Starbucks

Clean store and nice staff! Mornings, lunchtime and 4:30-6pm shift change are a little hectic so be prepared. Evenings are sometimes slim pickings for food but drinks are always great no matter the time of day. I do know that Starbucks had a policy change recently and here are a few changes: waters aren’t free unless you purchase something. Sitting in the cafe isn’t free you have to purchase something. Baristas must consolidate orders before they are handed out. If you put your mobile order to be picked up in drive through it’s going to be by drive through. Speak up if you want your items. Mobile app gives you a window of when your drink will be ready. If you place it in parking lot it will not be ready if there’s a line around the block. I’ve walked in and seen someone create a drink in lobby and get mad they had 15+ drinks and food ahead of them! Follow the rules of the app!

I come here pretty often when I'm in town. The coffee is consistent, the store is clean, and the service is friendly. They've got a nice clientele and the vibe is bonafide for a coffee shop. My go-to is the White Chocolate Mocha with 1 less pump of syrup and a toasted butter croissant. I would definitely recommend it if you're in the area.

The nicest people ever! I swear they make my day when I go in to pick up my order. I need to get the nice ladies name but she’s always very welcoming and happy to be there making the drinks. Big plus is that the drinks are consistent. They can be a hit or miss within Starbucks location but this one in la Porte always gets it right.

I tried the cold brew white chocolate macadamia ❤️ it was fantastic but I thought it tasted like roasted marshmallows.

The girl at the drive-through who took my order was super friendly, and even asked if I needed water since it has been brutally hot lately. Liberty is the young lady's name. Awesome name, btw.

5 stars, always.Never a complaint with my drinks. I have to make the drive from Baytown, because they always do a bad job even inside the Target. This is the best place to go and line never is long

The La Porte location is one of my favorites! I go so much they just about all know me by name lol. The people are splendid, and my coffee there is always on point compared to others I have visited .

I LOVE coming to this Starbucks ! Tammy always has the best service. She is the highlight of our day every time we come. :)

This is best starbucks in town for starters the people that work here are always so sweet and kind no matter what time I've gone. My drink is always made perfect and always tasty, Out of all the Starbucks this one has the nicest/kindest employees

Grace is a national treasure!!! I come here when I’m feeling down and need a coffee/treat to start my day. They were so sweet and even suggested a flavored cold foam for the coffee I ordered (I didn’t know you could do that). Thank you for being unapologetically kind and radiating positivity ❤️

This Starbucks has a great staff but it's always a pleasure being greeted by Tammy at the Window. She has such an uplifting and positive attitude towards her customers. Thank you Tammy!

Great location. Plenty of parking. Very clean. Spacious comfortable seating. Staff has always been attentive and friendly. Drinks are consistent and promptly made. We have witnessed impatient customers who expect their order immediately, the staff handled it with grace. Overall Great vibe!

DL Yepez

Great location. Plenty of parking. Very clean. Spacious comfortable seating. Staff has always been attentive and friendly. Drinks are consistent and promptly made. We have witnessed impatient customers who expect their order immediately, the staff handled it with grace. Overall Great vibe!

Tammy in the drive-through is just the most pleasant employee encounter. She was so sweet and really made my day.

Happy to say I’ve found my new Starbucks! Been coming nearly every morning this past month and loving the experience this location brings, fast, friendly, clean & welcoming. Daisy was very helpful & professional. I can’t wait for PSL

I stop by here way too much for someone trying to lose weight. They are super busy (probably bc of where they are located), but they do their best to make sure my order is ready before I pull through the drive thru telling them I put in a mobile order. The staff has been wonderful so far and they even write sweet little messages on my cup and make sure to tell me to have a great day every time I see them.

Great service and staff each time we visit. Our order is always accurate and punctual. One of the absolute best Starbucks in the nation.

My favorita Starbucks by far! Drinks are always just right and if there is a line it always moves quickly. Staff is always sweet! Tammy was very attentive and kind today. Thank you !

