DQ Grill & Chill
Ice cream, burger · San Angelo
Über DQ Grill & Chill
En DQ Grill & Chill, te invitamos a disfrutar de un ambiente familiar y acogedor mientras saboreas nuestros deliciosos helados y batidos, perfectos para endulzar cualquier momento. Somos un clásico de hamburguesas y patatas fritas, donde la calidad y el sabor se unen para ofrecerte una experiencia ú...
En DQ Grill & Chill, te invitamos a disfrutar de un ambiente familiar y acogedor mientras saboreas nuestros deliciosos helados y batidos, perfectos para endulzar cualquier momento. Somos un clásico de hamburguesas y patatas fritas, donde la calidad y el sabor se unen para ofrecerte una experiencia única. Ven a visitarnos y descubre por qué somos el lugar ideal para darte un capricho dulce o salado.
Was Kunden über DQ Grill & Chill sagen
DQ Grill & Chill in San Angelo receives mixed reviews. Many customers praise the friendly staff, especially Ethan the manager, and enjoy the Blizzards and steak finger options. However, some report issues with order accuracy, slow service, and inconsistent food quality.
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Ideal für
Tip: Consider trying the new fall Blizzard flavors, especially if you like pumpkin pie.
Services
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Entdecken Sie die Umgebung von DQ Grill & Chill
DQ Grill & Chill befindet sich in San Angelo, umgeben von kulturellen und historischen Sehenswürdigkeiten. Hier sind einige der bemerkenswertesten Orte in der Nähe.
Parks und Gärten
- San Angelo City Park (A 427m) — park in Tom Green County, Texas, United States of America
Weitere Sehenswürdigkeiten
- San Angelo Stadium (A 812m) — stadium in San Angelo, Texas
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Bewertungen von DQ Grill & Chill San Angelo
Fairly new facility, close to University and Loop. Superb operation now!! I have not had any issues whatsoever and I am in there twice a week. Thanks for the improvements!! Best DQ in town!!
The cashier was awesome, working the cash register, telephone orders, drive-thru orders and making dessert all at the same time. Our blizzards were great!
For a Large double beef and Bacon Burger lunch sized to large (large drink and Large Onion Rings) and did order a small with the meal...cost me $18 it was all good but DANG ALMOST $20 BUCKS....I CAN GET TO GREAT LUNCH MEALS WITH ALL YOU CAN EAT CHIPS AND SALSA FOR LESS $18 @ LA ESPERRANZA...WHERE I NORMALLY EAT TUESDAY THRU FRIDAY....
I don't eat dairy queen often. Large cones are bigger then I expected. They had some new menu items I'm excited to go try out next time.
Delicious! Drive-through was on point today! Fresh burger, fresh chicken tenders, and fries! Good job team! 👍🏽👍🏽
It was exceptionally clean an our order was on point an the food was off the chain .The staff was Awesome especially the young lady at window Cheyenne Pounce.
Loved the steak and chicken fingers with that gravy. Reminds me of my Dad's white gravy. At our family business we use to sell a lot of French fries with white gravy on top. mmmmmmm.
I want to commend the two HARD WORKING employees working at the Dairy Queen in San Angelo, Texas on Knickerbocker. Date: 09/17/2022 @ 1900. They deserve a bonus!!
Great food! Wonderful blizzards! Can't beat the prices! The service is friendly and the stores are clean. Even drive through is clean and will kept!!
Cashier Kayla was absolutely amazing, best customer service I’ve had. I would highly recommend a raise or some kind of recognition, I will definitely be back because of her!!
This has got to be the CLEANEST fast food restaurant I've ever seen!!! I'd dare to say that that you could eat off the floors here!!! The employees are always nice and the food is consistent.
Great food and my great granddaughter loves the grilled cheese kids meal and I love the tacos and we both enjoy the ice cream.
I had a delicious cheeseburger and fry combo. The bun was excellently toasted. The patty was wonderfully cooked. The fries were cooked just right and were the perfect temperature.
