Kelly Erikson

I ordered a large Italian cookie tray for my friends' wedding & everyone loved them! So fresh & flavorful with many different varieties of baked treats! The cheesecake & cannolis are delicious!

Fei Yu

A local favorite and you'll know why when you walk in - huge selection of sandwiches and sweets from biscottis to cannolis to chocolate. The options are limitless. This is a family run bakery with so much tradition and love baked into their pastries. 10/10 pick and choose from the display cases and nothing will disappoint you. Always a line inside but it moves fast. Limited seats inside.

Felix Rubert

Beautiful pastries! Great variety of baked goods, more than my mind could grasp. Apparently, they also serve a full breakfast menu there, and that looked great, too. Definitely will stop by again when I'm in the area, loss of things I want to try.

Shari Raymond

Love getting the butter cookies from this bakery. I get the pre-boxed cookies for a quick check out. Have never been disappointed with selection inside. To be honest anything from the bakery is great. Today decided to stay for lunch at the counter after purchase on the bakery side. Bread outstanding and super fresh. Meats plentiful and tasty. Fruit smoothy good too. Service was outstanding. Waitress was also running the take out register and everything smooth and fast.

Amazing Italian bakery and cafe! They have such a great variety of Italian pastries and cookies as well as bread and donuts all of which are delicious. I plan on coming back to be able to try them al…

Amazing Italian bakery and cafe! They have such a great variety of Italian pastries and cookies as well as bread and donuts all of which are delicious. I plan on coming back to be able to try the…

Amazing Italian bakery and cafe! They have such a great variety of Italian pastries and cookies as well as bread and donuts all of which are delicious. I plan on coming back to be able to try them …

Amazing Italian bakery and cafe! They have such a great variety of Italian pastries and cookies as well as bread and donuts all of which are delicious. I plan on coming back to be able to try them …

Amazing Italian bakery and cafe! They have such a great variety of Italian pastries and cookies as well as bread and donuts all of which are delicious. I plan on coming back to be able to try them …

Their red velvet cake is fabulous! \nThis is my 3rd custom birthday cake \nTheresa, from the bakery department, is excellent. Great customer service. She's a gem. She always makes sure my cake matche…

Their red velvet cake is fabulous! \nThis is my 3rd custom birthday cake \nTheresa, from the bakery department, is excellent. Great customer service. She's a gem. She always makes sure my ca…

Their red velvet cake is fabulous! \nThis is my 3rd custom birthday cake \nTheresa, from the bakery department, is excellent. Great customer service. She's a gem. She always makes sure my cake matc…

Their red velvet cake is fabulous! \nThis is my 3rd custom birthday cake \nTheresa, from the bakery department, is excellent. Great customer service. She's a gem. She always makes sure my cake…

Great assortment of baked goods and really nice people waiting on you. The place is very clean. We also had lunch there. It was excellent!

Great assortment of baked goods and really nice people waiting on you. The place is very clean. We also had lunch there. It was excellent!

Been all over NYS\nthis place uses the BEST ingredients hands down \n\nBetter than anyplace from Buffalo to Rochester Syracuse \n\nJust incredible quality selection and service

Bella Napoli is a wonderfully authentic Italian Family Bakery! They make amazing, cakes, cookies, pastries, muffins, doughnuts and bread. Everything they make is absolutely delicious! My husband an…

Bella Napoli is a wonderfully authentic Italian Family Bakery! They make amazing, cakes, cookies, pastries, muffins, doughnuts and bread. Everything they make is absolutely delicious! My husband an…

Please don't go here... I like to keep this place to myself as EVERYTHING THEY MAKE IS AMAZING!!!! But I'm partial to the jelly donuts

Lovely as always, love the pistachio cannolis and the donuts\n\nSee previous reviews, I'm just uploading more pictures

My wife particularly loves this place. I enjoy it out outside probably the best in the area. The food is excellent, and the desserts are to die for service is always very good and they take care of…

