McDonald's
Burger · Springfield Gardens
Über McDonald's
En McDonald's Springfield Gardens, te damos la bienvenida a un espacio donde disfrutar de los sabores clásicos que te encantan. Con años de tradición, somos el lugar perfecto para una comida rápida y deliciosa, desde nuestras icónicas hamburguesas hasta nuestras irresistibles patatas fritas. ¡Te esp...
En McDonald's Springfield Gardens, te damos la bienvenida a un espacio donde disfrutar de los sabores clásicos que te encantan. Con años de tradición, somos el lugar perfecto para una comida rápida y deliciosa, desde nuestras icónicas hamburguesas hasta nuestras irresistibles patatas fritas. ¡Te esperamos con una sonrisa para que disfrutes de una experiencia McDonald's auténtica!
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Customer experiences are mixed. Some appreciate the quick service, friendly staff, and updated technology like touchscreen ordering and table delivery. However, many report issues with rude service, incorrect orders, flavorless soda, missing items, and overall disorganization, especially during night shifts.
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Tip: If ordering through the app, be prepared to wait and potentially follow up on your order. Some reviewers suggest avoiding this location due to consistently poor service and order accuracy.
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Bewertungen von McDonald's Springfield Gardens
Hello, my name is Abdoulaye and I work for Uber Eats. Today, I wanted to tell you about something that really shocked me at the McDonald's located at 221-12 S Conduit Ave, when I went there. I encountered a short woman who works there; I don't know her name, but I think all the delivery drivers know her. She's a woman who doesn't treat delivery drivers well and shows us a lot of disrespect. Today, when I arrived to pick up my delivery order, I saw her there. I told her I was there to pick up my order, and she said it wasn't ready. I said okay, I wanted to use the restroom before my order was ready. She told me no, I couldn't use the restroom, that I had to stand there until the order was ready and then leave. So I insisted on being able to use the restroom, and because of that, she reported me on the app, treating me very rudely, and even tried to get my account suspended. So I advise all my fellow delivery drivers to be very careful, otherwise they'll ruin everything for us. Thank you 🙏🥺
Awesome experience!! As a visitor, I was blown away by the updated technology in use at this location. The touchscreen display for meal selection, followed by the opportunity to make payment with no interaction with the cashier, then the direct delivery to a table of our choice. Just fantastic. The food was also delicious and very tasty. Good value for money.
I Ordered Here Then My Son Got So Happy Because My Son Got A Mario Kart Toy Then He Ate His food And It Was Good
Great customer service I really love the expansion of the best place on earth mcdonalds
I appreciated the care in packaging my order, (1658-uber eats). Thank you for sealing the bag and keeping my breakfast warm. Thanks to Giovanny for carefully delivering my order. I'm a happy custom…
Food was great as expected. Service too. Restaurant layout / atmosphere is awkward as there are ordering screens placed oddly like many other store locations. This layout is unappealing IMHO. Parking lot is nice and clean and drive thru is as well.
24 hr Mcd’s in NYC always comes in handy! Especially when you’re hungry and had some drinks in ya! It was my first time ordering from this location and it went very smooth! My big Mac meal and 4 piece nuggets was so juicy and fresh I had to pause for a bit because of how good it was! Lol Unfortunately my bf ordered the mccrispy meal and he said it was dry and didn’t taste well. My fries were also a bit over salted but the refreshing Coke fountain soda helped out.
