The Cheesecake Factory
American · Miami Beach
Über The Cheesecake Factory
Located in the heart of Miami Beach on Lincoln Road, The Cheesecake Factory offers a welcoming dining experience with a lively ambiance. Renowned for its extensive menu, the restaurant provides generous portions of diverse dishes, including the popular Korean Fried Cauliflower and signature cheeseca...
Located in the heart of Miami Beach on Lincoln Road, The Cheesecake Factory offers a welcoming dining experience with a lively ambiance. Renowned for its extensive menu, the restaurant provides generous portions of diverse dishes, including the popular Korean Fried Cauliflower and signature cheesecakes. Many guests appreciate the attentive and friendly service, with some highlighting exceptional servers who go above and beyond. The location also offers happy hour specials. Whether you're seeking a satisfying lunch or a memorable dessert, The Cheesecake Factory provides a consistently enjoyable experience.
Was Kunden über The Cheesecake Factory sagen
The Cheesecake Factory in Miami Beach is known for its extensive menu, generous portions, and friendly service. Many reviewers highlight the happy hour deals and delicious desserts, especially the cheesecake. Some mention slow service or waits, but overall, customers enjoy the experience.
Beliebte Gerichte
Ideal für
Tip: Take advantage of the happy hour (M-F 4p-6p) for great deals on food and drinks. Bookings are advised as there is normally a 15-30 minute wait for a table.
Sehenswürdigkeiten in der Nähe
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Entdecken Sie die Umgebung von The Cheesecake Factory
The Cheesecake Factory befindet sich in Miami Beach, umgeben von kulturellen und historischen Sehenswürdigkeiten. Hier sind einige der bemerkenswertesten Orte in der Nähe.
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Häufig gestellte Fragen zu The Cheesecake Factory
Bewertungen von The Cheesecake Factory Miami Beach
Excellent. Food was good. Atmosphere was good. Waiter was good! We dined in and ordered a Georgia peach and bourbon & Honey to drink. 1 order of street corn and 2 Pasta Carbonara. We ordered 1 salted Carmel cheesecake and 1 fresh strawberry cheesecake to-go. 10 out of 10 would recommend! 🤤
Visited The Cheesecake Factory for a delightful lunch. Exceptional service, generous portions, and a pleasant ambiance ensured a wonderful experience. Pros: - The Korean Fried Cauliflower, Stuffed Cheddar Burger, and the Orange Chicken were all scrumptious and offered generous portions. - The service was outstanding. Our server, Sofia, was particularly attentive and friendly, enhancing our overall experience. - The atmosphere was enjoyable. The establishment was clean, and the ambiance was inviting, contributing to a pleasant dining experience. Cons: - The wild rice served with the chicken was a touch on the dry side. Although a minor detail, some extra moisture would've made it perfect. Overall, a highly recommended visit for any food lover out there. Can't wait to go back!
The Cheesecake Factory on Lincoln Road in Miami Beach offers a delightful dining experience. The menu is extensive, with something for everyone, from classic American dishes to international cuisine. The food is consistently delicious, and the portions are generous. The atmosphere is vibrant, with a lively yet comfortable ambiance. The staff is friendly and attentive, ensuring a pleasant visit every time. And, of course, the cheesecake is outstanding – a must-try! Highly recommended for both locals and tourists.
Had a wonderful experience at The Cheesecake Factory on Lincoln Road! Our server, Helena, was fantastic – so friendly and attentive. The food was delicious, we shared the buffalo wings and Louisiana chicken pasta, and both were amazing. Definitely recommend! If this review helped you, please give thumbs up! I hope this helps!
This was my first time at The Cheesecake Factory, and the restaurant did not disappoint. I loved the attentive staff, delicious food, and the variety of cheesecakes! Everything our family ordered was perfect and presented in timely manner. Next time we are in Miami, we plan on coming here again!
We went to The Cheesecake Factory in Miami Beach for dinner with my family. We had to wait about 40 minutes to get inside, and after we were seated, we had to wait another 10 minutes for our orders to be taken. In total, we spent around 50 minutes before we could start our meal. Unfortunately, the table wasn't cleaned properly, and there were crumbs left from previous guests. However, the waiter who attended to us was very friendly, and we had no issues with the service. The only problem was that when we asked for an additional dish of the same type, they brought us a different, spicy version, not what we had ordered. Despite these small setbacks, the atmosphere was pleasant, and we appreciated the overall experience. Thank you.