Best bakery in the capital district hands down! I have been coming here ever since I was a kid and that probably explains why I'm chubby. Their cakes are amazing. Their cafe is so cute and the serv…

Best bakery in the capital district hands down! I have been coming here ever since I was a kid and that probably explains why I'm chubby. Their cakes are amazing. Their cafe is so cute and the serv…

Awesome pastries and cookies. This is a cafe as well, but once you hit the display cases, fuggeddabouddit! I highly recommend this place for great cookies, pastries, donuts, other baked goods. The …

Incredible pastries! Breakfast options are very good and reasonably priced. Food cooked to order and you pick it up from the counter. Tables and counter service available. Lunch looks appealing s…

Incredible pastries! breakfast options are very good and reasonably priced. food cooked to order and you pick it up from the counter. Tables and counter service available. Lunch looks appealing…

Incredible pastries! Breakfast options are very good and reasonably priced. Food cooked to order and you pick it up from the counter. Tables and counter service available. Lunch looks appealing s…

A friend spoke about cannoli's from here, so I stopped to grab a few. Service was fast despite there being about 20 people in the place. Staff let me know they had cannoli's in back, not yet placed…

A friend spoke about cannoli's from here, so I stopped to grab a few. service was fast despite there being about 20 people in the place. staff let me know they had cannoli's in back, not yet pl…

We just happened to see this and stopped in and boy was I glad we did. It's hard to find a good cannoli where we live, and they had a large variety. They were delicious, and we may come back next ti…

If you want to try an incredible crispy on the outside, moist, chewy and warm on the inside donut, with a burst of sweet raspberry jam, then get over to Bella Napoli quickly! These delicacies sell…

Maria Oishee

Our first purchase from Bella Napoli was a birthday cake (Chocolate cake), Since I don’t like desserts that are overly sweet,so except white cream, i really enjoyed the chocolate ganache they used in the cake. Later on, we tried their mini éclairs, chocolate rollino, and chocolate pastry. The items were so delicious, and the sweetness was perfectly balanced, liked them a lot. Although the shop is always busy, the staff are very hardworking and friendly.

+13

Christian Largaespada

★★★★★ Bella-Napoli Italian Bakery is a true gem! Their bakery goods are absolutely top-notch—everything from the cookies to the cannoli is fresh, authentic, and full of flavor. But what truly blew me away were the Italian subs. Hands down, the best I’ve had anywhere in the world. The bread is perfectly baked, the ingredients are high quality, and every bite is packed with flavor. You can taste the pride and tradition in everything they make. 5 stars all the way—this place is a must-visit for anyone who loves real Italian food done right.

+5

Shubhi Gautam

I was pleasantly surprised when I walked into Bella Napoli and saw the variety of baked goods and pastries they offer. There’s truly something for everyone! On my first visit, I had their coffee and a cheese danish. The danish was buttery and flaky, just how I like it. A friend had the brownie cheesecake, which I only had a bite of, but oh my—it was creamy with a rich, fudgy layer. I’ve never had a brownie cheesecake before, but it’s definitely on my list to try again next time. I also sampled some of their classic cookies. Their fudge fancies and black and white cookies were great, with the cookies being even better than I expected. Service is super quick, but I do wish they had more coffee options and that the coffee line wasn’t separate from the bakery line, so you wouldn’t have to wait twice to grab a cappuccino or other drinks. There’s usually a bit of a line, but it moves fast, and they have a few tables to sit at. The bakery also has a fun and welcoming vibe with its decor.

+2

Maya Parmeter

Such a cute little bakery !! I definitely got an old school Italian vibe that reminded me of Arthur Ave in NYC. I got a few donuts and they were the best I’ve ever had!! I really wish i bought more. I would make the hour & a half drive just to try it again!

