I enjoyed my experience here at Bill Miller as I always do when I'm in SA. Took the family here to finish the day after our time on the Riverwalk and Alamo and left stuffed. Food was great for us and we will always come back. Thanks Jochelle for your service and everyone else as well. You guys rock. PS: Julian and Juan Castro did not succeed. Bill's is still tops with us.

Best beef soup! Hardy and tasty. Perfect for a chilly day.

Always good food.

Food is consistent service is always friendly and prices are always competitive.

Real BBQ great price, great taste. Some offers are crazy cheap. I got 1 pulled pork sandwich, fries and a drink for $5 And some of there regular items like #7 are like 2 pulled pork sandwiches fries and a drink got $6.50 wahh Big ol drink and free refills unlimited condiments clean restrooms just great over all. Real fast people as well. Thanks staff

We ordered through the drive thru.

We love Bill Miller's! It's one place where you won't ever be disappointed. The customer service is always on point. Their restaurant is always clean & the food?! The food always hits the spot, no matter what you order. We will definitely be back.

Liza , cashier was very helpful and friendly.. the food also was very good, it’s nice to see a beautiful woman taking your order.

Two-Piece chicken meal with sweet tea and fries. But I call comfort food. Great for lunch

I got a wild bill burger/sandwich and it is so good! Yall need to try it, don’t hesitate to try this

Brad Hines

Good eats and prices. Friendly service. They fixed the small problem I had immediately. Would go back.

Suzanne G

Wonderful, cafe style bbq place. Brisket is excellent. Fried chicken is 8/10, not too crispy. Our server was personable and patient. They're busy, but worth it!

Priscilla Casares

Always quick with our order so early in the morning. We get our orders taken shortly after arriving. The wait is minimal for 2 tacos, and iced tea. The staff is always so friendly in the morning. Thank you for your great service.

Don Cook

Found this place by accident while leaving Ft Sam Houston. Definitely a spot for locals. Employees were beyond nice and friendly. They went out of their way to help us. Food was excellent. Pinto beans were some of the best I've ever had (sorry Ma). I wasn't crazy about the sauce on the brisket but the meat was perfect. I will definitely eat here again. Next time I'm getting pumpkin pie I don't care how full I am!!!

Superevilnine

On 8/15 I visited this Bill Millers for the first time and was pleasantly surprised with how nice the worker's were when I entered the building. From the lady saying hello and what could she get me to the cashier (Rosary) if I remember correctly, very nice service all around. I ordered the chx strips and they were perfect, the white gravy was great also. I tried to get a refill and asked a young male manager and he cut me off before I could fully ask for a refill saying "hold on", I get it your busy but don't interrupt a guest while they are asking for something because you feel overwhelmed ATM, I even tried to give Rosary a compliment and he seemed to care less what I said, but she said thank you so I guess that's all that matters. Food was great, employees were great, management at the time not so much. Thanks again Rosary, and your customer service skills didn't go unnoticed💯

I had the pork ribs, awesome choice. With 3 sides. Cole slaw, the best. Potato salad, almost home made. Green beans, savory. service is always great. I love the ambiance, western.

I had the pork ribs, awesome choice. With 3 sides. Cole slaw, the best. Potato salad, almost home made. Green beans, savory. Service is always great. I love the ambiance, western.

The meats are hit or miss, but always edible. I really like most all their side dishes. For BBQ, their prices are reasonable. They have awesome breakfast tacos. Excellent tea, sweet or unsweetened. My wife says they have the best chicken tenders, bar-none.

Went through the drive through. It took 20 mins to get it order... went back through the drive through because a couple cars after us was served... they said they were waiting for pancakes.. Although the food was good and the bacon was cooked perfect... most places at undercooked or overcooked...