Great place to sit and eat! Either with people or by yourself at the bar. First time at this location at Miami Beach FL. It’s actually situated in a plaza where people walk in the middle and shops & restaurants on both sides. 8:00 pm Fri night, busy but not a long wait. For me, by myself, I got a seat at the bar right away where you can drink or both eat & drink. Environment is comfortable, low light but not dark. Music (easy listening/pop/R&B) is low but high enough to drown out other people, but you can still comfortably converse with people in your table. Temperature is perfect, it’s hot in Miami Beach so this place is nice and cool. Service is great and the food is always great. The menu can be a little overwhelming because there’s so much. But it’s also why I like this place. I can always try something different and it’s consistently good, in all the locations I’ve been to.
The cheesecake tasted amazing.. so many flavours and rich. The strawberry lemonade was also very delicious! Place is right in the middle on lincon rd which is awesome, it was full tables outside but we were lucky to get one ! Would recommend. Quite pricey but what can we expect from Miami!
$50.69 for a whole meal? It was a surprise to me. But it was worth it! I even had one of their many cheesecakes. Hershey's chocolate, sweet babies! Definitely would recommend this place to folks in Miami Beach. It brings me such good joy to know that this community is bringing some of my favorite places. It's just so......beautiful. 🥲🥹
I love this little plaza with full of restaurants and shops. Cheesecake Factory is located right in one of the corners. Service is great and the restaurant itself is very nice. A bit difficult to find parking specially on a weekend.
If on a budget while strolling on Lincoln Road, there is the lunch special at Cheesecake Factory. Most of their lunch specials are smaller portions of many of the main course menu dishes. By the way, they still serve their delicious bread prior to serving. Atmosphere is inviting, service is excellent and their food is good.
1.) Richard, our water was very sweet and attentive and funny. He boxed up our food for us which is rare these days. We appreciate it. Richard was patient with us when we didn’t know what to order as well. 2.) Timing for the drinks and food to come out was great. Super quick! 3.) Quality of the food was amazing! I had the stuffed mushrooms with mashed potatoes and green beans. The wine sauce on the portobello mushrooms really helped give the green beans some more flavor. It was so good. 4.) Cheesecake: The celebratory cheesecake was so good. Was better than I thought it was going to be. 5.) Atmosphere: Felt like an affordable fine dinning experience. Lighting and music was great.
My girlfriend and I were lucky enough to have Lisandra C serve us, and what service it was !! She is EXCEPTIONAL !!! Amazing service and we gave her a 20$ tip on a 30$ bill. She went above and beyond to accommodate our food needs. I was SUPER IMPRESSED !! Give this lady a raise ! She definitely earns it
Had a great time here yesterday. The food was amazing, and the portions were large. 👍😋👏 We have been looking forward to coming since watching the Big Bang theory 20 years ago, and it didn't disappoint 😂😍😎
What can I say im a big cheesecake fan! Brilliant restaurant with such a extensive menu, and they don't just sell cheesecake! But I always save room for pudding here, its delicious. Always extremely busy here and bookings are advised otherwise its normally 15-30 min wait for a table. Service pretty good as well. My only complaint is that the new cheesecake Berry flavour had sold out!
Excellent venue and ambiance. Friendly staff. Camilo was great. Tasty and delicious food.
It was a delicious experience, as always, but special praise goes to our server, Bobby, who was very kind and attentive. He provided excellent recommendations and checked in on us often. A couple with a baby and grandma at the table next to us was giving him a hard time, and they complained a lot about everything, so we want to say that he was nothing but very professional and kind.
The Cheesecake Factory always delivers, and my recent visit was no exception! I absolutely loved the Bang Bang Chicken and Shrimp for my main course – the flavors were perfectly balanced and it had a great kick. And of course, you can't go to Cheesecake Factory without getting cheesecake! The Cherry Chocolate Cheesecake was pure indulgence, a delicious blend of tart cherry and rich chocolate. Highly recommend both
If on a budget while strolling on Lincoln Road, there is the lunch special at Cheesecake Factory. Most of their lunch specials are smaller portions of many of the main course menu dishes. By the way, they still serve their delicious bread prior to serving. Atmosphere is inviting, service is excellent and their food is good.