I had a fantastic experience at Starbucks! From the moment I walked in, the atmosphere was warm, welcoming, and perfect for relaxing or getting work done. The staff was incredibly friendly, patient, and efficient — they made my drink exactly the way I like it. My coffee was fresh, rich, and perfectly balanced, and the food was delicious and beautifully prepared. The store was clean, well-organized, and had a comfortable vibe that made me want to stay longer. What really stood out was the excellent customer service — the team genuinely cares about making your visit enjoyable. I’ll definitely be coming back. Highly recommend this location to anyone looking for great coffee and a positive experience! ☕✨

I used to work at Starbucks so I have pretty high expectations, and they went above and beyond. We were immediately greeted by the manager Tammy, who was super welcoming and sweet. Our drinks were great and they gave us a snowman cookie which was a great gesture. The other employees were really sweet and fairly fast for it being near closing. Bathrooms were really clean! The entire store was very neat! 11/10. Would definitely visit again if I'm in the area. Thanks so much guys for the great experience:)

This store is great! Lindsey the store manager is always so nice and their newer barista/hourly manager Chandlar is great! Liz being back is such a treat. Favorite location for a long time and so happy to see such great people! The drinks always taste great and are quick!

imagery

I used to work at Starbucks so I have pretty high expectations, and they went above and beyond. We were immediately greeted by the manager Tammy, who was super welcoming and sweet. Our drinks were great and they gave us a snowman cookie which was a great gesture. The other employees were really sweet and fairly fast for it being near closing. Bathrooms were really clean! The entire store was very neat! 11/10. Would definitely visit again if I'm in the area. Thanks so much guys for the great experience:)

Mockingbird Photographer

This store is great! Lindsey the store manager is always so nice and their newer barista/hourly manager Chandlar is great! Liz being back is such a treat. Favorite location for a long time and so happy to see such great people! The drinks always taste great and are quick!

Dallas Rasberry

Tammy in the drive-through is just the most pleasant employee encounter. She was so sweet and really made my day.

Rhandi Conley

I stop by here way too much for someone trying to lose weight. They are super busy (probably bc of where they are located), but they do their best to make sure my order is ready before I pull through the drive thru telling them I put in a mobile order. The staff has been wonderful so far and they even write sweet little messages on my cup and make sure to tell me to have a great day every time I see them.

Alejandra Aliaga

My favorita Starbucks by far! Drinks are always just right and if there is a line it always moves quickly. Staff is always sweet! Tammy was very attentive and kind today. Thank you !

Nicoca

Kenzi was amazing and very understanding with my order and her co-workers were the same making my drink with care and making me feel very welcomed. Would def come back even if it’s out of the way.

maryam a

Happy to say I’ve found my new Starbucks! Been coming nearly every morning this past month and loving the experience this location brings, fast, friendly, clean & welcoming. Daisy was very helpful & professional. I can’t wait for PSL

Chuck & the girls tried at this location to help me resolve the issue that I had. This is a great Dubai pistachio frappe with no coffee. I respect them! All others were kind.

Edited review for the 1 millionth time. I finally figured it out! I ordered through the app: a quad iced espresso, in a tall cup with a splash of half and half and a splash of heavy cream. But the app doesn't print my order to say that. It never prints "tall cup" and always puts 1/2 or 3/4 cream (still confused by that... Is that inches!?! 1/2 a cup?! ) But what I would receive was so random. Sometimes in a grande cup sometimes in a venti. The problem is if you put 4 shots in a venti cup with ice and cream is way too much cream. Same for a grande, too much cream to espresso ratio. Here's what I learned to finally get the perfect drink: Order at the drive thu. Pay with the app. The drink is stored now, you can save it to your favorites and magically now when you reorder the saved drink, it prints my drink order sticker perfectly! It says "in a tall cup, 1/4 cream 1/4 half and half and ever since then my drink has been perfect! Service at this location is pretty awesome too btw.