The closing time was at 11 o’clock and we arrived to the window at 10:45 PM. The manager was very respectful and awesome; and the employees were smiling, also were very respectful as well. Absolute kudos to this Dairy Queen regardless of the time they treated us great! Rebekah Ramos-Hernandez
Great place for a good burger meal.
This is a very nice and clean place. Esperanza Rios helped me with my order. She asked if I carry my blue bag all the time. I told her that it was a chemo portable pump. When she found out what it was she showed empathy for me .that made me fill welcome to this DQ. Great service great working team. Thank you miss Rios..
Really clean, and customer service was excellent. My new complaint is that on their website it states they are open until 12AM, but in fact they close at 11PM!!??? Might want to update your website because not only me, but 4 others tried to go thru the drive thru 🤔
My experience here was made that much more pleasant because of an employee named Francses. She was sweet, helpful and caring especially to my 80 year old mother who has dementia. Thank you.
Awesome service from Taylor. He was absolutely awesome at the menu with his quick answers and has very professional customer service and overall very welcoming vibes. 10/10 service, this guy is amazing. Food was great too.
Going in absolutely made my day, the ice cream and service was great! The atmosphere was cozy and happy!! I love ice cream and trying new things, but without a doubt Dairy Queen will always be my favorite (for my budget and for the flavors)!!
Clean place to eat. The tacos are crispy. My wife loves the steak fingers. This month they had a peach cobbler blizzard which was great.
Love me some dairy queen. They've always got the best stuff. I'll go back again & again.
The manger Ethan is the most sweetest, professional person i’ve ever came across in fast food business. Love coming to the knickerbocker location
Can't decide between dairy queen and king buffet? Just go to Kung Fu noodle. After all, royalty costs too much. Good Big Macs though.
This place has been remodeled since the last time I was here. Very nice inside! Food was hot and fresh and of course the blizzards were yummy too! Employees were very friendly and food came out quickly! Bathrooms were nice and clean. There is also an outside eating area. We enjoyed our visit and we will definitely return!
Today's order Saturday May 21,2022 was good got the new steak dude sandwich ,Fries,and a sweet tea for dessert I got the mini thin girls out blizzard was actually really yummy the sandwich was so good I forgot to take pic of actual sandwich but also ordered the chicken basket and got a pic what was left .I got pics of store inside and out the wait was a little long due to one cashier but over all just that one thing it was good and understandable for a waite.well they got like a shade thing in drive through
The only place that I know you can get steak fingers with white gravy and garlic toast is Dairy Queen, I look forward to going to Texas and enjoying the flavors of two different restaurant in one of those restaurants is Dairy Queen. All the Dairy Queens that I've ever experienced since I left Texas in 1984, they either don't have the full line of products or they have ice cream only, or they have sub sandwiches and healthier choices like in California. Texas is only place that you can get the full line of Dairy Queen products that are offered. So if you get an opportunity to try the steak fingers give it a try.
My husband, my daughter and my husband all had burgers and they all said they were delicious. I tried the spicy chicken strips and they were AWFUL 😖
Food was prepared quickly and was good. We had tacos and the jalito burger. Service was what you would expect from a DQ in most areas. However when I used the men's restroom there were no paper towels or a hand dryer off any kind. Was a bit caught off guard and put off.
Took over 45 minutes to get thru the drive thru window, purchased 2 Hawaiian Blizzards,and a taco salad, the blizzards were a bit melted and salad was luke warm when finally served. The greens were brown and wilted, and had very little meat & beans, soggy chips, it pretty much went into the trash as it was not edible. The blizzards were good, other than not being as thick as they normally are.
Brand new restaurant; clean, great service, and easy on the wallet. I was sure the burger was cooked before I ordered it because the cheese wasn't melted (always a dead give-away on IF the burger is cooked ahead of time), but, overall a good value, a very clean restaurant, and very friendly staff.
Only went to drive thru. Exterior was clean and well maintained. A little wait at the drive thru but the line moved fast. Got our ice cream quickly. 1 of 2 items were correct and did not realize until we drove off.
