Excelente servicio !! Me atendió el Sr Juan !! Muy amable y muy atento !! La comida deliciosa lo recomiendo ampliamente

Todo perfecto. Desde la comida (pancakes) hasta el servicio (Oscar). Definitivamente pusieron una smile on my plate and on my face! Delicioso todo.

Super rico chicken waffle,tocino,queso maple. Y la atencion del mesero Angel que estuvo al pendiente todo el tiempo. Super recomendado todo.

Los paquetes están bien completos, nomás que hay que saberlo pedir porque cuando te traen la carta no están. De allí fuera el servicio 10 de 10. Le pedí al mesero el wifi y con gusto me lo proporcionaron. Voy a regresar a probar las hamburguesas que dicen que están de tamaño proporcional

Enrique López España

Great service, Jaqueline was super attentive

Norma Olvera

The food was delicious and above all, our server Juan was exceptional!!! 20 out of 10 would recommend!!

Fernando Lozano

We had an amazing experience at IHOP Mérida! The food came out fresh, fast, and exactly how we wanted it. But what made the visit truly stand out was our server, Juan. He was attentive, friendly, and made sure we were taken care of the entire time. You can tell he genuinely loves what he does. If you’re in Mérida and want great service with a great meal, definitely ask for Juan. Highly recommend!

Odalis Valdez

IHOP Mérida was amazing! The food came out fresh and fast, and everything tasted great. Our server, Juan, was exceptional attentive, friendly, and made the whole experience even better. Definitely recommending this location

abdiel Novelo

It was a great experience Amalia was sweet and helpful

A XC

Nice place to find traditional American food. Pancakes are always great. Tried the breakfast burrito. Very good.

J B

We really enjoy this place! Anytime we need to head that way we stop in! Good fast service.

Foodie Heidelberg

A well located ihop in this mall. The food is exactly what you would expect but I do like the variety of options for breakfast. I’m sticking with the classic buttermilk pancakes though ☺️

+2

Angelia Lecompte

It was my first time at IHOP in Mexico The food was superb and the waitress was very professional.

Teresa

A little taste of home. The service was excellent. The food was just as tasty as I remembered. Great value for the money.

Es claramente una cadena gringa en suelo mexa, esto significa que mucha comida a mi parecer carece de sabor o tiene un sabor muy "refrigerado" "plastificado" o "simple". Su especialidad son los hot cakes y se nota, con esos no fallas. Hay juegos para niños no tan grandes, no tienen supervisión en los juegos como en otros lugares a dónde he ido. He venido varias veces y el servicio ha dejado mucho que desear, sin embargo en esta ocasión me tocó con Jacqui y que chulada de servicio, independientemente de la comida, solo por el servicio podría regresar, muy atenta sin ser invasiva, pendiente de si necesitábamos algo y nos explico el menú y dio sugerencias.

Fui a desayunar con mi familia y a decir verdad nos han atendido muy bien, nuestra mesera, Fernanda, fue muy amable en todo momento y servicial. En todo caso la carne estaba algo seca y el queso un poco desabrido. Pero, por todo lo demás, estaba bastante rico; recomiendo los burritos.

Nick Vanderzanden

Not bad, a little expensive for what you get.

Petra Al Mutawa

Wasn’t that happy. Coffee was very light and when asking for a stronger coffee I had to wait for sometimes. Breakfast came without cutlery and again we had to wait. The food was ok but not outstanding. Cost was high.

Travel Invest Retire

A very clean place located inside the Altabrisa Mall. The customer service was ok we had to call upon other servers for drink refills. The food was good I had the shredded beef burrito but it had three strands of meat so it left much to be desired not quite what the foto illustrated but besides the lack of meat the food was good.

+2

Robert Herbers

IHOP is inside the mall upstairs. I went because it it's always fun to see how chains compare between the USA and Mexico. Well, it was pretty much exactly the same. Which was good I guess but also I give 4 stars...nothing extraordinary, but consistently good.

Buen lugar para desayuno americano. Pero en general deja qué desear. Alimentos regulares y servicio deficiente para el costo. Volvería si se trata de otra ciudad.

Diana Rabadan

The food was pretty good very small servings! Bathrooms had no toilet paper on top of that there was no soap/ broken.. no ac inside..

berenice barcenas

Nice waiter, food was decent, atmosphere was calm. The only downfall is that they serve food to slow; my omlet was cold, sauce was bland and the avocado was tangy and dry and the hash brown wasn’t cooked. Besides that the buttermilk pancakes made up for it.

Cee Jay

Food and service okay. But I was so unbelievably loud there.

Pésimo servicio de la mesera, pedimos la promoción de $109, al llegar nos preguntó por el sabor de refresco y hasta nos señaló donde estaban en el menú, al llegar la cuenta nos dijo que no aplicaba la promoción porque era café, jamás nos lo dijo. Al final terminamos pagando $145 + $74 c/u. La mesera nos vio con mala cara todo el tiempo y se puso altanera al hablar con ella, tardó 25min en llegar la cuenta porque se les había olvidado.

Es la primera vez que iba a este lugar, y tuve una pésima experiencia, mi hamburguesa estaba cruda, por fuera no se veía pero ya después de unos mordisco más estaba cruda la carne, mi sobrina de 11 años lo comió, no lo recomiendo por esto, solo se me retiro el plato y no se hizo la oferta de cambiarlo por otro, al igual que solo se descartó el plato de la cuenta y ofrecieron una disculpa y ya

Pésima atención! Se le pidió a mas de 3 meseros que nos tomaran la orden y su respuesta fue “ya en un ratito” no, nos atendieron. Nos tuvimos que parar a buscar a quien nos atendiera. Tardaron casi 40 minutos para traer los alimentos y pedimos hablar con el gerente en turno y no se nos dió respuesta. Solo Sofia nos dio la cara y nos atendió. Mal servicio de la persona en la entrada, que se dió la vuelta y no nos dió respuesta.

Christopher Harris

I tried to eat here. While I'm walking through the mall and 50 meters from IHOP, a female security guard said I can't walk the 50 meters to the door and that I have to leave the mall and walk around. I did not find another entrance, so I left. So Stupid. Bus back and forth from centro for nothing. Won't waste my time trying again.

Roberto Alvarez

Terrible experience. My second order and my second frustration. This guys cannot deliver complete orders. In my first order they forgot pancakes for 2 pax and for my second order they missed eggs. Customer service is a disaster, they even don't care and try to convince you they did it right. Don't buy here. If it is a franchise the parent company should look at this. By far not acceptable.

D C

I am very disappointed on how long it took to have a meal at this location. 30 mins to wait for a table, 25 mins for the server to show up and take your order, 1 hour to get your food. Doesn’t make sense at all. I understand this location is a very busy location, but if the kitchen can’t handle so many tables then maybe the restaurant shouldn’t be seating so many people because the people that is waiting their experience is really bad. Spoke to the manager and 2 mins later my food came through but completely dried, like if it was sitting in the window for a long time, as well they even got my order wrong. Not a good experience. I do recommend the staff members get more training on things because these type of experience are the ones that make people’s day blue!