Wendy's
Burger · San Jose
Über Wendy's
En Wendy's San José, te damos la bienvenida a un espacio donde disfrutar de hamburguesas de calidad, patatas recién horneadas y nuestro famoso chili con el auténtico sabor americano. Nos esforzamos por ofrecerte una experiencia rápida y deliciosa, con ingredientes frescos y un servicio amable que te...
En Wendy's San José, te damos la bienvenida a un espacio donde disfrutar de hamburguesas de calidad, patatas recién horneadas y nuestro famoso chili con el auténtico sabor americano. Nos esforzamos por ofrecerte una experiencia rápida y deliciosa, con ingredientes frescos y un servicio amable que te hará sentir como en casa. ¡Ven a descubrir por qué somos mucho más que una simple hamburguesería!
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Bewertungen von Wendy's San Jose
I always love Wendy's ever since. The quality of their food is very different than other fast food. Service here is not bad as well. It can be improved but in general it's not bad. I will definitely come back in this place 😀
Was helped by Patricia evening manager Came through the drive-through and the new kid Brennen got my two salad orders wrong. I was very upset and called Patricia. She’s immediately very helpful and willing to replace my salads. Statue told me to visit her tomorrow night and that she would make sure that we’re right. Instead I decided to go back in tonight, she’s very friendly understanding and ready to solve the problem. She handled bad, hungry attitude very well. Thank you, Patricia.
Wendy's was great, wish there were more locations....
Honestly, I haven't had a better burger than Wendy's. This is my favorite place. If you want a burger that will leave you feeling very satisfied, I recommend it to you!
Great service, food is fresh, manger greet me at the door, very polite your man, team in the kitchen are clean and on the spot service, must visit
Great service, food is fresh, manger greet me at the door, very polite your man, team in the kitchen are clean and on the spot service, must visit
The lady manning the drive thru tonight gave great service and was genuinely polite. Probably one of the best fast food encounters I have had.
Service was slow, but friendly. Food was okay, average for a Wendy's
The food is OK but the employees are aggressively unfriendly. I don't expect much at a fast food restaurant or from fast food employees but some basic courtesy like saying hello and thank you would b…
The food is OK but the employees are aggressively unfriendly. I don't expect much at a fast food restaurant or from fast food employees but some basic courtesy like saying hello and thank y…
The food is OK but the employees are aggressively unfriendly. I don't expect much at a fast food restaurant or from fast food employees but some basic courtesy like saying hello and thank you wou…
I really like the staff at Wendy's. They always remember me and say "hi" to me. Their food isn't the very best but I really like the French fries they have here. They are convenient and fast.
clean \nCozy and they have a good product!\nThey commonly lack counter service \nBeen to three, nobody's home!\nYou wait forever for someone to attend the counter or you best hit the drive through!…
It was nice and clean inside and the food was good, however when I asked for one sauce after spending $18 on a meal I wasn’t expecting “oh sorry it’s gonna be an extra charge”. When I worked in customer service I was taught to just give em the damn sauce. This whole extra charge for one sauce to enjoy my fries with is a serious turn off and getting out of hand with these fast food places. Overall the food was good but that really discourages me from wanting to eat here again
Came in and the place was absolutely freezing. The self serve kiosks never work, and the place was extremely filthy, food left on tables, overflowing garbage cans and sticky floors. An employee came out and just looked around then went back in never taking care of anything that needed taking care of in the dining area.
horrible service . People were rude and whole orders were messed up . Like litterly it's Wendy's
horrible service . People were rude and whole orders were messed up . Like litterly it's Wendy's
Wendy's in general is good but this location is terrible. They always mess up my order! Today they FORGOT MY DIPPING SAUCE. It's frustrating because I went to try the new "mystery" dipping sauce that…
Wendy's in general is good but this location is terrible. They always mess up my order! Today they FORGOT MY DIPPING sauce. It's frustrating because I went to try the new "mystery" dipping sauce …
Zero Stars! Overpriced! 35$ for two burgers some fries and a frosty?! Never eating her again. Waste of money.
Zero Stars! overpriced! 35$ for two burgers some fries and a frosty?! Never eating her again. Waste of money.
Zero Stars! Overpriced! 35$ for two burgers some fries and a frosty?! Never eating her again. Waste of money.
Zero Stars! Overpriced! 35$ for two burgers some fries and a frosty?! Never eating her again. Waste of money.
service not good, no ketchup available, tables all dirty from previous customers, all bathrooms out of service. Just a mess of a location
I am so hurt with my pregnancy cravings I try to make it here at-least twice a week despite the horrible customer service but today my bacon double cheeseburger had a piece of plastic string in i…
Doordashed here around 9 or 10 at night and found something hard and stick-like in my burger. I will never be eating from here again.
This is a fast good place, right? What is going on at Wendy's that I bought two chicken sandwiches and two medium fries and the bill came to $28.00? The medium fries were $4 something each. I tho…
Get more staff it's fast food yet I'd get quicker food at a regular restaurant. Staff is rude and dismissive. Will not be back. Took an HOUR. People started driving away frustrated after 40 minutes…
The short Mexican guy working cashier was discriminating my clients with disabilitys and told us to not eat here again because we was taking all of the sents and to disclose that it was empty in the Wendy's
I ordered a plain cheeseburger " just meat and cheese" and they cant even get that right. So lame.
The employees were rude and the atmosphere was uncomfortable a woman was staring at us the whole time and the cheese fries were not melt enough.
USE CASH ONLY DON'T USE YOUR CARD At the first window, the employee swiped my card but then said their machine wasn’t working. At the second window, Silvia told me my card kept getting declined and even accused me of using a card that wasn’t mine. After I confirmed it was my card, she handed it back and asked me for another one. If my card had actually been declined, I would have received a bank alert right away. Instead, I left feeling disrespected, accused, and concerned about how my card was handled. This was an unprofessional and very frustrating experience.
The manager was a insulting woman. The food was fine, it came up correctly and in a timely fashion but when I went to use the restroom the bus boy type person felt the need to pound on the door 30 seconds into it and again a minute after that, when I asked why he had done that he gave me a strange look and proceeded to begin cleaning the restroom with his cart, I guess that's his way of saying get out now! I asked the manager immediately after why he had done this and she laughed at me all in all I was really unhappy with the rudeness of the staff! Not planning on visiting this location again anytime soon.
I recently had a disappointing experience at my local Wendy's that I feel compelled to share. I've always enjoyed Wendy's for its tasty menu items, but my last visit fell short of expectations due to the quality of the food. I ordered a classic burger and fries, but to my dismay, the burger was lukewarm and the fries were soggy instead of the crispy perfection that I’ve come to expect. I understand that mistakes can happen, but I decided it was important to bring this to the attention of the management. After my visit, I attempted to reach out and voice my concerns to the manager. Unfortunately, my experience in discussing this issue was far from satisfactory. I called multiple times, hoping for a resolution, but the manager was dismissive. On one of those calls, he hung up on me after stating that he "didn’t have time for these types of calls." This was incredibly frustrating, as I was simply trying to provide feedback that could help improve their service. Overall, the combination of poor food quality and unresponsive management left me quite dissatisfied. I hope this review prompts some reflection on how customer feedback is handled, as it can truly make a difference in the dining experience. I would like to give Wendy's another chance in the future, but my recent experience has given me pause.
I understand that COVID has changed things. But when you work for a living and just want lunch.... the sign on the door says the dining room is open for carry-out. We have 6 people in our can. 6 orders in drive thru. The odds of getting things correct and getting our food right is sooooo slim. Ugh
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San Jose, CA 95128
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San Jose, CA 95128
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