I have only ever been through the drive through, so I cant say about the inside, but what I can say is that their food is great, love the tacos, and they cant make you pull forward to wait for your food because of they way the drive through is set up. I hate when places make me pull forward.
Ordered through door dash, got chicken finger basket with cheese bites, the cheese wasn't really cooked all the way, and the order felt a bit cold, and the bredding of the chicken was kinda off but otherwise it was pretty good
We ordered the chicken strips and beef steak fingers, and they were delicious. The toast was not fresh,and it was not buttery enough it was tough. The fries were not as fresh as they usually are, but the gravy was delicious.
A friend and I had a nice quiet lunch there today. And it was a good experience. The service was quick, friendly and professional. Good prices ( typical) the food was hot and tasty. ( My friend had a cold treat) but it was good as well. The store was clean and well maintained. So Yes it's worth giving them a visit.
Food tastes good. Food came out in different sets instead of all at once. Didn't even ask if it was for there or to go. But overall okay.
Love the Blizzards but the employees seemed very unorganized. Our ice cream sat on the counter in the drive thru for about 10 minutes while the drive thru lady and manager walked right past it several times.
I love DQ, however these employees at this location need a little more training in customer service!! My first time at this location and the employee at the counter did not greet or say anything just looked at me like I was supposed to read her mind. Going on 15 minutes for my food that was to be to go!!!
Better and faster than most DQ's but their credit card machine was not working. It would have been nice to have been told this while ordering ether than after waiting in line for 8 minutes at the drive thru window. Luckily I had cash, not everyone will.
The dude always is good. Onion rings are sub par. Fries is the way to go. Taste is very much like those commerical places. But if you go to DQ it's for the steak fingers which is good not as great as I had before. The Texas toast seems very less buttery, and more bland. The ice cream or blizzards is the reason to go there. A meal cost less than ten but not as great as Big Burger, or sonic.
We ordered the hungerbuster jr combo and paid 8.99 each. When we sat down noticed it was 7.00 on a special deal that was posted by our booth and included a sundae. I asked the server why we got charged two dollars more and she said you had to ask for the special. Seems to me the young woman who took our order could have mentioned it. We are regulars there and think that courtesy should have been extended to us or any customer. The food was fine but thought how much better our visit would have been with a little discretion from the lady who waited on us.
We travel full-time from state to state & go to many Dairy Queen locations. We had never been to Texas before & so this was our 1st Dairy Queen experience in Texas. We always have our big 135 pound Brazilian Mastiff puppy with us who equally looks forward to his Dairy Queen "Pup Cups" as we do our ice cream treats. I decided to go inside & order for take-out. This Dairy Queen location was BY FAR the CLEANEST Dairy Queen we have ever been too. I was highly impressed! I was the only customer in at the time as it was the middle of a weekday. There were 2 employees there at the time. The cook & a lady doing some prep work. I got my order & noticed the Pup Cup was lighter than any others I've had so far. Not a big deal I figured because it was up to the top full. I went outside to our truck to give my puppy his treat & I realized the Pup Cup wasn't ice cream. It was only Whip Cream. This was a 1st for me & I figured maybe they made a mistake so I went back in & both employees were busy doing stuff. I patiently waited a couple of minutes for one of them to look up as the cook was facing my direction but he never glanced up to see if any customer was there. Neither did the lady in the back left. I moved around a bit as to get noticed & that didn't work any better. So I then politely spoke & said "excuse me" MANY times. Each one louder than the previous time. I spoke so loudly that I began feeling as if I was being rude but still no response. By now I felt I was either intentionally being ignored or they were really bad at paying attention for any incoming customers. Either way I had had enough after about 5 minutes of standing there. Not once did either employee check to see if any customers had come in & were waiting. I decided to shout out "Hello?!" Finally the cook looked up & in a much quiter voice called out to the lady employee who somehow was able to suddenly hear sound. I finally asked her if this was a standard Pup Cup of theirs or was it supposed to be made from ice cream. She looked at me funny & said "it's standard". I told her this was the only place to substitute Whip Cream for ice cream & she just stared at me so I walked out & will never be back to this location no matter how many times I'm in the area. VERY POOR CUSTOMER SERVICE.
