The buttery smashed jack is the best cheeseburger I've ever had at a fast food place that isn't named in n out and even then it might be better.

The buttery smashed jack is the best cheeseburger I've ever had at a fast food place that isn't named in n out and even then it might be better.

The buttery smashed jack is the best cheeseburger I've ever had at a fast food place that isn't named in n out and even then it might be better.

I've been coming here a few times lately, mostly because the McDonalds down the street is closed for renovations. Every time the staff was exceptionally friendly and helpful, and got me my order qu…

I did just have one of the best breakfast sandwiches since ever this morning here. Kind service. Quick. And I promise I spent $10 for the full combo.. in LA. Very pleased.

I see a lot of bad reviews for any Jack in the Box, but they seem to miss that this is cheap, junk food, and it is great for what it is. If you want a huge burger with special meat and all sorts of…

I see a lot of bad reviews for any Jack in the Box, but they seem to miss that this is cheap, junk food, and it is great for what it is. If you want a huge burger with special meat and all sorts of…

Emi Morrison

Classic greasy fast food. The food cooked was good and exactly what it was supposed to be. Did have a slight mix up on my order, but the staff realized before I even did and got it all corrected. Pop machine only had a couple selections, no diet available at the time I was there. I assume this was just my bad timing.

Daniel

Burger was good, tables were clean. Nothing to complain about. It's a bit weird that you're supposed to leave after 30mins of stay.

You know how you go to Jack in the Box and order the crunchy tacos, and they barely have any meat inside? Yeah... not this place. For the first time in a long time, I had tacos that were actual…

These guys are not good - go to wendy's across the way to compare - server could barely speak english; they got my order wrong - ask for grilled chicken wrap no cheese, got a fried crispy one, with…

I'm usually there around 8am, so the drive thru is very busy, so it's understandable that service can be a tad slow at the counter. I personally use the self service kiosk and my order comes pretty quickly. Sometimes I've received a sandwich that was rushed to much, but that's not the norm. The atmosphere is reasonable, can be crowded and because of the homeless in the community, at times it can be challenging. Overall I look forward to my visiting this Jack cause it helps me start my commute to the East side.

Food is good - average Jack in the Box quality. The largest critique is when ordering closer to closing time, the staff generally feels annoyed or upset that I'm ordering at that time. This is very consistent across multiple nights of ordering later in the night. It's rather disappointing, as hospitality should be the focus in places like these.

Master George

Quicker today. Now that crowded, not that late who asking us one on restroom You would think that the franchise would have expanded the restroom part Love it longer in the back so comedy for this evening.

+1

My opinion rings were the driest I've ever had. They used the skin of the onion so it was mostly bread and extremely dehydrated. I was stuck with it.

Ordered eggs rolls and wraps...grilled and crispy. Visited 2 days in a row. On Wednesday food was very good. The next day I had egg rolls and a crispy chicken wrap but i ordered grilled chicken so that got my order wrong. The atmosphere was unclean. Bunch of homeless people with carts and bags just inside sitting around. Bathroom was absolutely filthy. I literally was afraid to touch anything especially in our time where viruses are running wild. Manager needs to address these issues. Though I did visit, I didnt feel very safe in the establishment I felt on edge.....

isa beltran

I had ordered a chicken sandwich and there was literally barely any chicken.. it was 95% breading. I thought it would have been better in the middle but no. They also only gave us 1 napkin and 2 sauces when we had ordered 3 entrees

Luna

I had high hopes for jack in the box because of the media creators I watch .. they would always talk about how good it is. The burger was good for a couple bites but then towards the middle it got too greasy like ode (I know this is a fast food place but it was too much) - maybe I had bad luck lol. The curly fries were sooo good and crispy. The milkshake was also good and not too heavy like most milkshakes from fast food places.

I bought a gremlins meal here. And my taco there was a whole black hair in my taco. In which I pulled out my mouth. Disgusting I went back to get my money back. And they have an attitude, no apology …

I bought a gremlins meal here. And my taco there was a whole black hair in my taco. In which I pulled out my mouth. Disgusting I went back to get my money back. And they have an attitude, no apol…

I bought a gremlins meal here. And my taco there was a whole black hair in my taco. In which I pulled out my mouth. Disgusting I went back to get my money back. And they have an attitude, no apolog…

Fix the calibration on your soda machines. Something is off. Not sure if the calibration is off on the syrup or if your ice machine hasn't been serviced and it's full of mold and mildew. \n\nRegardle…

Fix the calibration on your soda machines. Something is off. Not sure if the calibration is off on the syrup or if your ice machine hasn't been serviced and it's full of mold and mildew. \n\nRegard…

The manager knew I ordered 4 burgers and then told me I only had 2. Showed her my receipt and she saw her mistake and she still proceeded to only give me two burgers after I had just paid for the…

Expenses, low quality and cold\nAs businesses owner, I get expensive and low quality for fast food\nI just don't get cold food\nVeteran and Santa Monica Location

Expenses, low quality and cold\nAs businesses owner, I get expensive and low quality for fast food\nI just don't get cold food\nVeteran and Santa Monica Location

i asked for vanilla ice coffee last night 3/13/2025 the lady gave me expired coffee that was kept in refrigerator for i dont know how long, it tasted like alcohol yuck, with a lot of creamer an…

Horrible place. I think because of all the homeless, they treat everybody like they are homeless. I was a paying customer and was dressed nicely and they wouldn't let me use the bathroom. Rude woma…

It's horrible that businesses expect us to support them but do not have bathrooms open. Jack in the box, Mobil, and Wendy's all next door to each other lie and say their bathroom is out of service …

Absolute TRASH!! Where the f is the fast food? Seemed like yall were trying to take it back to pre Ford days!\n\nMaybe it was a difficult customer etc. etc. but for 5 cars being in line, I feel lik…

I visited this establishment on February 3rd at 1:25 AM and placed an order with specific requests that were not standard items. Upon arriving at the payment window, I noticed the cashier had not correctly itemized my order. Before completing the payment, I asked the cashier to reiterate my order. The second time, it was stated correctly, though there seemed to be a language barrier that made communication somewhat challenging. I received my order, but upon inspection before departing, I found it to be entirely incorrect and seemingly prepared in haste. Consequently, I returned to the window and requested a refund. I will certainly not be returning to this location.

