Little Caesars

the pizza is good, but the customer service at this location sucks. It is really bad. I went in to get a 'hot-n-ready' but I literally was the 1st in line and still stood there for 15 minutes until someone took my order. The employees were in the back not paying attention, i made eye contact with one of them and they still didn't take my order. There was a line behind me of 5 people once I left.

The only reason I gave this place 2 stars instead of 1 was because of Alex the Cashier. When my dad and I arrived, there was about 7 people there who were already waiting for their food. Before we placed our order, Alex let us know that there was about 15-20 minute okay. We said okay. The whole half an hour we waited, my dad and I witnessed almost all the employees in the back just slack off and talk to each other. It seemed like they didn't care that their customers were getting annoyed and that their wait time kept increasing. Meanwhile, Alex alternated between taking orders and cutting, boxing, and distributing the pizzas to customers. Half of the time we were there, there was a guy on his phone in uniform walking from the front of store to the back. Literally that's all he did. When we finally attempted to talk to the manager, and I say attempt because talking to her was like talking to a wall, she was rude and of no help. I understand that Little Caesar's isn't a gourmet establishment and that during dinner time, there is going to be a wait, but waiting half an hour for "hot and ready" pizza and a restaurant where only 1 person is working seems a little ridiculous to me, and I work in the food industry myself.

NSG_28

I like Little Ceasar's pizzas because their prices are reasonable and the pizzas are not too greasy, however, the service in this location is the worst, I submitted a problem that I had for them to fix and instead, I got an angry manager reply. Bad customer service.

priscilla marquez

the pizza is good, but the customer service at this location sucks. It is really bad. I went in to get a 'hot-n-ready' but I literally was the 1st in line and still stood there for 15 minutes until someone took my order. The employees were in the back not paying attention, i made eye contact with one of them and they still didn't take my order. There was a line behind me of 5 people once I left.

Nancy Contreras

Order was placed and we where told 15 minutes wait. We waited 45 minutes and all customers started complaining. The manager a heavy set Hispanic and the cashier was a new employee a skinny black girl. The manager said they where behind and missing workers. She told everyone they where trying to get all orders out and if we wanted a refund she would be happy to give to us. 55 minutes later our order was called but they did not have the wings anymore cause she had just sold them. She gave a refund with an attitude. Never going back. Pizzas supposed to be ready and hot. And orders should be complete not half as after 55 minutes.

Kassandra Villa

The only reason I gave this place 2 stars instead of 1 was because of Alex the Cashier. When my dad and I arrived, there was about 7 people there who were already waiting for their food. Before we placed our order, Alex let us know that there was about 15-20 minute okay. We said okay. The whole half an hour we waited, my dad and I witnessed almost all the employees in the back just slack off and talk to each other. It seemed like they didn't care that their customers were getting annoyed and that their wait time kept increasing. Meanwhile, Alex alternated between taking orders and cutting, boxing, and distributing the pizzas to customers. Half of the time we were there, there was a guy on his phone in uniform walking from the front of store to the back. Literally that's all he did. When we finally attempted to talk to the manager, and I say attempt because talking to her was like talking to a wall, she was rude and of no help. I understand that Little Caesar's isn't a gourmet establishment and that during dinner time, there is going to be a wait, but waiting half an hour for "hot and ready" pizza and a restaurant where only 1 person is working seems a little ridiculous to me, and I work in the food industry myself.

I don't understand if you do not like to work with customers why are you here? This child (worker) gave me a spilled dirty marinara sauce container, I asked if he could please clean the container, he did not like it one bit, then I asked for napkins and he just threw them on the box. How rude!! Did not get a receipt, he was wearing headphones so I don't even know if he heard all I said. What a "great customer service" to top it off, the bottom of my pizza was soggy, like if it was wet. What a wonderful way to ruin someone's only meal of the day 👍🏼

I was craving for a Supreme pizza, paid $12 for pizza that's not even close to the definition of Supreme pizza, the picture speaks for it self, its not even a busy day and they can not even get my order right. What a disaster i'll never order from that location again.

I got my pizza and it was really bad it was really thin and the crust was all messed up and it was badly made.

Did online order for the quick pick up. Still had to wait in line because they hadn't put it in the kiosk. Then I get home and find my one topping pizza to be 3/4 topping... If that.

Do NOT order any type of pizza on any holiday, I can't believe it's taken almost 40 minutes for a simple pretzel pepperoni crust and crazy sticks. This is outrageous, dominos would've had it done in 25 minutes tops regardless of holiday or not. You should be ashamed.