Polli Bush

Edited review for the 1 millionth time. I finally figured it out! I ordered through the app: a quad iced espresso, in a tall cup with a splash of half and half and a splash of heavy cream. But the app doesn't print my order to say that. It never prints "tall cup" and always puts 1/2 or 3/4 cream (still confused by that... Is that inches!?! 1/2 a cup?! ) But what I would receive was so random. Sometimes in a grande cup sometimes in a venti. The problem is if you put 4 shots in a venti cup with ice and cream is way too much cream. Same for a grande, too much cream to espresso ratio. Here's what I learned to finally get the perfect drink: Order at the drive thu. Pay with the app. The drink is stored now, you can save it to your favorites and magically now when you reorder the saved drink, it prints my drink order sticker perfectly! It says "in a tall cup, 1/4 cream 1/4 half and half and ever since then my drink has been perfect! Service at this location is pretty awesome too btw.

Karen H.

Chuck & the girls tried at this location to help me resolve the issue that I had. This is a great Dubai pistachio frappe with no coffee. I respect them! All others were kind.

Don’t know why I’m even surprised that my food didn’t look like the photo. Just disappointed is all. Coffee is always good.

I'm a regular at this location. It's a shame that corporate policy has become so stringent, I like to come in to work remotely and get a drink in the morning. I was asked to buy something to stay after I returned from grabbing lunch. Is there not any room for discretion with the new policies or will employees be forced to kick out regulars? It felt like my "valued customer" expired when I leave the building? (Dispite stopping by often) Edit: The drinks are good, the staff is great, many of whom know me by name. But the policy changes have put a damper on my relationship with the brand. 😞 sorry for using all of your internet.

Liz

Don’t know why I’m even surprised that my food didn’t look like the photo. Just disappointed is all. Coffee is always good.

I am a frequent flyer to Starbucks and I’m hoping that the taste is the same across the city of Houston. My last trip to this Starbucks, I did not taste my hot chai tea latte until I was about 10 miles away in which I had hot water with the spice of chai tea. Can I go to any Starbucks and refill that or do I have to go to the specific one I’ve never asked this question, but I hope somebody will answer for me.

Waited 30 minutes for a small drink and still got the WRONG drink. It seems like their priority are mobile and drive-through orders. It was ridiculous to wait that long!

This used to be the friendliest and my favorite location. I felt like I need to leave a review. Today my coffee tasted like pure burnt grounds. I did not see grounds in my Iced espresso, but it tasted horrible and completely undrinkable. Also worth mentioning my last few drinks arent even filled to the top. When we're paying $7 for a drink, at least add product or ice to seem like the drink is complete. Attached photo shows not even near the top and untouched. Take pride in the drinks you make. Thats gone at this location!

For the most part my orders are spot on especially if Gracie makes them. However this morning I ordered my usual and it literally made me sick bc of the amount of caramel in the drink. (see picture below) There is no reason to put that much caramel in any drink especially if the order said line the cup. I had to throw the whole thing in the trash.

Sandra E. Acklen-Hassan

This used to be the friendliest and my favorite location. I felt like I need to leave a review. Today my coffee tasted like pure burnt grounds. I did not see grounds in my Iced espresso, but it tasted horrible and completely undrinkable. Also worth mentioning my last few drinks arent even filled to the top. When we're paying $7 for a drink, at least add product or ice to seem like the drink is complete. Attached photo shows not even near the top and untouched. Take pride in the drinks you make. Thats gone at this location!

lindsey hart

For the most part my orders are spot on especially if Gracie makes them. However this morning I ordered my usual and it literally made me sick bc of the amount of caramel in the drink. (see picture below) There is no reason to put that much caramel in any drink especially if the order said line the cup. I had to throw the whole thing in the trash.

Manager was kind, but it definitely took almost 30 minutes for a sandwich and a drink. And I was not the only one this morning with this story.

