KFC

Went in got a nice Sunday meal. All was good and well. All exceptional. Ty whom ever was working 3/8/26 at 6:30 pm.

Shatwon Mathis (Shawn)

The food and service go hand in hand here. If there are people working who don't really care or they don't want to be there, it shows in your food. I've had good food and service here, however, I can't say that has happened recently.

Debora Davis

Went yesterday to this location for the hot wings. Asked her "were they fresh?" She said "yes". I get down the street and guess what? Not fresh!!!! Batter was extra thick and wings were barely warm. Threw the half I didn't pick through away. What a waste of money!!!!

Janet Collins

Gave 2 stars for being clean and 2 ladies were so nice. Write ordered EXTRA crispy, received breading that was soggy and falling off. Disappointed 😞

Do yourself a favor and go across the street. Don't go to this KFC. Popeyes is right across the street. It looks like they were having fun with my food, chicken tenders scored to resemble T-Rex and chicken inside my coleslaw. I called complained, KFC gave me the number to the franchisee person. They called me 3 months later left a message without a phone number. I take it nobody really cares multiple reviews saying the same stuff how many more do they need before something changes. I picked KFC over Popeyes any day but not not anymore.

Just sat in line with only 1 car ahead of me at the speaker and missed my whole lunch break because they just had us sitting at the speaker and no one was at the window. They need to close this location down! Every time I’ve tried to come here it’s a bad experience. Do better!

Krystle Fooks

Actually disappointing, yall need new employees who care about the establishment and refill the drink machine like how do you make the biscuits bad and nuggets different shades of brown colors on the inside I'm never coming back would rather have gone to popeyes

Tas85

Food was old and nasty,,, staff have nasty attitudes like you bothering them. Please beware I think they are re-dropping chicken in the grease again. This is why people are going to food trucks and Tunis for fresher food.

King David

11 herbs and spices? You mean 11 ways to give old, OVER-FRIED chicken and biscuit BRICKS to your customers. REALLY? The location on 1909 Main Street in Jacksonville Florida MEEDS TO CLOSE DOWN!!!!! Because this is the THIRD TIME I have ordered from this HORRIBLE establishment and they gave me HORRIBLE CHICKEN!! Why in the hell do you give this kind of food to hard working paying customers?? You horrible people need to all be fired for this. I will NEVER EVER EVER EVER EVER EVER ORDER FROM THIS HORRIBLE PLACE OF BUSINESS AGAIN!!!!

Kesie B

Y’all listen up ! So today was a really unexpected experience here at KFC today. I placed a quick pick up order at 12:30pm long story short it took me no longer that 20 to 25 mins. I get there to pick up my mobile order it was a young lady that was light skinned and had light light brown eyes she was the manger I showed her my confirmation to let them know It’s me! I’m here to pick up my food, I’m late but I’m here, she look at me and look back at screen and says “Someone already came and picked up this order” I’m confused! I stated you sure cause my screen says order is ready for pickup. She checks again which I thought was so strange and repeats someone already came and picked up the order. And I stated “how did someone come and pick it up if they did not show confirmation for this particular order” She looked at me and said “we do not have to confirm mobile orders just say the name and we’ll hand it to you” Lol what! I said I stated well no one I don’t think has my name I told her my name and she stuttered I asked “is there a way you can make my order since it was a mistake on your guys behalf?” For not paying attention or at least verifying the order beforehand giving it away? She said “no, I will need to go back into my mobile app and request for a refund” I handed her my phone and asked her to show me She directed me to where I needed to request my refund , while I’m messaging the virtual assistant they in the back whispering giggling like someone know what happen to my order This is ridiculous! Now I’m standing here waiting! (Now knowing that I DoorDash to this specific KFC ON MAIN STREET, They do not fool around with people money! when it comes to mobile orders they strategically down to the TEA! make sure when you come and pick these people orders up they make you show them the screen so that they can see that you have confirmed a pick up order to drop off at the customer address thats how they know you have confirmed the order successfully through the app so🤨 All of a sudden for mobile orders, all you have to do is say a name I call BS! I feel like they know an employee ate my food Plus my name Is an acquired name so I know they don’t see my name everyday. ANYWHO I Asked to speak to the manager and she said “I am the manager”. I said well let me speak to your GM she told me the GM don’t like me giving out her name I know this is completely false and definitely I know this is full o Why would you be in a position? If something goes wrong you can’t be able to give out your name or phone number nor Corporate phone number nor provide me with their store number so that customers can be able to resolve an issue and make sure this won’t happen again that why I'm taking my time to write and let others know today was very Unacceptable especially how the manager and employees handle this situation For anyone who orders off of KFC Mobile APP orders PLEASE be aware of the Main Street location I also asked THAT someone up above in KFC MANAGEMENT TAKE A LOOK INTO THE STORE EMPLOYEES I BELIEVE SOMEONE ATE THE FOOD saying it once again! And played it out with a Delusional lie blaming IT ON SOMONE PICKING IT UP roll them cameras back We’ll find out what really happened