Adriane M

Today I was in the area of this Popeyes. Not only did it cost me more to get one chicken breast and no biscuit when I asked about it she says oh nobody does that. We all know that’s not correct. I really hate to see businesses gouging the neighborhood because they can, it’s very unfortunate. I paid $.25 more than I paid anywhere else. I’ve gone with the biscuit. I didn’t want to ask how much the biscuit was going to be. I recommend any other Popeyes chicken but this location. They are taking price gouging to a whole Nother level. And she did not want to give me a receipt when I asked for it. It took a while to get it.

Not one to usually go out of my way to write bad reviews unless I really feel strongly about my experience. My family and I spent about $50 on 3 separate meals. Everything seemed extremely old. As someone’s that’s worked in fast food, I know when food is due to be discarded. We were absolutely served food that was old and supposed to have been thrown out by the staff. I feel like the lady who took our order was already super upset when I was at the speaker, and possibly served us expired food on purpose. We did offer to wait in the parking lot if they didn’t have anything readily available. I give 2 stars because the cashier was at least nice and had good customer service. But Lily, the food packer, was extremely rude and I’m disturbed. I know she’s definitely potentially spitting in orders. I never intended to piss anyone here, so idk why we got this service :/ super disappointing.

I tried ordering chicken on Uber Eats last night the site doesn’t let you pick from white or dark so I called the restaurant last night and ask to speak to the manager to ask for white meat the lady said she couldn’t do that I asked her to cancel the order she told me I had to do it myself as a result I lost my money I’ll never order from the el Camino location in Sacramento ca I couldn’t believe the manager and how rude she was I order here all the time but will never again

Sean James

They can't get your order, right

Rick

This location on Tuesdays tells people that they don't have regular chicken and/or their fryers are down yet they still have tenders and chicken sandwiches. They're trying to avoid selling the 2-piece Tuesday deal. Never thought I'd see the day where we're better off with corporations in control of restaurants instead of franchise owners.

Ash Sumer

I ordered the bundle, added 18 pc wings to my order. Came home and got all tenders, lol. Never going back.

Tomas Cartman

They had two combo meals in my order, and one of them was supposed to come with shrimp. When I arrived to pick up my order, they told me they didn’t have any shrimp. I spent time driving there and didn’t get what I wanted. They could’ve called me and let me know they were out of shrimp. The support in your app is useless — there are no live agents, and the bot is no help when you want to request a refund. I had to take chicken instead of shrimp… I didn’t get what I was expecting. And to top it all off, they even mixed up the sauces. On the other hand, if people can’t even check the receipt properly, what kind of service can you expect?

Iris

Worst place to go eat. They never get your order right. The service is horrible, everyone working there is always rude. The good is always old. Management is the worst.

Kimberly Morales

Never again will I go to this location and possibly Popeyes again. I’ve never had coleslaw taste like pickles before and it’s very distasteful, found a hair under my chicken thighs breading, I asked for honey AT THE WINDOW and still did not receive it and had to ask for silverware. Also no French fries- they were only for mobile order Customer service and sanitation- what’s that?

Kirk Jackson

I placed an order based upon the promotion posted on the window of their restaurant location, long-story short, I was over priced for my order, the questions I kindly asked prior to my order and upon completion of my order weren't answered and they do not issue paper receipts because their machine doesn't work.. and some of the other staff commented on my ability to not be fluent in Spanish. I'm not trying to hate, I want people to keep their jobs, but they need to do better, this was bad.

Passion Thomas

Every single time I go through this drive through at this location these people mess up the order. I have gotten someone elses order and ended up with missing items twice. Horrible service save yourself the time and dont go here.

lori martinez

Purchased a meal, walked 20 minutes home to find they didn't put my mashed potatoes in. Call their number 3x to see if I could walk back to get the rest of my order and they dont answer.

Justice K

Obviously if I’m ordering the strawberry biscuit, I want my glaze icing too …. Like come on now !

LibbyLuvDaKids

I checked to make sure each of the entrees were there, but I guess I have to count the pieces of chicken too. This is weird. Why do I have to check if you put 6 pieces of chicken in my container for a 6-piece order? That’s a shame. Here are pictures of two 6-piece Honey BBQ Wings. They are spicy by the way. It’s not regular chicken; it’s the spicy chicken so be careful for those who cannot have spicy food in their diet. The sauce helped the spice a tiny bit. This is a shame. 4 pieces of chicken that are oversauced, and 6 pieces of chicken that have barely any sauce at all. How do you mess that up? Count 6 pieces for each container then add enough sauce to cover them. Guess it’s back to BWW & Pizza Hut for some wings. They never answer the phone. At least they updated their app for customer service needs. The Popeyes app customer service is similar to Doordash customer service. No humans. All bot. Sad though.

Lizette Enriquez

Some visits are better than others but last night i recieved verrrry light colored chicken. I woke up with vomiting and several trips to the toilet. We grabbed 2 boxes of strips luckily i only ate 2 pieces because the color just didnt sit well with me and the chicken looked rubbery.