This dairy queen on Knickerbocker Road is the worst I've ever been to (when it comes to service). Multiple times on dinner and lunch shift I have had problems with the orders getting messed up, people getting served before me for what ever reason, having to go inside to get items after drive through failed to get it done when I was in line and no one ever brought my order out so I had to go in Food was good. Everything else HORRIBLE
Second time at this location either out of product or something broke so didn’t get what I wanted. The rest of my party did eat.
Food and Ice Cream was great, however I got an extra Blizzard to take to my son and they sent me to park as I waited for my steak fingers. I waited for almost 15 minutes 😩 I even told young man my other Blizzard melted, he said "have a good day , thank you!" Oh well, Blizzard turn to milkshake.
4 people in the kitchen and no one would take my order. It was taking staring down one of them to take my order. Whoever the regional manager is needs to talk to both restaurants there service is awful.
Have tried to get ice cream here twice at least an hour and a half before their closing time yet they said they were finished serving for the night. I now drive across town to get better service at the other DQ.
I got the cookie dough blizzard, and it was nasty. The cookie dough tasted like bananas. They replaced it with brownie. Again, tasted like bananas. Service was nice and replaced my ice cream for free. They were very friendly. But the cookie dough and brownie batter is extremely banana-y and gross.
Went by the drive-thru and was told to drive on to park while they cooked more steak-fingers. After 45 minute wait, they finally came out with the food and said, "Sorry for the wait". Not going back there anymore!!!
Ordered 2 large butterfinger blizzards tonight. Top 1/3 of the blizzard had a small amount of butterfinger and bottom 2/3 was just plain icecream. Not pleased with this order it may be my last from this store. I had a problem with my last food order at this store which was not eat able. This store has not had the best food in the last few weeks.
I’m very disappointed in our experience here. We typically go to DQ on Sherwood but were on this side of town so figured we’d stop for some dinner to go. We ordered (1) 1/2 lb. Jalitos Ranch burger combo, (1) 1/4 Hungerbuster burger combo, (1) patty melt combo, (1) kids meal chicken, and (1) kids meal steak fingers. We ended up only getting the Hungerbuster meal and kids chicken meal correctly. Instead of kids steak fingers, we were given chicken, my husband was given a 1/4 lb. instead of a 1/2 lb. and my patty melt was NOT a patty melt at all. It was legitimately some toasted bread, an unmelted slice of cheese, slathered in mayo, a patty, and raw purple onion instead of grilled onions. Seriously? We spent $40 for our order to be all wrong. I understand people make mistakes but my goodness, this was a terrible experience and I don’t believe we’ll be going back. I’m sharing the photo of my “patty melt” because honestly, it’s almost laughable.
The lady that took our order was RUDE and impatiently taking our order. She hates her job so much she can find a new one.
Went in with my kids didn't get any service stood there for a while people were in the back saw that I was standing there with my kids but never helped me so we left sounded like they were having fun though can't say they were bbusywe were the only ones in there plus 2 employees that were on break so we just left to sonic instead
I'd give it a zero but you have to check one star to put a rating. Unfriendly discorteuos lackadaisical attitude towards the customer. And $2.75 for a small dipped cone that wasn't even two bites? Asked for senior discount couldn't do unless at order window. order check out but was told has to be done at order
Went through the drive through, ordered a belt buster with cheese and lettuce only, dry , when I got to my destination I found out that my burger had onions and mustard on it. Called them, I guess the manager didn't want to be a manger that day! When I told her my problem she muted me, and then hung up on me, very unprofessional and rude..
It took 20 mins to get a blizzard. Horrible service.
They got our order wrong and when we confronted them they told us we were wrong and he was very rude. The girl cashier we had was very disrespectful and not nice at all, she said we didint know what we were talking about. This was the worst dq I have ever been too. I would put zero stars if I could.
No effort at all. The ice cream was grainy... if they can't get the ice cream right, why bother with anything else. Typical San Angelo.