I had stopped eating at Bill Millers quite a few years ago because at that time the stores were being pretty stingy with their brisket in the poorboy sandwiches, their French fries tasted like old grease, and their fried chicken was mostly all crust and very little chicken meat, so, I stopped eating there altogether. Recently, I was at work, driving around town all day, then I became very hungry, the only open restaurant at the time, in the area I was at, was Bill Millers, going against my principals, I had to bite the bullet and eat there. Surprisingly enough, the poorboy sandwich I had ordered had a satisfying amount of meat in it, and so, I enjoyed it. This time, for this visit, for this review, I had decided to give this BM a try to see if this particular BM gave enough meat in their sandwiches, sure enough, another satisfying sandwich! These past two visits to BM are making me wonder if BM corporate had decided to add a little bit more meat into their sandwiches. I wonder 🤔, or perhaps it was just a fluke??? We'll have to see on my next visit to BM. As for the chicken & fries, I have not yet tried them, I don't think I'll ever try them again but who knows?? Maybe someday I'll take the chance to try the fried chicken again. Eat well my friends!

Are you kidding me.?? Bill Millers BBQ , absolutely the best, but theres only 1 thing you gotta have with your meal,,,Home made Texas Sweet tea.

Great food best tea

It’s very busy here and feels rushed when ordering but that’s pretty normal. The food was hot and fresh! I got the chop buckaroo and the fries were fresh which is one of my favorite things is hot fries! Also I know not everyone likes pickled onions but theirs is always marinated perfectly I freaking love it 😍 I always go to this location

Well, in their defense, we did get there at 8:30 pm, but if the restaurant says it's open till 9 pm , then they should attend to us, the paying customer, with respect. At least force a smile at customers. They had put up all the food already and were so confused as to what to do when we got there. The manager was not courteous either. We love Bill Miller's. It's always our go-to place when we can't have dinner at home, but we live by SeaWorld, and we've never experienced anything like this at the Bill Millers there. The food was very good as usual, and I'm sorry we ruined their plans to possibly leave early, but the attitudes need to be worked on even when things don't go as they planned. It was so obvious, and it made us feel uncomfortable.

Good food. The brisket wasn’t impressive

Food is good. Service is good. The carpet needs to be removed. It stinks and I always leave with a stuffy nose because of the, potential, mold and allergens within and/or underneath the carpet. Other Bill Miller's have tile. Please remove the dirty carpet.

Down home laid back vibe good bbq liked coleslaw no Mayo light vinegary dressing

+2

Shirley Curtis

I had the pulled pork sandwich 🥪 & it delicious. Decent BBQ for a fast-food place. I would visit again to try the ribs & brisket. They have a tangy sauce that's awesome.

Tony

The good was great and hot. Had me a serving of cherry cobbler to go. Staff was friendly and got our order of quick. Only fault I saw was there were multiple tables that had not been wiped down. I'll still be back for sure.

I love Bill Miller BBQ and all that they offer but for some reason I just keep ordering the fried chicken. I love that no matter which restaurant I go into, they are all consistently clean with amazi…

I love Bill Miller bbq and all that they offer but for some reason I just keep ordering the fried chicken. I love that no matter which restaurant I go into, they are all consistently clean with…

I love Bill Miller BBQ and all that they offer but for some reason I just keep ordering the fried chicken. I love that no matter which restaurant I go into, they are all consistently clean with a…

I love Bill Miller bbq and all that they offer but for some reason I just keep ordering the fried chicken. I love that no matter which restaurant I go into, they are all consistently clean with ama…

I went for lunch with my husband got beef soup which comes with half a spoon of rice i asked if i could have more rice assistant manager sternly stated if i get more rice i will be charged for a …

I had the chicken, it was good but the best I have had. The prices were reasonable as far as BBQ goes. The bathrooms and dining room were clean. The service and friendliness was exceptional.

I had the chicken, it was good but the best I have had. The prices were reasonable as far as BBQ goes. The bathrooms and dining room were clean. The service and friendliness was exceptional.

I had the chicken, it was good but the best I have had. The prices were reasonable as far as bbq goes. The bathrooms and dining room were clean. The service and friendliness was exceptional.

I had the chicken, it was good but the best I have had. The prices were reasonable as far as BBQ goes. The bathrooms and dining room were clean. The service and friendliness was exceptional.

I had the chicken, it was good but the best I have had. The prices were reasonable as far as BBQ goes. The bathrooms and dining room were clean. The service and friendliness was exceptional.