To begin, this rating is compared to other McDonald's only. I've only been to one McDonald's that was worse and it wasn't a corporate owned franchisee. I've visited McDonald's at this location numerous times due to convenience. There is one entrance into the parking lot, which is shown in one of the pictures. However, vehicles enter through the exit lane which causes a merge and gridlock. Past the gridlock is where you need to park for mobile orders curbside pickup, which can take several minutes to get to the spot itself. For curbside pickup, as with all McDonald's currently, the wait is awful. You will get your food in a jiffy if you pick up inside or via drive thru. All McDonald's get a thumbs down for their curbside. The food taste is standard as all corporate McDonald's get their food via HQ. I'm really not sure what happened to the big mac I have pictured. No matter whose fault it was, it just seems to be par for the course here. In the other photo you can see missing cheese. Also, this order placed via mobile app was to dine in, however they gave it to me in a to go bag. The bathrooms are locked which tells me that they get some shady people in there. The lobby is hit or miss being clean. I had an instance with an order and requested a refund from the manager who declined and said she couldn't do it bc it was the mobile app. After telling her I'll wait until she figures it out while at the drive thru window, she magically figured it out. The glass doors to enter the lobby were also filthy. For McDonald's standards, this place gets a thumbs down. The worst part about all this is, I'll be back.
Service is ass, whoever's at the kiosk at the drive thru usually has an attitude and mumbles stuff and pretty disorganized
service is ass, whoever's at the kiosk at the drive thru usually has an attitude and mumbles stuff and pretty disorganized
Being on time , it says you open at 6 it's 6:20 and the lady Looking at me like why I'm here , she waves her hand across her throat like nope we not open , I'm like it 6:15 , seen employees walking i…
Need I say anymore. Smdh.. follow instructions. I'm paying for this not you. McDonald's used to be a good job, just like the presidency and look where it's at now... both occupation can't do their jo…
Ordered through the app. Went inside & waited for the cashier to address me as she stood there doing nothing. I said I'm picking up a mobile order, she directed me to a counter next to her. 20 minu…
I have a complaint for first of all the pie in the brown box is nasty it even made me throw up so I want to report them second the Fry's or dry and I'm not going to complain about the chicken and…
Absolutely trash service. They get your order wrong 100% of the time. You can live literally blocks from this place for years, go there almost everyday, get the same thing everyday and every time t…
Worst experience on a mc donald, soda without flavor... happy meal with no toy no sauce no good service.... If there was a 0 as a star i will put it on.
Worst experience on a mc donald, soda without flavor... happy meal with no toy no sauce no good service.... If there was a 0 as a star i will put it on.
I'm convinced that the people who work here can't read. Does this look like a medium hi c orange?
The worse Macdonald ever !!! Just got icecream they and they make us wait so long … they are on the phone Not doing there Job this is supose to be a fast food and they told us to park to the left and she didt even bring the icecream i had to go to them 02/19 /2026 at 8:00 shift all of them so lazy people
I had a guy that kicked me and my daughter out of there talking about we had to wrap it up since when does McDonald’s give a time limit for paying customers lol he just s gonna have a big problem soon with that crap I won’t return there ever it was a nice place but that’s unexpected and there was not a lot of people there !!
The young lady that attended to me was very rude, the food i ordered came out almost cold, inside of the fact that I told her, I wanted it very hot, this is the second time, I am having this experience with same girl, it's so saddening.
The people who work there are crazy and unpolite. I used the kiosk machine to my order then i waited 10 mins after that I asked the employee who is the tallest and black (sob) then she started to talk me in high volume she was crazy but she must worry about it because I reported her. I am waiting good feedback
I ordered a number 1 and a number 1 is not what I got. I was given a big mac box but not a big mac. It look like a cheese burger with onions and pickles and the burger taste burnt. This is completely unacceptable do they not know the difference. I want a refund or a free meal. Look like they just slapped something together and didnt care what it was
Ion usually complain but terrible service no ice in the drinks they forgot our sauces and gave us the wrong drinks
The workers are very unprofessional and they’re very spiteful Imagine ordering a sausage muffin for my daughter, heading to school and the unprofessional worker inside their Being spiteful and very disrespectful and give me burnt food cold as well. I don’t think I would ever eat back here. it’s the worst I ever come across would never recommend under these unprofessional workers scratching their hair just to be spiteful as well. No, this should be inspected this McDonald’s.
