirty as well and the slide has sections where it’s disconnecting. An accident just waiting to happen.
Very unsatisfied with my visit, ordered a soup and a yogurt parfait, drove off and they had not included the parfait. Went back and they parked me because they didn't have any parfaits "ready", I waited 10 minutes and nothing until I decided to call out to someone that was out there and I asked for a refund. They also did NOT include a spoon for my soup.
This is the second time my husband goes to get his breakfast and they give him a hard biscuit not once but twice . They had given him a makeup reward for it and they still manage to give him a hard biscuit and then when I call to resolve the problem no one answers the phone .
I normally go thru drive thru and always have to double check my orders. Unfortunately this time around I didn’t and my order was incomplete. Not the first time this happens
I'm never eating here again, ever. I don't know why but the management and staff have real attitude problems. When it's my turn in line they go to the back all of sudden, and I'm talking eating here over two years, but when someone else needs something it's like right away ! They're intentionally disrespectful. Every SINGLE TIME I try to order they don't want to take my order.
First time trying chikfila and the last! I Literally got food poisoning from eating here and they forgot to give the toy in the kids meal.
I ordered a salad in the app to take in and they took a lot of time to make the order and take to my table, they were confused with my order. I tried to change it, but they took a lot of time to fix it. The app doesn’t work for anything. They need to improve in that kid of orders, bc is not free food.
I went for the first time because of their peach shakes. Employees were wonderful. The shake was good. I also ordered 3 chicken straps at around 6 dollars. I am sure the box would have held maybe 3 McDonald's nuggets. Very disappointed and will not go back.
Maya is so horrible as a “lead” why if you’re not even going to pay attention to the customer and make eye contact. Went in and spent $30 on an order. Repeated myself 3 times! On what I wanted. The guy taking our order didn’t bother listening to us and got everything wrong. Wanted two deluxe combos with large fries and drinks, along with a large Mac n cheese on the side. Got a regular sandwich without lettuce, tomato, and pickles. And only one order of fries and a small order of Mac and cheese. Now I know why yall reviews are one star lately. Looking around in the store most of the customers looking for someone to come fix their mess ups. Real mature of your workers to be staring at me and my family trying to have a nice meal. Never coming back again. After I was charged $30 maya wants to charge me $8 more !
Foods great but I don't like coming here because of how rude the staff and management are. They have a better than thou attitude. Also they keep raising the prices I paid $50 for three people. I could've just went to an actual restaurant . Also they made us wait almost an hour
So on 4/24/25 I went to this Chick-fil-A located on Dixieland rd in Harlingen Tx and they forgot one of my orders. I called back once I arrived at home 10 miles away And spoke with a shift leader named Kate. She has assured me that will replace the order on my next visit. Today 4/26/25 I did return to this establishment, A shift leader named April, Only gave me part of my order because Miss Kate did not put enough notes about how they got the order wrong prior. Shift leader April denied me the drink that goes with my food combo. I let her also know that they had forgot my drink on 4/24/25 and she refused to give it to me. Being a shift later requires maturity and responsibility and miss April displayed none of those. I asked to speak with another manager, and she would not tell me who I could speak with. Miss April said that they could not give me the name of another shift leader that could be able to help me. Nevertheless, after going to eat at this establishment for years and because of one employees negligence, Ms April the so called shift leader, and not allowing the drink that I paid for to be given to me, I will never return, McDonald’s doesn’t even have this kind of behavior by their employees. My 4 yr old, which the original combo they forgot to give was for, my daughter got her nuggets and fries but no drink due to Shift leader April Who stated that she would not help me with that. Thank you, Chick-fil-A for taking my money and not giving me the product.
Dear CFA Dixieland, why are most of your working folks mean? Why do they avoid eye contact when someone comes up needing assistance? Please remove your dine-in deliver-to-your-table option (from the app) if your staff brings the food begrudgingly and save other people the negative encounter it leads to. Everyone experiences problems in life, but please remind kindly your staff to not bring it to their workplace (the place we come to eat). Also, brown people deserve kindness and respect too, just like the ones the staff prefer and show favor to. Thank you.
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Harlingen, TX 78552
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Harlingen, TX 78552
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