Order pizza online and got here thinking it was ready and they said 5 more mins what how is that when it was in the oven at 4:28pm and now it's 5:00pm

I had to look twice at what was actually paid for. These are not cheese puffs at all. It looks nothing like the pics.

Parking lot is pure hell. You can get trapped for 30 minuets if you are unlucky enough to enter it. No where to park in the area at all. You will be forced to park illegally.

Offered to give me the 6$ extra most bestest because it was “ready”. Should have waited for a fresh 5$ pizza if this is what I get😒

No idea why anyone would think it would be a okay to give a disgustingly burnt pizza to a customer. It tasted old, I even found a piece of jalapeño in the box. So I feel like they gave me an old pizza. At least I got my refund. Reminds me why I don’t come to this location. This was a pick up order by the way. I had to drive back to get me refund. What an inconvenience. Close this location down!!! The reviews are horrible.

I ordered the “ExtraMostBestest®” pepperoni pizza, but instead I got the ExtraMostWorstest® pizza. The dough tasted like it was frozen, and the side of the pizza was burnt. This is the pizza that has the most pepperoni but instead it just looks like the regular pepperoni pizza. I also ordered the Crazy Bread, and those are freaking delicious! But the crazy sauce must of been in the loony bin because I never received it. Never coming back to this location. The locations in Paramount and in South Gate are legit. This place really doesn’t care about quality.

There was a long brown hair in my 5 year olds pepperoni pizza 🤮 disgusting.. I called and the only solution was to return with the pizza to get a new. Definitely not coming here again !!!!

Johanna L.

No idea why anyone would think it would be a okay to give a disgustingly burnt pizza to a customer. It tasted old, I even found a piece of jalapeño in the box. So I feel like they gave me an old pizza. At least I got my refund. Reminds me why I don’t come to this location. This was a pick up order by the way. I had to drive back to get me refund. What an inconvenience. Close this location down!!! The reviews are horrible.

Ozzy “OzzyManDiaz”

I ordered the “ExtraMostBestest®” pepperoni pizza, but instead I got the ExtraMostWorstest® pizza. The dough tasted like it was frozen, and the side of the pizza was burnt. This is the pizza that has the most pepperoni but instead it just looks like the regular pepperoni pizza. I also ordered the Crazy Bread, and those are freaking delicious! But the crazy sauce must of been in the loony bin because I never received it. Never coming back to this location. The locations in Paramount and in South Gate are legit. This place really doesn’t care about quality.

Yasmin M

There was a long brown hair in my 5 year olds pepperoni pizza 🤮 disgusting.. I called and the only solution was to return with the pizza to get a new. Definitely not coming here again !!!!

Ran Dom

Did online order for the quick pick up. Still had to wait in line because they hadn't put it in the kiosk. Then I get home and find my one topping pizza to be 3/4 topping... If that.

Yogi Love

I had to look twice at what was actually paid for. These are not cheese puffs at all. It looks nothing like the pics.

Daisy Rebolledo

Offered to give me the 6$ extra most bestest because it was “ready”. Should have waited for a fresh 5$ pizza if this is what I get😒

John Anchen

I got my pizza and it was really bad it was really thin and the crust was all messed up and it was badly made.

RRQ

I was craving for a Supreme pizza, paid $12 for pizza that's not even close to the definition of Supreme pizza, the picture speaks for it self, its not even a busy day and they can not even get my order right. What a disaster i'll never order from that location again.

Joann Villa

Order pizza online and got here thinking it was ready and they said 5 more mins what how is that when it was in the oven at 4:28pm and now it's 5:00pm

heath gresham

Parking lot is pure hell. You can get trapped for 30 minuets if you are unlucky enough to enter it. No where to park in the area at all. You will be forced to park illegally.

jorge reyes

Do NOT order any type of pizza on any holiday, I can't believe it's taken almost 40 minutes for a simple pretzel pepperoni crust and crazy sticks. This is outrageous, dominos would've had it done in 25 minutes tops regardless of holiday or not. You should be ashamed.

Ms G

I don't understand if you do not like to work with customers why are you here? This child (worker) gave me a spilled dirty marinara sauce container, I asked if he could please clean the container, he did not like it one bit, then I asked for napkins and he just threw them on the box. How rude!! Did not get a receipt, he was wearing headphones so I don't even know if he heard all I said. What a "great customer service" to top it off, the bottom of my pizza was soggy, like if it was wet. What a wonderful way to ruin someone's only meal of the day 👍🏼