Robert Copeland

Manager was kind, but it definitely took almost 30 minutes for a sandwich and a drink. And I was not the only one this morning with this story.

I never type reviews about places. I’m not quick to judge, but unimpressed and disappointed is an understatement. I drive up and was greeted per usual but when I asked what drink I should get, I was ignored….didn't bother me much life goes on. But I was greeted at the window barely driving up window still up to someone talking to themselves looking straight ahead then when I got to the window and rolled my window down she was looking away with her device out for the tip sign already. Um very rude I actually had my QR code out to which I waited there when she finally turned and goes “oh I’m scanning” without looking at me the whole interaction. Very offputting, no smiling, if I were to guess she was not having a good day. Then I was handed my drinks and the lid on my mocha frappe was loose I presume on purpose to which I spilled all this sticky chocolatey mess on me and before I could look up, the window was closed and she had walked away, so I drove up, parked my car in the line and went inside to ask for napkins, and if someone could put on the lid, right. The lady who rang up and handed me my order was very rude and offputting. I work customer service myself, and it’s just common sense to at least smile or address and acknowledge a guest to which I was not to the very least requirement. I will no longer be coming here to get my drinks perhaps the Dunkin 3 miles away from me will smile or have a better attitude when addressing a guest that has done nothing to them lol also, if you don’t want to work, customer service don’t.

I’m a regular Starbucks customer.. I’ve spent a substantial amount of money on Starbucks coffee. I stopped today ,because I have already had my coffee, for a cup of water. I was told I needed to buy something to get a water. A WATER?? You’ve officially lost a long time customer. I’m sure it’s a better ROI to give me a 5cent cup of water than losing a customer like me.

20 minutes for two drinks when they are not even busy

Picked up coffee a couple weeks ago on my way out of town and IT WAS BAD. same order I buy from Starbucks 3x a day. I immediately stopped at the next Starbucks on my route to get a decent replacement. It was so bad I decided to call for a refund. Manager said she couldn’t refund on mobile app orders. She said she’d leave a card for me at the checkout stand. A few days later when I was back in town I went by and they all had amnesia. This is the closest location to my home so when not traveling they had daily orders and revenue from me. Guess they don’t care about consistent frequent customers. For $5.00 a cup of coffee I shouldn’t have to worry about it being so bad that 5 miles down the road I need a replacement

Service was horrible. We ordered 2 breakfast sandwiches and 2 drinks. We got our sandwiches and waited 30 minutes for them to give us 1 of our drinks then we waited again for the second drink. They were only making drinks for I guess online orders and just stacking them there on the counter. The ppl waited that ordered from the shop just sat there. Finally tired of waiting for the second drink now my sandwiches cold we asked for a refund. Just horrible service!!!!!!

The lady who handle my order was very rude. The lady who handed me my order was nice but keep forgetting parts of my order. I hate the service here if David isn't there. Uggghh. It's too early in the morning for that. They never have peach juice.

Poor service. Paid almost $7 for a venti iced shaken horchata espresso with drink with 90% ice. You can take two sips and it’s already empty. Woman working was rude. Waste of money.

Marina

Poor service. Paid almost $7 for a venti iced shaken horchata espresso with drink with 90% ice. You can take two sips and it’s already empty. Woman working was rude. Waste of money.

Go if you want good vibes and nice baristas, DONT go if you want a correct order. Asked for a Venti Iced Caramel Protein Latte, got a Grande Cinnamon Dolce Latte. Happened here at three separate occasions.

