Alex's Bar

diana sosa

First time stopping by to just get some chill cheese fries at 1:15PM today, never again. The staff was very quick to end my order within the drive thru area. Came to collect my form of payment late while making eye contact with me, I saw that there was no one behind me nor inside to take orders. once we collected my cash to pay she did asked me if I would like any sides I informed her Yes I would only like ketchup, she asked again to confirm if I wanted yellow peppers , I told her no. Tell me why I received my box open so the food just fell all over within the bag, I did not notice until after I left. And it was extra funny to only receive yellow peppers and not a single ketchup packet. Not only did the food was just badly prepared but it also smell awful I just didn't up throwing it away. What I great birthday lunch.

David Reynolds

Came here to order jr cheese burger combo, I told the lady 4 times I wanted cheese on the burger, got my order, still no cheese horrible customer service, I let the manager know she said don’t worry about it, still brought my order with no cheese, and tried to charge me Extra, No courtesy no respect

Lilac Darling

Their attitude is bad. They don’t say welcome, or good morning. Then they can’t hear you, and they keep saying the wrong order, so you correct them and they still can’t hear you, so you need to speak up and they get upset because you corrected them, and when you get to the window they don't say good morning, they have a bad attitude. They don’t say thank you or you're welcome and then they don’t say have a nice day. They just have an upset face and I'm paying, so no tip. I won't be going there anymore because of their nasty attitude, and I have been a regular customer for more than 10 years now. Her name is MARTHA.

David Aaron

Ordered from Bam! Burger on DoorDash. It was 9:20pm, they close at 10, delivery said 25 minutes (not far from me). Order arrived at 9:55, by the time we opened our bag to see half our order was missing, they were no longer answering the phone. Went to this location and saw it’s actually called Famous Burger and no manager on duty and refused to refund me. DoorDash said I had to deal with the restaurant directly. Still have not been contacted by management. Very sketchy no? Buyers beware!

Nikki Marlowe

You know when a place and it's employees want to go home so even tho they are open til ten they mean go home at ten? Not -close the place at ten and then start shutting down the kitchen like they should..well this is one of those places. Ungrateful. .they were completely annoyed that we had chosen to use the drive thru at 945pm. We ordered 40 bucks worth, 3 plates of food and we were polite and SAID SORRY ...WHY??? BECAUSE IT WAS THAT OBVIOUS THAT THEY DID NOT WANT TO SERVE US. I SHOULD HAVE SAID WE COULD HAVE SPENT OUR MONEY ELSEWHERE. but I didn't. And was i bummed. The deep fried plate wasn't. The onions zucchini mushrooms and fried did not get fried. It was bad. The california burrito was enormous but the very annoyed girl at the window gave us 1 teeny tiny spoonful (1/4 container) with pico de gallo and that didn't even satisfy 1 bite of the burrito. They gave 2 enormous ranch dippers for the unfried plate but we couldn't eat it, it was so undergone. Gross. Powdery grainy and pink it wasn't cooked wasn't hot and the last meal was taquitos. the whole plate in a box had been sitting there for hours not kidding.hours. It was boxed prolly by the staff after it got rejected or made but not picked up. It was old and it did not sit well. The cheese and rice and the taquitoes were Luke warm and so were the dipping sauces one sour cream which is awful at room temp and some green avocado liquid that was thin like water. The whole experience sucked. If I could I'd give it a negative 10 i would have. I go thru a drive thru maybe 3 times a year so being such a rare occasion I wanted it to be great. It wasn't. Please people. Money is tighter than ever for most of us. If we chose your place to spend our money be grateful have happiness in your heart and great big friendly smiles when we order from you. Do what you do ..if it's food make sure it's cooked yes every plate. If I chose you Be grateful do you understand? Unfortunately it's too late for you i will never return to your restaurant . I regret dropping 40 bucks there. That money didn't come easy for me and maybe it's a drop in the bucket for you but every dollar counts for me. The food was a total bomb not the bomb . It was horrible food rude horrible service and it ruined my date night with my bf. He got mad about the teaspoon of sauce for his giant burrito and there was no turning back from there. The rude girl closed her window turned out lights and the whole lot of you left the bldg while we were still sorting out our meals in the parking lot!!! I couldn't even ask for more if I wanted to. If you closed your kitchen at another time, that's the time you should list on your signs and the website. If it says ten then it should close at ten and the employees can shut the inside down at closing time. Whats the matter with you? There are 22 joints like yours in the immediate area. I selected yours. You should have recognized you got lucky this night 40 extra bucks in the tilly that you didn't expect to make when the drawer was counted an hour before it closed. we realized this when our order came to such a round number. and we didn't get a receipt. FOUL. Also we noticed not one single machine was on in your place. How did you cook all that food in under 6 minutes? You didn't. Shame on your window girl sad on your chefs. It just sucked in every possible way. If you are reading this to judge if you shoukd go eat there? Skip it. Pass on it don't go here. Give your hard earned money to someplace that is good at what they do and one that has good follow thru especially at the window. They made us feel bad for taking up their time and they punished us with food that sucked.

Jackie Navarro

Burger was nasty , the cashier was really rude too.

Kevin

They are advertising a plant based burger, but no one could tell me what the ingredients were. Anyone with a restricted diet beware.

Kelsie Hammonds

The lady hung up on me when I called and asked a question about customizing an order. She told me she was too busy to help me and to do it on the app

Jessica Snyder

I called prior to coming and asked if they accepted ebt. They stated only ebt cash. So I rode on a scooter from pretty far to get here. And be told their machine for ebt is not working. And they were not willing to do anything to help me.

Blah blah Blah blah

Today as 2/17/24 About 1 hour ago I was at this business with my son we were waiting online one customer ahead of us. Another customer walks up to the other registered and the youngest girl that works here decided to help him first. I was next online but she decided to help him first . Not sure why she did that but very unprofessional never coming back to this place.