Says online they don't close till 11:00 p.m. and three cars in front of me waited in line I finally get up there and I wait another 15 minutes at the speaker no one would answer and no one would even tell the rest of us behind that they are closed. A total of 8 cars was unaware that they were closed. It wasn't even 11pm yet. This was at 10pm. Why does it say on line that y'all are open til 11pm but closed at 10 pm!?
As me and my family walked in one of the employees asked how can she help us. As We was going to order she walked to the back and didn't even take our order we had to ask if anyone was going to take our order we told to wait . It would have been fine if there were busy we were the only one's there at the time
Lady was very rude when making my order through drive through. Then got my food without a bag just a box that had grease all over the bottom. Then got home and opened it and I had order a four piece tender basket and got what looked like a kids meal chicken nuggets. With literally 15 fries. All for $9.00. I thought I would try them out since I haven’t been to a Dairy Queen in a while. But I definitely won’t be back.
I went for an ice-cream cone and a Sunday 35 min later I'm still waiting. I noticed the drive thru was moving fast and they were getting ice cream. I asked the girl at the register what the hold up is and she says there alot of orders ahead of me. I asked her if the drive thru is their priority and she says yes. I asked if I will wait till the drive thru is done and she said yes. That is bad customer3service. I rarely go to this dairy queen and will not be returning again.
*INCOMPETENCE ACROSS THE BOARD* Specifically asked in the drive thru if they had chocolate soft serve and they said yes. they didnt know how to use the app/scan a redemption code. They handed me a vanilla sundae with chocolate sauce and insisted it was correct. When I attempted to correct their error (numerous times), they denied it and said "You can say it nicer". After refunding my order they didn't even give me my card back. Would give them negative stars if I could. How do you work at/manage a Dairy Queen and not even know what soft serve is? *NOT WORTH YOUR TIME AND MONEY*
I NEVER leave negative reviews. This is my first! There were 3 cars in front of me. I waited over 30min in the drive thru line. I get home and look at my order and see it's completley wron . This isnt the first time this has happened but definitely the last i will ever go to this dq. I would rayher drive across town to get the right order at the other place. Very unhappy.
The staff seems really distracted, and tends to mess up the simplest of requests. When asked to put light mustard on a burger, they instead decided to put a fat glob in the center to try and deceive me. Then when asked for a chocolate Dilly Bar, I was given a mint chocolate Dilly Bar, simply because the employee didn’t pay attention. Finally, I asked for a kids dipped cone. Simple. Doesn’t take much time. But when it came out ten minutes later, the employee used the excuse of “ice cream rush in the drive-thru.” Since when does the drive-thru take precedence over waiting customers in the lobby? Especially when it takes less time to make a kids dipped cone than it does to make a blizzard or a sundae? I would gladly remove this review and leave a higher one, once attention to detail is applied, and all customers are treated with the utmost respect, rather than brushing them aside.
Terrible!!!! Burgers must of been reheated in microwave cause bread was hard and it was just terrible. Even said something to cashier, but she just ignored me. Oh well so much for a quick bite for us 🤢🤢
I couldn't get a oreo brownie earthquake, I'm gonna tell you I was heartbroken. The service was good, but they couldn't really give me what I went there for, the chicken strip basket was a bit dry, and the toast, well it was bread with some melted butter kind of slapped in it. Really gently, barely any one there. The fries were alright but not great, this was probably because I was just that heartbroken. Even the drive through person felt my pain
I love DQ, but this particular location has been a "misfire" every time we've gone. I'm talking about a 17 minute drive thru wait when we were one of TWO cars in line. We. Only. Ordered. Two. Milkshakes. They got it wrong again.
Their drive thru prices are different than those inside the store. The young lady got my order wrong, and was rude when I corrected her. Then when I questioned both her and the manager, they were both rude, and the manager wanted to know what I wanted them to do about it! I won't go back!
They start turning people away that have been waiting in the drive thru at 10-15 minutes before posted closing time. If you are that lazy that you can't wait until 10 to clean the kitchen, change your hours to 9:30 so people don't waste time driving across town to bother you with taking their money.
