Wendy's

At the drive thru they keep you waiting at the menu where you place your order until they tell you to pull up. They do this cause there is a timer once you pull up that shows how long customers wait for their food. By keeping you back it looks like on paper that they are moving customers fast in the drive thru when in fact they are causing long lines that block traffic and cause arguments in line. Cause other customers think someone is taking a long time to place an order. This has to STOP!!

Frank A

You go to the drive through they tell you to wait don’t pull up until I tell you too with a line out to the road people beeping always get something wrong but it’s Taco Bell and we need tacos

Slim Shady

Waiting 2 hours at Taco Bell for a simple lunch wasn't exactly how I planned my day. Food was cold, no sour cream and when I got my food the bottom of my taco was falling apart. Reminded service repeatedly about the whereabouts of my order to get multiple excuses.

CHRISTOPHER PRIZGINT

Slow service...one young male taking care of delivery and making food and he was outstanding... Manager stood around and watched me wait. Food was cold because ths whole order was made before they realized there were no fries made...Chili Cheese burrito small again.

Michael Pasquarella

The service is awful. I had to wait nearly forty five minutes to receive my order after I placed inside the restaurant at there touch screen. The staff is friendly enough but they don't have enough people on and they seem to be focused on the drive thru orders because don't have enough for both the in store orders and drive thru. Not to mention the customers who place there orders online never seem to have there orders ready when they come to pick them up. Also, I barely got anything inside of the two veggie burritos I ordered off their value menu. No matter what time I go it's always very lengthy wait. This Taco Bell restaurant is located in Shirley, NY on William Floyd pkwy. I don't know the exact address but it's next door to a Wendy's. If I were you, I would not go to this and find another one to go to. Which is what I'm thinking of doing. Because, there was one staff member that acted like he would rather be somewhere else and he definitely was taking his time.

Had a horrible time on Monday. I waited more than 7 minutes for someone to take my order and the girl that was taking my order was extremely rude and not just to me. I asked for straws and utensils a…

Had a horrible time on Monday. I waited more than 7 minutes for someone to take my order and the girl that was taking my order was extremely rude and not just to me. I asked for straws and utensils…

I was not helped or even acknowledged at the cashier to put in my order. After waiting at least 10 minutes I left. Only drive thru customers and Uber Eats orders were being cared for.

I was not helped or even acknowledged at the cashier to put in my order. After waiting at least 10 minutes I left. Only drive thru customers and Uber Eats orders were being cared for.

I am writing this review about Wendy's and uber eats . I will no longer be ordering uber eats anymore . I spend a lot money on ordering out with uber eats . Come to find out they blocked me bc I have…

I am writing this review about Wendy's and uber eats . I will no longer be ordering uber eats anymore . I spend a lot money on ordering out with uber eats . Come to find out they blocked me bc I ha…

Hate this Wendy's. The drive through is always backed up with an extremely long wait. They are still taking advantage of the Covid excuse by keeping the store closed. Only drive through. Like Cmo…

If I Could give zero stars I would. Horrible service. Gross food. Everything was cold and seemed like it was sitting for hours. The girl at the window was extremely rude. Everyone that works there …

If I Could give zero stars I would. Horrible service. Gross food. Everything was cold and seemed like it was sitting for hours. The girl at the window was extremely rude. Everyone that works there …

I went through drive through these grown immature children joking laughing. Sis nit fry my order right was super rude and when I asked to go over my order I was told to look at the board which was br…

I normally get other things, but this time I tried the bacon burger. The meat was so over cooked and dry it was hard to eat.

I normally get other things, but this time I tried the bacon burger. The meat was so over cooked and dry it was hard to eat.

I normally get other things, but this time I tried the bacon burger. The meat was so over cooked and dry it was hard to eat.

I normally get other things, but this time I tried the bacon burger. The meat was so over cooked and dry it was hard to eat.

i love taco bell but why everytime i get from this location it takes over an hour for me to get my food. INSANE. do better.

John G

This Taco Bell is by far the worst fast food place I have ever been to. If you're ordering from any time 5pm or onwards, be prepared to wait over an hour for your food. It doesn't matter how many other cars are there, they just have the most abysmal slow service on the planet. Cars in the drive thru get wrapped around the building because it takes the entire crew 1 hour to work on a single order. You can't even go inside to wait for the food either because it takes an hour in there as well. I have no idea why people keep going back there.

Denise Bray

I was waiting for my food. Only a few ppl in there ..no one at the counter… the ppl that work there are horrible. The women have bad attitudes.literally tossed my bag of food to me and walked away. No thank you nothing not recommended at all. I’m never going back there

alyssa julia

The drive through was closed so we walked in to order and literally no one even looked at us. We stood there for 10 minutes and not one person asked to help us,??? The person behind the counter was sitting on his phone ignoring us. Ridiculous.

Nicolette

Drive through now takes more than twice as long because of the new AI order taking bot. There was a line of cars wrapped around the block, a bunch inside trying to order, and by the time I got to the window, they forgot the sauce I had to pay extra for. People don’t understand these systems and the bot doesn’t understand nuance.

Augustin Minelli

BEWARE!!! This store should be shut down immediately! After placing a mobile order an hour ahead of time, just to wait another hour inside for a small order alongside multiple other people. The drive through was priority as cars were flying past the window while everyone waited inside for over an hour. After trying to go through the drive through to get the attention of any drama gossiping employee, they told me they wouldn’t serve me and to come inside. So I go back inside to wait some more! I waited there out of principle to talk to the manager at the end and I got a sorry you waited so long. I will never come back and do not recommend anyone come here! Not worth the wait and quality of food has gotten horrendous! And at the end of the day, they mess my order up, probably on purpose. I felt severely sick after too so am concerned they are messing with peoples food too! BEWARE

Austin Tracy

They’ve literally gotten my order wrong the last 3 times I’ve gone. This has to be the dumbest group of employees ever. Also drive thru legitimately takes 35 minutes.

Michael Francis

If you're ready to spend a good part of your day waiting in the drive thru to get food, count yourself lucky because its been 35 mins and im still in line with only 3 cars In front. They guys take forever with each order and just plain ol waste of time.

Jareth Ruiz

Took 20 minutes to server a simple order. There was smoke coming out of their kitchen, it looked like a mess back there and they weren’t even doing something to fix it just chatting in the front.

Robert Roughley

Do not, do not, do noooot order through a food delivery service. Made the mistake more than once, it could take literal HOURS. Inside of the store you will see a rotating door of delivery drivers checking orders, being told it will take an hour for taco bell to complete the order and walking out. I guess the place is understaffed and they can't deal with delivery+ drive thru?

Claudia Drake

The slowest service I’ve ever witnessed. I could have gone to a restaurant, been served, had dessert, and after dinner cocktails faster than it took them to make a few tacos. It should not take over an hour to receive a fast food order. A complete dumpster fire.

lisa tasli

Never order or use an ordering service they are horrendous. They take forever, not the service Taco Bell self they’re rude. You pay so much money and your company leaves before the food comes.

victimorthecrime

This is without the worst taco bell i have ever been to. I wasted an hour waiting for my food only to find out my order was never processed to begin with. They literally took the fast out of fast food. Having left disgusted I drove around the corner to Burger King where my order was taken, paid for, and perfectly received in 3 minutes.

Natasha Holder

Spent $44 at Taco Bell on dinner for my family. Once I got home and saw the food I was really upset. There was no long line, only one car ahead of me so it’s not like they needed to be rushing. Our quesadillas were dry and cut ridiculously. Our tacos were slapped together. I didn’t want to drive back out but our entire order was unappealing and disappointing.