Dunkin'
Donut, coffee shop · Scotia
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Flexibel sein, mehr sparen
Flexibel sein, mehr sparen
Über Dunkin'
Dunkin' in Scotia offers a familiar menu of signature breakfast items and diverse coffee drinks, catering to a variety of needs with drive-through, delivery, curbside pickup, and dine-in options. Many patrons appreciate the friendly service and convenient drive-through, particularly when ordering th...
Dunkin' in Scotia offers a familiar menu of signature breakfast items and diverse coffee drinks, catering to a variety of needs with drive-through, delivery, curbside pickup, and dine-in options. Many patrons appreciate the friendly service and convenient drive-through, particularly when ordering through the mobile app. The pumpkin spice offerings are a definite favorite. The location is also suited for solo diners and those looking for a spot to work on their laptops. While some customers have noted inconsistencies in service speed and cleanliness, Dunkin' remains a convenient spot for coffee and breakfast on the go.
Was Kunden über Dunkin' sagen
This Dunkin' location receives mixed reviews. While some customers praise the friendly staff and convenient drive-thru, many report slow service, incorrect orders, and inconsistent food quality. Several reviewers mention a lack of urgency and poor customer service.
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Ideal für
Tip: Mobile ordering may not save time due to slow service; be prepared for potential delays, especially during busy hours. Double-check your order before leaving.
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Bewertungen von Dunkin' Scotia
My favorite Dunkin in the area, not just because it’s only about 0.5 miles from my house. The ladies that work here are so sweet! I always order using the mobile app so they know who I am when I get there. I always get greeted with a smile and a good morning. 10/10 wonderful
Obsessed with the pumpkin spice here! The customer service is always great, and the drive-thru is super convenient. My only hope is that they start offering these new Cup Cucoon 2-in-1 thermal sleeves that unfold into napkins. They are way better for the environment than double-walled cups while providing superior heat protection, their dual-use replaces the need for extra napkins or can be used with food and they would be perfect for absorbing condensation and protecting my hands from iced drinks. It would be a small but amazing addition to their already fantastic service and product line.
When eating inside the dining room, I saw a teeth on the table. And when I asked for a donut , they gave me 2 instead. This place need to be cleaned.
They didn't have the only one thing I wanted, tuna croissant 🥐😔 I ended up buying half dozen donuts for hubby 🍩😒
This is probably the most disorganized slow Dunkin’ Donuts in the area. They never have enough people working on the inside, which causes the drive-through to back up and I swear they don’t start making your order until you pull up to the window. There are a few pleasant people who work out here the rest have an attitude. I only go here because it’s the only one on my way to work in the morning any other time I’m out I need to stop at Dunkin. This is not the one to go to.
This used to be a great Dunkin’ Donuts to go to about 5 years ago. I am not sure what happened in recent years, but it is understaffed and extremely slow when there’s only one or two people in line. There doesn’t seem to be any urgency with any of the staff, whatever the culture is at this Dunkin, It should to be adjusted.
Worse Dunkin donuts in the area, 2nd time I've placed a mobile order and getting there in 15 20 mins, still not completed as all the girls are hiding out in back eating and ignoring the front counter.
If this is the dunkin in Scotia rite after crossing bridge. The WORST DUNKIN in capital region! Couldn't make a cup of coffee,or sandwich correctly, even with the exact directions! Horrible, Horrible dunkin donuts,n i love my dunkin!! Wont never ever spend my money at that again! Customers waiting while employees in back laughing it up! Just unreal!
This Dunkin is seriously the worst. I have never received the correct order here. Sometimes they give you the mobile walk in orders at the drive through. So disorganized and the food is always messed up.
terrible attitude from the workers, service is rude and slow even when not busy. staff has breakdowns in front of guests on multiple occasions and the quality of the food and beverages has gone down drastically in the past few months. highly disappointed management needs nicer employees.
This is the worst dunkin' donuts you can ever go to ... They mess up on my order every single time they destroy any kind of food that I order and the drinks are never made properly neither is the coffee which is what Dunkin should be the best at.... I say they should just close their building down and never being business again
I ordered a few times at this location and they got my order wrong. Yesterday evening my husband and I were treated very poorly. The cashiers were rude and disrespectful. They had so much attitude. I’ll never be going to that location again. Find better workers!
My worse experience using the order ahead app this Sunday morning. The service person was terrible. Chatting with coworkers as orders that were place never got attention until showing up and having to ask. 30 minutes for preorder. If she stopped talking and prepared orders you would be better off. Not just my order! I told her to tell her manager the service sucked!
I visited the shop when it wasn’t busy at all today. After I paid with Apple Pay, the staff immediately walked away without asking if I needed a receipt. When I got home, I realized I had been charged twice for 10 munchkins. 🙄🙄🙄 Very disappointing experience.
Literally WHAT IS HAPPENING WITH PEOPLE AND THEIR MANNERS. You’re working here.. do the job or don’t work at all. Straight up dragging their feet to make the food, and it’s not even fresh. You ask for ketchup and they swear it’s coming out of their paycheck. Grow up and learn basic etiquette. Ruined my day istg.
Terrible customer service and unprofessional behavior! For many of us, coffee is a crucial part of our day, but for the past two weeks, my order has been consistently incorrect. The way the manager, Jennifer, handled the situation was unacceptable. As regular customers, both in person and through mobile orders, we’ve decided we won’t be returning.
Yet again, another terrible customer experience at this location. The clerk at the counter acted like I inconvenienced her by order $24 worth of food/drinks. It was 3 basic drinks, 2 sandwiches and a muffin. She commented that if she knew I was going to order so much she would have made the bagel for the guy in front of me first. She also commented on the line behind me. This is unacceptable behavior and makes me want to spend my money elsewhere.
Slow service, otherwise just a regular Dunkin’ though. Update: Was hungry and decided to stop here again. Forgot how painfully slow this location is. This visit I was also fortunate enough to see a cute little fruit fly hanging out near the baked goods!
I've come into the restaurant for the last 3 days each day there was no other customers either in the drive through or in the restaurant It took nearly 10 minutes each day for me to even be acknowledged. Today I saw that 1 of the employees was counting the drawer so I gave a little bit of time for her to do that When I came in I said hello and she just kind of made an annoyed face at me. The employees here are very rude and unprofessional
The drive thru takes forever; like now I'm late to work forever. The food (bagels and hashbrowns) consistently tastes like chemicals and the drink; ordered the exact same way, every time, is always incorrect, but now I'm late for work from waiting in line so I have to take it.
There is absolutely no sense of urgency at this location. I placed a mobile order for an iced chai latte and a donut. It took a full 40 minutes for me to receive my order, despite there being two people working on the floor in the front. And this was AFTER I asked them where my drink was - only then did they start making my drink, which took them an additional 10 minutes for a simple chai latte. If I had not asked where my drink was, who knows how long it would have taken to receive my order. This is a consistent issue that occurs almost every time I go to this location, regardless of whether I go inside, use drive thru or mobile order. I will no longer be going to this Dunkin because it literally takes me less time to drive to another Dunkin that is 10+ miles away than to order from this one and wait 40 minutes for a single drink.
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Informationen über Dunkin'
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Scotia, NY 12302
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Scotia, NY 12302
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