Went to Dairy Queen at 9:20 pm and staff said grill was off 9:30pm I said it’s 9:20 pm and she said manager wanted grills off at 9:30 , we left and literally 4-5 cars drove off as well. Also had to wait it line for someone to get 2 blizzards for over 20 min in line. I’ll won’t go there again
Ordered food from the drive thru and the food was absolutely horrible! Bread was harder than a rock! Might as well ate toast! I live 20 min away and wasn’t gonna do a round trip to replace it with another crap order. If hard bread is what you’re craving, this is the place for you!
We waited 20 minutes for 2 ice cream cones and an ice cream sandwich. Everyone that came in after us got their food.. When I went up to the no one acknowledged I waited another 10 minutes for someone to help me. When the cashier asked me I told her I've been waiting on 2 ice cream cones. The professionalism of the employees and manager were no good. Not going back again
It would have been nice to at least be acknowledged. We waited in the restaurant for 10 minutes at the counter and didn’t even so much as get a hello or be right with you. 2 people working the front counter and not busy. There was only one other person in the restaurant. Very sad customer service.
Their service is always kind of mid. The teenagers working there always have an attitude regardless of how you treat them. The gravy is absolute garbage, it was water with pepper essentially not to mention the prices. A 4 piece meal is $11. I’d only go here if you absolutely had no other choice
Die hard DQ fans here. This location has the worst customer service! My daughter and I were in the drive through one hour before closing time (only car/customers) and they refused to take our order. We parked to go in and the staff members ran over and locked the door before we could get in. So, we drove over to Sherwood for our ice cream treats. Service there was outstanding!
Went through the drive through, Only car in line at the time. After waiting at the window 5 understandable minutes, I was sent to the parking lot to wait. Waited a little under 15 minutes, so I went inside to find all the kids working there just talking to one another. In the midst of me waiting to ask for my order, another gentleman explained how his whole family ate already and still hasn’t received his food. I got my food shortly after for EVERY single burger ti be incorrect… I think it’s my sign to leave Dairy Queen alone as this wasn’t the first.
Went with kiddos to have dipped cones and you know everyone is going to want a water with ice cream so we order water cups. The register shows "Free water cup" but we were charged for the cup. Asked the cashier and she said it's just what we do. I responded by asking you charge for things that are shown to be free? She didn't care. So Peter the manager came up and said really man it's 15 cents to which I replied... exactly. Suggestion to the owner: First - I know finding employees is though but please keep looking as these two were not good quality workers. Second - Customers are going to want water so find a way to provide free water. Get paper cups or a good water fountain. Take care of the customer. Don't make the whole family upset over 15 water cups that are advertised as free.
Ordered 2 4 piece steak finger baskets Charged me for 6 piece steak basket. Brought that to there attention They refunded the overring. When I got home all that was in the boxes were 4 steak fingers. No fries no toast and no gravy.
Even if you order any blizzard, they get it wrong. I even asked the lady that handed them to me if the flavor was correct because she said the wrong name, and she assured me it was correct. Of course, when I got home (a full 5 minutes away), the blizzard was the wrong flavor, and when it was handed to me in the drive thru it was already dripping. I handle the already liquid ice cream from here often, but can you at least get my order right?
WARNING do not waste your time at this Dairy Queen! Worth experience I’ve ever had at any restaurant. Spent 45+ minutes in the drive thru and never got my food. Paid for my food then waited 20 minutes the drive thru employee was going to give me food that had set on the counter for more than the amount of time I was at the drive thru window. When I told the employee I didn’t want the old food, she told me if I was going to be rude, I could just leave. I asked for my money back and another employee told me I had to pull around to get my money. I still hadn’t been given a receipt, so I refused. The manager finally gave me my refund. When I told him how his employee acted he just said they were trying. Horrible experience at what supposed to be a Texas staple. I’ll never go back!