With all the increased price changes... can this location invest in a speaker box that you can hear my order through? Its definitely not going back into the service or quality... \n\nI am constantl…

I think BM bbq is getting greedy by the day. Had lunch with my husband about six month's ago and I thought the food was skimpy. Blaming it on the location. I was wrong. We tried it again today for di…

I think BM bbq is getting greedy by the day. Had lunch with my husband about six month's ago and I thought the food was skimpy. Blaming it on the location. I was wrong. We tried it again today fo…

I think BM bbq is getting greedy by the day. Had lunch with my husband about six month's ago and I thought the food was skimpy. Blaming it on the location. I was wrong. We tried it again today for …

Pros & Cons at the Helotes location. The food remains consistently high quality, wholesome, served hot and reasonably priced. REGRETFULLY, it is HIGHLY advisable to check your to-go and drive-thru orders BEFORE stepping/driving away from the counter/window. Three of the last three times we've visited this location, our to-go order was incorrect. By incorrect, I do not mean missing a 'roll.' During each visit, we were either short (missing) tacos, or the items that we were given were incorrectly made. If it were only me, I would not become overly annoyed (frustrated enough to not return for a month or so, yes, maybe). However, as these visits were to buy a number of tacos for groups of kids, the issue becomes 'federal,' no longer 'a local misdemeanor.' After each failed attempt to fill a simple to-go order, the duty breakfast manager was apologetic and reassured me that this was a highly unusual, fluke situation, and that they would be happy to replace the incorrect items if I would like to drive 25 minutes back or come in within a day or so. Neither of these options was attractive, so I (each time) embraced the "bad guy" experience with my daughter and her friends and got over it. By posting this, I am under no illusion that any meaningful changes will be made. To-go orders will continue to be made robotically and expedited to the customer without care. I only suggest that customers are aware of the reality that exists at this location and be prepared to receive a 'short' or incorrect to-go order if you wait until you're home to check it. Good luck.

Normally, they are good, but I asked for "marbled" meat & got dry pieces... Would have said something but I had eaten most of it and didn't want to appear to be one of "those" people scamming for a free meal. Next time I'll speak up right away...

I just don't think Bill Millers aced the breakfast menu. Tacos are small and not much to talk about. I got the breakfast bowl which was filled with beans, egg, potatoes, sausage and I added cheese. With a tea, it was about $12. Meh. It wasnt bad at all. Just not on the radar when I consider eating out for breakfast.

I normally order the 10 or 15 family fried chicken meal and the crispy chicken burger meal and have done so for years. I've never had a complaint until today. My older son requested the bbq plate meal with 3 sides. Since I've always been satisfied, I used the drive thru. Well, it was unfortunate this time around. Come home to open the tray and find ONE piece of brisket... ONE. AND the sides were minimal. Never been so disappointed although my son said, it's OK mom. It's NOT OK. Bill Miller's, you completely dropped the ball on this one. I hope this is not repeat occurrence because my son really enjoyed the quality of the brisket.

The last 3 times we’ve come, we’ve been asked to pull into a parking spot after paying at the drive thru to wait for something. Ok fine I get it, but it’s always been 8-10+ minutes, after waiting in the drive thru lane. Also each time theres other cars doing the same thing. Also the last 2 times - I came inside to get my order to see that it was ready but just needed to be ran/packed. The food was good, so credit where it’s due - I upped from 1 star to 3 but I still wish you guys would improve the drivethru process.

Bill miller is always great food. However this location has one of the worst kept restrooms and dinning rooms I have ever seen. Makes you wonder what the kitchen looks like. Some attention should be paid to staff cleaning schedules.

