Joe Paredes

Had the Hot Dog deal and even a taste of the single burger. Great tasting and the atmosphere was nice. The service was fast and friendly.

Jacqueline Carter

Shake Shack is so good! Loved the food, and the outdoor seating is nice. They have ping pong, cornhole, and mega Connect Four outdoors which makes it such a fun spot to hang out and eat a good burger.

Daniel Manjarrez

Came for something to eat with my daughter, The food is not bad. But the customer service is what takes all the stars. Friendly and attentive staff. I will definitely be back. The employees proved to go above and beyond.

gama mendez

First time here, great burger, got the truffle burger and it was great, not to dirty not to clean it was perfect. Place seems like a family or quick bite, but staff treats like five start, great job staff and food Till next time from “epmarketingcompany”

+7

Charles Hernal (CLH Properties)

They had a promotional burger called the truffle burger. We had tried it in Houston for the first time when we returned from vacation we had it again here in San Antonio. It was absolutely amazing. Unfortunately it was a promotional burger and is no longer available. they may bring it back

+3

Sam Whisenand

There's nothing more than what I love more than my kids is a great spacious Shake Shack!! I did go at an off time but still, AMPLE parking and was able to pick up my order seamlessly! I used my T-Mobile rewards for a free Shack Burger and also ordered a few things for my son and husband. Got their chicken bites, grilled cheese, BLT and their strawberry frosted donuts shake which was amazing btw!

+1

gus g

My Shake Shake burger was delicious. With pepper jack cheese. Tasty. The fries were crispy. My Dr. P was so refreshing. Loved it all!!

N M

Pretty good like any shake shack. The girl who took the order was very nice 👍

+6

A

Burger and fries are WOW! Perfectly cooked and full of flavor! I highly recommend this place if you’re looking for a tasty delicious burger with fries 🤤 My only complaint is that the workers messed up my order three times! I had to wait 40 minutes after I originally placed my order to eat.

John Gaona

My daughter took me for the first time and actually, the burger, fries and service were great. Now I'm sure because of its location and small size it was a little difficult for us to find seating. But still enjoyed. Eventually we moved inside out of the hot sun. Table service was great and very responsive. Servers were respectful and attentive. I just couldn't get past the idea of no plates 😆 Later I saw the trays that I'm sure are available upon request. But all in all, the food arrived to us hot and just the way we ordered. I'd like to go back to try more Off the menu. But it wasn't a totally negative experience. Thank you and see you again I'm sure!

+10

My server was very helpful and polite. He patiently guided me regarding menu variety. The hamburger was delicious (pricey, but good). The place needs an upgrade. It was not dirty per se, but it might be the area where it is located. I do recommend going and eating there.

Joshua Steele

Well, after spending most of the morning driving to San Antonio, then the spending the rest of the morning and the first part of the afternoon in the doctors office, we were ready for a relaxing late lunch. Just off the highway and across from North Mall, was Shake Shack, so we opted for a quick burger. This was one of the newer looking restaurants for a pretty run-down area. There was plenty of parking and a great outdoor eating area. Since it was a nice 84 degrees and cloudy with a 5 to 7 mph breeze we were pleased to be able to eat outside. The moment we stepped in the door we were pleasantly greeted by a genuinely nice lady. She didn't rush us to order and answered questions we had about the food. When were were ready, I ordered a sausage burger and my wife got the bacon Cheeseburger. At $9+ each....I originally thought that was the combo price. Nope! That's just for the burger! Well, it must be huge?!? Maybe we should split a burger? NOPE! Now I am not going to say it didn't fill me up, but I don't need too eat too much to get full either. It reminded me of an Applebee's slider! This burger was small for the price. Now the meat was delicious! No doubt about the great flavor and the roll was like a potato roll that was very fresh and moist. It was definitely a quality burger....but almost 10 bucks? I thought I was at Sea World for a second. Then to make matters worse....there was no "topping bar". Just a couple of bottles of ketchup and salt packets. The napkins were a joke too. They could clean a 5 year olds hands. We also ordered some cheese fries, but they were the crinkle cut kind and were not very tasty. They did put plenty of cheese, but that did not help. The atmosphere was ok. Not great, just ok. They did have a ping pong table and corn hole toss outside. Perfect to keep the kids occupied while mom and dad eat. The whole time I was eating....I was thinking the drive to Chicken n' Pickle might have been worth it!

+12

We ordered a chicken sandwich, 10 chicken bites and two milkshakes. It came to $33.51. I wouldn't complain but both milkshakes were almost warm and the consistency of plain milk. For 5.99 I would expect something better. Never again. The food was mediocre at best.

Ian McLin

The service is horrific. They make you place your own order (no, you don’t get paid) and if you need help, every single employee dodges eye contact and feigns being deaf. The food is average and when combined with the service, you are best served finding somewhere else to eat.

I visited tonight (5 Feb 2026) around 8pm. I drove 20 miles just to get there and ordered around $60 worth of food. I get back home and two of my burgers were still pink inside. I understand that there was a sports team with about 20 people plus 5 other customers ahead of me. However, my food should not have been raw inside after waiting 20 minutes for it. Please do better at cooking customers food. I did not mind waiting for my food but I do mind eating raw meat that could make my family and I sick, and wasting money for food that we did not get to enjoy.

Jennifer

Went today for lunch at 12. It was dead. Spent close to $50 for cold food. Worst experience ever. We got 2 burgers and 2 fries with cheese. And a drink. Waited 30 minutes. I didn’t wanna complain and wait another 30 minutes. I’ve been in the hospitality industry before. We ordered at the kiosk. We normally go to this location 2/3xs a month. Get it together!!!

CARLOS GALICIA

Malísima experiencia, necesitas pedir dos para saciar , y por el precio menos vale la pena. The worts experience, the size of the food is ridiculous, remember me the size of the happy meal of McDonald , to expensive for what I get

Karen Steele

The cashier Jenna was rude, as soon as she saw me approaching the counter to make an order, she walked away. She was taking orders and touching people food, yuck 🤮 The Burger was hard on the edges like it was re-cooked. The burger is super flat, like a crepe. You literally need to get a double burger without rough edges. (Good luck on that) Overpriced flat patty, with bad cashier service, Ah no thanks!!! The chairs, tables, floors, and bathrooms were very clean. I'd rather stick with Chester's burgers or Chris Madrids for Burgers Or my Favorite Burger Boy as they are much much better!!!