Very rude and disrespectful employee bringing out food for drive through customers. Nasty attitude should learn how to talk to people and learn mannwrs
On 10/30/2025 around 5:50 went to a pick up ...show the supervisor or manager at least that's how she was behaving. .whichever one she is it's a short heavily built women....showed her my order she shouted " I dont have type to look at that"you would think im her child or home girl ....I told her im seeing the order on the table she continued to scream at me that she dont care ....I told her im noy being combative with her ....she proceed to go to the back saying this "big whole girl trying me"......if that's a representative of your company it sure is very distasteful and horrible .......staff needs to be trained on how to deal with whatever mental problems their dealing with ....will never return to that location and would advise others not to order or return their.
This establishment needs work! From the system being down to not accepting any credit card payment to missing menu items is just the tip of the start. This location is conveniently negative on all aspects & inconvenient. Avoid this location at all costs
Absolutely shocked at the quality of staff here. I got here today as a driver doing a delivery for uber. The lady handing us the orders was extremely rude. Kept screaming at me. They did not have a frappe so she kept asking me to call the customer. After telling her i cant unless i pickup the order. She was like but the other guy can or whatever i explained to her i was talking to uber support. She started then badmouthing me to her other coworkers right infront of my face i had also ordered a small fry for myself. When i politely asked her if i could get my fried at the pickup window she was like sir cant you see we dont hand them out here? That seemed like my only option because no one was at the counter upfront. The order which was already ready out of spite this lady then had me wait another 6 minutes and kept looking at me until she finally gave me the order. The staff here need to be trained. Corporate needs to come in. Because honestly this is customer disservice instead of customer service
Honestly speaking from a regular customer point of view who always order and tolerate their BS I’m finally done and over these kids that are working on the night shift especially. I usually visit this specific location after completing my night shift job and let me tell you from the moment you start to make a order these people who’re speaking on the headset gives you stink attitude like you’re begging them for something rather ordering n paying for your food. If you have problems as a person do not take it to work and be mean and disrespectful to others. I ordered and specifically told the girl I needed kitchen mayo and bbq sauce, I get home and found out it’s only 1 sweet and sour sauces In my bag and the quarter ponder was made so sloppy lacking any effort of preparation or presentation and the large fries was given seemed small, like come on I’m not complaining about food quantity but the presentation and preparation for food that matter !! I’m not the kind to complain but this has been happening far too long and these night shift people need to get customer service training and be more mannered to people because professionalism should always be shown at any job or proper establishment. It’s highly disappointing at this point
I'm not feeling the love in this mcdonald's. They are so rude, dirty looks and mumble if you ask a question. Definitely bottom of barrel mcdonald's.
Such an horrible experience. The lady didn't want to take my order and was very disrespectful about it. As well as half of my order of fries were missing.
This continuously proves to be the worst McDonald’s in the Queens area. Not only is every single worker here incompetent and negligent, it is dirty and there is absolutely no organization. I waited almost 20 minutes for a large french fries and when I received it it was cold I tried three times to get the attention of a staff member or a manager but was ignored. What is wrong with them here?
Such a terrible experience the other McDonalds in the area are better. They have no child high chairs. This McDonald’s is not safe for your little ones. bathrooms are disgusting. The restaurant of itself is dirty they never sweep up the floor. The employees don’t want to bring your food out to you. There are no table tents. The manager doesn’t care when I called her and asked why there are no child seats she said call the owner.
This restaurant needs to be investigated all of my chicken nuggets looked like this they were cook all the way and some of them looked like they’re were falling apart. I couldn’t go back into the McDonald’s because their stupid idea is to leave a bunch of school kids outside and don’t let them In the restaurant. Hopefully this restaurant will get a new manager or change their policy’s because when I tried to order from the McDonald app it wasn’t working either so something’s wrong with this McDonald’s all around. (P.S. this isn’t the first time I order nuggets from here and they looked like this)
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Informationen über McDonald's
Anfahrt
221-12 S Conduit Ave, Springfield Gardens, NY 11413
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Standort
221-12 S Conduit Ave, Springfield Gardens, NY 11413
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public park in Springfield Gardens section of Queens, New York City
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