We all know the joke about Bill millers Bbq. To the point: I ordered the chicken tender plate.. the food was hot I don't know if it was fresh because I saw a tub of chicken tenders coming from the back. So do yall just make a giant batch and keep it warm for peak hours? The tenders are flaky but lack seasoning not even salt and pepper can fix them and some people say they have better tenders than Raising Canes, that's laughable. I can't really recommend a particular dish so take your pick and enjoy what you order. The atmosphere was fine quiet and soothing and the service was ok i received better service at the register. Overall it's just a fast food Bbq joint serving the local area

Less than 8$ for one meat bbq plate. At this price point I didn’t really expect high quality. Coleslaw was very good. Green bean was ok but beans and sausage tasted not good at all. I’m comparing its taste with 20-25$ bbq plates. Long story short , good for the price but I’m not gonna eat here again :)

Lemon pie was nice. Brisket tasted great. Fries were not great.

We ordered the Big breakfast, coffee, tea, extra biscuits. It was very Good. Though tortillas and eggs, not so much. Biscuits Yum. Started off ok but quickly went downhill. Could only order from Take Out side. Not a clue what was going on with that. Other side was blocked off. Food got cold while trying to figure out where things were. At 9:30am it looked like they were trying to prep for Lunch!! Looked like they were very short of help. Asked one person where were the forks, jelly, hot sauce etc... Turned and pointed with Blank look and says "Right there" and walked off!!!! Young man Ramiro, saved the day. Guess he saw we were trying to find a way to pack it up. Asked if everything was ok. I said No. He Helped get what we needed to carry our food so we could leave. Had planned to eat there. We weren't able to Thank him for his help. Guess he went back to finish His job!!! Though he took time to help us. Been awhile since I had been there. Oh well. Maybe we'll try again. Maybe.

I ain't gonna lie. The combo meals have gotten smaller, and the price of the meals doesn't match the food it used to be on point all the time, but times are changing... breakfast is pretty good..

I couldn't understand the drive through person on speak. I asked to repeat what he said And they still got the order wrong.

One of the best restaurants in TX . You can dine in or take out and get delivered to you. You can always order online or at drive though window or inside if you want to .

The food is a hit and miss as far as fresh chicken tenders. If you know true bbq then you know this is not the place to go. But its alright for what it is.

Jackie Nicole

I had a negative experience with a cashier and another worker today, but manager Mike was amazing with the resolution and customer service. Offered me a free drink or dessert to resolve an app issue and even went the extra mile to find out what the cashiers have been doing wrong to charge me so much extra $$ the past few visits. I hope to be back at his establishment, hopefully without some of the other employees negative remarks lol. Thanks Mike!

V S

Typically the service is good. However, lately when picking up breakfast tacos the egg is not cooked all the way and the tacos are wrapped up in a messy manner, half of the taco filling is outside the tortilla. Last time I stopped for a biscuit the butter container was filthy and disgusting. It looked moldy and even had a bug on it.

If u go thru the drive thru make sure they put what u ordered. Don't know if other people feel the same about asking for sample sauce it's a requirement to enjoy the food. When they forget to put it in there we'll it like u just don't want it anymore. Then they wonder why we make the employees repeat order cause they always forget the most important part. The sample sauce

The brisket was dry and gets a thumbs down. The bathroom was dirty and there was no toilet paper available.

Today purchased the family fried chicken. The chicken was not crispy, was under cooked..still raw on the inside (thigh). The skin was soggy...it was disgusting. When cut open chicken...it was still red inside...raw!!

Mediocre BBQ. The brisket was dry and everything was very salty. Girl at the cash overcharged us for our meals so we had to get a credit on our card.

The employee was nice. The ribs had very little meat on them. I paid for bones. The green beans taste like nothing but tomato sauce. The Mac and cheese was the best. The brisket was all fatty but good flavor. The sausage was great. Not my favorite place to eat unless it's marbled brisket tacos. Be careful when you go to the restroom. The floor is so slippery and greasy I was afraid I would fall the entire time. The walls look like they've never been cleaned, and someone peed on them. Probably not but that's what the brick looked like.

Server was super rude and in a hurry, you could tell by her face that she hates her job, same with the cashier. The place was ok clean and spacious, food was ok too... the employees attitude was the only unpleasent thing with the place.

Don’t order the turkey plate from here . They give you the most minimal amount of turkey. Not to mention they’ve stopped serving the dressing with it now and apparently the gravy I guess as well. I got a tiny portion of dry turkey no gravy to help it either. This isn’t at all locations as far as the amount of turkey but I’m goin to assume all locations have stopped serving dressing with it which is a bummer.