My girlfriend and I were lucky enough to have Lisandra C serve us, and what service it was !! She is EXCEPTIONAL !!! Amazing service and we gave her a 20$ tip on a 30$ bill. She went above and beyond to accommodate our food needs. I was SUPER IMPRESSED !! Give this lady a raise ! She definitely earns it
1.) Richard, our water was very sweet and attentive and funny. He boxed up our food for us which is rare these days. We appreciate it. Richard was patient with us when we didn’t know what to order as well. 2.) Timing for the drinks and food to come out was great. Super quick! 3.) Quality of the food was amazing! I had the stuffed mushrooms with mashed potatoes and green beans. The wine sauce on the portobello mushrooms really helped give the green beans some more flavor. It was so good. 4.) Cheesecake: The celebratory cheesecake was so good. Was better than I thought it was going to be. 5.) Atmosphere: Felt like an affordable fine dinning experience. Lighting and music was great.
Excellent venue and ambiance. Friendly staff. Camilo was great. Tasty and delicious food.
I went after a convention I was attending and Elizabeth was so nice and accommodated all of my weird requests (I ordered a vegan Cobb salad with chicken). 10/10 recommend.
Visited The Cheesecake Factory for a delightful lunch. Exceptional service, generous portions, and a pleasant ambiance ensured a wonderful experience. Pros: - The Korean Fried Cauliflower, Stuffed Cheddar Burger, and the Orange Chicken were all scrumptious and offered generous portions. - The service was outstanding. Our server, Sofia, was particularly attentive and friendly, enhancing our overall experience. - The atmosphere was enjoyable. The establishment was clean, and the ambiance was inviting, contributing to a pleasant dining experience. Cons: - The wild rice served with the chicken was a touch on the dry side. Although a minor detail, some extra moisture would've made it perfect. Overall, a highly recommended visit for any food lover out there. Can't wait to go back!
Had a great time here yesterday. The food was amazing, and the portions were large. 👍😋👏 We have been looking forward to coming since watching the Big Bang theory 20 years ago, and it didn't disappoint 😂😍😎
What can I say im a big cheesecake fan! Brilliant restaurant with such a extensive menu, and they don't just sell cheesecake! But I always save room for pudding here, its delicious. Always extremely busy here and bookings are advised otherwise its normally 15-30 min wait for a table. Service pretty good as well. My only complaint is that the new cheesecake Berry flavour had sold out!
Great cheesecake and friendly service. We only went for dessert but everyone there seemed to be having a great time.
Straight forward Cheesecake factory at its essence. Found concierge and waiter rapid, friendly and helpful with no airs and graces like last few times at C Factory in Orlando and Chicago. As always food and cakes top-notch On arrival did not keep us waiting for the sake of it as usually do at others! Only criticism is the coffee is never great ,whichever one been to over the years!
Pumpkin Season Is Back.... Always love cheesecake Factory. Great food great service and of course I had to get a couple slices to take home. If you can't think of where to go to eat play it safe an…
The burger I got was a perfect medium rare and there was sooo much juice. The service was great and the vibe was good.
Awesome I've never been to a cheesecake and it was awesome great burgers and deals during happy hour guess I just got lucky on the timing.
Awesome I've never been to a cheesecake and it was awesome great burgers and deals during happy hour guess I just got lucky on the timing.
Everything you enjoy about this beloved chain is now accessible right in the heart of South Beach on Lincoln Rd. Cheesecake Factory's happy hour is where it's at (M-F 4p-6p)! You can drink AND eat …
Great place, amazing choice of food and excellent service. Also, our waitress was very proactive and worked hard. The choice was overwhelming and each dish was great. The desserts made our day!
Great place, amazing choice of food and excellent service. Also, our waitress was very proactive and worked hard. The choice was overwhelming and each dish was great. The desserts made our day!
Great place, amazing choice of food and excellent service. Also, our waitress was very proactive and worked hard. The choice was overwhelming and each dish was great. The desserts made our day!
We stopped in for dinner on a warm evening and sat outside. The service was friendly and attentive, and the food was delicious and generously portioned. We left absolutely stuffed.
