Peter Kemberling

Red Robin: A Classic Burger Joint Worth Revisiting I recently revisited Red Robin, a restaurant I used to frequent many years ago, and I believe it's time we rethink our opinion of this establishment. Since Red Robin's introduction, there have been numerous burger joints that have entered the market, many of which are quite expensive. This made me reconsider Red Robin's offerings and appreciate what a great deal they provide. Red Robin is not just about burgers; they offer a diverse menu that includes entrées, pizza, and a full bar. It's incredible to find such variety under one roof. The company has been a pioneer in addressing changes in burger profiles, staying ahead of the curve and adapting to evolving customer preferences. While many Red Robin locations have closed over time, this particular location remains open, and I highly recommend you come and enjoy what they have to offer. The atmosphere is inviting, the staff is friendly, and the food is delicious. Whether you're in the mood for a classic burger or want to try one of their other menu items, Red Robin has something for everyone. In conclusion, Red Robin is a classic burger joint that deserves a revisit. With its diverse menu, full bar, and great value, it's a perfect spot for a casual meal with family and friends. So, head over to this location and rediscover the joy of dining at Red Robin.

Manasi Jogalekar

We ordered garlic fries, veggie burger, sweet potato fries and whisky river barbeque chicken burger. All burgers were delicious, especially veggie burger was beyond my expectations. All fries are unlimited which is perfect! The restaurant was crowded when we got there so there was 5-10 min wait time. One caveat is that they are a bit short-staffed. So it took a while for us to get our food. Overall, we had pleasant experience.

Mark Looney

Like the new menu. Love the $6.99 pub style burgers with bottomless fries. The place was clean, spacious and nicely decorated. From the time we walked through the door, each person paid close attention to our needs and took care of us very quickly. Our food arrived quickly and it tasted great. Our server was prompt and always available when we needed something, but did not burden us with too much attention. I only constructive feedback is that it would be nice if they used some sort of filtering for their water.

+11

Upon entering, I get it business is slow, but with so many open tables. We had to wait 15 minutes. They also sat us on the street side, which I don't get. It Christmas season, I went on black Friday, shopping shopping shopping, why seat people away from the parking lot. I want to keep an eye on my vehicle. Ithis did irritate me, but server was very friendly, served us timely and with a smile. Our food was good, the drink was the best!!! Sorry, no burger pix.

Bill Acosta

My two boys and myself love that place unlimited fries and drink their turkey. Burger is really really good I like. I really like it with the avocado slices on it and my son usually doesn't eat a lot but he'll eat a double burger and before helping the fries and a salad

Ernie Bello

The food is always good but the experience is lacking. The waiters are great, but the atmosphere is pretty depressing. Not sure if they need music, fans/AC, or more TV noise but it just feels stuffy and still. That being said I enjoy sitting in the bar area more than the dining area and always have a good time. Keep the fries coming!

Harry

I crave for Red Robin from time to time and this time they got the 9.99 burger and bottomless fries and drink special going on so I got that this time which is such a steal in today's economy even if it wasn't bottomless. Now the reason for the three stars is Red Robin as a chain restaurant is great and should have more locations. My biggest gripe is this particular location ALWAYS has slow service. From getting seated to getting bottomless refills. Service is slow and I feel like management does it intentionally with the refills to avoid giving out refills. Any other restaurants you'll have wait staff coming to your table every five minutes or so. Not here! It's like they avoid coming near your table on purpose which is a shame cos I want refills on my yummy steak fries and ranch but it always takes so long to get the refill or to even ask for more! I often ask for my second batch immediately as I order and has worked sometimes, but man. Y'all gotta do better or don't do bottomless at all!

Came to have birthday dinner. Daughters and I. Our server was great .... until a big party came. Then he left to attend them but no one came to help us. Took me over a half hour to finally get someone to get me coffee. I asked serval employees who had passed by. We were never asked if we needed refills. Our poor waiter was running because of large 30 people party. But no one to attend us. We waited to find someone to give us a check to pay some could leave. Management needs to correct things. Sad Patricia

I went to Red Robin on Sunday evening around 5 pm., with my two kids. The service was slow and the items were incorrect. Red Robin raised the price of the unlimited salad to $2.99 per person. Due to the slow service my kids and I wanted out. The server, which was a woman, did not update us on when the salads were coming, never refilled our drinks or provide napkins. In fact the server walked away while my son was asking a question. At this point, with the poor service I will not be returning for a long time. Very disappointed and quite upset.

Lena Marquez - Anthony

My family and I spent the day in SF for my son's birthday 🎂. I was surprised to see a Red Robin, I haven't been there in years. We were seated quickly enough, but everything else was substandard. The food and drinks took a long time to come out, and it was wrong when it did arrive. The food was mediocre at best. I guess there's a reason so many of them have closed.

Worst experience at a Red Robin that I've ever experienced. Appetizers came WAY after our meals, no one checked on us, not even our waitress, definitely won't get bottomless fries either! Never will return to this location again.

Ivan Mendoza

Disappointing Birthday Experience – Will Not Return Extremely disappointed with my experience at the Red Robin in San Bruno. After landing at SFO, we came here specifically to eat and celebrate my birthday before heading back to the hotel. We arrived at 9:28 PM and were told by the host that dine-in was not allowed and it was to-go orders only, despite the restaurant not being closed yet. We explained that we were more than willing to eat quickly and leave in a timely manner, but we were still denied the ability to dine in. Being turned away like that—especially on my birthday—was frustrating and disappointing. I’ve been a Red Robin member for years and always look forward to my birthday burger, but this experience completely ruined that tradition. After traveling and making the effort to come here, this was the last thing we expected. Poor customer service and zero flexibility. I will not be returning to this location and will be canceling my Red Robin membership. Very disappointing experience overall. *** drove 1 minute away and ordered at Burger King enjoyed our burgers were treated like royalty the King always takes care of us. Tipped the gentleman what I was going to at Red Robin AND finished with 5 minutes to spare till 10pm which is the time we would of finished at Red Robin if we were allowed to dine in

Fake Fake

Never sit at the bar tables. They ignore you. I sat for twenty minutes while the bartender helped her “regulars.” My favorite server with different abilities no longer works here, but he was wayyyyyyyyyyy better than all these other people with regular abilities. Hire better people and teach them awareness.

Keoni Pitko

The first time we came here it was what to expect with red robin and was completely fine I love their fries specifically and that is what made us come back multiple times. Every single time we came back there was something off putting. We did three online orders on three different days and each one said our food would be ready at x time and when we came in to pick up it “wasnt ready” and we always waited anywhere from 20-40 minutes longer and when we finally did get our food it was cold as if it had been sitting there for a while. Every time we made the excuse they must be busy and we kept coming back but this time we overheard they may have given away our food on accident and we had to wait a half hour after being told it would be out soon. Terrible experience for just red robin