A bit annoyed. Came at 8:20pm on a Wednesday, no line, not busy at all, no one behind me. Asked for two small iced espresso drinks and an apple croissant with a knife. I knew I'd be driving so I asked if they would please cut the croissant in half so I could share it with my passenger. He responded, "I can hand it to you with a knife." I said, "Thank you, I appreciate that, it's just that I'm driving. Would you mind just cutting it in half for me?" To which he responded flatly, "I can hand it to you with a knife." Honestly, I thought this was rude and unprofessional. A more appropriate comment would've been that he unfortunately could not due to policy or any other made up excuse. I felt like we received lazy and poor customer service. I also asked for a small splash of oatmilk and my entire cup was full to the brim. I like my coffee strong and asked for a splash for a reason. Then my straw was closed at one end - maybe a manufacturing error - but he had already closed the window and walked away. It was such bad service, I had to laugh. I do not recommend this location.

Please make sure new night staff are properly trained. I waited over 30 minutes for my drink even though the lobby and drive-thru were empty, and the drink was still made wrong. I didn’t have time to ask for a remake because I was already running late for work due to the wait. I also tried calling the store, but no one answered. Ruined my day, was really looking forward to my daily coffee :/

What is the point of have Ing a phone if you are not going to answer it. We called about 10 times and no one ever answered. Ordered on app and then realized the exit was closed and we would have to drive to Baytown or other side of la Porte to get back to the location.

Tyson Floyd

What is the point of have Ing a phone if you are not going to answer it. We called about 10 times and no one ever answered. Ordered on app and then realized the exit was closed and we would have to drive to Baytown or other side of la Porte to get back to the location.

Rose Cash

Go if you want good vibes and nice baristas, DONT go if you want a correct order. Asked for a Venti Iced Caramel Protein Latte, got a Grande Cinnamon Dolce Latte. Happened here at three separate occasions.

H Go

Please make sure new night staff are properly trained. I waited over 30 minutes for my drink even though the lobby and drive-thru were empty, and the drink was still made wrong. I didn’t have time to ask for a remake because I was already running late for work due to the wait. I also tried calling the store, but no one answered. Ruined my day, was really looking forward to my daily coffee :/

Rebecca M.

A bit annoyed. Came at 8:20pm on a Wednesday, no line, not busy at all, no one behind me. Asked for two small iced espresso drinks and an apple croissant with a knife. I knew I'd be driving so I asked if they would please cut the croissant in half so I could share it with my passenger. He responded, "I can hand it to you with a knife." I said, "Thank you, I appreciate that, it's just that I'm driving. Would you mind just cutting it in half for me?" To which he responded flatly, "I can hand it to you with a knife." Honestly, I thought this was rude and unprofessional. A more appropriate comment would've been that he unfortunately could not due to policy or any other made up excuse. I felt like we received lazy and poor customer service. I also asked for a small splash of oatmilk and my entire cup was full to the brim. I like my coffee strong and asked for a splash for a reason. Then my straw was closed at one end - maybe a manufacturing error - but he had already closed the window and walked away. It was such bad service, I had to laugh. I do not recommend this location.

Alyssa Hernandez

I never type reviews about places. I’m not quick to judge, but unimpressed and disappointed is an understatement. I drive up and was greeted per usual but when I asked what drink I should get, I was ignored….didn't bother me much life goes on. But I was greeted at the window barely driving up window still up to someone talking to themselves looking straight ahead then when I got to the window and rolled my window down she was looking away with her device out for the tip sign already. Um very rude I actually had my QR code out to which I waited there when she finally turned and goes “oh I’m scanning” without looking at me the whole interaction. Very offputting, no smiling, if I were to guess she was not having a good day. Then I was handed my drinks and the lid on my mocha frappe was loose I presume on purpose to which I spilled all this sticky chocolatey mess on me and before I could look up, the window was closed and she had walked away, so I drove up, parked my car in the line and went inside to ask for napkins, and if someone could put on the lid, right. The lady who rang up and handed me my order was very rude and offputting. I work customer service myself, and it’s just common sense to at least smile or address and acknowledge a guest to which I was not to the very least requirement. I will no longer be coming here to get my drinks perhaps the Dunkin 3 miles away from me will smile or have a better attitude when addressing a guest that has done nothing to them lol also, if you don’t want to work, customer service don’t.