We stopped in for dinner on a warm evening and sat outside. The service was friendly and attentive, and the food was delicious and generously portioned. We left absolutely stuffed.
Service was fast during brunch. I dont think you can go wrong with Cheesecake factory. Its a common stop for us when we want a decent meal. The price points for this area are a win! Service was great 👍🏼- tip freely here, there is no mandatory 20% service fee. We had chicken piccata and a breakfast combo. Not a bad walking area - parking is a bit of a challenge.
I come to this location often but this time, Camilo was my server. He was absolutely attentive and amazing and went above and beyond for me. The bread and food and drinks and dessert came out fairly quickly and everything was very good. There were some cleanliness issues with the menu, one of the hosts wasn’t as friendly as the other hosts or the servers when I asked to be seated, and the music was VERY loud inside but Camilo’s service and kindness made up for it. Thank you Camilo for your outstanding customer service.
Restaurant was delightful, amazing experience on the food and employees. Food was splendid and drink was precisely perfect to its division. I highly recommend this restaurant for date nights, casual evening brunch and more!, Thank you so much for your service.
Started the meal with some lovely warm bread, my shrimp and chicken Gumbos was so delicious, kids pasta with Alfredo sauce was tasty and came with big portions, burger was nice but nothing special ( sweet potato chips were good), the Godiva chocolate cheesecake and chocolate tuxedo cheesecake were both amazing! Our server was nice and friendly
I went there twice in the same week in two different areas, once in Miami and once in New Jersey. In Miami we only had the cheesecake, it was delicious and one piece was enough for two people, maybe three, it was even greasy and the taste was rich, we paid $33 for 2 cheesecakes and one cola. Second visit in New Jersey it was terrible!! The service was very slow and our table was stuck to the table next to us and we were sitting together it was very uncomfortable, the food was very late even though we were waiting for a Caesar salad which I don't think was worth the half hour wait! Of course not to mention the delay of all the other food. The bill for a plate of pasta, one Caesar and grilled mushrooms was $67. When I went to the restroom to wash my hands the smell was absolutely disgusting and there was toilet paper on the floor everywhere and the trash cans were full all the garbage was on the floor even the bathrooms themselves were not clean My rating is 5/10
My first Cheesecake Factory experience. Wasn’t sure what to expect, but it turned out dinner style service. It took forever to make an order, but the portions were big. Taste? It was simply okay, not amazing. I had pasta and I like mine little more cooked. And it was perfect! The portions were so big (which is good thing) that I never had a chance to try any of the cheesecakes. But the price was definitely right. Not too expensive. Great place if you need to eat but don’t care for expensive and delicious food.
I come to this location often but this time, Camilo was my server. He was absolutely attentive and amazing and went above and beyond for me. The bread and food and drinks and dessert came out fairly quickly and everything was very good. There were some cleanliness issues with the menu, one of the hosts wasn’t as friendly as the other hosts or the servers when I asked to be seated, and the music was VERY loud inside but Camilo’s service and kindness made up for it. Thank you Camilo for your outstanding customer service.
Restaurant was delightful, amazing experience on the food and employees. Food was splendid and drink was precisely perfect to its division. I highly recommend this restaurant for date nights, casual evening brunch and more!, Thank you so much for your service.
Started the meal with some lovely warm bread, my shrimp and chicken Gumbos was so delicious, kids pasta with Alfredo sauce was tasty and came with big portions, burger was nice but nothing special ( sweet potato chips were good), the Godiva chocolate cheesecake and chocolate tuxedo cheesecake were both amazing! Our server was nice and friendly
I went there twice in the same week in two different areas, once in Miami and once in New Jersey. In Miami we only had the cheesecake, it was delicious and one piece was enough for two people, maybe three, it was even greasy and the taste was rich, we paid $33 for 2 cheesecakes and one cola. Second visit in New Jersey it was terrible!! The service was very slow and our table was stuck to the table next to us and we were sitting together it was very uncomfortable, the food was very late even though we were waiting for a Caesar salad which I don't think was worth the half hour wait! Of course not to mention the delay of all the other food. The bill for a plate of pasta, one Caesar and grilled mushrooms was $67. When I went to the restroom to wash my hands the smell was absolutely disgusting and there was toilet paper on the floor everywhere and the trash cans were full all the garbage was on the floor even the bathrooms themselves were not clean My rating is 5/10
A standard Cheesecake factory restaurant with friendly staff and delicious food. Recommended!
