Subway

Elisa Gomez

First list start off by saying these people in this establishment have no clue of English and I’m a Mexican American. I can fluently speak both. Let’s clear that up. however, today I had my daughter stop in and get me a sandwich not only was this employee disrespectful and rude. She didn’t even make the sandwich as I was on the phone with my daughter telling her what I wanted she brought it home. There was hardly any meat there was hair in my food. There was no lettuce nothing of what my daughter spoke to her was in my sandwich and it was a hard as a rock and we live down the street that’s the first issue. The second issue is when I came back because my daughter Apple paid them the other lady in the front when I asked to speak to the manager she looks stunned, like she didn’t understand me. I wasn’t gonna speak Spanish cause I don’t need to you need to understand English, especially if I come in there as a paying customer, she says there’s no manager. I said OK I open my sandwich. I said there’s hair in this food and I want another sandwich made properly. This is not what I ordered so she proceeds to get on the phone and call whomever as I am taking pictures of their license, I’m taking pictures of everything that has to do with this establishment. All 99% of us can’t be wrong about this restaurant. Look at your reviews so after she hangs up the phone with whom ever she speaking to you cause I’m videotaping the whole conversation she proceeds to make my sandwich while the other girl that helped. My daughter finally comes out from the back because she was scared for whatever reason I have no clue so as she wraps up my sandwich, she tells me next time have a receipt. I said I did. I showed you my Apple Pay. She says that’s not a receipt lady you better get up to speed legal binding. Documentation is Apple Pay as I showed you and it shows your establishment the address and what I paid. !!! This place needs to be closed down and new owners need to take over. You guys pay low wages for my heritage people, but they need to understand English too not just Spanish and their customer service skills need to be impeccable. I usually go to the Eastside subway off Mckee because I never have issues there. I will never come back to this nasty nasty subway.!

shaun johnson

focused on doing take out orders, garbage service never coming here again

Navjit Kaur

Staff was very rude Never seen this type of thing ever

Priyankaa R

The lady who served my sub was showing way too much attitude for questions. She literally charged me a $10 for 6 inch chicken salad sub for which she put like a spoon of it in my sub.

Annapurna Sharma

This is my second time coming here. I don’t like the way they make sub. This is really expensive than other subway in Milpitas. I took only veggie deli with no veggie patty and they over charged everything. They put veggies very very less. I needed to mention on every veggie to put a bit more. It seemed I was begging for making a sub with veggies. Very annoying and unfriendly. They are just doing it for the sake of doing.l. I mostly go near able street. That place is far better and less expensive than this one. They have good customer service and friendly staff.

Tej Ven

Horrible customer service. They treat customers with disrespect when asked to redeem a coupon. They charge extra for everything possible. I got snapped at for asking simple questions. NEVER GOING BACK!

Neeraj Jain

Terrible employees, left without eating. We asked the employee to keep our sandwich away from meat, she gave a weird gesture. I asked about the gesture and she then started talking in her native language, like Spanish, with the other employee and that's when I walked out of there. They were not willing to serve anyway, since it was very close to their closing time so maybe their rude behavior was entirely due to that.

Rafael Hernandez

Older female worker does not know what customer service is, she should be fired. I will never comeback to this store, even if I live around the block.

MAHESH PADALA

Ladies who work here are very rude. You will definitely lose interest to order on your interaction with them. Stay away. Its better you stay fasting instead of eating here. I gave them 1 star because that's the least i can give.

Joseph Castro

Went to this Subway this morning about 10:45a and "Josefina" was the employee to take my order. In one word Josefina was RUDE. She looked angry, didn't greet me, and was yelling at me as she took my order! She was not happy that she had a customer! Josefina if you're not happy with your job then Quit!! this way this Subway restaurant can hire someone who would like to have your job and give good customer service that deserves 3 stars! instead of 1. ---by Anita Castro