2 stars because the tea and fries are always fresh and hot but I think this resturaunt in particular ruined my expectations for the number 7 2 chopped beef and a small frie with a drink lol I went about 4 days ago and ordered the number 7 which I wish I wouldve gotten a picture of because it was a bread and fat sandwich lol it was pure fat and a HUGE bun so I called and complained the manager Sal is very amazing he kindly replaced my order and asked me to come back when I could because of the distance and so I did today and when we got there the service was quick and easy no pressure but my complaint is the sandwich in the picture it's empty and so is the other one lol

I've eaten here and took home several meals from this location with no problems. But it's always the one time that ruins the whole thing. I have no clue what that is in the bread looks like a dried slug or even a nose mucus 🤢

Lisa Garcia

Buyer beware . Check your order before you leave . Especially if you don't want to waste gas returning what they gave instead of what you payed for and wanted . Paid for a pumpkin pie 🥧. My husband loves it wanted to show him appreciation for all his hard work with a pie . Now everyone but him gets to enjoy it apple pie he said no thanks . Thanks to manager Mike for nothing he wanted to rectify the solution but Bill Millers has standards and it should have not been a mistake. At the prices they charge and struggle. It's a privilege and they seem to loose sight of there brand and what it means to Texas another let down new Location . Do better Bill Millers .

Jonnamae Aldrich

The BBQ sandwich I ordered was as soggy as they come. I think it was ordered and not picked up hours before I got there. And I thought okay this is a good chance to get rid of it since it was drive-thru I love Bill Miller's BBQ. But I will never go to that one again at Rigsby and i-410. I was in a hurry and couldn't go back and and that means to that one. The only reason I'm giving the food a one-star is because they don't give you negative stars to put on there

I usually enjoy Bill Miller, but lately the experience hasn't been great. The lines are always long because they don't have enough staff, and some of the team leaders are rude instead of helpful. I r…

I usually enjoy Bill Miller, but lately the experience hasn't been great. The lines are always long because they don't have enough staff, and some of the team leaders are rude instead of helpful. I…

We ordered a Rodeo plate our chicken was old my meats were drenched in so much grease the brisket was old dry no flavor just grease. Idk how they let food go out like that? My plate was $20 it was ho…

We ordered a Rodeo plate our chicken was old my meats were drenched in so much grease the brisket was old dry no flavor just grease. Idk how they let food go out like that? My plate was $20 it was …

They forgot my food multiple times and laughed at us. When we went back inside and asked for our soup they forgot and then told us 5 minute wait. We waited almost 15 minutes.

The quality of food has significantly gone down and todays service was horrible. So many short cuts are taken and prices keep going up. I'm no longer going to bill miller's.

The food was not good! The barbecue sauce tasted like ketchup. The meat was not seasoned. The sweet tea was not sweet. I was very unimpressed!

The food was not good! The barbecue sauce tasted like ketchup. The meat was not seasoned. The sweet tea was not sweet. I was very unimpressed!

The food was not good! The barbecue sauce tasted like ketchup. The meat was not seasoned. The sweet tea was not sweet. I was very unimpressed!

The food was not good! The barbecue sauce tasted like ketchup. The meat was not seasoned. The sweet tea was not sweet. I was very unimpressed!

The food was not good! The barbecue sauce tasted like ketchup. The meat was not seasoned. The sweet tea was not sweet. I was very unimpressed!