My first Cheesecake Factory experience. Wasn’t sure what to expect, but it turned out dinner style service. It took forever to make an order, but the portions were big. Taste? It was simply okay, not amazing. I had pasta and I like mine little more cooked. And it was perfect! The portions were so big (which is good thing) that I never had a chance to try any of the cheesecakes. But the price was definitely right. Not too expensive. Great place if you need to eat but don’t care for expensive and delicious food.
Heard everything here was "made from scratch" and wanted to try it out. Not sure if everything is made from scratch, but regardless, it's not very good. The food was overall bland and extremely exp…
Today marks arguably my worst cheese cake factory experience. Going to school in Miami Beach going to Cheesecake factory is a regular occurrence for me but generally I come here after shopping with m…
I love cheesecake Factory, but not this one. I asked for a shrimp scampi and asked them to add broccoli in the pasta... they brought me no pasta and I literally got a tree of broccoli on the side. …
This is the WORST cheesecake Factory ever, and I know because I literally work across the street from it, when was even invited to the friends and family opening years ago... the management is a jo…
Food was decent and cooked decently. Service was good as well, but sometimes slow and I had to wait a long time for water refill.
Food was decent and cooked decently. Service was good as well, but sometimes slow and I had to wait a long time for water refill.
We have eaten here a few times since their opening and while it's a much smaller location than normal, they do a wonderful job and the interior is light and bright. \n\nWe waited about 10 mins for …
Understaff! Slow service, it took 45 minutes just to get our drinks! Never again will come back to this restaurant in Miami Beach, very disappointed even though I had a completely different experienc…
Understaff! Slow service, it took 45 minutes just to get our drinks! Never again will come back to this restaurant in Miami Beach, very disappointed even though I had a completely different experie…
Understaff! Slow service, it took 45 minutes just to get our drinks! Never again will come back to this restaurant in Miami Beach, very disappointed even though I had a completely different experie…
As a brit, we had never been to a cheesecake factory before, so when we found out one was in Miami we decided to try it for dinner. The food served to us was good quality and fresh however the portio…
As a brit, we had never been to a cheesecake factory before, so when we found out one was in Miami we decided to try it for dinner. The food served to us was good quality and fresh however the po…
As a brit, we had never been to a cheesecake factory before, so when we found out one was in Miami we decided to try it for dinner. The food served to us was good quality and fresh however the port…
They do not accept solo traveler to eat outside even though the terrace was half empty at 1pm. I had to seat by the bar, only option offered to me. I waited 30min to get my club sandwich. The barte…
I always have to make a stop at the cheesecake Factory. Even after all these years of being a flight attendant it really is something I just have to do, I have been to many different locations. The…
I had a good experience at The Cheesecake Factory at Lincoln Mall in South Miami Beach. They were out of the salmon dish I originally wanted, which was a little disappointing, but the staff handled it well and I ordered something else instead. The food I did have was very good, the portions were generous, and the atmosphere was lively and enjoyable. I’d definitely go back again.
I had a good experience at The Cheesecake Factory at Lincoln Mall in South Miami Beach. They were out of the salmon dish I originally wanted, which was a little disappointing, but the staff handled it well and I ordered something else instead. The food I did have was very good, the portions were generous, and the atmosphere was lively and enjoyable. I’d definitely go back again.
The first impression was pretty rough, but our server Alexandra was awesome. Very friendly and attentive. Good food, we ordered the crispy fried cheese, avocado tacos and margherita pizza. Prices…
The attention was nice and in general must of the plates were good but the spicy tenderloin was a total waste of money. It was one of the more expensive plates we ordered and there were like 6 little pieces of beef, overcooked on a very oily sauce. Not even 2 oz of beef, a very small portion.
food was good but service was not so much. waiters were friendly but they were understaffed and caused many people including myself, to have extremely long waits and never checked on. We didnt even get waters until 30 minutes after we sat down. I ordered a small appetizer before ordering my own meal and my friend ate her entire meal before i even recieved mine. By the time i got it, i didnt even get to eat it and had the pack it up after only 2 bites. Took another 30 minutes to get the check. We sat for a total of 2 whole hours in the restaurant, less than 30 minutes of those were spent eating. We didnt get checked on once and no refills either. I know its not all the waiters fault but it still wasnt pleasant.