Last week during the snowstorm, I stayed in San Angelo Texas for a whole week. My truck was broke down and I Uber Eats me some food from Dairy Queen. I haven’t had it in a long time so I said great. Let’s eat at Dairy Queen and the same day later that night, my stomach got nauseated and I still throwing up. Dairy Queen gave me food poison in San Angelo and I was miserable. I said great. This is all I need. It was coming out. Both ends for two days. and all I have was the chili cheese fries cause the damn Uber eats driver left my hamburger and I couldn’t get them on the phone too go back which thinking back of the whole thing might be a good thing since the fries gave me food poisoning. No what condition I’ll be if I ate the damn burger.
I just want to say I know it's rough when your about to close and people come in, but last night's crew , Friday the 16th. The cashier was rude and rushing us to pick something. At the end of it we were going to dine in but the rudeness made us leave. We bought multiple items but the Banana Split was terrible. All that was in it was just the banana, a few pineapples a slither of chocolate fudge on the bottom and it was covered with whip cream. Nothing else. Especially how can you forget cherries? And that's the main item that we came for. If you don't want to do your job let someone make it right that way the whole store doesn't look back. And when bringing it out the cashier should have noticed it was wrong when she took the order.
In orderd 2 tacos and a Chicken Taco salad! First, the speaker on the drive thru is so low during lunch that you can’t hear what the cashier is saying. Second, my chicken taco salad was horrible. It looked nothing like the advertisement on the menu! All ingredients put together still only made 1/4 of the actual taco bowl! If you didn’t want to take my order or make the salad correctly I could have taken my money to another business for a decent salad! What a complete ripe off and a waste of money.
If I could give a 0 star review I would. I had the worst experience at this location tonight. First of all it’s very rude and disrespectful to interrupt your customers when they are trying to order. Then rushing them is also rude and unprofessional. Then when I pulled up to the window and paid the cashier tried handing me my drink ice cream and card to me all at once and spilt the ice cream all over me and I proceeded to hear him blame me for spilling it when the other person in my car clearly witnessed him spill it on me. Then the new promo comes with a cup and I asked for the cup when I ordered and did not receive said cup and when my girlfriend asked if they had any left in a polite manner the cashier flat out ignored her comment and shut the window. I proceeded to wait another 10-15 minutes in the drive thru waiting for my food covered in ice cream. Ive been coming to Dairy Queen since I was a child and this was the worst experience I’ve ever had. I will not be returning to this location ever again. I’m a manager myself at my job and if my employees acted like the ones I dealt with tonight I would either write them up or have them fired and out my door ASAP. Do better DQ
Everytime I come that always forget my drink. They did this again just 3 minutes ago and I reminded them politely and since I asked for a dr pepper they gave me a coke! I've goe 5 days in my entire life and everytime its about the drinks and service. Because they never pay attention always laughing and never having the order ready.
I ordered here with grandfather and they’re out of both drinks I asked for which is fine. Then I tried to get my grandfather his tea which they didn’t have where they said it was located and never brought out the tea. Then I get my food and my food doesn’t have what ordered so I’m going up to the counter three separate times which I feel is a bit ridiculous so that’s why my review for this location is low. Other than the they were pleasant, I just did not have a very pleasant experience. 😊
Ordered a double cheeseburger and received a single meat. Called the store three times and got ignored all three times. I can’t even go back because the cashier never handed me my receipt and was unprofessional. Do better next time. Very disappointing.
Had an order to pickup here and waited so long (more than 30 minutes) I actually decided to drop the order and go home. Its laughable at best. The order wasnt that big either. Over the past few months Ive had orders here its been slow (10-15 minutes over expected time on doordash) but this.... wow. No customers there so guess if you want a quiet atmosphere. Think everyone else has the same issue?
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3006 Knickerbocker Rd, San Angelo, TX 76904
Highlights
Dienstleistungen
Speisemöglichkeiten
Restaurant-Infos
Ausstattung
Die Nachbarschaft
Standort
3006 Knickerbocker Rd, San Angelo, TX 76904
📍 Die Nachbarschaft erkunden
park in Tom Green County, Texas, United States of America
stadium in San Angelo, Texas
Spiele
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🏆 Belohnungen von DQ Grill & Chill
10% Rabatt
Bei DQ Grill & Chill
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Alle 100 Scorepunkte = 1 Belohnungspunkt
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