Robert Andrade

After I ordered at the drive thru I asked the lady if I could have some ketchup and she gave me a look like if it was a big deal and then when I put my bag so she can toss the ketchup in she acted like she gave me ketchup and just tossed a ranch in. Very rude I know it’s graveyard shift but no need to act like giving anyone a couple packs of ketchup is a hassle.

Gleb

sold cold food, didn’t want to give the order because they couldn’t read the name, the most disgusting visit, while I got my COLD food I loose appetite, thanks

Qq S

This locations staff consistently doesn't listen to customers order. And gives you food the way they want and without side sauces you asked for!

Aaron Smith

Stopped in for what I thought would be a quick burger to go. There was one person in front of me inside, and only 3 cars in the drive through. I ordered one jr jumbo jack cheeseburger, and it took almost 10 minutes to get it, only to find out it didn’t even have cheese on it. I was too far away to return, nor did I think it would be an issue solved in a timely manner.

Curlin Haggerty

The cashier wasn't paying attention to my order, the manager had a customer complaint that the order was taking too long so this person wanted to leave. The customer wanted there money back the manager proceeded to take their time, or appears that they (the manager) started giving the customer back talk on their service, clear she wasn't training to descalate the situation.

IHUFS

This Jack in the Box is a total disaster. Walked in and nearly turned around — no working AC, stifling heat inside. One tiny bathroom with a stiff “customers only” door that’s harder to open than a bank vault. The counter was run by one very elderly lady, clearly overwhelmed, and apparently allergic to customer service. Asked if the AC was working — she smiled and lied: “Always.” I asked for ketchup and what condiments they had. She said, “I don’t know, what do you want?” If I don’t know what you have, how can I order it? At other locations, they list options or at least ask what you’d like. Here, they act like condiments are coming out of their personal paycheck. Then came the sandwich— flat like a tire, slapped together with zero care, drowning in cheap sauce, nothing like the menu photo. I had to eat in my car with the AC on because inside felt like a sauna. This place is a disgrace to the brand: rude, dishonest, hot, and serving food that looks like it’s been run over. Do yourself a favor — go anywhere else.

Rosie Lizard

DO NOT ORDER FROM THIS LOCATION. I placed on order through Uber eats and recieved RAW food. The chicken sandwiches were undercooked - evident from the coating which was not crispy, but still as a batter. Additionally, other items in my order were incorrectly prepared and I had condiments placed on my sandwich that I specifically requested be ommitted. I also had missing items. I had to throw away the entire order and felt nauseous from the quality of the food. The worst part of my experience was that the store does not answer phone calls from the listed number on google at all. I was forced to take time out of my day to visit the location and speak to someone directly. I was expecting an apology, but was met with a shift supervisor who was INCREDIBLY RUDE to me. He flat out denied my request for a refund without any explanation, and refused to give me a name for the manager of the store. I am left incredibly upset by my waste of money and time for a store that does not care at all about the quality of the food or customer service they provide. I am sure this is indicative of other issues that must be occurring in the kitchen and absolutely warn against ordering food from here.

ADMIN IFCZD

Look. This place has issues. Clean the tables. Clean both bathrooms, NOT JUST THE EMPLOYEE ONLY BATHROOM ON THE LEFT,which by the way isn't the company policy, BOTH of those bathrooms are public, you lied to me when you told me it was for employees only the reason why YOU DONT make one of the public bathrooms employee only bathroom unofficially just so that you only clean the one that you use and the other one that's public you could give care less about which is why it's so destroyed you should be cleaning both bathrooms the same instead of being lazy and trying to save yourself the work of only cleaning the one that you want to use yourself which is also selfish, retrain the staff , retrain the managers, fore whoever is the problem, bathrooms were filthy, need deep cleaning w proper cleaner, doubt this ever gets done. No toilet paper in the bathroom, employees sitting around in the lobby when there is a huge mess, just fast food 101 basic fundamentals that need addressing here. May or may not come back as needed wanted but will say, you do not represent what Jack in the Box as a whole is, which it is a great company, sad to see this disarray, 100% the employees fault w management, I AM 100% CERTAIN YOUR SALES would go up w better management. Unfortunate. Dirty tables dirty floors, no I didn't take pictures of it I felt it was a waste of time, the interesting stuff was the history April 9 2023 1 in the afternoon, I write what I see, the facts will change when you do. Don't get mad at me you accepted this job you are the one stealing from your company not doing your job, and yes I did work fast food 3 years, and no I didn't do what you are doing I cleaned both bathrooms Holmes. I sweep and cleaned the tables, did grill, did parking lot, drive through, crew trainer and manager, you don't get to be garbage, step it up or move out and give someone else the job have some damn pride in yourselves.

+1