I love Cheesecake Factory and I always order the SAME salad in Aventura Mall. unfortunately in Miami Beach I ordered the SKinnylicious Asian Salad and it arrived with almost NO chicken. I asked the waiter to bring more chicken, and it came disgusting (look the chicken skin). I needed to make this bad review because I hope they get better !
I love Cheesecake Factory in general but the one in south beach is a disgrace to the brand. Food and drinks take forever to arrive and is subpar compared to the other locations. I order a “flatbread” and got a fat hand tossed pizza instead. Giant waffles came with ONE sliced strawberry and five pecans literally even though is charged $5 for the upgrade. Very disappointing. I attached picture of the flat bread. Very misleading
Heard everything here was “made from scratch” and wanted to try it out. Not sure if everything is made from scratch, but regardless, it’s not very good. The food was overall bland and extremely expensive for the poor quality. Service was pretty slow on a weekday night and not helpful. Serving sizes are quite big, but honestly there are many better places to go on South Beach than this chain. Wouldn’t recommend.
We went the day before new years. Tried to book online but it requires an american phone number and since we are tourists we didn’t have one so we couldn’t book online, you can’t reserve tables on the phone and when we went in to reserve a table for a couple hours later they told us they dont take same day reservations in person. Our only option was to stand in line and wait for a table. When we got to the front they told is it would be a 15 minute wait and they would text us so we walked around. About 30 minutes later still no text so we went back and asked about the table to which they said: They are cleaning it we will be sat in 5 minutes. 15 minutes later I ask again and the person handling seating tells me they have the table and they notified us already.. I was confused and in the most I dont care tone mentioned that foreign numbers sometimes dont recieve the texts.. should’ve mentioned that before. The food was good though but this experience made it a little bitter. Their system needs serious fixing cause this is a joke.
We went the day before new years. Tried to book online but it requires an american phone number and since we are tourists we didn’t have one so we couldn’t book online, you can’t reserve tables on the phone and when we went in to reserve a table for a couple hours later they told us they dont take same day reservations in person. Our only option was to stand in line and wait for a table. When we got to the front they told is it would be a 15 minute wait and they would text us so we walked around. About 30 minutes later still no text so we went back and asked about the table to which they said: They are cleaning it we will be sat in 5 minutes. 15 minutes later I ask again and the person handling seating tells me they have the table and they notified us already.. I was confused and in the most I dont care tone mentioned that foreign numbers sometimes dont recieve the texts.. should’ve mentioned that before. The food was good though but this experience made it a little bitter. Their system needs serious fixing cause this is a joke.
Service is horrible especially at the happy hour time. Your server is the bartender who constantly ignores all the tables by the bar. The food is warm not hot when it arrives and when you complain no…
Service is horrible especially at the happy hour time. Your server is the bartender who constantly ignores all the tables by the bar. The food is warm not hot when it arrives and when you complain …
service is horrible especially at the happy hour time. Your server is the bartender who constantly ignores all the tables by the bar. The food is warm not hot when it arrives and when you complai…
Service is horrible especially at the happy hour time. Your server is the bartender who constantly ignores all the tables by the bar. The food is warm not hot when it arrives and when you complain …
I was here for over an hour and had to ask three staff members besides my server for bread. Every other table around us received bread except ours. I even told my server I had asked four times af…
I was here for over an hour and had to ask three staff members besides my server for bread. Every other table around us received bread except ours. I even told my server I had asked four times …
did a Google review and reviewing here as well\n\nWe stopped in for coffee and dessert and were seated right away. A waitress came over briefly and said she'd be back, but more than 20 minutes pass…
did a Google review and reviewing here as well\n\nWe stopped in for coffee and dessert and were seated right away. A waitress came over briefly and said she'd be back, but more than 20 minutes pass…
This was diabolical. waited 10 minutes for a table. Unfriendly staff seating us. Waiter was very friendly. However we waited forty minutes and still had no champagne. I spoke to the staff 3 x. E…
“We had an awful experience at The cheesecake Factory. We purchased a $100 gift card, but the waiter took an extra $10 from it without our consent. When we spoke to the manager, she refunded the $1…
“We had an awful experience at The Cheesecake Factory. We purchased a $100 gift card, but the waiter took an extra $10 from it without our consent. When we spoke to the manager, she refunded the $1…
As a Miami Resident I would avoid this location at all cost. The management here sucks. Literally had a manager, Devon, snatch a plate and throw away in garbage because I explained the portions for my order gave lunch portion and not full. He was so disgusting and nasty didn’t offer suggestions on another pasta just basically snatched my threw it out and gave the MOST attitude before walking away from bar. Horrible experience will not be back. Ventura and Coral Gables have much better staff. Let this location depend on the tourist because it’s not it.