I hope this doesn't represent Texas barbecue. We got the 3meat platter to share with sides of potato salad, green beans, and some pecan pie. The brisket had smoke flavor, but not from quality wood. …

I hope this doesn't represent texas barbecue. We got the 3meat platter to share with sides of potato salad, green beans, and some pecan pie. The brisket had smoke flavor, but not from …

I hope this doesn't represent texas barbecue. We got the 3meat platter to share with sides of potato salad, green beans, and some pecan pie. The brisket had smoke flavor, but not from quality wo…

It is so annoying when the girl taking the orders at the drive-through doesn’t hear you at all when you are speaking plainly!!! Big turn off!!!😡 I had to repeat my order three times and it was very simple. Usually I don’t stop on that side of town unless I know it’s good, I saw it was very busy which is a good sign BUT!!!, it was not! I know now just because it’s busy means absolutely nothing! My food was horrible!!! I will not go there again! Unfortunately you cannot trust ALL bill miller’s! Some are good and some are bad! This one is bad! Also should have know when I saw trash in parking lot and trash at drivethru area! Big turn off gave them the benefit of the doubt and I was wrong! It was terrible!!!

For how expensive it is, the food quantity is horrible. I’m all about giving second chances, but never again. All My brisket tacos ordered this time, was the same two pieces that made one small strip of brisket in the so called taco. Never again!

1 meat place, 3 sides. Why are my beans mixed with the sausage. This was not a request!

This location is usually on point but this time and the past two times all I order is a number 4, 3 piece tenders. I can’t even get what I paid for 2 small tenders is what I am given. COME ON BILL MILLERS DO BETTER! Your prices keep going up, but the amount of food on my plate gets smaller!

Hadn't been to a bill Miller's in a while and was very disappointed with the food. Everything was dry. Was not what I remember them serving years ago. The staff on the other hand was as nice and welcoming as always. Maybe the dry food was just at this location

Worst BBQ I've ever had. A frozen BBQ dinner would have been better. I lived in San Antonio 20 plus years ago. Came back for basketball tournament and thought I'd try it again. Awful. Will never be back!

Samantha in front makes faces when asked for a certain order , she also lies when asked for a certain desert, I find out when I hear another employee say there is that certain desert. Bad attitude everytime she's in front.

Bill Miller's food has always been great. The service was not that good. The manager was on his phone and gave the feeling that we were bothering him. Our favorite spot is on division and San Pedro. Where we know the managers and the crew are awesome.

As soon as you walk in you get hit with that wet dog smell. Bro yall need to shampoo the carpets. Food are small portions not capatable to the prices. Not worth it. Restrooms are dirty dingy as if they haven't been clean in months. Get better workers. Worker that take pride. To the big bosses. Take pride in your stores. Not coming back. I'd rather go to Smoke house down the road.

This visit to Bill Miller's was the absolute worst. I had to repeat my order six times. Still got it incorrectly. They were never able to get my simple order. Apart from the order being incorrect. The food was cold. I can understand mistakes happy, but even the service was bad. The lady slammed my tacos down and handed me refused to ever make any attempt at eye contact.

The cashier was super patience. I was undecided (lol), but another customer said her boyfriend liked the poor boy sandwich. I ordered it. It was full of gristle that was unchewable and the bbq made the sandwich super soggy (I opened it right away). So I was like maybe it needs more sauce. So they kindly gave me some bbq. However the flavor was a bit better than tomato sauce out of a can. NO FLAVOR-no bbq smoke-seasoning, maybe it was just an off day. But I think I’m a snob because of the melt in the mouth brisket from Kansan City.

Fat and hard brisket for an $11.00 plate is horrible. There was an old dry bean in the hashbrowns also one of the employees was sweeping the floor with an apron on with flower caked on his pants and arm. Which means he was wiping his hands on his pants while preparing chicken.

I got a poorboy, they gave me little salty thin brisket? The fries we're dry, not fresh I ate the bread, the rest I threw Away, never again.

I ordered a brisket taco, and it only came with 2 small slices of brisket. This is the 3rd time this has happened, but I let the first 2 times slip away. If I go again and they only supply me with 2 pieces of brisket once again, I will have to talk to the manager or the owner about this issue.

I have to repeat my order six times. Once I receive my order was cold. It was as if the tortillas were not heated. This isn't consistent with Bill Miller's but the were not able to fix it.