+1

I read the reviews and saw they get very busy. I was there early and had to wait for my turn to place a food order. It took a while as there was only one woman doing the register (taking the orders…

I read the reviews and saw they get very busy. I was there early and had to wait for my turn to place a food order. It took a while as there was only one woman doing the register (taking the orders…

I ordered a birthday cake, which is actually baked at the Troy location. The Latham location has sit down tables, while Troy does not. I have not tried meals there yet. I waited in a very long …

I ordered a birthday cake, which is actually baked at the Troy location. The Latham location has sit down tables, while Troy does not. I have not tried meals there yet. I waited in a very long line…

I ordered a birthday cake, which is actually baked at the Troy location. The Latham location has sit down tables, while Troy does not. I have not tried meals there yet. I waited in a very long li…

Isadora Park

I have had their baked goods over the years and it is delicious, just stopping in with no preorder. However I unfortunately did not have a good experience as far as ordering ahead for these cupcakes. It was for a coworkers baby shower that was for her miracle baby. She wasn’t even going to host a baby shower for herself so this was it. She’s also a big dessert girl so to have this be the outcome was very disappointing. I called in advance, almost 2 weeks ago prior to the 4th of July weekend and asked for vanilla cupcakes, blueberry filling and cream cheese frosting with a lavender colored frosting. They confirmed it could be done during the holiday. I show up today as planned and they lost the order. None of the cupcakes were ready. They ask and confirm on my phone if I actually placed the order here, double checking the location of the call which I understand why they asked but at the same time made me feel a type of way as if I made the error when it was their mistake. The head person asks me what kind of cupcakes i ordered and “if I wanted sprinkles?” as if it would make the situation all better. He didn’t ask what it was for, when the cupcakes needed to be ready by, take the time to make a potential plan that would work for both of us. He just decided that he’s got some vanilla cupcakes in the back that they’ll wipe the frosting off and pipe the blueberry filling. At this point I said just add regular frosting instead of the cream cheese lavender color because I’m feeling defeated and I not a conflict type person which I guess is my fault. Then they come out with the cupcakes show me what they made which is the pictures below. Prior to seeing my cupcakes I see the other person next to me have a beautiful custom cake made. I’m feeling an embarrassed to give these cupcakes to her that clearly look like a mistake with these residual sprinkles and I’m gonna have to fix it. They charged me $1 per cupcake making it $20 ish. I get they baked those goods but given the circumstances of what I asked for and what I got, I really should have paid nothing. I get mistakes happened. But what I care more about is that it didn’t feel like they cared about what it was for or the significance. They just wanted to fulfill the order and move on. I’m very disappointed in the lack of empathy of the situation. Unfortunately I don’t know if I will order ahead here again based off that encounter.

We came here for last minute Christmas cookies. Since the place was beyond busy and looked as we would be waiting for a while we decided to get the pre- packaged mix of cookies in a box. The box wa…

I ordered a chicken Parmesan sandwich and they put grilled chicken on it instead of the traditional fried cutlet. The chicken looked like it was taken from a frozen bag. The bread also tasted stale…

If I could give them a zero I would. Preordered a cake and apparently the first one was wrong so they told us they would remake it. Gabe us a new time for pickup. I figured, no problem, stuff happe…

If you want Rum Cake, this is NOT the place. Their “rum” cake we bought was without a hint of rum, and expensive.. Very disappointing. The sponge is fine but without the character that the addition…

If you want Rum cake, this is NOT the place. Their “rum” cake we bought was without a hint of rum, and expensive.. Very disappointing. The sponge is fine but without the character that the additi…

Nyyy K

I genuinely don’t understand the hype around this place. I tried one of their cupcakes after hearing people rave about it, and it was honestly one of the worst cupcakes I’ve ever had. It didn’t taste homemade or bakery-fresh at all. It tasted like a packaged snack cake, not a real cupcake. The cake itself didn’t even have a true cake flavor, and the frosting tasted artificial and bland. Very disappointing, especially given how much people praise this place. On top of that, the customer service was not welcoming or polite. No warmth, no basic courtesy.