MOD Pizza

Ordered 2 pizzas online for pickup. Got there early. They acknowledged I was there and confirmed my order was coming in about 7 minutes. I sat on a stool right in front of them and waited. 15 minutes later I went up to ask where my pizzas were and they were sitting on the counter. No name called. No acknowledgement. Nothing. I take the pizzas home. Open them up and they completely mixed up the toppings on the pizzas. We ordered here because we have different tastes and both our pizzas are ruined. I checked the receipt to see if it was my mistake. It was not. Friendly staff but this was bad.

Food was amazing and delicious. The service could not be much worse. Both the staff members were rude and impatient. Apart from that, they also threw away the bill in dustbin without asking if I wanted it, how would I be sure I was charged appropriately.

Absolutely flavorless despite how many toppings I had on the pizza and also only a thought of pizza sauce was put on it Only 2 of the 3 people there are competent, so the refund quick and friendly.

milinda Copeland

It is so bad now I can't even begin to tell you the pizza was poorly made and they don't put enough toppings on it even when you tell them to and to top that off they went up on there price

saulo rivoli

I'm allergic to gluten, and when I mentioned this, the very elderly woman showed her anger and annoyance. I explained that I have to inform every restaurant about my allergy, and that at other Mod Pizza locations, they always kindly help me with this. She said that they wouldn't do that there. All I was asking was that she use a metal tray so the pizza wouldn't touch the oven and that she use a clean pizza cutter. That was all, but her response was... "I'm not going to do that. It's good that they helped you at other locations. Not here."

La Sean Davis

This was by far the worst experience we’ve ever had at a MOD Pizza location. From start to finish, everything about this visit was disappointing. The pizza itself was so hard that we could barely eat it, which completely defeats the purpose of going out for fresh, made‑to‑order pizza. What made it even worse was the wait time. I was the only customer in the store, yet it still took over 20 minutes for my food to come out. Considering that MOD pizzas typically cook in about 5 minutes, this delay was unreasonable and showed a lack of efficiency. The two employees working behind the counter moved at an extremely slow pace, and the toppings were sparse to the point of being laughable. It honestly seemed like one of them was afraid to put toppings on the pizza, which left us with a bland and unsatisfying meal. On top of that, the manager was sitting in the corner eating Chick‑fil‑A instead of supervising or helping the team. That kind of behavior sends a clear message that management doesn’t care about the customer experience or the quality of the food being served. Between the poor food quality, the excessive wait time, the lack of effort from the staff, and the manager’s unprofessional behavior, this visit was a complete disappointment. We’ve been to other MOD Pizza locations and never had an experience this bad, so it’s clear that the problem lies with this particular store. I would strongly advise others to avoid this location, as it does not live up to the standards that MOD Pizza is supposed to represent.

Ryan Pham

Pizza was half baked and soggy. Restaurant wasn’t even crowded. And cherry on top, they can’t even cut it right! I live near be so I go here often but I would say my experience has been good 2-3 times out of 10. Train you staff to be professional!

Kelindo Caracol

Terrible pizza Might as well purchased a frozen pizza . The dough wasn’t cook well. I took it home I live 5 min from the place. Pizza was cold then I ate it found out they didn’t cook well the dough . After I ate it my stomach start to hurt .. it was the worst place I have ever eaten .. maybe the guy use his hand without gloves . They look dirty they should wear a hairnet for their black beard . Do disappointed!

Dani Shepherd

Terrible service. The worker guy with long blonde curly hair was yawning 1000 times, touching his hair, popping his neck and seriously took 10 minutes to put cheese and pepperoni on a pizza.

daniella

I walked in with from friends and waited in the line to be attended. When we got to the front of the line we specifically said we were all separate. One person orders a mod and the other orders a mini the woman there started making 2 minis when we specifically told her no. After that she got very mad because she already made the dough. One of my friends ordered a pizza cookie thing, I don't know the name. When we first got it it smelled great but after letting it cool down it smelled a little funny. When we flipped the cookie over everything was burnt. We were waiting a very long time and paid a lot of money for the orders.

Hitesh Saai Mananchery

One of the worst place to try a pizza, this location sucks, I waited next in like for like 15 minutes, and they where having fun chat with the customer before me and did not even bother about other, worst employee, because of this I won’t eat in Mod pizza anywhere in this world. This issue happened few months back

Tracy H

Toppings not cooked properly, topping sauce missing. Ordered 2 of the exact same pizzas 45 minutes ahead of pick up, one was ready and the other we had to wait 25 minutes for! It's the same every time we go so we'll not be going back. I don't recommend this MOD location, not sure if others are better (basing this on more than just this one pick up, we believe in giving places a few tries but it's been the same the last several)

Mark M.

This is what they consider "extra cheese" you can see the dough through the pizza sauce on a few of the slices. I ALWAYS HAVE TO ORDER EXTRA CHEESE CAUSE THEY FREAKING RATION IT OR SOMETHING. It's ridiculous. MAKE MY FOOD HOW I ORDER IT! Nothing better than getting it to go and getting to eat cold pizza with hardly any cheese on it. That's half the reason people like pizza!