I went through the drive-through and placed an order of 2 (15) piece family deals a number seven and number six and a number four. The order came out to $104 as we were leaving. I could hear the drive-through girl by the name of Celeste and I know her name because I asked for it at the window who was rude in her comment saying my goodness as if that was just too much to order.. I got to the window and that’s where they gave me her name and I asked for the manager by the name of Mr. Lopez who did apologize, however, didn’t seem like he cared too much. I let him know what she said was rude and offended us. And he wanted to fix it by offering us six brownies. I was so offended and upset. I canceled my order. I chose Bill Miller out of all the other restaurants to spend my money and this is how we get treated.. I am very upset of how I was treated. I asked Mr. Lopez for the name of the district manager, not her phone number, just her name and he refused to give it to me. He said there was no need to contact her because he would give me brownies to fix it, which I appreciate him apologizing, however it did not make up for the young child offending us.. I don’t know what’s wrong with these young people who don’t have any experience in customer service and thanks to her and Mr Lopez Bill Miller. Just lost over $100 order..

Went through their drive thru, the individual taking my order clearly did not want to be at work. She kept getting my order wrong and would not let me complete my order. I asked her if I could pull forward to the window so that she could hear me, she said yes, and I did. When placing my order at the drive thru window, she would not let me complete my order, kept closing the drive thru window while I speaking, would stand at the window with her back turned towards me, and would not let me finish talking. I had 6 orders, and was only able to place 5 orders. When I got home my soup & bake potato were cold. I attempted to call the store and the manager had the same bad attitude in which he stated the temp on the soup was fine. My food was cold. He requested that I take the soup back so he could determine if it was cold or hot. The customer service, communication, and food at this location are horrible.

I ordered a pulled pork sandwich and it had nothing but fat. Very disappointed and almost nauseated me. Will throw it out to the dogs in the street.

If you like poor quality meat, iffy bbq sauce then this is the place for you! I couldn't finish the brisket 🤮😵‍💫 little short counter help could use training in customer service also. Not a true Texas bbq establishment

rice was hard and hash browns no customer service no recommendations

Going home after a long day we decided to stop to pick up food. 1st things is the speaker needs to be fixed. I had to yell my order three times. When I got my brisket plate I had to laugh because I could not believe the brisket I was given. It was as thin as my little finger and half of that was fat. I called to complaint to Mike the manager and he did offer a free plate. So far out of my way so will never go back to pick it up. My question is why would anyone think it is ok to service that so called portion. Make that plate as if you are serving yourself. Do better.

Tried to choose what I wanted and the service girl was rude. they want to sell you what they want to give you like a dry link looked like a dry old finger bad service so I just left

I've been dining at Boil Miller's for decades. I usually go in for my taco and coffee and a piece of rye bread. At all bill Millers I never got charged until today at this one on probant. They said it wasn't lunch yet so they would have to charge me 45 cents. The price is not the point. If you have to charge for a small piece of bread for someone that is buying something else you must be on a very thin profit margin. This left a very bad taste in my mouth about Bill Millers.

A Texas staple and today I’m thinking their quality has taken a dive. My carne guisada taco not only looks sad but they forgot to add the cheese I paid for. Boo!

The service was extremely slow and the food was skimpy. I checked my order before i left and good thing i did. They forgot my extra potato salad.this location is alway a horrible experience but its what the wife wanted so yeah🤷🏼‍♂️👎🏼

I don't know how many times I've been to bill miller in my life. So I go often. This location today was horrible. The girl working the window was in a mood as was here compadre who usually works it. Mind you I was a walk up customer. I asked for hot sauce and they NEVER put any in your bag. That's why I always check my bag. I also noticed that my tortillas were missing. If I were to trust them and not check my order I would be out of food that I paid for. When I told them my order was missing items they all seemed more upset and weren't polite in fixing it. They seemed to be well staffed so it can't be on account of being short staffed. The guy who usually works the window made a snarl remark to the girl working the front about handing out her orders. It's like he could have done it but seemed to think it wasn't his job. Guess I'll try a different location for a while because this is common play at this spot .