stopped in here for coffee and dessert and was seated, waitress came over and said she'd be back and over 20 minutes later nobody came back. We got up and told the host that we were seated and nobody ever served us. No response from the host (there was two of them there) The lack of concern told us everything we needed to know and that we made the right decision leaving EDIT: cheesecake factory responded to this review stating they wanted to talk to me so I used the link they provided and they never got back to me. Not surprised.
We waited over an hour for a table while numerous outdoor tables sat empty. This lack of consideration seems to be a growing issue at Cheesecake Factory locations. I recommend exploring other nearby restaurants that offer far better service. Photos of the empty tables are attached.
Waited for the hostess to be seated for too long but then after I have been seated none comes to take my order.. maybe short staff? who knows Get it together everywhere else in Miami has been a good experience.
We had to wait 40mins for orders. Pasta was first - rest came after 20mins. Cheesburger was cold. After all one day later they increase my bill of >20$ - this is cheating of clients. I didn’t agree for tip because of poor service, cold dish and long time for service. Pay by cash - then you will not be “surprised” after.
Waited 1 hour 15 minutes for food. Tables had come, ate and left. Asked about food waitress said that there was a problem and had to be fixed. Waited another 15 minutes and finally another waiter noticed us and went to check on. My food was brought out but not my husband’s. Finally my husbands comes out about 10 min later by another waiter. He said the manager would be over. When he did show up he said “sorry it took so long”. No offer for our time or dissatisfaction. I would have thought we deserved some recognition. Never go back.
Don’t waste your time here with horrible service. Went in for dinner with my fiance on a Tuesday night, 20+ minutes into sitting down not even water was served to us. Waiter saw us many times but decided to pass us every time. We’re very comfortable people so I don’t know it’s because the way we were dressed but that’s what it felt like. Talked to the front and all they did was just stare at us like we’re the problem. No apology, NOTHING. Do better with treating and serving everyone equally. Disgusting place. GO TO SPRIS across the street VERY WELCOMING PEOPLE AND HOMEMADE BETTER FOOD. So glad we chose to walk out.
I was here for over an hour and had to ask three staff members besides my server for bread. Every other table around us received bread except ours. I even told my server I had asked four times after 45 mins, and she claimed they might be out—yet I watched multiple tables get served bread during that time, including during our conversation. She finally packed bread to go after our meal, and when I got home it was old, rock hard, and MOLDY with white fuzz on all 3 pieces. Completely unacceptable. Pathetic service.
I was here for over an hour and had to ask three staff members besides my server for bread. Every other table around us received bread except ours. I even told my server I had asked four times after 45 mins, and she claimed they might be out—yet I watched multiple tables get served bread during that time, including during our conversation. She finally packed bread to go after our meal, and when I got home it was old, rock hard, and MOLDY with white fuzz on all 3 pieces. Completely unacceptable. Pathetic service.
Waited for the hostess to be seated for too long but then after I have been seated none comes to take my order.. maybe short staff? who knows Get it together everywhere else in Miami has been a good experience.
stopped in here for coffee and dessert and was seated, waitress came over and said she'd be back and over 20 minutes later nobody came back. We got up and told the host that we were seated and nobody ever served us. No response from the host (there was two of them there) The lack of concern told us everything we needed to know and that we made the right decision leaving EDIT: cheesecake factory responded to this review stating they wanted to talk to me so I used the link they provided and they never got back to me. Not surprised.
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600 Lincoln Rd, Miami Beach, FL 33139
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600 Lincoln Rd, Miami Beach, FL 33139
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