I'm surprised how one of the managers attended to a client who didn't speak English... from the beginning the manager didn't understand and didn't ask for help... the client told him with signs that he wanted the whole chicken piece and the Manager began to make faces and make his eyes back... another client told him that's what he wanted…. I can’t help cause I don’t speak English too…

Richard Rios

Ordered 4 dozen tamales through the drive thru....paid then was told to wait in the parking lot.....after 20 minutes went inside and waited another 5 minutes. The didn't wrap them....they.put them in large aluminum pan and when we counted them in the parking lot there were only 36....had to go back inside and got suspicious looks like we ate a dozen .....waited a few minutes and got the last dozen. Par for the course at this location.....will take our business elsewhere....fed up!

Oscar Herrera

Went during there business hours and they didn’t want to make fry’s for the order. Shouldn’t have fries on your menu if you aren’t going to make them. I drove far just to come eat here and they were too lazy to make a batch of fry’s. Came to the Division location and they made fry’s for my order after I left the Probant location. GM needs to not be lazy and service their customers

Christina

The staff are nice but the food.... almost killed me. I ordered a salad delite with chicken. It was the only thing I ate all day and had water to drink. Nothing else. After a few hours I started to feel worn down but thought I was just tired. I kept tasting the salad even though it had been hours since I ate it. I went to bed eventually and woke up at 5am sick. I started throwing up and it ended up becoming a "coming out of both ends" situation. The worst and now I am laying here sick as hell. Never again. I am never eating there or any Bills again.

Eliseo Romero

Went BM and grabbed me some lunch. Last time I was there they forgot my brownies. Got them today and they tasted like if they were a week old. They were terrible 👎🏽👎🏽 ordered the pulled pork sandwich. I remember trying it the first time and it was amazing. Ordered it today it was nothing but huge chunks of ham and hardly any coleslaw. I've been eating at Bill Miller for 45 years now and gotta say. You guys have gone down hill. The service,food portion and quality. This review is for anyone ordering brownies or pulled pork sandwich.Just don't.Very disappointed!😑

Crystal Perez

I ordered a Rodeo plate for $19.70 and they gave me old chicken and my meat is just drenched in grease. Food quality is terrible

marisol cortez

Always check your order!!! Visited this location today and ordered one guisada with cheese taco, one sausage wrap and a brisket tacos with extra brisket. First off when I pull up the window the cashier hands me the wrong bag. Could have taken off with two orders of chickens strips but I was really craving my brisket and sausage. Then I give her the bag back and she’s looking for my order. She hands me a smaller bag and I did get that feeling to check my order but I was too hungry and had to go back to work. So I’m opening my tacos and my brisket taco only had 4 small slices of brisket when I paid for extra brisket! $5.35 for a regular tacos plus $2.50 for extra when my taco didn’t even have the amount of meat one regular tacos could have!!!! My sausage wrap…… no tortilla!!! I had to eat the sausage alone because now I am 20 miles away and obviously didn’t have the time to go back! I was so ripped off today!!!

Sanya Marin

I initially ordered a brisket, egg and cheese taco, and a sausage and bean one. I had to correct them a few times while ordering, just to get charged for a brisket taco and got bean and cheese instead. Communication is key in restaurants, especially when it’s not busy.

Martín R

So I decided to give the location another chance; bad decision. For starters, I had to repeat myself several times at the drive thru window and my order still was partially incorrect. My taco order was fine which is really my primary point of frustration. Much like the last time I ate here, my tortilla was cold and the edges semi-hare (and tell me why they chose to give me a tore tortilla?). It's almost as if they don't care about the presentation or quality of food served here. My eggs looked as if a scoop of some sort was used (and if that's the case, fine) but it was just placed in the tortilla not even spread across. I don't know, after my last encounter at this location I was so discouraged I didn't even visit any other locations to see if they too were starting to use these flat store bought tortillas. At this point, it doesn't even matter, I'm no longer a fan of Bill Miller Bar-B-Q and will no longer utilize the restaurant as a go-to spot to treat my out of town visitors, or get breakfast tacos for the familia.

Sabrina Santiago

This location is the worst. Other than staff being somewhat friendly their quality of food and quantity is lacking. This is a $9.75 salad with literally 2 slices of turkey and barely enough lettuce to cover the bottom of the small container it came in. Tsk tsk